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Ulasan untuk AMANO Covent Garden

4 out of 5
AMANO Covent Garden
34-43 Russell St, London, England

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 392 dari 719 ulasan" "
Penilaian 8 - Bagus. 185 dari 719 ulasan" "
Penilaian 6 - Cukup Baik. 86 dari 719 ulasan" "
Penilaian 4 - Buruk. 34 dari 719 ulasan" "
Penilaian 2 - Sangat Buruk. 22 dari 719 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Caroline

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Melvin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very handy for the theatres, shops and restaurants.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Asif pada tanggal 30 Apr 2024
Dear Melvin,Thank you for your feedback! We're delighted to hear that you found our location very convenient for accessing the theatres, shops, and restaurants in the area.At Hotel Amano Covent Garden, we take pride in our prime location, and we're thrilled that it contributed to your enjoyable stay.If there's anything else we can do to enhance your experience during future visits, please don't hesitate to let us know. We appreciate your support and hope to have the pleasure of welcoming you back soon.Warm regards,Asif HossainNight ManagerHotel Amano Covent Garden

8/10 Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Modern look and feel. Walkable to convent garden. Good amenities provided.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tolga pada tanggal 18 Apr 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location and the amenities.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

4/10 Buruk

Lydia Anne

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location, great staff however I found the hotel to be quite shabby. The room was dusty, the paint was peeling and not the standard you would expect. Upon returning from an evening event, I was disappointed to find marked bed sheets and duvet cover - dark orange and brown stains. The staff were happy enough to provide another room however having to move at 11pm and having a dirty room was extremely disappointing given the price of the hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Asif pada tanggal 19 Apr 2024
Dear Anne,Thank you for taking the time to share your feedback regarding your recent stay at Hotel Amano Covent Garden. We sincerely apologize for the disappointing experience you encountered during your time with us.We are deeply concerned to hear about the issues you encountered with the cleanliness and condition of your room. Please rest assured that this does not reflect the high standards of service and quality that we strive to maintain. We have taken your feedback very seriously and have addressed these concerns with our housekeeping and maintenance teams to ensure that similar incidents do not occur in the future.It is truly regrettable that you had to experience inconvenience during your stay, particularly having to relocate rooms late in the evening. We understand the importance of providing a comfortable and seamless experience for our guests, and we apologize for falling short of your expectations in this regard.We sincerely appreciate your understanding and patience in this matter. We hope that you will give us another opportunity to exceed your expectations during your next visit to Hotel Amano Covent Garden. Please do not hesitate to reach out to us directly if there is anything else we can do to make amends for your experience.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.Warm regards,Asif HossainNight ManagerHotel Amano Covent Garden

6/10 Cukup Baik

Sam

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The staff were really friendly however, our room wasn't good. There was someone else’s hair all over the bed and in the hair dryer. There was someone else's hairbands on the floor and the shower leaked all over the bathroom floor. Our friends were given their room key & the room was already occupied. The blackout curtains dont black anything out because they are fitted too far off the wall. The hotel is very overly priced for what it is. £300 for 1 night isn't what we received.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Svetlana pada tanggal 15 Apr 2024
Dear Sam, Thank you for your recent review.I am disappointed we did not meet your expectations during your recent stay with us. Rest assured I have raised this with the relevant departments, as we aim to work on the issues you have highlighted. I do hope this has not deterred you from visiting us again as we do hope to welcome you back to Amano. Kind Regards, Svetlana Amano Reception Team

10/10 Sangat Bagus

Lisa

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Ideal location to stay for having an evening out in covent garden.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tolga pada tanggal 18 Apr 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

6/10 Cukup Baik

mark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
The room we had contained very little storage. Just a couple of hangars above the kettle. No dressing table. Poor lighting. Poorly ventilated. Had to move kettle to plug it in which was dangerous due to there only being a tiny bedside shelf to use. After showers the bathroom floor was soaking despite us being careful. And the room was steamed up as no ventilation. Basic drinks supplied. Our cups had dried lip skin on them yuck! Bed was comfortable and the pillows are great but the matress moves so they fell down the gap by the headboard. Nowhere to store cases and bags.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jeremiah F pada tanggal 13 Apr 2024
Dear Mark,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to share your comments with us.We aim to provide our guests with the best experience and I am disappointed to read that we have failed to meet your expectations on this occasion. Please be assured that I have shared your feedback with the team and it will be used to improve the service we provide to all our valued guests.We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Kind regards,JeremiahGuest Services ManagerHotel Amano Covent Garden

10/10 Sangat Bagus

Jo-Anne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room smaller than expected, but was fine for two nights.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 4 Apr 2024
Dear "Jo-Anne",Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you enjoyed your stay.We look forward to welcoming you back in the near future!Best Regards,JessicaAmano Covent Garden

10/10 Sangat Bagus

Janine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place, really convenient for Covent Garden, restaurants, theatres, pubs. Generally a great location. Hotel has nice sized rooms, beds possibly a little hard for some but if you’re only staying a couple of nights this place is perfect. We were too tired to sample the roof top bar (maybe next time) but the restaurant for breakfast was great. Food was tasty, service was very good and fast. Really enjoyed our stay and will return.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Asif pada tanggal 2 Apr 2024
Dear Janine,Thank you for choosing Amano Covent Garden for your recent stay, and for sharing your lovely feedback with us. We're delighted to hear that you found our hotel to be convenient for exploring Covent Garden, restaurants, theatres, and pubs, and that you enjoyed our great location.It's fantastic to know that you found the rooms to be nice-sized, and we appreciate your understanding regarding the firmness of the beds. We're glad that you found our restaurant for breakfast to be great, with tasty food and excellent service.We're sorry to hear that you missed out on sampling the rooftop bar, but we hope to welcome you back soon for that experience. We're thrilled that you enjoyed your stay overall and that you're considering returning. If there's anything specific you'd like to experience or if you have any preferences for your future stays, please feel free to let us know.We look forward to welcoming you back to Amano Covent Garden for another enjoyable stay.Best regards,Asif HossainNight ManagerHotel Amano Covent Garden

10/10 Sangat Bagus

Lindsay

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel in a cool area Covent Garden close to many great spots in town
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Asif pada tanggal 2 Apr 2024
Dear Lindsay,Thank you for sharing your feedback about your recent stay at Amano Covent Garden. We're delighted to hear that you found our hotel to be very nice and that you enjoyed our location in the cool area of Covent Garden, close to many great spots in town.If there's anything specific you enjoyed about your stay or if you have any preferences for your future visits, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back to Amano Covent Garden for another enjoyable stay.Best regards,Asif HossainNight ManagerHotel Amano Covent Garden

6/10 Cukup Baik

Kate

Bepergian bersama keluarga
Disukai: Staf & layanan
Great location but beds are hard and pillows aren’t great. We heard noise from the bar as well which wasn’t great.
Tanggapan dari Tolga pada tanggal 31 Mar 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location.We are sorry to hear that the room you stayed in did not soft bed and pillows, while hearing noise from the rooftop bar.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Tolga pada tanggal 31 Mar 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 Bagus

Roxanne, Yorba Linda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was nice but very small. The bed essentially occupied the whole space. WiFi only worked in the lobby
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Tolga pada tanggal 30 Mar 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved your room.We are sorry to hear that the room you stayed in did not was very small, and the WIFI didn't work in the room.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 29 Mar 2024
Dear “David”,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to share your comments with us.We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Kind regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

10/10 Sangat Bagus

Rajiv

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Rooms were a bit dusty and could use some cleaning
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tolga pada tanggal 30 Mar 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the hotel in generally.We are sorry to hear that the room you stayed in was a bit dusty.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Tolga pada tanggal 25 Mar 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 Bagus

Genie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Fantastic location a 2 minute walk away from Covent Garden Piazza. The staff were lovely and attentive as well as understanding and kind. Some rooms are slightly more 'used' than others but I believe they are refreshing.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tolga pada tanggal 23 Mar 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location and the friendliness of our helpful staff.We are sorry to hear that the room you stayed in did seemed more 'used'.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

2/10 Sangat Buruk

Rita

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Jeremiah F pada tanggal 13 Apr 2024
Dear Rita,Thank you for choosing Hotel AMANO Covent Garden and for taking the time to share your feedback with us.I am disappointed to hear that your recent stay with us did not meet your expectations on this occasion. Our Management Team is reviewing your comments and will contact you directly to discuss further.I truly hope that we will be able to welcome you back soon.Kind regards,JeremiahGuest Services ManagerHotel Amano Covent Garden

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Tolga pada tanggal 14 Mar 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Manuel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Location
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 12 Mar 2024
Dear "Manuel",Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Best Regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

10/10 Sangat Bagus

Amalia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The housekeeping and receptionist were very polite and courteous. Hotel was in close proximity- walking distance to shops and landmarks.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Svetlana pada tanggal 8 Mar 2024
Dear Amalia,Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Best Regards,SvetlanaHotel AMANO Covent Garden

10/10 Sangat Bagus

Joanna

Disukai: Kebersihan, staf & layanan
Great stay
Tanggapan dari Tolga pada tanggal 6 Mar 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the stay.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

6/10 Cukup Baik

Seran

Disukai: Kebersihan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Tolga pada tanggal 8 Mar 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Mary

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 23 Mar 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Nick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved our stay at the Amano. The hotel is very stylish with a lot of on site facilities. It is in a perfect location to walk to local shops, bars and restaurants. The roof bar and Penelopes restaurant in the hotel were also excellent.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 27 Feb 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the hotel being stylish with facilities, and the great location plus our outlets being excellent.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location and overall hotel very good
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 23 Feb 2024
Dear “Mark”,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to share your comments with us.I am happy to see that you had a nice stay with us overall.We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Best regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

8/10 Bagus

Esther

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Perfect location for Theatreland/Royal Opera House. Comfortable and slept well. Probably better for short stays instead of long trips away - it does the basics fairly well, but doesn't have the comforts you might want for a longer visit. Value for money ok for the location and I would stay again, though it wasn't a particularly stand-out experience overall. Interactions with staff at front desk were a little mixed - could have perhaps been a little friendlier/more forthcoming at times.
Tanggapan dari Tolga pada tanggal 20 Feb 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location and your room being comfortable.We are sorry to hear that the interaction with staff at front desk was a little mixed.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Andy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent modem hotel, large comfy beds and clean rooms. Bedroom on the smaller side but no issue, bathroom large and moden
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 20 Feb 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the modern hotel, large comfortable beds, clean rooms and large modern bathroom .We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 22 Feb 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Roisin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Interior of rooms and public toilet lighting so so bad far to dark very hard to do your make up in rooms.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 20 Feb 2024
Thank you for having taken the time to give us your feedback.We are sorry to hear that the room you stayed in and public toilets had bad lightening.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

6/10 Cukup Baik

Julie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel clean, staff very good, bedrooms very small
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 18 Feb 2024
Dear “Julie”,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to share your comments with us.We aim to provide our guests with the best experience and I am disappointed to read that we have failed to meet your expectations entirely on this occasion. Please be assured that I have shared your feedback with the team and it will be used to improve the service we provide to all our valued guests.We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Best Regards,JessicaAmano Covent Garden

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, great staff & great accommodation
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Svetlana pada tanggal 16 Feb 2024
Dear Thomas, Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden. I am delighted to read that you thoroughly enjoyed your AMANO experience. We look forward to welcoming you back in the near future! Kind regards, Svetlana. A Hotel Amano Covent Garden

6/10 Cukup Baik

Jaime

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The Roms where super small, so small that we didn’t have space for our suitcase. (Regular size) The location was very convenient, super centric and perfectly location for a weekend trip.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 13 Feb 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location.We are sorry to hear that the room you stayed in did wasn't as big as expected.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

6/10 Cukup Baik

Emma

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Location was great for the theatre, unfortunately we had to try and get to sleep with the sound of heavy club music belting away beneath us at the hotel bar. We were on level 3, feel sorry for anyone closer than us.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 13 Feb 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location.We are sorry to hear that the Rooftop Music was heard from your room.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
superb location in Covent Garden. Very comfortable bed, although room quite compact. very little work surface space for tea/coffee making unless brewed in the open wardrobe. only 1 stool. Difficulty with soap dispensers and oddly operating light switches. Staff brilliant and helpful. Rooftop bar on the pricey side. However an overall nice stay for a couple of nights.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 10 Feb 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location and your room having bed and the friendliness of our helpful staff.We are sorry to hear that the room you stayed in wasn't as big as expected while having a little work area.We look forward to welcoming you back at Hotel Amano.Kind Regards,

10/10 Sangat Bagus

Jonathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 10 Feb 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,

10/10 Sangat Bagus

tina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tolga pada tanggal 10 Feb 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

4/10 Buruk

Paul

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Booked this for one reason. Under Amenities it clearly states soundproofed rooms. This is completely false. The doors are like paper. Anyone walking down the corridor and talking it is like they are chatting next to your bed. Shocking they make this false claim
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jeremiah F pada tanggal 3 Feb 2024
Dear Paul,Thank you for choosing Hotel AMANO Covent Garden and for taking the time to share your feedback with us.I am disappointed to hear that your recent stay with us did not meet your expectations on this occasion. Our Management Team is reviewing your comments and will contact you directly to discuss further.I truly hope that we will be able to welcome you back soon.Kind regards,JeremiahGuest Services ManagerHotel Amano Covent Garden

10/10 Sangat Bagus

kelvin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Tolga pada tanggal 1 Feb 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tolga pada tanggal 29 Jan 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Nicola

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would definitely stay again
Excellent hotel, staff were great. Room wasn’t ready on check-in so they provide us with a round of free drinks. Room was fantastic and excellent location for theatres
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tolga pada tanggal 29 Jan 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location and your room and the friendliness of our helpful staff.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

8/10 Bagus

Anne

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tolga pada tanggal 23 Mar 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

4/10 Buruk

Richard

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Disappointing
No room service in the evening, the light switches were a pain in the ass as couldn’t get the lights by the window to turn off - toilet light also and the temp in the room was not comfortable.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tolga pada tanggal 28 Jan 2024
Thank you for having taken the time to give us your feedback.We are sorry to hear that the room you stayed in had a dimmer to switch and the room temp wasn't as comfortable. Also for room service after the outlets are closed we don't provide room service.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

6/10 Cukup Baik

hala

Bepergian bersama keluarga
Great location. Small rooms. Overpriced breakfast
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Jeremiah F pada tanggal 26 Jan 2024
Dear Hala,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to share your comments with us.We aim to provide our guests with the best experience and I am disappointed to read that we have failed to meet your expectations on this occasion. Please be assured that I have shared your feedback with the team and it will be used to improve the service we provide to all our valued guests.We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Kind regards,JeremiahGuest Services ManagerHotel Amano Covent Garden

10/10 Sangat Bagus

karen

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tolga pada tanggal 27 Jan 2024
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Hadiyyah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Definitely would stay at this hotel again when I’m in London
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tolga pada tanggal 24 Jan 2024
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the hotel overall.We look forward to welcoming you back at Hotel Amano.Kind Regards,Tolga E.Night Manager

10/10 Sangat Bagus

Arild

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 23 Jan 2024
Dear "Arild",Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Kind regards,JessicaGuest Services Manager Hotel AMANO Covent Garden

10/10 Sangat Bagus

kevin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great first stay
I regularly stay in London but the was my first time at The Amano. Overall a lovely hotel in a great location. Staff were fab and enjoyed the 7th floor bar. If available at the right rate i would deffo stay again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 23 Jan 2024
Dear "kevin",Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Kind regards,JessicaGuest Services Manager Hotel AMANO Covent Garden