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Ulasan untuk Montcalm Royal London House, London City

5 out of 5
Montcalm Royal London House, London City
22-25 Finsbury Square, London, England

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 571 dari 1000 ulasan" "
Penilaian 8 - Bagus. 228 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 98 dari 1000 ulasan" "
Penilaian 4 - Buruk. 61 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 42 dari 1000 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Michael Georg, New York

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

lee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Lahiru

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel overall. Fantastic bed and pillows, slept like I was dead. The room is spacious and comfy, good shower and amenities. Didn’t like the touchpad controls in the room which were horribly unresponsive. Drinks were quite pricey and we had some confusion at the breakfast where we were served a half meat half vegetarian dish, which wasn’t ideal. Overall very good.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Catherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My sister and I stayed for 3 days in April. The staff is utterly stellar, they enhanced our stay immensely and were very kind! They exemplified the standard of service that was unparalleled and we will be back. Special thanks and kudos to Daniel, wonderful ambassador for the hotel and an exemplary team member!
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Artak

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The shelves are absent. It is noisy in lower floors. Breakfast menu is repetitive and very limited
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Rebecca

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service and staff were truly outstanding. Good value for the pruc3, however this is not really a five star hotel. It was full of little annoyances due to poor interior design. Light switches in inconvenient places, separate buttons for each elevators, front doible doors that are just a tad too close to one another. Similarly, excellent breakfast for the price, but not five star. Spa and gym are clean and functional.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Sharon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location for access to the City of London area
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Jane

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Mathew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Alex S - House Manager pada tanggal 10 Apr 2024
Many thanks Mathew, for your review and score. See you soon for another flawless visit. Kind regards, Alex Stroie - House Manager

8/10 Bagus

Jamie

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Initial roll had issues with smell but staff were great in moving us and doing all that they did
Menginap 1 malam pada bulan April 2024
Tanggapan dari Alex S - House Manager pada tanggal 10 Apr 2024
Many thanks Jamie, for your review and feedback. We are pleased to read you did enjoy your stay with us. We do appreciate your feedback also, which we have duly noted. We do hope to see you again and experience us at our best. Kind regards, Alex Stroie – House Manager

8/10 Bagus

Sarah

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Petrina, Hayes

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely stay at The Montcalm. It’s not quite up to scratch as other five star hotels and the buffet breakfast was a little grim but overall a nice place for a night away
Menginap 1 malam pada bulan April 2024
Tanggapan dari Alex S - House Manager pada tanggal 10 Apr 2024
Many thanks Petrina, for your review and feedback. We are pleased to read you did enjoy your visit. We would like to hear more from you in particular on improvements to ensure you have an amazing experience on your next visit. Hope to see you again soon. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Annie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very spacious and clean bedroom and bathroom in this pleasant hotel, with excellent staff.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Alex S - House Manager pada tanggal 1 Apr 2024
Many thanks Annie, for your review and feedback. We are delighted to read you had a wonderful time. We hope to see you again soon. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Jakveer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely stay, staff are friendly and very attentive. Room service is great
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Alex S - House Manager pada tanggal 1 Apr 2024
Many thanks Jakvee, for your review and feedback. We are delighted to read you had a wonderful time. We hope to see you again soon. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Andrew

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

VICKY MARIA

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alex S - House Manager pada tanggal 24 Mar 2024
Many thanks Vicky, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Fatai

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Alex S - House Manager pada tanggal 24 Mar 2024
Many thanks Fatai, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Elise

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stay was nice I had a complimentary birthday package which was lovely and good service day and night. I cannot fault this place
Tanggapan dari Alex S - House Manager pada tanggal 24 Mar 2024
Many thanks Elise, for your review and feedback. We are delighted to read you had a wonderful time. We hope to see you again soon. Kind regards, Alex Stroie – House Manager

6/10 Cukup Baik

Oliver

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Staff excellent. Rooms pretty good but starting to look a bit shabby. Spa is not a spa - it’s a small pool and a confined waiting area for treatments. Not sure if it was that particular weekend, but it looked like the cast of TOWIE had all checked in!! Not a bad experience, but not a great one either. Wouldn’t return.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Alex S - House Manager pada tanggal 24 Mar 2024
Many thanks Oliver, for your review and feedback. We are sorry to read your comments and experience whilst staying with us. I was hoping to hear more from you on the concerning feedback and speak with you directly. I am truly sorry this was not addressed to your satisfaction, and I would be obliged to recover the experience once I could hear your detailed feedback. Kind regards, Alex Stroie – House Manager

8/10 Bagus

Helen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very professional and friendly
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Alex S - House Manager pada tanggal 24 Mar 2024
Many thanks Helen, for your review and feedback. We are delighted to read you had a wonderful time. We hope to see you again soon. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Sharon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely clean hotel with big rooms. The pool, sauna and steam were lovely too.
Tanggapan dari Alex S - House Manager pada tanggal 24 Mar 2024
Many thanks Sharon, for your review and feedback. We are delighted to read you had a wonderful time. We hope to see you again soon. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Kiren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I would highly recommend the Montcalm. The property was very nice, the restaurants and staff were excellent!
Menginap 8 malam pada bulan Februari 2024
Tanggapan dari Alex S - House Manager pada tanggal 24 Mar 2024
Many thanks Kiren, for your review and feedback. We are delighted to read you had a wonderful time. We hope to see you again soon. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Soreya

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Katherine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Alex S - House Manager pada tanggal 6 Mar 2024
Many thanks Katherine, for your review and score. See you soon for another flawless visit. Kind regards, Alex Stroie - House Manager

10/10 Sangat Bagus

Bruce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was quite attentive and helpful
Tanggapan dari Alex S - House Manager pada tanggal 6 Mar 2024
Many thanks Bruce, for your review and score. See you soon for another flawless visit. Kind regards, Alex Stroie - House Manager

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alex S - House Manager pada tanggal 6 Mar 2024
Many thanks Ryan, for your review and score. See you soon for another flawless visit. Kind regards, Alex Stroie - House Manager

8/10 Bagus

Spendilove

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alex S - House Manager pada tanggal 6 Mar 2024
Many thanks Spendilove, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Christian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent location
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alex S - House Manager pada tanggal 6 Mar 2024
Many thanks Christian, for your review and score. See you soon for another flawless visit. Kind regards, Alex Stroie - House Manager

10/10 Sangat Bagus

Emma

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alex S - House Manager pada tanggal 24 Mar 2024
Many thanks Emma, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Christopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent from arrival to departure, would definitely recommend this hotel
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alex S - House Manager pada tanggal 6 Mar 2024
Many thanks Christopher, for your review and score. See you soon for another flawless visit. Kind regards, Alex Stroie - House Manager

4/10 Buruk

Muna

Overrated
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 6 Mar 2024
Many thanks Muna, for taking the time to score us. We hope to see you again and experience us at our best. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Ludvig

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Ludvig, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

4/10 Buruk

Caroline

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Overpriced for quality
Highly overprice, bed too soft, not able to get dark due to embedded screens, bad noise isolation from street, got woken up by traffic at 6AM. Nice service but overall bad stay due to poor quality of building & equipment
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Caroline, for your review and feedback. We are sorry to read your comments and experience whilst staying with us. I was hoping to hear more from you on the concerning feedback and speak with you directly. I am truly sorry this was not addressed to your satisfaction, and I would be obliged to recover the experience once I could hear your detailed feedback. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Marc

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Marc, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

jacky

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Jacky, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
AMAZINF
Went here to celebrate birthday & got upgraded to a room with decor. 10/10! will definitely go back
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Dear Guest, thank you for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

6/10 Cukup Baik

Lorraine, Toronto

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
Was challenging to get time in the pool and unreasonable for hotel to require guests to wear ill fitting bathrobes throughout public areas (there was no access to change rooms) Not incredibly close to any subway station, no atm in hotel, amenities like conditioner not refilled upon cleaning, breakfast was terrible. Hostess in restaurant was aggressive and needlessly condescending while explaining how the meal credit works
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Lorraine, for your review and feedback. We are sorry to read your comments and experience whilst staying with us. I was hoping to hear more from you on the concerning feedback and speak with you directly. I am truly sorry this was not addressed to your satisfaction, and I would be obliged to recover the experience once I could hear your detailed feedback. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Lyndsey

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Lyndsey, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

8/10 Bagus

Youngseok

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Menginap 12 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Youngseok, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Good hotel, shame about the spa
It was a good hotel. Main gripe was with the spa. If you don't book it well in advance you can't use it. And even if you do, it's limited to 30 minutes. Pretty pointless.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Dear Guest, thank you for your review and feedback. We are pleased to read you did enjoy your stay with us. We do appreciate your feedback also, which we have duly noted. We do hope to see you again and experience us at our best. Kind regards, Alex Stroie – House Manager

6/10 Cukup Baik

Muna

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Muna, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Christin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Christin, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

6/10 Cukup Baik

Youngseok

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Youngseok, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

6/10 Cukup Baik

Alexander

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Alexander, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Gareth

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great service, great location and overall the hotel is fantastic.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Gareth, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Leighton Antone

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Leighton, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

8/10 Bagus

catherine

Our room was over the kitchen extraction unit so was quite noisy all night
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Catherine, for your review and feedback. We are pleased to read you did enjoy your stay with us. We do appreciate your feedback also, which we have duly noted. We do hope to see you again and experience us at our best. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

BYEONGCHAE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
전반적으로 만족합니다 공간도 생각보다 넓은 편이었고 잘 쉬다가 갑니다
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Byeongchae, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager

8/10 Bagus

SARAH

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Ok...
Great - service from reception was brilliant. Beautiful hotel. Underfloor heating and lovely fluffy dressing gowns a nice touch. Bed an pillows very comfortable. Not so great - tried to order a bottle of wine at the bar. It was £36 but they insisted on adding a service charge which made it £56!! I asked for an explanation as to how that was right but he just said that's the charge (bit bizarre). Ordered 2 glasses instead... The tech in the room is impressive to look at but clunky. The room service was difficult to use. Took 8 attempts to order breakfast. Breakfast arrived quick but no salt/pepper. Paid £5 tray charge but then had to pay an additional £6 service charge. So breakfast cost £30 and wasn't amazing (veg breakfast included 2 Linda McCartney sausages I expected something a bit better given the price). Either far too warm or too coldbl in the room and AC very noisy. Headboard was ripped in places.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Sarah, for your review and feedback. We are pleased to read you did enjoy your visit. We would like to hear more from you in particular on improvements to ensure you have an amazing experience on your next visit. Hope to see you again soon. Kind regards, Alex Stroie – House Manager

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Service was fantastic and the rooms were very spacious and very clean
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Alex S - House Manager pada tanggal 4 Feb 2024
Many thanks Antohny, for taking the time to score us. We hope to see you again. Kind regards, Alex Stroie – House Manager