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Ulasan untuk Best Western London Heathrow Ariel Hotel

4 out of 5
Best Western London Heathrow Ariel Hotel
118 Bath Road, Hayes, England

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 335 dari 1000 ulasan" "
Penilaian 8 - Bagus. 382 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 159 dari 1000 ulasan" "
Penilaian 4 - Buruk. 62 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 62 dari 1000 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,2/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Angus

8/10 Bagus

Thomas R

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 7 Jan 2023
Thank you for your feedback & staying with the Best Western Heathrow Ariel

2/10 Sangat Buruk

Sebastian

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
No roomsrrvice
Tanggapan dari BWA pada tanggal 3 Des 2022
Thank you for your feedback & staying with the Best Western Heathrow Ariel

4/10 Buruk

Matthew

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not the best
Building is old and tired. Beds small decor poor bed up against window with ledge Wardrobe is so small and literally built into wall no hanging room Bathroom dated and shower hard to operate and soaks bathroom due to positioning in bath Expensive to park and no reduction for part day stays Needs a revamp and updating desperately
Menginap 2 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 3 Des 2022
Thank you for your feedback & staying with the Best Western Heathrow Ariel

2/10 Sangat Buruk

Indunil

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I am utterly mad as this hotel cancelled my reservation last minute. My vacation messed up trying to find another hotel. I will not stay at BW again for sure. I will also put review in Trip Advisor and other places.
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Ka Bo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to the airport, not far to Central London by Elizabeth line
Tanggapan dari BWA pada tanggal 3 Des 2022
Thank you for your feedback & staying with the Best Western Heathrow Ariel

6/10 Cukup Baik

Bryan

Disukai: Kebersihan
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Mike

Menginap 1 malam pada bulan November 2022

2/10 Sangat Buruk

Nigel

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Anette

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is a nice hotel close to the airport
Menginap 2 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 3 Des 2022
Thank you for your feedback & staying with the Best Western Heathrow Ariel

8/10 Bagus

Hilary

Menginap 1 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 3 Des 2022
Thank you for your feedback & staying with the Best Western Heathrow Ariel

8/10 Bagus

philip

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were excellent
Menginap 1 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 7 Jan 2023
Thank you for your feedback & staying with the Best Western Heathrow Ariel

4/10 Buruk

Karim

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The hotel is situated near many other Heathrow hotels and for that reason it is very much geared towards travellers - meaning they don't anticipate guests to stay very long. There is not much in the way of restaurants nearby, except a McDonald's which is a 10 minute walk away. The hotel is accessible by a short 10-minute bus journey from Heathrow. The rooms are rather dated and there wasn't a microwave though there was tea and coffee facilities. The reception staff at check-in was friendly, though the person at check-out was not. Cleanliness could be better maintained as there appeared to be food service near someone's door in late evening and still there the next morning. It was also unclear whether this hotel was also housing asylum seekers as there did not appear to be a very safe vibe when arriving late in the evening. For what it is though, it is fairly affordable for a London hotel - but it is a Heathrow hotel for a reason, not meant for multiple night stays nor a base to be used if wanting to explore the city.
Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

ASHISH

Menginap 1 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 3 Des 2022
Thank you for your feedback & staying with the Best Western Heathrow Ariel

10/10 Sangat Bagus

Ramandeep

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good place and location is amazing ✌️✌️
Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

Matteo

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Ok to stay one night before your early morning flight
Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

Marlena

Bepergian bersama keluarga
Rooms were a bit outdated but staff was friendly and was good value for money. Please note there is not a USB port near bed which could create problem if you rely on phone for alarm and don’t have UK adapter.
Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

Paul

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
Good location on the 111 bus route to terminal 2 and 3, with bus stop outside the hotel. Room very dated, no microwave, lack of usb charging ports, air con set too high which you can't change. Had to open the window to cool the room down which meant lots of noise from the busy road and planes lining up to take off. Pretty disgusted by some of the clientele who could do with a good scrub. One of them was sat in the foyer with his bare feet up on the table next to the chair he was sat on. I'd upload a pic if I could. We won't be back.
Menginap 2 malam pada bulan November 2022

10/10 Sangat Bagus

Arthur

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

CHUN HANG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022

4/10 Buruk

Paul

Menginap 1 malam pada bulan November 2022

8/10 Bagus

CHARLES

Menginap 4 malam pada bulan November 2022

8/10 Bagus

Zachary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just fine for a a short stay
Nice for an overnight near the airport. Very easy to get to and from via Heathrow. Obviously an older building that needs an update. With that, it's very clean and comfortable. Staff I spoke to were friendly and make check-in and out easy. Only noise was how hard the doors slam shut. Never heard planes, could be because my room faced the interior of the building.
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Graham

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Jose was very friendly and efficient when he checked us in. Room was small but clean and handy for Heathrow
Menginap 1 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 7 Jan 2023
Thank you for your feedback & staying with the Best Western Heathrow Ariel

6/10 Cukup Baik

Roy, Leigh

Traveler bisnis
Quite small rooms. Food over priced but edible Parking cost £16 a night yet no security and our van was broken into. Staff were not interested.
Menginap 6 malam pada bulan November 2022

8/10 Bagus

Joseph

Menginap 1 malam pada bulan November 2022

8/10 Bagus

Jacqui

Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

Christine

10/10 Sangat Bagus

Michele

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was small but totally adequate for me. Restaurant was nice and a nice bar.
Menginap 1 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 7 Jan 2023
Thank you for your feedback & staying with the Best Western Heathrow Ariel

8/10 Bagus

Geoffrey

Disukai: Kebersihan, staf & layanan
Basic but great for airport shuttle.
Menginap 1 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 7 Jan 2023
Thank you for your feedback & staying with the Best Western Heathrow Ariel

8/10 Bagus

David

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Bhavnoor

Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

Khalid TOUMLI

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Propreté à revoir. L'hotel a besoin d'une bonne rénovation.
Menginap 2 malam pada bulan November 2022

8/10 Bagus

IAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We needed to be close to the airport, and the Ariel hotel full filled our needs.
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

J

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff were excellent, very friendly and helpful. I will definitely stay here again.
Menginap 2 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 7 Jan 2023
Thank you for your feedback & staying with the Best Western Heathrow Ariel

10/10 Sangat Bagus

Miss

Menginap 1 malam pada bulan November 2022
Tanggapan dari BWA pada tanggal 7 Jan 2023
Thank you for your feedback & staying with the Best Western Heathrow Ariel

10/10 Sangat Bagus

Ayedefer

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to LHR airport and nice stayed a night
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Mukesh, Markham

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location and staff are very helpful
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Daniel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mediocre food at bar

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan November 2022

4/10 Buruk

Wieland

Tidak Disukai: Fasilitas, kondisi & fasilitas properti

8/10 Bagus

Katherine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the airport.

4/10 Buruk

Vicki

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
The good things were that it was close to the airport and bus stops. But checkin was 7 hours after our overnight flight from the States. Asked for earlier check in weeks before with no response. Waited in the lobby for hours within sight of the desk. 6.5 hours later when I watched him check others in I spoke up. I asked… Do I still have to wait until 2 pm to check in???? He replies, oh let me check. This was just one of the incidents that occurred. Later I went to the desk because the carafe that heats water for coffee or tea wasn’t working in the room. I was told, oh yes it does. They all work. Did you plug it in? I replied yes. She said did you flip the switch? I said yes. She said well they all work. I asked if I could get coffee downstairs and was told there will be a charge for that. And these are the smallest rooms and beds I’ve ever experienced. Thankful it was just 2 nights.

6/10 Cukup Baik

Brian

Bepergian bersama teman
Disukai: Staf & layanan
Property dated. Room not cleaned for five days.

10/10 Sangat Bagus

Franka M.

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It was ideal for people who wants to see London on foot. The transportation was excellent and the guides at the train station was excellent.

6/10 Cukup Baik

Bradley

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It is very much the worst hotel property on the trip at Heathrow

8/10 Bagus

charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Another good London stay
Shorter stay than usual but equally relaxing. Very nice and professional reception. Breakfast was also good.
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Shawn

Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Catherine, Sechelt

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fast checkin and the desk arranged a taxi that showed up on time
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari BWA pada tanggal 31 Okt 2022
Thank you for your feedback & staying with the Best Western Heathrow Ariel

2/10 Sangat Buruk

Linda

Menginap 1 malam pada bulan Oktober 2022