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Reviews of Ashburn Court

4 out of 5
Ashburn Court
1-2 Ashburn Court, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 134 reviews" "
Rating 8 - Good. 35 out of 134 reviews" "
Rating 6 - Okay. 11 out of 134 reviews" "
Rating 4 - Poor. 3 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice apartment style rooms in a great location. Furniture and styling was kind of old and dinky, but overall was happy with the size, location, and conditions of the room.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kerrilee

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

SHARI, OLYMPIA

Liked: Cleanliness, amenities, property conditions & facilities
Large apartments and a free upgrade! Staff were very nice! Thé appartement was very spacious and well appointed. Lovely bathroom with great water pressure. Would definitely stay here again easy access to the tube, museums and the airport.

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Vacation In London
Aprt. was very nice. Enjoined our stay very much. Tube Station only two blocks away. Attendants very helpful in use of appliances. Thank You for a very nice stay.
Stayed 9 nights in Oct 2023

10/10 Excellent

Freda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff worked hard to get us into the property before the check in time which was most appreciated.
Stayed 5 nights in Sep 2023

4/10 Poor

Carol

10th – 18th August 2023 London, The UK Ashburn Court Apartments, London I am going to put down random thoughts / comments as they spring up: - check in was smooth, greeted by a friendly male staff - It is at a convenient location to public transport --- less than 5 mins walk to Gloucester Road tube station, bus #49 direct to White City where the big mall “Westfield “is - a rather spacious room albeit not impressive, more like a well-used shared dorm - their website says they have a lift but this lift is a problem because it is not accessible to each and every floor but at alternate floors, so if your room is in between where the lift door opens, then you will need to haul the suitcases either up or down the narrow flight of stairs, which could be strenuous and inconvenient, especially for people with leg problems or mobility problems. This lift is also super small and only fits at most one person with two suitcases - We were assigned room 103 so either we got out on 2/F and walked down or out on 1/F and walked up --- that is the concept of their so-called ‘ lift ‘ - room was clean and neat at first glance but as we stayed longer (for 8 nights) we slowly noticed the ‘not-so-clean’ areas scattered esp. if we looked closely - housekeeping confined to thrice a week including changing bedding towels, and clearing bins - there is this big tall silver commercial use refuse bin in the corner, fairly close to the bed; such a layout immediately & totally tells you this is
Stayed 8 nights in Aug 2023

8/10 Good

Matthew

Travelled with family
Liked: Room comfort
Location 👍
Location is about as good as you could want. Next to the Gloucester road station which has 3 different tube lines running through it. Safe and plenty of food around. The biggest downside is that the place is clean but really not clean. When you look around everything just seems really used. It’s not the clean crews fault it’s that the place needs new paint and some new furniture.
Stayed 4 nights in Aug 2023

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 9 nights and it was great having an apartment set up.
Stayed 9 nights in Jul 2023
Response from Shahram on 25 Jul 2023
Dear Katherine, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Recommended
Fantastic location!!! Very spacious and well equipped apartment. Will definitely stay there for future visits.
Stayed 5 nights in Jul 2023
Response from Shahram on 20 Jul 2023
Dear Guest, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here. Clean, close to grocery and the tube.
Stayed 4 nights in Jun 2023
Response from Shahram on 10 Jul 2023
Dear Emily, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

6/10 Okay

Greggie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The property was close to the Gloucester Tube Station.
Stayed 4 nights in May 2023
Response from Shahram on 26 Jun 2023
Dear Greggie, Your feedback is very important to us. We will address the issues that you have brought to our attention. We hope to welcome you back in the future. Kind regards, Shahram Nassiri Manager

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Stayed 4 nights in May 2023
Response from Shahram on 22 May 2023
Dear Robyn, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

6/10 Okay

Benjamin

Stayed 7 nights in Apr 2023
Response from Shahram on 22 May 2023
Dear Benjamin, Your feedback is very important to us. We will address the issues that you have brought to our attention. We hope to welcome you back in the future. Kind regards, Shahram Nassiri Manager

10/10 Excellent

Lisa, san Diego

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great staff and lovely apartment- I recommend and would stay again! Felt like a “home away from Home.” Five min walk to Glouster Tube Station.
Stayed 6 nights in Mar 2023
Response from Shahram on 29 Apr 2023
Dear Lisa, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location was great. The apartment was fully equipped and convenient for museums, parks, Harrods, and the tube. The whole staff was extremely courteous and helpful.
Stayed 3 nights in Feb 2023

6/10 Okay

Gareth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and reception staff helpful and welcoming. Carpets in accommodation filthy, stained. Blinds in main room all broken, sofa filthy and worn, dishwasher full on arrival. Key card power interlock tedious and not useful in an apartment with kitchen appliances, ie can’t put a wash on when you go out etc. water leaking in ceiling in main bedroom. My daughter slipped and fell on the very slippery entrance steps, the taxi transfer to the airport booked a few days in advance was too small for the party requested, despite specifically being requested for 4 persons and 4 suit cases a normal London cab or MPV would have sufficed, not great when on a tight timeline for a return flight. Great location but at the price being charged the accommodation requires some serious maintenance and deep cleaning. Would not recommend for any stay over 2 days.

6/10 Okay

James

Disliked: Cleanliness
so so experience
Housecleaning was ok but not great. Biggest problem was they left the shower hose pointing out so when we turned the water on the bathroom got sprayed with cold water along with me. Had to request a hairdryer. The fire escape door and windows in the basement apartment were all locked so unusable in an emergency.
Stayed 7 nights in Nov 2022

10/10 Excellent

David, burlington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, in a great location.
Stayed 7 nights in Oct 2022

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location of this property - close to Gloucester Road underground enabling us to get around London easily. Waitrose, Boots, and several great restaurants within walking distance. Our apartment was very clean and well maintained. Staff were friendly and helpful. Would definitely stay there again.
Stayed 8 nights in Sep 2022

10/10 Excellent

wanwipa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Luba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable prpperty with 3 kids.
Stayed 6 nights in Aug 2022

8/10 Good

Wai Mei

Stayed 11 nights in Jul 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely studio apartment with helpful staff. Very close to the Tube and groceries. Easy to get around w/o a car.
Stayed 7 nights in May 2022

8/10 Good

ghislaine

Liked: Cleanliness, amenities, property conditions & facilities
Spacious flat with everything required for our short stay. Very helpful and friendly staff
Stayed 3 nights in Apr 2022

8/10 Good

Richard

Liked: Cleanliness, room comfort
Great Stay
Was a really nice place, better than I expected, in a good convenient location, easy to Tube station and walking to museums. Only slight negative was could hear creaking floor boards from the room above. The stay was excellent and the ladies on the front desk were really friendly and helpful.
Stayed 3 nights in Apr 2022

10/10 Excellent

Ramón

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay in london
The apartment was very comfortable, clean and more spacious than expected. The reception 24/7 very helpful and kind. Close to a metro station and groceries store.. excellent option in london
Stayed 8 nights in Apr 2022

4/10 Poor

John S.

Photos markedly better than unit
The listing did not indicate this was a serviced apartment/hotel. So there was no communication from the “owner” about check-in process. Also, the unit was worn (could use a new paint job) and a bit dark (furniture). Otherwise the location is excellent and the space reasonably functional (other than very narrow bathroom).
Stayed 3 nights in Mar 2022

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Recommended accommodation!
We have stayed at the Ashburn Court Apartments twice now and would recommend it to anyone. It is very well situated near the Gloucester Road tube station where you can get the Circle, District, and Piccadilly lines. It is also near restaurants, shops, and a Waitrose grocery store. Why is this important? Because the apartments have a kitchenette (with a table to eat at) and you can save a lot of money by eating some meals in. The apartment has a stovetop, microwave, fridge, oven. and dishwasher. It has cookware, plates, glasses, and cutlery. The people that work there are very nice - they will call a taxi for you or print out theater tickets for you. We would certainly stay there again!
Stayed 13 nights in Oct 2021
Response from Azhar on 25 Oct 2021
Dear Susan, thank you very much for your positive feedback, we are so encouraged by your comments to work even harder. we are very much looking forward to welcome you again. thank you again Management Team, Ashburn Court Apartments

10/10 Excellent

CHANTAL

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Property was a decent size, although the pictures led you to believe it was a lot bigger. But for west London and the price it was pretty good. Rooms were clean but a bit rough round the edges to claim 4 stars. Was a great location for shops, restaurants, museums and the tube.
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Needs a deep clean!
Cleanliness is a serious issue. Sheets were old and had stains including a blood stain on a pillow. Curtains also had blood stains on them. Sofa was not only dirty but incredibly uncomfortable. Its a shame because a bit of work and proper cleaning and this could be a good spot because the overall layout & amount of space are good and the location is great.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of apartment is awesome! Few minutes walk to Gloucester station which brings alot of convenience. We got an upgrade to a 1 bed room apartment which is big. It has got alot of space in the apartment and comes with kitchen and washing machine/dryer. However, it might be abit old and needs some refurbishing. You can hear people walking above you and might affect you if you are a light sleeper. Overall, it’s a pretty decent stay in London!
Stayed 7 nights in Feb 2020
Response from Alesh on 26 Feb 2020
Dear Guests, Thank you for taking the time to write a nice review further your stay with us. Whilst it was a pleasure to have you staying with us, I am sorry to hear that we did not meet your full expectations. Please be assured that our guests' feedback is of the utmost importance to us and we will always listen to our guest for improvement. We look forward to welcoming you back to the Apartment again very soon. Kind regards, Alesh Saremi Assistant Manager

6/10 Okay

Anne-Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Secret required deposit
The most uncomfortable couch I have ever sat on. Manager required a $350 deposit which was niot stated anywhere on listing.
Stayed 6 nights in Jan 2020

10/10 Excellent

Gregory

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Alesh on 6 Mar 2020
Dear Mr Gregory, we very much appreciate that you took the time to post this high scoring review of your recent stay with us. We are delighted to hear your stay was enjoyable. We look forward to welcoming you back to Ashburn Court Apartments in the near future. Regards, Alesh Saremi Assistant Manager

10/10 Excellent

Daisy, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property location is just a few minutes walk from Gloucester station and the staff are very friendly and helpful.
Stayed 10 nights in Dec 2019
Response from Alesh on 7 Jan 2020
Dear Daisy, Thank you so much for taking the time out to write this wonderful and pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Staff. It would be a pleasure to have you stay with us again. Warm regards, Alesh Saremi Assistant Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near tube station and 2 supermarkets. A lot of restaurants nearby too! Daily housekeeping, spacious rooms, full kitchen amenities and washing machine! Best of all, friendly and helpful staff around. Highly recommended!
Stayed 6 nights in Dec 2019
Response from Team Ashburn on 17 Dec 2019
Dear Guest, thank you very much for taking the time to write a nice review. we appreciate your stay with us and we are looking forward to welcome you again.

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019
Response from Alesh on 26 Nov 2019
Dear Guest, Thank you for providing a review further to your stay at Ashburn Court Apartment. I am glad that you enjoyed your stay with us, we will do our best next time to make sure you are %100 happy. We look forward to welcoming you back. Warm regards, Alesh Saremi Assistant Manager

8/10 Good

Stacey, Alberta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Great location Good size room and good size bed Fully function kitchen Cons: The washer and dryer doesn't dry clothes properly Bathroom is a bit small
Stayed 6 nights in Nov 2019
Response from Alesh on 26 Nov 2019
Dear Stacey, Thank you so much for taking the time out to write this pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Apartment and location. I am sorry to hear about the drying issue and thank you for letting us know so we can fix the problem. It would be a pleasure to have you stay with us again (I make sure you will get an Apartment with a bigger shower next time). Warm regards, Alesh Saremi Assistant Manage

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location. Spacious, comfortable, and quiet.
Stayed 4 nights in Nov 2019
Response from Alesh on 26 Nov 2019
Dear Guest, Thank you so much for taking the time out to write this wonderful and pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Apartment, location and most importantly our staff who is focused in guest´s satisfaction. It would be a pleasure to have you stay with us again. Warm regards, Alesh Saremi Assistant Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HUGE amount of space for a European Hotel Suite
We returned twice in the same trip after enjoying the space and quiet of this lovely property, the warm reception each time we arrived, the ease of hiring a car to Kings Cross/St.Pancras to the Eurostar and to Heathrow, and its proximity to the underground station on the Picadilly Line. Clean. Quiet. HUGE. Full kitchen including a washer/drier. Unlike most European properties and hotel rooms, this apartment with a lift, has an enormous amount of space in the living room to spread out including a dining room table, large screen TV and a sectional couch.
Stayed 2 nights in Oct 2019
Response from Alesh on 8 Nov 2019
Dear Mr Mark, Thank you so much for taking the time out to write this wonderful and pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Apartment, location and most importantly our staff who is focused in guest´s satisfaction. It would be a pleasure to have you stay with us again. Warm regards, Alesh Saremi Assistant Manager

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place...very convenient to the Underground and lots of restaurants. I'd stay here again.
Stayed 5 nights in Oct 2019
Response from Alesh on 29 Oct 2019
Dear Tim, Thank you so much for taking the time out to write this wonderful and pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Apartment, location. It would be a pleasure to have you stay with us again. Warm regards, Alesh Saremi Assistant Manager

10/10 Excellent

Traveller, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and spacious apartment. Facilities are available as if you are staying at ur own home. Highly recommended
Stayed 4 nights in Oct 2019
Response from Alesh on 29 Oct 2019
Dear Guest, Thank you very much for your wonderful review. It is great to hear you enjoyed all the benefits of our Apartment. It is always nice knowing that our guests are satisfied with our services. We look forward to see you again. Warm regards, Alesh Saremi Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Alesh on 29 Oct 2019
Dear Guest, we very much appreciate that you took the time to post this high scoring review of your recent stay with us. We are delighted to hear your stay was enjoyable. We look forward to welcoming you back to Ashburn Court Apartments in the near future. Regards, Alesh Saremi Assistant Manager

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Alesh on 29 Oct 2019
Dear Jessica, Thank you for providing a high score further to your stay at Ashburn Court Apartment. I am glad that you enjoyed your stay with us. We look forward to welcoming you back. Warm regards, Alesh Saremi Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMEND! First of all, it was very easy to arrive by the underground. It's very close to the Gloucester stop on the blue line. On the way to the apartment, you will pass up a large grocery store which is very convenient. The concierge was extremely helpful. We had emailed him earlier in the week and asked for an earlier check in and he was able to accommodate us. We stayed in the lower level studio. The room was nice. It was clean and modern. The kitchen functioned well with a small frig, microwave, oven, and sink. There was no coffee pot but a hot water kettle with packets of instant coffee. Don't plan on washing and drying clothes unless it's a very small load. Also, the shower is awesome. It is big with a lot of water pressure and 2 different shower heads. However, the bathroom does not function well being that the sink is extremely small and behind the door. Don't plan on blowdrying or putting make-up on in the bathroom. We stayed for a week and we would stay here again. On leaving London, I realized that I left my headset by the bed so I emailed the hotel and Alesh, the manager, mailed it to me UPS to the States. HOW AWESOME! Thank you, Alesh for your hospitality.
Stayed 6 nights in Oct 2019
Response from Alesh on 16 Oct 2019
Dear Mrs Patricia, It was a pleasure meeting you, your husband and have you as guests. Thank you so much for your wonderful review. It is indeed, such a rewarding feeling to read that you have enjoyed your stay at the Ashburn Court Apartment. We sincerely appreciate your kind comments on our Apartment, location and most importantly our staff who is focused in guest´s satisfaction, also we apologies that we were not able to replace the Mirror Light in time while you were with us. We look forward to welcoming you back. Warm regards, Alesh Saremi Assistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Sep 2019
Response from VM on 28 Sep 2019
Dear Guest, Thank you so much for your wonderful review. It is indeed, such a rewarding feeling to read that you have enjoyed your stay at the Ashburn Court Apartments. We all look forward to greeting you with a warm welcome soon. Warm regards, Vitor Medeiros General Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did manage to find one thing I didn't like.
Great location near the Underground and restaurants, Very friendly staff, immaculate condition, spacious room (704) and very quiet at night. The only think I wish were different is the the bathroom is not only small but laid out is such a way that you'll bump around a little getting ready. That being said, we would stay there again.
Stayed 3 nights in Sep 2019
Response from Alesh on 23 Sep 2019
Dear Mr Thomas, Thank you so much for taking the time out to write this wonderful and pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Apartment, location and most importantly our staff who is focused in guest´s satisfaction. It would be a pleasure to have you stay with us again (I make sure you will get an Apartment with a bigger shower next time). Warm regards, Alesh Saremi Assistant Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments were large and spacious and with all the equipment needed, the location is outstanding - both to get to the city center and to the airport. The receptionist was very helpful and nice.
Stayed 2 nights in Sep 2019
Response from Alesh on 23 Sep 2019
Dear Guest, Thank you so much for taking the time out to write this wonderful and pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Apartment, location and most importantly our staff who is focused in guest´s satisfaction. It would be a pleasure to have you stay with us again. Warm regards, Alesh Saremi Assistant Manager

8/10 Good

Kris, US

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, near Gloucester Road Tube station, grocery stores, restaurants. The manager Alesh S. and staff are very professional, helpful and accommodating. The apartment is comfortable, quiet, well-equipped kitchen, and clean. We really enjoyed our stay.
Stayed 6 nights in Sep 2019
Response from Alesh on 12 Sep 2019
Dear Kris, Thank you so much for your wonderful review. It is indeed, such a rewarding feeling to read that you have enjoyed your stay at the Ashburn Court Apartment. We sincerely appreciate your kind comments on our Apartment, and most importantly our staffs who are focused in guest´s satisfaction. We look forward to welcoming you back. Warm regards, Alesh Saremi Assistant Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Family Flat to Stay in London
Excellent service, location and accommodations!
Stayed 3 nights in Jul 2019
Response from Alesh on 31 Jul 2019
Dear Andrew, It was a pleasure meeting you and have you and your lovely family as guests. Thank you so much for your wonderful review. It is indeed, such a rewarding feeling to read that you have enjoyed your stay at the Ashburn Court Apartment. We sincerely appreciate your kind comments on our Apartment, location and most importantly our staff who is focused in guest´s satisfaction. We look forward to welcoming you back. Warm regards, Alesh Saremi Assistant Manager