Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 618 dari 1607 ulasan" "
10 - Sangat Bagus
618
Penilaian 8 - Bagus. 455 dari 1607 ulasan" "
8 - Bagus
455
Penilaian 6 - Cukup Baik. 217 dari 1607 ulasan" "
6 - Cukup Baik
217
Penilaian 4 - Buruk. 142 dari 1607 ulasan" "
4 - Buruk
142
Penilaian 2 - Sangat Buruk. 175 dari 1607 ulasan" "
2 - Sangat Buruk
175
8,2/10
Kebersihan
7,8/10
Staf & layanan
7,0/10
Fasilitas
7,4/10
Kondisi & fasilitas properti
7,6/10
Ramah lingkungan
Ulasan
8/10 Bagus
Andrew
Bepergian bersama teman
2 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy access to the airport
Andrew
Menginap 1 malam pada bulan Mei 2024
6/10 Cukup Baik
Andrew
Bepergian dalam rombongan, Bepergian bersama keluarga
30 Apr 2024
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Staff very helpful. Some amenities were poor: only 1 power outlet, and the 4 USB plugs didn't work.
Andrew
Menginap 1 malam pada bulan April 2024
8/10 Bagus
Catherine
29 Apr 2024
Disukai: Kondisi & fasilitas properti
Nothing special but fully adequate . Certainly clean and the breakfast was pretty good. Also a good bed and pillows.
Catherine
Menginap 1 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 30 Apr 2024
Dear Catherine,Thank you very much for this kind review of your stay.We are pleased to know that you enjoyed your stay with us. We believe a comfortable bed and a great night's sleep are high up on the list of priorities of our guests and we are glad to see we were able to exceed your expectations. It is also great to know that our breakfast met your expectations.We look forward to welcoming you back in the future.Kind regards,Vanzia CoutinhoGuest Service Agent
8/10 Bagus
Abed
Bepergian bersama keluarga
29 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel. Some rooms dont have microwaves or fridges though.
Abed
Menginap 2 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 30 Apr 2024
Dear Abed,Thank you for taking the time to share your experience at our hotel.Please do not hesitate to contact our team members at the time for any concerns with your room as they always go out of their way to ensure they deliver the best service possible.We hope to welcome you back.Best wishes,Vanzia CoutinhoGuest Service Agent
10/10 Sangat Bagus
Steven
Bepergian dalam rombongan
28 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel for short stays!
Steven
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 28 Apr 2024
Dear guest, Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future.Kind RegardsIbis Budget Heathrow Central
8/10 Bagus
Ariel
27 Apr 2024
Ariel
Menginap 1 malam pada bulan April 2024
6/10 Cukup Baik
Laureen
Bepergian bersama teman
27 Apr 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Présence de cheveux à plusieurs endroits de la chambre je trouve ça très sale
Laureen
Menginap 3 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 28 Apr 2024
Dear guest,Thank You for choosing to stay with us and for leaving your review. We appreciate your feedback and are sorry to hear your stay did not meet our usual high Standards.We take all feedback seriously and will be looking into the comments you have provided.We hope to welcome you back again in the future. Kind RegardsIbis Budget Heathrow Central.
2/10 Sangat Buruk
Jonathan
Bepergian bersama keluarga
27 Apr 2024
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Disgusting food and kept up most of the night with kids running around the corridors.
Jonathan
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 28 Apr 2024
Dear guest, Thank You for choosing to stay with us and for leaving your review. We appreciate your feedback and are sorry to hear your stay did not meet our usual high Standards.We take all feedback seriously and will be looking into the comments you have provided.We hope to welcome you back again in the future. Kind RegardsIbis Budget Heathrow Central.
6/10 Cukup Baik
Presley
26 Apr 2024
Disukai: Staf & layanan
.
Presley
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 28 Apr 2024
Dear Guest, Thank you for taking the time to review your stay.We would have liked to know more about what we could do to improve it.We hope to be able to welcome you back on a return visit for an improved experience. Kind RegardsIbis Budget Heathrow Central.
2/10 Sangat Buruk
Louis
25 Apr 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Shower never worked, no ventilation, and a school party of kids running round the hotel!!
Louis
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 28 Apr 2024
Dear guest, Thank You for choosing to stay with us and for leaving your review. We appreciate your feedback and are sorry to hear your stay did not meet our usual high Standards.We take all feedback seriously and will be looking into the comments you have provided.We hope to welcome you back again in the future. Kind RegardsIbis Budget Heathrow Central.
8/10 Bagus
David
24 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
15 minute Hoppa ride. List of pizzas, non available. Nice .cheeseburger though.
Had outside room with window. Nice view of planes coming into land from 6 am.
Noisy then but inside rooms might be quieter. Staff efficient and friendly.
David
Menginap 1 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 25 Apr 2024
Dear David,Thank you for taking the time to share your experience at our hotel.We do our utmost to ensure that our guests have the best experience possible with us and it is truly rewarding to receive such positive feedback. We will be sure to let our team members know how much of an impact they made on your experience.However, we are sorry to hear that you didn't have the peaceful experience you were looking for. We urge guests to come to us with any issues during their stay so they can be rectified at the time.We hope to welcome you back.Best wishes,Vanzia CoutinhoGuest Service Agent
4/10 Buruk
Ebru
Bepergian bersama teman
24 Apr 2024
Tidak Disukai: Staf & layanan, fasilitas
The only plus to this hotel is that it’s near the airport. I had the misfortune to encounter a rude night manager that had a real attitude problem.
The rooms are very basic but was clean. Very creaky bed and the hotel was quite noisy due to the volume of people wanting cheap stays.
Ebru
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 25 Apr 2024
Dear guest, Thank You for choosing to stay with us and for leaving your review. We appreciate your feedback and are sorry to hear your stay did not meet our usual high Standards.We take all feedback seriously and will be looking into the comments you have provided.We hope to welcome you back again in the future. Kind RegardsIbis Budget Heathrow Central.
10/10 Sangat Bagus
Stuart
22 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ideally located near to public transport and Heathrow
Stuart
Menginap 3 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 23 Apr 2024
Dear guest, Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future.Kind RegardsIbis Budget Heathrow Central
10/10 Sangat Bagus
Austin
Bepergian bersama teman
22 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were very clean and modern. Basic but perfect for what we needed. Felt safe and service was very friendly and helpful. Also close to bus lines to get to central London and airport.
Austin
Menginap 3 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 23 Apr 2024
Dear guest, Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future.Kind RegardsIbis Budget Heathrow Central
10/10 Sangat Bagus
Joaquim
Bepergian bersama keluarga
21 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice stay
Joaquim
Menginap 2 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 23 Apr 2024
Dear guest,Thank you for taking the time to send us a great rating.We are very pleased you had a perfect stay.We look forward to the pleasure of seeing you again in the future.Kind regards,Ibis Budget Heathrow Central
10/10 Sangat Bagus
Neil
Bepergian bersama teman
20 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great price for a basic room with no frills but good buffet breakfast. Staff was helpful and very pleasant.
Neil
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 21 Apr 2024
Dear guest, Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future. Kind Regards Ibis Budget Heathrow Central
10/10 Sangat Bagus
Mariya
20 Apr 2024
Disukai: Fasilitas
Clean basic hotel near Heathrow airport. Bus stop outside to take you to Heathrow central bus station.
Mariya
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 21 Apr 2024
Dear guest, Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future. Kind Regards Ibis Budget Heathrow Central
6/10 Cukup Baik
Bruce
Traveler bisnis
20 Apr 2024
Many service providers do not accommodate early check in . Contact term is less than 24 hours therefore extra fees are charged but only upon arrival not explicitly explained to vendors nor end users . In the case of Accor their web app is crummy and works to further the group’s interests not the consumers and this is why I used your services
Bruce
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 23 Apr 2024
Dear guest,Thank You for choosing to stay with us and for leaving your review. We appreciate your feedback and are sorry to hear your stay did not meet our usual high Standards.We take all feedback seriously and will be looking into the comments you have provided.We hope to welcome you back again in the future. Kind RegardsIbis Budget Heathrow Central.
2/10 Sangat Buruk
Sumit
18 Apr 2024
Tidak Disukai: Staf & layanan
Sumit
Menginap 1 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 25 Apr 2024
Dear Sumit,Thank you for taking the time to review your stay.We endeavor to provide an excellent standard for all our guests and regret that you felt this was not the case. We will use your feedback to review this with our team and highlight any areas that may need some attention.We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Kind regards,Vanzia CoutinhoGuest Service Agent
2/10 Sangat Buruk
Julie
17 Apr 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worst hotel I’ve ever stayed. Extremely small, many men smoking outside front door. Smelly and unkept. Worst of all had a prostitute come to our door. Horrible experience.
Julie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 29 Apr 2024
Dear Julie,Thank you very much for this kind review of your stay.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back in the future.Kind regards,Vanzia CoutinhoGuest Service Agent
8/10 Bagus
Martin, Taylorsville
17 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Martin
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 19 Apr 2024
Dear guest,Thank you for taking the time to send us a great rating.We are very pleased you had a perfect stay.We look forward to the pleasure of seeing you again in the future.Kind regards,Ibis Budget Heathrow Central
10/10 Sangat Bagus
Sonia
Bepergian bersama teman
16 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Está muy cerca del aeropuerto, aprox 20 minutos. 3-4 estaciones en underground y 5 aprox en bus
Sonia
Menginap 1 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 17 Apr 2024
Estimada Sonia,Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Esperamos volver a hospedarle muy pronto. Un saludo muy afectuoso,Vanzia CoutinhoGuest Service Agent
8/10 Bagus
Janice Danielle
16 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place for the price. Not fancy but has all the basics and is comfortable. One thing that i would suggest is they update google maps. There are 3 ibis hotels on the road and only 1 shows up on google. Make sure u cross checl the address or u will get the wrong place.
Janice Danielle
Menginap 1 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 17 Apr 2024
Dear Janice Danielle, Thank you for your review of your recent stay.We are happy that you enjoyed your stay. We have, nevertheless, taken note of your suggestion and we will be looking into this.We hope to welcome you back.Best wishes,Vanzia CoutinhoGuest Service Agent
10/10 Sangat Bagus
Muhammad
Bepergian bersama keluarga dan anak
14 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent customer service
Muhammad
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 15 Apr 2024
Dear guest, Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future.Kind RegardsIbis Budget Heathrow Central
8/10 Bagus
Lauren
Bepergian bersama keluarga
13 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the airport, friendly staff. Clean and comfortable
Lauren
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 15 Apr 2024
Dear guest, Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future.Kind RegardsIbis Budget Heathrow Central
10/10 Sangat Bagus
Milaneth
12 Apr 2024
Disukai: Fasilitas
Very convenient ,staff are helpful and warm
Clean and spacious bed
Accessible to all transport,quiet area
Milaneth
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 15 Apr 2024
Dear guest, Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future.Kind RegardsIbis Budget Heathrow Central
10/10 Sangat Bagus
Rocco
12 Apr 2024
Rocco
Menginap 4 malam pada bulan April 2024
8/10 Bagus
Kaito
Bepergian bersama keluarga
11 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
As expected from reading other reviews, the property was not in the best condition. However, it was mostly clean enough and all amenities were working fine. Since it was quite affordable for 3 people and I knew what to expect, I was fairly satisfied with the experience.
Kaito
Menginap 2 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 15 Apr 2024
Dear guest, Thank you for choosing to stay with us and for leaving your review. We appreciate your feedback and hope to see you again in the future.Kind RegardsIbis Budget Heathrow Central
10/10 Sangat Bagus
Erin
Bepergian bersama keluarga
9 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not a lot of restaurants close by. Elevators are slow and small, so if you arrive with a large group you will be waiting.
Erin
Menginap 2 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho
Guest Service Agent pada tanggal 11 Apr 2024
Dear Erin,Thank you for taking the time to review your stay.It is rewarding to know that you had such an enjoyable stay and rest assured that we will be looking into this issue. We thank you for bringing it to our attention.We look forward to the pleasure of seeing you again. Best regards,Vanzia CoutinhoGuest Service Agent
10/10 Sangat Bagus
Mustafa
Bepergian bersama teman
8 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, great staff, excellent for a short stay. Ideal for getting to heathrow. There are a couple masjids close by for prayers.
Mustafa
Menginap 1 malam pada bulan April 2024
Tanggapan dari Winnie Noronha
Guest Service Manager pada tanggal 9 Apr 2024
Dear Mustafa,We really appreciate this positive review about your stay.We are thrilled to hear that you found our hotel clean and our staff excellent, contributing to a satisfactory short stay. It's wonderful to know the convenience of our location served you well for your travels to Heathrow. We also appreciate your note on the nearby masjids, which indeed cater to our guests' spiritual needs.Your compliments on the room amenities highlight our commitment to providing a comfortable and well-equipped environment for our valued guests. We take pride in maintaining the high standards that ibis budget London Heathrow Central is known for, and it's gratifying to see these efforts reflected in your review.We look forward to welcoming you back. Best Wishes,Winnie NoronhaGuest Service Manager
10/10 Sangat Bagus
SIEW LIAN
8 Apr 2024
Disukai: Kondisi & fasilitas properti
SIEW LIAN
Menginap 3 malam pada bulan April 2024
Tanggapan dari Winnie Noronha
Guest Service Manager pada tanggal 9 Apr 2024
Dear Lian,Thank you very much for this kind review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind Regards,Winnie NoronhaGuest Service Manager
8/10 Bagus
Madison
Bepergian bersama teman, Bepergian bersama keluarga
6 Apr 2024
Disukai: Kebersihan, staf & layanan
Our stay was good. We only stayed for one night because we had an early flight. Everything was alright at the hotel. The restaurant lacked options so that could be improved
Madison
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari B Vila Verde, Deputy Manager pada tanggal 7 Apr 2024
Dear Madison,Thank you for taking the time to share your experience.We are pleased to hear that your stay with us was satisfactory and that our services met your expectations for your brief visit before an early flight. We regret to hear that our restaurant offerings did not meet your culinary preferences. Please rest assured that we strive to cater to a variety of tastes and we will consider your input as we continually improve our dining options. We're glad that the cleanliness of your room contributed positively to your experience, and we appreciate your recognition of our team's efforts in service. We are continually working on enhancing our amenities and take note of your feedback for further improvements.We hope to welcome you back. Best wishes,B Vila Verde, Deputy Manager
6/10 Cukup Baik
Anna
6 Apr 2024
Tidak Disukai: Fasilitas
The carpet was stain. Place is outdated.
Anna
Menginap 3 malam pada bulan April 2024
Tanggapan dari B Vila Verde, Deputy Manager pada tanggal 7 Apr 2024
Dear Anna,Thank you for taking the time to review your stay.We regret to hear that certain aspects of your stay did not meet your expectations. Our team is dedicated to providing a clean and comfortable environment for all our guests, and we are concerned about the comment regarding the carpet. Please rest assured that we take the upkeep of our rooms seriously and continuously work to maintain our standards. While we understand that the hotel's current condition has impacted your view, we are constantly updating our facilities to enhance our guest experience. Our convenient location and 24-hour services are part of our commitment to offer a pleasant stay, especially for those traveling through Heathrow.Our staff strives to deliver the best service possible, and we are glad that you found our service to be satisfactory. We hope that you were able to benefit from our amenities such as free Wi-Fi, air-conditioned rooms, and on-site dining options during your visit.We look forward to the pleasure of seeing you again in the future. Best regards,B Vila Verde, Deputy Manager
10/10 Sangat Bagus
Calista
6 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Calista
Menginap 1 malam pada bulan April 2024
Tanggapan dari B Vila Verde, Deputy Manager pada tanggal 7 Apr 2024
Dear Calista,Thank you very much for this kind review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back in the future.Kind regards,B Vila Verde, Deputy Manager
10/10 Sangat Bagus
Nina
4 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Nina
Menginap 1 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho
Guest Service Agent pada tanggal 5 Apr 2024
Dear Nina,Thank you very much for this kind review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back in the future.Kind regards,Vanzia CoutinhoGuest Service Agent
10/10 Sangat Bagus
Hawa
3 Apr 2024
Hawa
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 25 Apr 2024
Dear Hawa,Thank you very much for this kind review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Vanzia CoutinhoGuest Service Agent
8/10 Bagus
Addy
2 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Addy
Menginap 1 malam pada bulan April 2024
Tanggapan dari Vanzia Coutinho
Guest Service Agent pada tanggal 5 Apr 2024
Dear Addy,Thank you very much for this kind review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Vanzia CoutinhoGuest Service Agent
8/10 Bagus
Sanjay
2 Apr 2024
Sanjay
Menginap 1 malam pada bulan April 2024
Tanggapan dari MM pada tanggal 23 Apr 2024
Dear guest,Thank you for taking the time to send us a great rating.We are very pleased you had a perfect stay.We look forward to the pleasure of seeing you again in the future.Kind regards,Ibis Budget Heathrow Central
10/10 Sangat Bagus
LUIS
2 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect
LUIS
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho
Guest Service Agent pada tanggal 5 Apr 2024
Dear Luis,We really appreciate this positive review about your stay.We are thrilled to hear that you found our rooms to be impeccably clean, and that the condition of our hotel met your expectations to the fullest. Our team is delighted that you experienced the top-notch service we strive to provide to all our guests. Your satisfaction is a wonderful affirmation of their hard work.We look forward to welcoming you back. Best wishes,Vanzia CoutinhoGuest Service Agent
10/10 Sangat Bagus
Cassandra
1 Apr 2024
Cassandra
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho
Guest Service Agent pada tanggal 5 Apr 2024
Dear Cassandra,Thank you very much for this kind review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Vanzia CoutinhoGuest Service Agent
10/10 Sangat Bagus
Rajani
Traveler bisnis
1 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My rooms were clean. The staff are incredibly helpful. I was booked into the hotel because my flight was cancelled, and I was booked for a return light 2-days later. The organization from the airlines was bad, but the staff helped me through it. They also helped me with my trip to London and patiently explained the various transportation options and printed me maps from google etc (since I had no UK-based phone with me). The wifi and breakfast at the hotel was also great.
Rajani
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho
Guest Service Agent pada tanggal 3 Apr 2024
Dear Rajani,Thank you very much for this kind review of your stay.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to welcoming you back in the future.Kind regards,Vanzia CoutinhoGuest Service Agent
2/10 Sangat Buruk
Haresh
Bepergian bersama teman
1 Apr 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
extremely basic facility. Too far from terminal 5 Heathrow airport. I wouldn't use again
Haresh
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Winnie Noronha
Guest Service Manager pada tanggal 3 Apr 2024
Dear Haresh,Thank you for taking the time to share your feedback.We regret to hear that our facilities did not meet your expectations and apologize for any inconvenience you may have experienced regarding the distance from Terminal 5. Our hotel strives to offer a convenient location for travelers and we're sad to learn that this aspect did not enhance your stay. We are always aiming for the highest standards of cleanliness and comfort, so your remarks about room cleanliness and hotel condition are taken seriously. We are committed to providing a pleasant environment for all our guests and we are disheartened that we fell short during your visit. Your comments about our service and room amenities have been noted. We continually work to offer the hospitality our guests expect and we hope that these aspects of your stay were satisfactory.We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Kind Regards,Winnie NoronhaGuest Service Manager
8/10 Bagus
Leona
Bepergian bersama keluarga
31 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I suggest adding a socket and side table
Leona
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho
Guest Service Agent pada tanggal 3 Apr 2024
Dear Leona,Thank you for taking the time to share your feedback.It is great to hear that you had such an enjoyable stay; however, we will be taking your comments regarding the power sockets into consideration for future improvements.We hope to welcome you back in the future. All the best.Vanzia CoutinhoGuest Service Agent
10/10 Sangat Bagus
Anmoldeep
Bepergian dalam rombongan
31 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Anmoldeep
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho
Guest Service Agent pada tanggal 3 Apr 2024
Cher hôte, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous serions ravis de vous compter de nouveau parmi nous,Vanzia CoutinhoGuest Service Agent
8/10 Bagus
Baye'te
29 Mar 2024
Disukai: Kebersihan, kondisi & fasilitas properti
It was about a mile walk from the train station, which wasn’t terrible. And close to the airport. There was also a shuttle to and from the airport which was nice. All in all a budget friendly stay without sacrificing much
Baye'te
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho
Guest Service Agent pada tanggal 30 Mar 2024
Dear Baye,Thank you very much for this kind review of your stay.We are glad that our location and shuttle service were so convenient for your needs. We are also delighted that our high standards met your expectations. Rest assured, we have taken your comment into consideration; feedback from our guests is always welcome as it helps us to identify how we might better match our guests' requirements.We look forward to welcoming you back in the future.Kind regards,Vanzia CoutinhoGuest Service Agent
10/10 Sangat Bagus
Sarbjit
Bepergian bersama teman
29 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff was very helpful. rooms were clean.
Sarbjit
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 30 Mar 2024
Dear Guest,Thank you for taking the time to review your visit.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Kind regards,Vanzia CoutinhoGuest Service Agent
8/10 Bagus
Christopher
Bepergian dalam rombongan
29 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Did exactly what we needed it to do,
Christopher
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari B Vila Verde, Deputy Manager pada tanggal 7 Apr 2024
Dear Christopher,We really appreciate this positive review about your stay.We are delighted to hear that you found the cleanliness of our rooms and the overall condition of ibis budget London Heathrow Central to be impeccable. It is our aim to provide a spotless environment for our guests.We note your satisfaction with our service and we are continuously striving to meet all of our guests' expectations. Your comment inspires us to keep improving.However, we regret that our room amenities did not meet your full expectations. Our hotel is designed to offer a budget-friendly, yet comfortable stay, with facilities such as free Wi-Fi, a flat-screen TV, and a tea/coffee maker in the rooms. We appreciate your understanding that as a budget hotel, we offer a selected range of amenities to maintain affordability.We look forward to welcoming you back. Best wishes,B Vila Verde, Deputy Manager
10/10 Sangat Bagus
Stephen
Bepergian bersama keluarga
28 Mar 2024
Great customer services by the young Reception guy. Very professional, helpful and welcoming.
Rooms Clean and presentable.
Thank you for the short stay!
Stephen
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho Guest Service Agent pada tanggal 30 Mar 2024
Dear Stephen,We really appreciate this positive review about your stay.We're delighted to hear that you found our team member at the reception to be professional, helpful, and welcoming. Our staff is dedicated to providing exceptional service, and it's rewarding to know this was reflected during your stay. Additionally, we are pleased that the cleanliness and presentation of our rooms met your expectations, ensuring a comfortable and enjoyable visit.We look forward to welcoming you back. Best wishes,Vanzia CoutinhoGuest Service Agent
8/10 Bagus
Wendy, Pomona
Bepergian bersama keluarga
27 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked the extra security of scanning cards to get into your wing. Breakfast was great! Room was spacious, super comfy bed! Perfect for a layover in London.
Wendy
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari MM pada tanggal 27 Mar 2024
Dear guest,Thank you for choosing to stay with us and for leaving your review.We appreciate your feedback and hope to see you again in the future.Kind RegardsIbis Budget Heathrow Central
10/10 Sangat Bagus
Mark
26 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good for the money
Mark
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Vanzia Coutinho pada tanggal 30 Mar 2024
Dear Mark,We really appreciate this positive review about your stay.We are delighted to read that your time with us was enjoyable and that you found our rates competitive.We look forward to welcoming you back. Best wishes,Vanzia Coutinho