Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 411 dari 1004 ulasan" "
10 - Sangat Bagus
411
Penilaian 8 - Bagus. 285 dari 1004 ulasan" "
8 - Bagus
285
Penilaian 6 - Cukup Baik. 167 dari 1004 ulasan" "
6 - Cukup Baik
167
Penilaian 4 - Buruk. 75 dari 1004 ulasan" "
4 - Buruk
75
Penilaian 2 - Sangat Buruk. 66 dari 1004 ulasan" "
2 - Sangat Buruk
66
8,4/10
Kebersihan
8,0/10
Staf & layanan
7,6/10
Fasilitas
7,6/10
Kondisi & fasilitas properti
7,8/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Travis
Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome Place to stay!
Travis
Menginap 3 malam pada bulan Maret 2024
6/10 Cukup Baik
Luke
29 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Rooms were nice and clean. Staff was not overly friendly or helpful.
Luke
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton London Paddington pada tanggal 30 Apr 2024
Dear Mr. Luke. Thank you for taking a moment to share your experience. I am pleased to hear that you liked the room and the facilities. We apologize we were not able to provide you with the quality of services you deserve on this occasion and felt that the team were not helpful. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Please accept our apologies for all the highlighted issues encountered. This is certainly not the lasting impression we wish to leave with our valued guests, we would like to assure you that your feedback is important to us and thus will be actioned accordingly. We sincerely hope to have the opportunity to welcome you back in the near future.
10/10 Sangat Bagus
Hidetaka
Traveler bisnis
24 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I always love to be there, this hotel. Super. Staff and managers are very friendly and warm hearted persons only. Superb. Thanks.
Hidetaka
Menginap 2 malam pada bulan April 2024
2/10 Sangat Buruk
ANDREW
24 Apr 2024
Noise from the bathroom extraction / air conditioning meant I had the worst night ever in a hotel room.
ANDREW
Menginap 1 malam pada bulan April 2024
10/10 Sangat Bagus
JOSEPHINE
15 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
JOSEPHINE
Menginap 6 malam pada bulan April 2024
10/10 Sangat Bagus
Paul
Bepergian bersama teman
8 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was lovely and convenient for Paddington. The breakfast was the best hotel breakfast ive had 5*
Paul
Menginap 1 malam pada bulan April 2024
10/10 Sangat Bagus
Susan
1 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved staying here and will do so again in the future. The only issue I had was with room service. I ordered a tuna sandwich with crisps. Tuna sandwich was what I expected but very few crunched crisps were poured onto my plate as if they were the bottom of the bag. I often order room service from my Hiltons but never have had this. Breakfast and dinner was amazing but I will not order room service again. It is too easy to access Paddington Station food options. Great location, great rooms!
Susan
Menginap 3 malam pada bulan Maret 2024
8/10 Bagus
Kevin
Bepergian bersama keluarga
1 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We arrived at 1400 and our room was not ready, but we were offered an upgraded room at 30 pounds more. This seems to happen every time we visit London. I would just like to get the room I paid for a little early, without being uncharged. This seems like a coordinated strategy to extract more money from guests.
Kevin
Menginap 1 malam pada bulan Maret 2024
10/10 Sangat Bagus
Donna
1 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Donna
Menginap 2 malam pada bulan Maret 2024
8/10 Bagus
DENIA
Bepergian dalam rombongan, Bepergian bersama keluarga
29 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient hotel to stay with clean comfortable beds, it is also easy to get taxis and a wide range of restaurants and places nearby to eat. Convenient shopping in the station area if you need to grab any items you forgot.
DENIA
Menginap 3 malam pada bulan Maret 2024
10/10 Sangat Bagus
Donna
29 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Donna
Menginap 2 malam pada bulan Maret 2024
8/10 Bagus
Jangho, Palo Alto
Traveler bisnis
24 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed this beautiful luxury hotel
Jangho
Menginap 2 malam pada bulan Februari 2024
10/10 Sangat Bagus
Munehiko
24 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Munehiko
Menginap 4 malam pada bulan Maret 2024
8/10 Bagus
Markus
Bepergian bersama teman
23 Mar 2024
Disukai: Kebersihan, staf & layanan
Leider etwas in die Jahre gekommenes Hotel. Kühlschrank war ausgebaut.Frühstück zwar immer noch gut,hat aber leider auch nachgelassen und somit Unterkunft und Frühstück zu teuer und dem Preis nicht angemessen.
Markus
Menginap 5 malam pada bulan Maret 2024
10/10 Sangat Bagus
Paul
Bepergian bersama teman
18 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient ! Super helpful staff and a great room
Paul
Menginap 2 malam pada bulan Maret 2024
10/10 Sangat Bagus
Samira, Venice
17 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect location for staying in London & being ably to get to London Heathrow easily with the Elizabeth Line.
Samira
Menginap 1 malam pada bulan Maret 2024
8/10 Bagus
Adam
Bepergian bersama keluarga dan anak
14 Mar 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
Convenient and close to everything you would need.
Adam
Menginap 1 malam pada bulan Maret 2024
8/10 Bagus
Velma
Bepergian bersama teman
11 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was conveniently located by Paddington station. The staff was awesome. Will definitely return.
Velma
Menginap 1 malam pada bulan Maret 2024
6/10 Cukup Baik
Richard
11 Mar 2024
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Richard
Menginap 1 malam pada bulan Maret 2024
10/10 Sangat Bagus
Noritsune
Bepergian bersama keluarga
10 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is nice place that exist close to London Paddington Station.
Noritsune
Menginap 1 malam pada bulan Februari 2024
10/10 Sangat Bagus
John
Bepergian bersama keluarga
9 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was great and the location perfect for traveling into and out of London on the Heathrow Express.
John
Menginap 1 malam pada bulan Maret 2024
10/10 Sangat Bagus
Richard
3 Mar 2024
The location was perfect for travel from LHR and throughout London. Convenient M & S and Salisbury’s To Go just steps away! Rooms spacious and clean Great service from staff.
Would stay here’s
Richard
Menginap 5 malam pada bulan Februari 2024
10/10 Sangat Bagus
leslie
26 Feb 2024
leslie
Menginap 1 malam pada bulan Februari 2024
10/10 Sangat Bagus
John
Bepergian dalam rombongan, Bepergian bersama keluarga
24 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As a traveler, I would have liked to be given a room earlier than I was given. Arrived late morning and could not get into our room until mid-afternoon. Greater consideration has to be given or acquire from travelers that are flying internationally to receive their rooms earlier.
John
Menginap 1 malam pada bulan Februari 2024
10/10 Sangat Bagus
Mohamed
14 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good service, kind staff and close too the metro station.
Mohamed
Menginap 2 malam pada bulan Desember 2023
8/10 Bagus
CLIVE
Bepergian bersama keluarga dan anak
10 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Like that we didn't have to travel far from the train station. Having to pay for breakfast on top of what we paid for the room we did not like. It should have been included in the price.
CLIVE
Menginap 2 malam pada bulan Februari 2024
10/10 Sangat Bagus
Okusanya
9 Feb 2024
Okusanya
Menginap 1 malam pada bulan Februari 2024
10/10 Sangat Bagus
Donald
Traveler bisnis
7 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and staff.
Donald
Menginap 3 malam pada bulan Januari 2024
6/10 Cukup Baik
Katrina
Bepergian bersama keluarga
4 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas
I usually love staying here but this time our room was so hot and just wouldn’t cool down. The AC wouldn’t work and even with the heating off and the window open the tiny bit allowed it wasn’t ‘til about 6am that it became comfortable. I did report it on checkout. Apart from a sleepless night it was a lovely stay with great food and friendly service.
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy accessible to tubes and trains
Moira
Menginap 1 malam pada bulan Januari 2024
10/10 Sangat Bagus
Jonathan
Traveler bisnis
2 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Access to Paddington Station a big plus.
Jonathan
Menginap 2 malam pada bulan Januari 2024
10/10 Sangat Bagus
Folawumi
31 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a perfect location
Folawumi
Menginap 1 malam pada bulan Januari 2024
8/10 Bagus
william
28 Jan 2024
william
Menginap 1 malam pada bulan Januari 2024
6/10 Cukup Baik
Richard
Traveler bisnis
27 Jan 2024
Disukai: Staf & layanan, kenyamanan kamar
Not awful, but there are better options for less
Lovely courteous and helpful staff. The room was average, I would argue the hotel is in need of updates and a refresh given the price compared to many other hotels around Paddington (I'd choose to stay less conveniently for the HEX with a better hotel for the price next time)
Richard
Menginap 1 malam pada bulan Januari 2024
10/10 Sangat Bagus
Vilim
23 Jan 2024
Vilim
Menginap 4 malam pada bulan Januari 2024
10/10 Sangat Bagus
Ian
Bepergian bersama keluarga
22 Jan 2024
Disukai: Fasilitas, kondisi & fasilitas properti
Very well kept hotel. Convenient for all transport and dining options all excellent
Ian
Menginap 3 malam pada bulan Januari 2024
8/10 Bagus
Raymond
22 Jan 2024
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good stay that's it
It would be good for weary travelers to know about the light switch.... Good stay other then the bartender not ALLOWING ME to pay for one beer on my CC but room charge only. The security guard accosting me wasn't the best look either....
Raymond
Menginap 1 malam pada bulan Januari 2024
2/10 Sangat Buruk
kim shing
22 Jan 2024
kim shing
Menginap 3 malam pada bulan Januari 2024
10/10 Sangat Bagus
Catherine
22 Jan 2024
Catherine
Menginap 1 malam pada bulan Januari 2024
8/10 Bagus
Gillian
21 Jan 2024
Disukai: Kebersihan, staf & layanan
Gillian
Menginap 1 malam pada bulan Januari 2024
10/10 Sangat Bagus
Max
Bepergian bersama teman
15 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
easy location when in london and good connections to Heathrow
There was no hot water on the evening I arrived. There was still no hot water on the morning I left. The phone in the room did not work so I had to go downstairs to tell the front desk about the water issue. Sad performance by a brand once internationally respected.
William
4/10 Buruk
Richard
Bepergian bersama keluarga
7 Jan 2024
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very disappointed on this hotel. Service was terrible , unfriendly /rude staff. We arrived late after all the trains were cancelled with a toddler in arms and the staff just opened the door for the hotel and did not help with our bags. Baby crib did not have a mattress so they wanted my baby to sleep basically on a table. Internet never worked. The room did not have toilet paper , temperature in the hotel was very hot. Overall very poor experience
Super bra hotell med nära till allt! Lugnt o avkopplande
Anna
Menginap 8 malam pada bulan Desember 2023
6/10 Cukup Baik
Randall
Bepergian bersama keluarga
5 Jan 2024
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Room condition was poor. Carpets were bare in places. Lampshades were damaged. Chairs were uncomfortable - no padding remaining. Rooms need a full renovation. Public/ common areas were excellent. Service and staff were excellent. Proximity to Paddington Station is excellent.