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Ulasan untuk The Waldorf Hilton, London

4 out of 5
The Waldorf Hilton, London
Aldwych, London, England

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 532 dari 1004 ulasan" "
Penilaian 8 - Bagus. 274 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 107 dari 1004 ulasan" "
Penilaian 4 - Buruk. 54 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 37 dari 1004 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Graham

Bepergian bersama teman
Perfectly positioned for theatre land - Tina and ABBA next door! This hotel is not cheap and breakfast is extra. At the breakfast table everything comes at once. A pot of tea is brought to the table first and it’s only warm by the time you are ready for it. In our room, the towel rail was not working, the dest lamp wasn’t working, the robe hook on the back of the bathroom door was missing and the sink plug in the bathroom basin wouldn’t lift.
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Gary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely building, clean, relaxed atmosphere, staff friendly and helpful. In rooms would benefit from walk showers for safer,easier use. Also problem that water also goes on to floor under screen when using over bath shower in both rooms booked
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Yamil, Missouri City

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
best hotel and staff in Alwych
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Justin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was exceedingly helpful and made the check-in process an easy maneuver.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Justin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The room we were given couldn’t quite get temperature control down, and it felt as though it was built as an afterthought. The staff was very welcoming and polite. A very clean facility.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Yamil, Missouri City

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love the location, very central to many venues
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

William Tod

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is historic and elegant. The full English breakfast in the ballroom is delicious. The renovated rooms are compact, but very nice.
Menginap 5 malam pada bulan Maret 2024

10/10 Sangat Bagus

Bennett

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super friendly staff, comfortable room, fun location
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Hasmita

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lots around the hotel especially shows, shops and restaurants. Lovely clean rooms and the breakfast is amazing.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Joowon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great services, loved the location.
Menginap 3 malam pada bulan Maret 2024

8/10 Bagus

Dennis

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan
Menginap 5 malam pada bulan Februari 2024

10/10 Sangat Bagus

Nick, Birmingham

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
a lovely grand hotel close to the river and covent garden, great customer service
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Steven

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Trina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A wonderful experience. Staff could not have been more helpful
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Lynda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous hotel, brilliantly situated.
Amazing service, everyone so helpful, rooms comfortable with excellent bathrooms.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

MIGUEL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
recomendable
excelente todo
Menginap 8 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Laura

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Peter, Indian Trail

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Januari 2024

4/10 Buruk

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Não fazem questão dos hóspedes! Desconsideram seus pedidos! TRANCAM O FRIGOBAR SEM AVISO E MOTIVO
Menginap 12 malam pada bulan Januari 2024

8/10 Bagus

David James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good locality
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

David

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Charlotte Squire

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Adrian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Theatreland Stay
Very nice stay.Staff great.Pool out of commission due to company running it leaving without notice. Alternatives provided but a bit of palava getting passes to access. Staff worked hard to achieve this.
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Urica, Manor Park

Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

JOSE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Yves

Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

Alex

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Deborah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ama

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Oktober 2023

6/10 Cukup Baik

Heidi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Staff were very friendly and always on hand to help. Breakfast was spot on. Although two lattes ordered independently were at best tepid. The room wasn't worth the price. When I first turned on the TV, it didn't work, after looking around I found all the leads pushed down the back of the cabinet. The power cable was live. We switched off the AC/Heater after an hour as it made a constant loud whining noise. The towel rail was not connected to the heater system, but the sign above it said it was hot. The bed, which I believe was a King size, had a duvet on it that did not touch both sides of the bed simultaneously. After the second night there seemed to be a very very light coating of dust in the room, that had appeared overnight. I think the room had been recently refurbed and maybe needed re checking. Prior to our stay, we had sent an email telling you it was our wedding anniversary and we would appreciate a nice view - my wife thought this was a silly thing to request as if we're in London, what else could the view be, well that request was ignored and my email not acknowledged as we had a view of the hotel lobby roof.
Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

Barry

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Rooms not as booked then asked to pay more. Toilet in room filthy dirty. Long queues to check in. Then rooms not ready.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Suparna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely location
Lovely hotel in perfect location just by the theatres. Clean and safe.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Mark

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great classic hotel in excellent location
Great location, very comfortable classic hotel. Great cocktail bar.
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Nicole, Chester

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel and location!
Menginap 7 malam pada bulan Oktober 2023

8/10 Bagus

Beryl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous breakfast. Comfy bed but icy room when we arrived and thin Duvet. However, I will stay again.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

paula

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Housekeeping did some strange things didn’t replenish water every day and removed a bathrobe that had been used left hanging on the bathroom door. No replacement We got a call from housekeeping every afternoon I was sleeping she just burst in v strange snd yes I should have left a do not disturb Gluten free breakfast very poor only cold options but we hoped bacon beans snd eggs were ok no GF sausage or potato Really comfy bed and apart from the above we enjoyed our stay
Menginap 3 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
No pool, dated and horrible rooms
The pool was out of order which wasn't communicated before arrival and no real reason given. I was offered free wifi as an apology. I mean £400 per night doesn't even get you wifi. Terrible dated rooms, over priced and will never stay there again.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Saeed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very helpful and professional. The area was very close to many good restaurants. One night there was a party downstairs that was very noisy until midnight with loud music but other than that very quiet and very clean. Overall a very good property.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Mackenzie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was such a beautiful and cozy hotel to stay at. We had the best trip. The beds were comfy, the bathroom was large and everything was very clean. I like to have ice with my water so the hotel would kindly deliver an ice bucket when I called the front desk, since there are no ice machines for guests to access. We were excited to use the pool but sadly it was much smaller and dingier than the pictures portray. The pool looked dirty and the room was dimly lit and very dated. Other than the pool area everything in this hotel was wonderful and we absolutely loved our stay. We will be back someday for sure!
Menginap 9 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Dawn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous
Fabulous as always
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Bote Van der

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wij hadden een hele mooie aanbieding. Een mooie ruime kamer in een mooi hotel op een fantastische plek. Zeer centraal van alles en bushaltes voor de deur.
Menginap 6 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay
As we had a Theatre performance booked, the hotel was located perfectly and close to most West End performances. We had a great stay, and would highly recommend the Monkey bar- impeccable service. Herman was incredible, his energy, knowledge and enthusiasm was outstanding- a true credit to the hotel. We were also served breakfast by a lady I believe called Katie? She was excellent too. Overall very pleased with our stay. Cleanliness was exceptional too- we stayed in room 211 and it was spotless.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Rajiv

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Room not ready and staff attitude
Special once in a lifetime trip with young grandchildren. Meticulously planned timings and booked the Be Our Guest afternoon tea so we eat and then get ready at the hotel in a relaxed setting for our visit to the theatre commencing at 17:30. Our suite was not ready until 15:50 that meant we were rushed and stressed in order to get ready in time for the theatre. Staff appeared unconcerned and detached when we asked when room would be ready. “In about 20 minutes” we were advised at around 15:05. We were advised to use the executive lounge that we had fortunately paid for access to. 20 minutes would have been a disappointment but a further 30 minutes for young children to have to wait in anticipation impacted on our preparations and well-being and tainted our impression of the holiday and the Waldorf. It’s a shame because we have had previously enjoyed stays with you and are now a little put off about returning☹️. There was no remote for TV in bathroom and no soap in the dispenser in the lavatory adjoining the lounge in the king suite we stayed in.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Abraham

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Michael

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023