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Ulasan untuk Novotel London Paddington

4 out of 5
Novotel London Paddington
3 Kingdom Street, Sheldon Square, Paddington, London, England

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 490 dari 1002 ulasan" "
Penilaian 8 - Bagus. 349 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 103 dari 1002 ulasan" "
Penilaian 4 - Buruk. 40 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 20 dari 1002 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Shinya

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
人も優しく、ご飯も美味しいさすごく良いところでした
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Marco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Ahmed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wir waren sehr zufrieden. Personal war auch sehr freundlich. Öffentliche Verkehrsmittel schnell erreichbar. Zum runterschalten bietet sich natürlich der Pool und die Sauna im Hotel an…sehr empfehlenswert.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Yann, Le Chesnay

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient and comfortable hotel, 2 mins away from Paddington
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Thi Thu Huyen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Very well done
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Devonray Orlando

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had an amazing experience with Novotel I would definitely come here again.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Giuseppe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ottimo hotel, facilmente raggiungibile dai mezzi pubblici, metro ed altro, consiglio mia esperienza ad altri.
Menginap 5 malam pada bulan Maret 2024

10/10 Sangat Bagus

Alastair

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location
Menginap 4 malam pada bulan Maret 2024

8/10 Bagus

Markus

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Das Personal ist sehr freundlich und absolut hilfsbereit. Unschlagbar ist die Lage des Hotels für für Kurztrips mit dem Flieger über London Heathrow und dann mit dem Heathrow Express nach Paddington Station, insbesondere bei frühen Rückflügen. Außerdem ist das Restaurant und die Bar im Hotel, genauso wie das Frühstück zu empfehlen. Die Sauberkeit beim Gästewechsel hätte etwas besser sein können. Wir würden auf jeden Fall wieder hier buchen.
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Marc

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024

10/10 Sangat Bagus

Vanessa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location near Paddington station (6-8 minute walk depending on which way you go) for train / tube links to airport and the city. Very friendly and helpful staff, seamless check in which i was thankful for due to our 8pm arrival!. Room size perfect for myself and daughter ( twin beds). Turned off the air-con completely as otherwise far to warm for us. Comfy beds! Window could only be opened slightly but it worked ok for us, noise from the railway minimal even with window open. I think we were too tired to care after our busy days in London. Didnt understand why the toilet (which was separate) didnt have a sink for washing hands. Either a sink is needed or the toilet should be incorporated into the bathroom. Bath and seperate shower which was good and a rarity in many other hotels. Breakfast - great selection. Especially enjoyed the "English breakfast" and my daughter the pancakes. We reserved the pool but ended up cancelling it due to other plans so cant comment on that. On the whole, i would recommend this hotel and would return again too! Thanks for everything! 👍
Menginap 2 malam pada bulan Maret 2024

4/10 Buruk

Cheryl

Bepergian bersama keluarga
The room was good size with big beds but the room was freezing cold. Couldn’t adjust thermostat. Put out cold air no heat.
Menginap 4 malam pada bulan Maret 2024

8/10 Bagus

Mirjana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2024

8/10 Bagus

Nora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Damien

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel in Great location. Breakfast is fantastic. Staff very helpful and friendly.cannot fault this hotel
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Camilla

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bellissimo design,sopratutto hall e sala ristorante. Personale gentilissimo!
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Julio

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel location is near the public transportation station, making it easy to get around.
Menginap 3 malam pada bulan Maret 2024

4/10 Buruk

Ali

Bepergian bersama teman
Disukai: Staf & layanan
Strange seperate toilet set up No milk on second morning of stay
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
excellent staff, beautiful area, great facility
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Aboubacar

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Très bon hôtel avec nombreuses commodités Près du centre et des points touristiques Personnel très professionnel et accueil irréprochable
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Tadashi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A clean room and convnient access to the airport or center of London.
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Esther Escudero, Madrid

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Habitación cómoda y espaciosa, bien desayuno, entorno muy tranquilo y silencioso. Muy bien comunicado.
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Rasmus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice Place Couldn’t turn off Air condition
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Stephen

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Vincent

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr gute Unterkunft für eine Städtereise. Zimmer sauber, Frühstück gut, sehr freundliches Personal, Lage sehr gut erreichbar von allen zentralen Punkten in der City und Heathrow, trotz Gleisnähe keine Lärmbelästigung. Vielen Dank, gerne wieder!
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Frank

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Um beim Check-In zu beginnen: Francesco war außerordentlich hilfsbereict und freundlich. Insgesamt waren wir vom Personal sehr angetan. Auch die Ausstattung des Hotels war optisch sehr ansprechend. Einzig die Zimmer und Flure bräuchten wieder etwas Aufmerksamkeit. Bei einem stark frequentierten Hotel in perfekter Lage in London ist das auch nicht verwunderlich.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 3 Feb 2024
Dear Frank,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to read you had a great experience with us and that you were impressed with the overall accommodation and service.We appreciate your comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Marie Josee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent breakfast
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 3 Feb 2024
Dear Marie,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Skønt
Fantastisk sted. Høfligt og hjælpsomt personale med masser af overskud. God mad. Pæne bad- og toiletforhold. Mit eneste ønske (men det gælder alle hoteller): Drop gulvtæpper på værelser - det er så uhygiejnisk.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 3 Feb 2024
Dear valued guest,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to read you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your lovely comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

8/10 Bagus

Luca Ernesto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very good!
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 3 Feb 2024
Dear Luca,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a good time with us and that you were impressed with the overall accommodation and service.We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Patric

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Patric,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

8/10 Bagus

JIALIANG

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Jialiang,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Henry

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was very clean. Check in was super easy. The bar was great too. We loved the proximity to Paddington Station.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Henry,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to read you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

6/10 Cukup Baik

zhaoming

Disukai: Staf & layanan
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Zhaoming,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

8/10 Bagus

Florent Guillaume

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Maybe the room services are not the best of the world (some days they just don't come and tidy up the room), but the stay is very enjoyable
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Florent,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had an enjoyable time with us and that you were impressed with the service. We appreciate your comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Alastair

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family friendly modern hotel with nice little pool
Helpful staff - made our children feel welcome. Modern hotel. Quiet location. Great buffet breakfast. Lovely pool and sauna, small and needs booking but great condition.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Alastair,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you and your family had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

8/10 Bagus

Britta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to paddington Station
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Britta,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

6/10 Cukup Baik

Chi

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
since it is my first trip to UK, I will compare this hotel to the ones in America which I had more experience with. Pros: close to Paddington Station. 15 min to Heathrow airport via Heathrow express. Easy commute to all major attractions. There are grocery stores, bakeries, and restaurants within walking distance. Nice and well-lit (Christmas decorations) Neighborhood. Staff was helpful. Nice breakfast in the hotel. Cons: The room is at most a 3-star, if not a 2.5-star hotel room by US standard. Small. Sheets, pillows, towels, shower products are very basic. There are hairs on the floor and on the sheets. Sheets had a unique smell which I did not know what it was. Overall, my family had a good stay.
Menginap 9 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Chi,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to read you and your family had a good time with us and that you were impressed with the overall accommodation.We appreciate your constructive comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Ali, Princeton

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Ali,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Darrin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed our time at Novotel. The staff is AMAZING and super helpful. Highly recommend.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Darrin,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to read you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Ross

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great family hotel
Great hotel, amazing pool, steam room and sauna. Breakfast was great
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Ross,Thank you for staying with us at Novotel London Paddington and for taking the time to share your review. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Christiane Irina

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Immer wieder gerne!!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Irina,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Philippe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Philippe,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

6/10 Cukup Baik

Bronson

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Bronson,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Pranav

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Pranav,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

CHEOK KHENG

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Cheok Kheng,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

6/10 Cukup Baik

Maya

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
I have been staying here for a number of years now, rooms are due a refurb. Having a separate toilet with no basin is not practical. Pillows were uncomfortable and incredibly poor quality.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Maya,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. We appreciate your constructive comments and ratings, this will be shared with the entire team for future service improvements. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

6/10 Cukup Baik

Catherine

Bepergian bersama keluarga
Disukai: Kebersihan
Convenient but average
Location of this hotel is the best thing about it. It also has a small pool and gym which are nice to have but not excellent. Superior rooms were dated, cramped with lumpy pillows and duvets. There has been an effort to create a nice bar/restaurant space downstairs but there was no atmosphere even the week before Christmas, and the staff were mostly unwelcoming.. Front desk staff were inconsistent - some great/friendly, some rude.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Catherine,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback and i am sorry to read we didn't meet your expectations. We appreciate your constructive comments and ratings, this will be shared with the entire team. We hope to have another chance to welcome you to our hotel in the future.With regards,Front Office team Novotel London Paddington

6/10 Cukup Baik

Emma

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Emma,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

8/10 Bagus

rachel

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Great location if you're traveling via Paddington. Excellent staff and very helpful. Rooms were a bit worn around the edges, to be expected after several years of operation.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Rachel,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your comments and ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington

10/10 Sangat Bagus

Marc

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Alexa pada tanggal 20 Jan 2024
Dear Marc,Thank you for staying with us at Novotel London Paddington and for taking the time to share your feedback. It is nice to find you had a great time with us and that you were impressed with the overall accommodation and service.We appreciate your ratings, this will be shared with the entire team. We look forward to your next visit.With regards,Front Office team Novotel London Paddington