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Ulasan untuk Flexistay Aparthotel Sutton

3 out of 5
Flexistay Aparthotel Sutton
23 Camborne Road, Sutton, England

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 88 dari 233 ulasan" "
Penilaian 8 - Bagus. 88 dari 233 ulasan" "
Penilaian 6 - Cukup Baik. 34 dari 233 ulasan" "
Penilaian 4 - Buruk. 15 dari 233 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 233 ulasan" "

8,4/10

Kebersihan

8,2/10

Staf & layanan

8,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Md Iftekharul

Disukai: Staf & layanan, kondisi & fasilitas properti
Excellent
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

Ammarah

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Average stay
Menginap 7 malam pada bulan Maret 2024

6/10 Cukup Baik

Colin

Next to Railway lines
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Flexistay pada tanggal 10 Apr 2024
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in was a little unorthodox but other than that perfect: near Sutton station, decent-sized room and very comfortable!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Flexistay pada tanggal 10 Apr 2024
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2/10 Sangat Buruk

Paul

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were unable to find the email confirmations despite searching my email or over 1.6 hours on a busy London commuter train We request a refund
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Flexistay pada tanggal 3 Mar 2024
Hi Thanks for the feedback. We really appreciate it. Sorry for the inconvenience. We shall look in to this. Please contact expedia

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff, clean room, a good nights sleep and a short walk to the high st. Ticked all the boxes.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Flexistay pada tanggal 3 Mar 2024
Hi Thanks for the feedback. We really appreciate it.. Hope to see you soon.

10/10 Sangat Bagus

sumayya

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice and clean
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Flexistay pada tanggal 3 Mar 2024
Hi Thanks for the feedback. We really appreciate it. . Hope to see you soon.

8/10 Bagus

Julie

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Flexistay pada tanggal 3 Mar 2024
Hi Thanks for the feedback. We really appreciate it. . Hope to see you soon.

6/10 Cukup Baik

Luke

Bepergian bersama teman
“Aparthotel” is the brand of this range of properties and I wouldn’t say it describes this venue, which is more like a hostel - because the small kitchen is shared. The bedroom was large and the bathroom / shower were very nice. The single bed appeared unused as it was dusty, which suggests the beds aren’t routinely changed if they appear unused. There were a couple of hairs on the towel and cobwebs on the ceiling, but most of the place seemed clean. Though the bedroom wall/ceiling was cracked and parts needed cleaning/repainting. The bed was sufficient though some of the pillows were very flat. The breakfast provisions were fairly basic but sufficient for a short stay. Eggs, bacon, bread, cornflakes, milk, fruit juice. You cook for yourself (when there is space in the kitchen) and clean up after yourself. It was a cheap stay but I would prefer to stay at a hotel next time.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Flexistay pada tanggal 1 Jan 2024
Hi Thanks for the feedback. We really appreciate it. We are sorry for the inconvenience and we shall look in to this. Hope to see you soon.

10/10 Sangat Bagus

Susana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Flexistay pada tanggal 1 Jan 2024
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon.

4/10 Buruk

Luke

Tidak Disukai: Staf & layanan, kenyamanan kamar
⭐️⭐️
Underwhelming, staff seemed completed disconnected with everything going on & dazed, room was average, beds were poor (broken springs in mattress - sunk - stains on bedding, thin pillows), walls were very thin & could easily hear numerous guests. Generally wouldn’t recommend this, 2 star stay, below average experience. If you’re reading this review, I recommend to look elsewhere.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Flexistay pada tanggal 1 Jan 2024
Hi Thanks for the feedback. We really appreciate it. We are sorry for the inconvenience and we shall look in to this.

8/10 Bagus

Leslie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel was ideally situated for me to work. The accommodation was clean and comfortable. The only issue is the noise from other rooms and the railway line due to the lack of sound proofing. If this was improved, it would be the idea hotel to stay.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Flexistay pada tanggal 1 Jan 2024
Hi Thanks for the feedback. We really appreciate it. We are sorry for the inconvenience and we shall look in to this. Hope to see you soon.

6/10 Cukup Baik

Alessandro

Disukai: Kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Flexistay pada tanggal 1 Jan 2024
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8/10 Bagus

Julie

Menginap 1 malam pada bulan November 2023
Tanggapan dari Flexistay pada tanggal 1 Jan 2024
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon.

4/10 Buruk

Lai Chun Mary

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
Thanks for the feedback. We really appreciate it. We shall look in to your concern. Thank you

10/10 Sangat Bagus

Fiona

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
Thanks for the feedback. We really appreciate it. Hope to see you soon

8/10 Bagus

Myles

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
Thanks for the feedback. We really appreciate it. Hope to see you soon

2/10 Sangat Buruk

Ian

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Noise hotel
Very poor room bed was old the mattress was old could not sleep very noisy could hear people in the corridor plus the room above I could hear the water being run if you want I bad nights sleep this your hotel for me it’s just a poor b/b
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
Thanks for the feedback. We really appreciate it. We shall look in to your concern. Thank you

8/10 Bagus

Nigel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just ok
We had an ok stay. We had twin beds which in themselves were comfortable but one was quite noisy whilst turning over (and I do alot of turning during the night). The soundproofing wasn't very good, you could people talking outside our door and people moving and banging around in their rooms. I didn't like the breakfast arrangement, but for others that would probably be ok. You can make your own meals (which is fine) but the cooking smells fill the whole of the downstairs.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
Thanks for the feedback. We really appreciate it. We shall look in to your concern. Hope to see you soon

4/10 Buruk

Tak Man

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
舊式宿舍一般
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
Thanks for the feedback. We really appreciate it. We shall look in to your concern. Thank you

8/10 Bagus

Vicky

Menginap 3 malam pada bulan September 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
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6/10 Cukup Baik

Gerard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
In my room, the bedside lights didn’t work, nor did the TV remote, so you had to operate the TV via the set.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
Thanks for the feedback. We really appreciate it. We shall look in to your concern. Thank you

4/10 Buruk

Pauline

Menginap 2 malam pada bulan September 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
Thanks for the feedback. We really appreciate it. We shall look in to your concern. Thank you

2/10 Sangat Buruk

DAVID

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
04.30 alarm call
Well yet again laundry deliveries in a 7.5 ton truck on a residential street at 4.30 am making a terrible noise the exact same happened last week, if i was one of the neighbours i really wouldn't be happy 😞
Menginap 2 malam pada bulan September 2023
Tanggapan dari Flexistay pada tanggal 2 Okt 2023
Hi Sorry for the inconvenience. We shall look in to this concern

8/10 Bagus

Lee

Menginap 1 malam pada bulan September 2023
Tanggapan dari Flexistay pada tanggal 26 Nov 2023
Thanks for the feedback. We really appreciate it. Hope to see you soon. Thank you

8/10 Bagus

Jose Luis

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The service was average, not excellent, just fair. The price was about right for the service received.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Flexistay pada tanggal 22 Sep 2023
Thanks for the feedback. We really appreciate it. We shall look in to the feedback provided

10/10 Sangat Bagus

Ebb

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Flexistay pada tanggal 22 Sep 2023
Thanks for the feedback. We really appreciate it. Hope to see you soon thank you.

8/10 Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good for the price
Menginap 1 malam pada bulan September 2023
Tanggapan dari Flexistay pada tanggal 22 Sep 2023
Thanks for the feedback. We really appreciate it. Hope to see you soon thank you.

10/10 Sangat Bagus

DAVID

Menginap 1 malam pada bulan September 2023
Tanggapan dari Flexistay pada tanggal 22 Sep 2023
Thanks for the feedback. We really appreciate it. Hope to see you soon thank you.

10/10 Sangat Bagus

Ernest

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Smart , clean, quiet place to be.
Very pleasant , relaxed . Not new to the town but good driving around , parking at the place is good. Just needs markings so customers or residents can share equally. Some take a lot of space forgetting others as parking along is fir permit holders only. In the house itself is quiet and airy and spacious.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Flexistay pada tanggal 22 Sep 2023
Thanks for the feedback. We really appreciate it. Hope to see you soon thank you.

10/10 Sangat Bagus

Summer

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Flexistay pada tanggal 4 Sep 2023
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon.

8/10 Bagus

Francis

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Train noises, especially in the morning Can also hear other rooms' conversations Overall it is a good place to stay and you need to request the rooms facing the street
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Flexistay pada tanggal 4 Sep 2023
Hi Thanks for the feedback. We really appreciate it. Sorry for the inconvenience. We shall look in to your concern. Hope to see you soon.

8/10 Bagus

Estella

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My stay
When I arrived, I found an empty space for my car otherwise I would have had to paid to park it elsewhere. My room was at the front of the hotel, upstairs, which meant I could keep an eye on my car. I, and everyone else, had to help ourselves to what ever was in the fridge and make it ourselves. There was a bus stop, a few minutes walk away, in Brighton Road if I felt like going towards Wimbledon or Hackbridge. The train station was further on. The trains went to either Victoria, London Bridge, Epsom or Dorking and, sometimes, were a good service. There is a small Tesco Express, between the bus stop and the station in Brighton Road for anyone wanting to buy something.
Menginap 9 malam pada bulan Juli 2023
Tanggapan dari Flexistay pada tanggal 2 Agu 2023
Thank your very much for the feedback. . Hope to see you soon.

10/10 Sangat Bagus

Regiane

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Flexistay pada tanggal 27 Jul 2023
Thank you very much for the feedback. We really appreciate it. Hope to see you soon.

8/10 Bagus

Josephine fobua

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Flexistay pada tanggal 22 Jul 2023
Hi thanks for the feedback. We really appreciate it. Hope to see you soon

6/10 Cukup Baik

Lawrence

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
the kitchen could have been better looked after.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Flexistay pada tanggal 2 Jul 2023
Hi Thanks for the feedback. We really appreciate it. We shall look in to the concern. Hope to see you soon.

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Poor
Room was dirty. Bed was clean. Very noisy. Will not be staying again.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Flexistay pada tanggal 2 Jul 2023
Hi Thanks for the feedback. We really appreciate it. We shall look in to the concern.

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Looking for value and comfort, this place has it !
From the start the communication was excellent and the host, could not have been more professional and friendly. If you're expecting Claridge or the Ritz, then this is not for you. How ever, if you're content with a clean and tidy surrounding (albeit looking a little tired and in need of refreshing) that's certainly value for money, This Is The Place you need to be. I genuinely would have stayed longer, but unsurprisingly, it was booked up. Will definitely make to this direction when next in the area. Thank you.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Flexistay pada tanggal 2 Jul 2023
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon.

10/10 Sangat Bagus

Regiane

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Flexistay pada tanggal 2 Jul 2023
Hi Thanks for the feedback. We really appreciate it.. Hope to see you soon.

6/10 Cukup Baik

Chiara

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Breakfast is unavailable and we havan't done the check-in becouse there is't the staff
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Flexistay pada tanggal 6 Jun 2023
Hi Thanks for the feedback. We really appreciate it. We shall look in to the concern. Hope to see you soon. Thank you

10/10 Sangat Bagus

Jacqueline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good value for London clean and good beds ideal for links into central London
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Flexistay pada tanggal 6 Jun 2023
Hi Thanks for the feedback. We really appreciate it. . Hope to see you soon. Thank you

10/10 Sangat Bagus

paula

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Flexistay pada tanggal 6 Jun 2023
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon. Thank you

10/10 Sangat Bagus

Jacqueline

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely little gem of a property right in the heart of London and priced really reasonably, clean tidy and free help yourself breakfast
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Flexistay pada tanggal 6 Jun 2023
Hi Thanks for the feedback. We really appreciate it. Hope to see you soon. Thank you

4/10 Buruk

PETER

Traveler bisnis
Tidak Disukai: Staf & layanan
Noisy
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Flexistay pada tanggal 6 Jun 2023
Hi Thanks for the feedback. We really appreciate it. We shall look in to the concern. Thank you

8/10 Bagus

James

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Comfortable enough for a flying visit
Comfortable enough. Clean, modern room. However, breakfast was not available from 7am. I went down at 07:20 and couldn’t access the kitchen for breakfast, which was locked. I arrived slightly late for check-in but there were no issues - thank you. Railway running 20 yards from my bedroom window was less than ideal and was pretty noisy. Fortunately, I was so tired I slept!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Flexistay pada tanggal 6 Jun 2023
Hi Thanks for the feedback. We really appreciate it. We shall look in to the concern. Hope to see you soon. Thank you

2/10 Sangat Buruk

Carla

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
I wouldn't repeat the experience
We stayed for a night - at least it was just one since I wouldn't like to repeat the experience. I booked a regular double room and they allocated us one of the first rooms - absolutely awful. It had an accessibility bathroom: Mold in walls, the space to take a shower was a heinous. The bed was horrible. The mattress was so old. As soon we took the sheet on top we could see two forms where other people slept. It was so noisy when I just moved sides. The room had an old carpet. Windows didn't isolated from the cold. The room wasn't very clean. No contact with the staff besides when we did the check-in. Not even a good afternoon, but just a mention where we would be staying and taking the key card from the box and given it to us. Not sure how other guests can recommend this place for the price you pay per night.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Flexistay pada tanggal 6 Jun 2023
Hi Thanks for the feedback. We really appreciate it. We shall look in to the concern. . Thank you

2/10 Sangat Buruk

David

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2023
Tanggapan dari Flexistay pada tanggal 6 Jun 2023
Hi Thanks for the feedback. We really appreciate it. We shall look in to the concern. . Thank you

8/10 Bagus

Martin

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Ricky pada tanggal 31 Mar 2023
Many thanks for your review Martin

4/10 Buruk

karl

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Noisy property. Unhelpful staff. Kitchen wasn’t very clean but cheap and convenient for Sutton town centre. Premierinn is a much better option if available.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Ricky pada tanggal 28 Mar 2023
Sorry you didnt have a good stay. Thanks for your review

6/10 Cukup Baik

Jackie

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Ricky pada tanggal 28 Mar 2023
Thanks for your review