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Ulasan untuk Generator London

2 out of 5
Generator London
37 Tavistock Place, Russel Square, London, England

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 220 dari 1007 ulasan" "
Penilaian 8 - Bagus. 390 dari 1007 ulasan" "
Penilaian 6 - Cukup Baik. 208 dari 1007 ulasan" "
Penilaian 4 - Buruk. 99 dari 1007 ulasan" "
Penilaian 2 - Sangat Buruk. 90 dari 1007 ulasan" "

7,0/10

Kebersihan

7,6/10

Staf & layanan

7,0/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Robbert De

Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Showers are not working, broken or no waterpressure. Staff couldn’t care less when you tell them. or the noes that do work are being cleaned on all the Floors at the same time. Lots of big groups making a Lot of noise and dirt everywhere, especially in the bathroom.
Menginap 5 malam pada bulan April 2024

6/10 Cukup Baik

Miyoung

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Chi Kin

Bepergian bersama keluarga dan anak
Tidak Disukai: Kondisi & fasilitas properti
We are family with 4 and the room is very very small. the shower facility was not too good and damaged. No free luggage storage and you have to pay and store it in locker. Breakfast costed 9 pounds per one, child half. It is suitable for backpacker but not for family
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Heather

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024

2/10 Sangat Buruk

Geoff

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jane

Disukai: Fasilitas
.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Avril

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was nice and accessible
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Linda

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personalet var uhøflige. vores værelse var beskidt og iskoldt, at vi blev nød til at købe en varmeblæser. Ville ikke anbefale det til mine venner
Menginap 5 malam pada bulan November 2023
Tanggapan dari Generator London pada tanggal 31 Mar 2024
Thank you for taking the time to give us feedback on your stay. We always try our best to provide the best experience. It looks like we have failed on this occasion. We would love for you to give us another chance next time. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

10/10 Sangat Bagus

Killian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Renee

Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Daczó

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 5 malam pada bulan Februari 2024

2/10 Sangat Buruk

Marine

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Archi pourri
Inutile de venir ici. Pas de services friendly, pas de ménage réel, chambre sans confort, pas de sdb mais des douches quasi ouverte (les portes ne ferment pas toutes et tout est abîmé). Même pas de salon cordial ou manger qqc apporté, vous devez manger et boire ce qu’ils proposent à prix exorbitants. J’en ai fait pas mal des auberges mais celle là 0. Tout est sale. Le lieu reste proche du métro Russell Square c’est tout.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Generator London pada tanggal 14 Feb 2024
Thank you for taking the time to leave us a review. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

2/10 Sangat Buruk

Josef

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This place is good only if you are short of money, don’t expect this to be like the Ritz. You will encounter with low class uneducated people, loud rude teenagers that won’t let you sleep. However I supposed if you are lucky you will get a quiet room, a good with considerate roommates and a clean wall without buggers.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Generator London pada tanggal 14 Feb 2024
Thank you for your review. Your comments have been shared with the team to learn and prevent this from happening in the future.

8/10 Bagus

Herman

Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Lesley

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Headache for the night, but will have more money!?
Value for money but headache for your night. This brand used to be very good when it launched.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Generator London pada tanggal 23 Jan 2024
Thanks a lot for taking the time to share your review and feedback. We hope you will give us another chance!

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

LIDIA

Bepergian bersama keluarga
Disukai: Fasilitas
És un bon allotjament per estar a prop del centre de Londres (poc més de mitja hora a peu). Si arribes tard, agafa un pijama gruixut (a les 23:30h apaguen la calefacció). Aconsellem l'esmorzar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Keisha Shareen pada tanggal 12 Jan 2024
Thank you for your kind review, LIDIA. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Generator LondonKeisha

8/10 Bagus

Kimberly

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best possible location, Russell Square underground station is a straight shot from Heathrow on the Piccadilly line, the hostel is also 2 blocks from Euston, a major train station. Shopping center half block away with 3 groceries including an awesome Asian one, restaurants everywhere in every direction. 2 block from the Nat’l library & its reading rooms if you need somewhere to sit quietly & relax, b/c that won’t be happening in the hostel which has no common areas except it’s restaurant/bar where you must buy something to hang out. British Museum less than 15 minutes by foot on the other side of Russell Square. Cramped rooms, tiny showers, half the bathroom stall doors don’t lock, not enough electrical outlets, but with this location they really don’t have to make any apologies…
Tanggapan dari Keisha Shareen pada tanggal 12 Jan 2024
Thank you for sharing your comments with us, Kimberly. I will make sure that your comments are being passed on to the relevant teams. Generator LondonKeisha

8/10 Bagus

Kimberly

Menginap 4 malam pada bulan Januari 2024

6/10 Cukup Baik

xane

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not bad not good
1 Sammeldusche & Toilette für den ganzen Flur mit circa 40 Mehr-Zimmern. Ein Handtuch unabhängig davon wie lange der Aufenthalt ist. Keine sitzmöglichkeit, um eigenes Essen zu essen.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Generator London pada tanggal 14 Jan 2024
We really appreciate your feedback. If you go to the other side of corridor, there are 3 toilets on the side so please do not hesitate to come to reception if you need any help. However, we’ll make sure to take your comment into consideration. We hope to see you very soon!

2/10 Sangat Buruk

HUNCHOO

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
여행질 낮춰주는 숙박 :(
꿉꿉한 지하방, 매우 어두운 환경, 발전기 소리 들리는 샤워실, 방에서 밤새 내내 들리는 Bar 음악. 조식 서비스 평타.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Generator London pada tanggal 7 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our property. Next time, please feel free to come to reception for the room change at any point and we will do our best to help you. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

6/10 Cukup Baik

Aldo Cristian

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan
El bar es algo buenisimo pero estaría mejor un poco mas de variedad para botanas
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Generator London pada tanggal 7 Jan 2024
Thank you for sharing your comments with us. I will make sure that your comments are being passed on to the relevant teams.

6/10 Cukup Baik

Gunta

Tidak Disukai: Staf & layanan
Menginap 5 malam pada bulan Desember 2023

6/10 Cukup Baik

Roudel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Generator London pada tanggal 3 Jan 2024
Thank you for your review. It is great to see that you enjoyed your time with us.

4/10 Buruk

Lesley

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Make sure you dont get the basement rooms.
Stayed up in London, and been asked for ID they trow up a fuss if you dont have a physical ID and seem to make up the rules as they go along. The smell in the basement floor rooms was horrendous, like the piss house of london.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Generator London pada tanggal 3 Jan 2024
Thank you for taking the time to leave us a review. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Todo ok, solo las duchas son muy pequeñas incomodas y hay 1 solo ascensor asi que siempre tuve que usar escaleras
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Generator London pada tanggal 18 Des 2023
Thank you for sharing your comments with us. I will make sure that your comments are being passed on to the relevant teams.

4/10 Buruk

Amy

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Very handy to those main attractions like British Museum. It is in close proximity to the main traffic hub, King's cross St Pancras Station, so easy to plan travelling to the places nearby London. During my stay, I woke up very earlier due to noise; I am not sure whether it was due to the operation of the Underground (my best guess, it is located on top of an underground line. In addition, it was not warm inside the room as the heater was mounted almost up to the celling and it was central controlled (only turned on around 20:00 during my stay)
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Generator London pada tanggal 18 Des 2023
Thank you for sharing your comments with us. We are glad to hear that you liked our location. We are very sorry to hear that the room wasn't what you were after. We hope to see you again soon

8/10 Bagus

Fabio

Disukai: Kebersihan, staf & layanan
Guasto al riscaldamento, ma...
Abbiamo prenotato una stanza doppia (2 letti a castello) per due notti. Appena entrati notiamo che il riscaldamento non funziona e in camera c'è freddissimo (prima settimana di dicembre). Dopo aver riportato il problema al ragazzo in reception, lui stesso va a verificare e ci informa che il tecnico sarebbe arrivato solo il giorno successivo. Nel frattempo veniamo spostati in un dormitorio da 8 letti, ma riservata solo a noi (come da nostra prenotazione). Il giorno successivo il guasto non era ancora stato riparato e lo staff dell'ostello ci ha confermato che potevamo restare nella stanza da 8 senza problemi. La gentilezza dei ragazzi e la soluzione provvisoria hanno ampiamente sostituito il disagio delle prime ore nella stanza fredda. Torneremo in Generator in qualche altra città.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Generator London pada tanggal 18 Des 2023
Thank you so much for the review. It is always makes us happy to read a special mention of one of our staff. We are very sorry for the issue we had at that time. We hope to see you again very soon!

10/10 Sangat Bagus

Judith

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Felipe

Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

Sara

Disukai: Staf & layanan
Ho soggiornato bene in Generator London. Ringrazio anzitutto il personale per la pazienza in quanto, per ritardi voli e collegamenti, da che dovevo arrivare giovedì in tarda mattinata, sono arrivata alle 2 di notte. Sono rimasta in contratto con loro per tenerlo avvisati che il mio arrivo sarebbe stato variabile. Avevo la stanza da 4 con bagno condiviso. La pecca della stanza è che, per una quanto ci fosse il riscaldamento accesso, alla mia postazione letto avevo freddo ma non troppo: non ha influito sul mio riposo. E inoltre la stanza non aveva una luce di cortesia (sarebbe molto gradito se fosse aggiunta). Arrivando tardi, non trovando la torcia del telefono, mi sono ritrovata a dover accendere la luce (povero il mio room-mate, mi avrà odiata) per capire qual era il mio letto, dove c'era da appendere, dove posizionare la valigia, aprirla per prendere il pigiama e così via. C'è però la luce di cortesia nella propria postazione letto con 2 porte USB per caricare telefono e Powerbank (o qualsiasi altro oggetto). C'era una presa elettrica disponibile all'ingresso della stanza (no USB, serve adattatore) I bagni sono minimal e piccoli. Phon disponibile. Salvietta viso e doccia non forniti (credo siano a pagamento). Avevo le mie personali. Colazione a buffet non male. Armadietti di sicurezza a pagamento con carta. Molto comodi e utili. Ho usato quello medio per il mio bagaglio a mano grande. 2 metro abbastanza vicine Russell square e King'cross st pancras
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Generator London pada tanggal 10 Des 2023
Thanks a lot for taking the time to share your review and feedback! We hope to see you again in the future.

10/10 Sangat Bagus

Louise Buch Kjær

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Desember 2023

2/10 Sangat Buruk

Andrei

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very bad experience
They put the heating on only 3 hours day.Was -1C outside and no heating in the room. was very cold in the room. The reception didn't care about this.was very unfriendly. I got sick because of this.
Menginap 6 malam pada bulan November 2023
Tanggapan dari Generator London pada tanggal 5 Des 2023
I'm sorry to hear about your experience with us. Please be sure that we are taking your complaint very seriously, we will do our best to rectify the situation and ensure that it will not happen again. Your feedback is extremely valuable to us as it helps us improve our standards everyday.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No heating in the room
Not recommended.Is very cold in the rooms.they put the heating on just a few hours a day.night time is very cold in the room the staff was rude.
Menginap 6 malam pada bulan November 2023
Tanggapan dari Generator London pada tanggal 5 Des 2023
Thank you for your review. We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations. Your comments have been shared with the team to learn and prevent this from happening in the future.

2/10 Sangat Buruk

Mauricio

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

Marko

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty and warm

10/10 Sangat Bagus

Samuel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Giannarosa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked the kindness of the staff, the location, the food facilities, the facilities in general. The place was clean, but I saw the maid only making the beds for the newcomers. When are the rooms cleaned thoroughly?
Menginap 2 malam pada bulan November 2023
Tanggapan dari Generator London pada tanggal 4 Des 2023
Thank you so much for the review. Next time, please do not hesitate to ask us at reception to get your room cleaned during your stay. We look forward to seeing you soon!

10/10 Sangat Bagus

Pablo

Menginap 3 malam pada bulan November 2023

8/10 Bagus

GLADYS JAE

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Catherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Chambre à 4 lits bien agencée dans 8 m2 (rangements, lavabo), et très calme. Auberge très propre, et très bien située au niveau transport. Furnitures arrangement well done in a 4-bed room of 8 m2 (storage, washbasin), and very quiet. Very clean hostel, and very well located in terms of transport.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Generator London pada tanggal 9 Nov 2023
Thank you so much for your kind review! It's really nice to see that you had such a great experience at our property! Generator London

8/10 Bagus

YANNICK

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Séjour 3j Londres
Très bien placée, literie propre mais chambres et espaces communs mériteraient une rénovation et/ou d’être rendus plus conviviaux (l’ambiance fait très « prison »). Bar, petit déjeuner vraiment top Personnel sympathique Je recommande
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Generator London pada tanggal 9 Nov 2023
Thank you for your review! We look forward to welcoming you back again soon.Generator London

8/10 Bagus

Renee

Disukai: Kebersihan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Generator London pada tanggal 9 Nov 2023
Glad to hear you had a great time with us, we hope to see you again soon! Generator London

8/10 Bagus

fabienne

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Generator London pada tanggal 9 Nov 2023
Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you again very soon! Generator London

10/10 Sangat Bagus

Gemma

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Philippe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Oktober 2023

6/10 Cukup Baik

Freja

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Oktober 2023

6/10 Cukup Baik

Mohammed

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
Needs a renovation, toilets in poor condition
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari izabella pada tanggal 18 Okt 2023
Thank you for your review. We are currently in the process of refurbishing our rooms and common areas, next time you're in the city we would love it if you came back and let us know what you think. Generator London

6/10 Cukup Baik

Darrin

Bepergian bersama teman
Disukai: Kebersihan
Truly a "living in a dorm" experience. Assumed having a private room would feel more like a hotel. Small bathroom had shower with no walls! Plan to live out of your suitcase in the room.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari izabella pada tanggal 18 Okt 2023
Thank you for your feedback Darrin. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Generator London