Comfort Apartment, 1 Double Bed, City View | Living room | Flat-screen TV
Check availability

Reviews of Platinum Apartment next to O2 Arena

4 out of 5
Platinum Apartment next to O2 Arena
Cutter Lane, London, England

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
After a very difficult booking process, I arrived at the property hoping to get a good night sleep. The door on the balcony couldn't close properly. As a result the entire night was horrible. cold air and noise from the nearby O2 and River boat meant I barely slept at all. I informed them of what was happening and all I was told was to manage it through the night and that it would be fixed the next day. I went to work and back and still the door wasn't sorted. No communication, NOTHING. I slept another night in the room with the door open. Lost my voice top the cold, and felt poorly for days after that. I would never stay in this apartment again and neither will I allow my company book me in or any one I know. It was a horrific experience.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location overlooking the O2 Arena and the Thames. Very close to the Underground and loads of amenities nearby.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Felt like no one had bothered to clean the apartment, floors were dirty, and the bed sheets and pillows had stains and had a horrible smell. Other than that the view and the amenities were good. Communication through this apartment was thorough with updates by phone regularly however booked to meet at 16:00 and was greeted at 17:00 due to other customers so suggestion would be to hire more staff to give the keys.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility, right next to O2 Arena. Excellent !
Stayed 7 nights in Jul 2019

10/10 Excellent

Rikesh

Stayed 1 night in Jul 2019

2/10 Terrible

Virgilio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fujam !!! fui roubado!!! O apartamento não existe.
Fujam !!! fui roubado!!! O apartamento não existe. Quero a devolução do meu dinheiro. Isto é um acaso de Polícia. A Hoteis.com colabora com propriedades virtuais que nos roubam o dinheiro. Devolvam o meu dinheiro. URGENTE
Stayed 2 nights in Nov 2019

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suosittelen
Erittäin siisti rauhallinen paikka.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Brand new flat at superb location and great views overlooking the Thames and the O2. Pros: Place was clean, brand new, great location right next to N.Greenwich tube, superb balcony, 24h concierge. Cons: Mattress was not of the best quality, lift fob not working (had to ask for concierge assistance each time), window blinds do not totally block light in the morning (so if you stay around summer solstice be ready for light from 4.30am), very small amount of shampoo available on the premises for the duration of the stay.
Stayed 2 nights in Jul 2019