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Ulasan untuk Westpoint Hotel

3 out of 5
Westpoint Hotel
168 - 172 Sussex Gardens, London, England

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 111 dari 1000 ulasan" "
Penilaian 8 - Bagus. 403 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 293 dari 1000 ulasan" "
Penilaian 4 - Buruk. 128 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 65 dari 1000 ulasan" "

7,0/10

Kebersihan

7,4/10

Staf & layanan

6,2/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ritva

Menginap 4 malam pada bulan Maret 2022
Tanggapan dari luca pada tanggal 6 Mei 2022
Dear Ritva thank you for your positive review. we are glad you had a nice stay with us. we hope to host you again in the near future Kind regards Luca

8/10 Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to train, and in an interesting neighborhood.
Menginap 15 malam pada bulan Juni 2019
Tanggapan dari Kasia pada tanggal 28 Okt 2021
Dear Mark, thank you for taking your time to review us after your recent stay. We are glad you enjoyed our location which has easy access to central London attractions. We look forward to welcoming you back soon. Kind regards, Kasia -Reception Department

10/10 Sangat Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant corner of Paddington
Excellent location in a quiet enclave close to Paddington underground ( although we walked past it twice as it’s not that well signposted ! ). Friendly staff, clean and tidy rooms made this a very pleasurable stay. I would definitely come again.
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Sandra pada tanggal 3 Sep 2021
Dear guest, Thank you for your review. It help us a lot. Kind regards, Sandra, front desk receptionist.

10/10 Sangat Bagus

Claudia Lupita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Sandra pada tanggal 17 Sep 2021
Dear guest, Thank you for your review. It helps us a lot. Kind regards

10/10 Sangat Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place great price
Booked last minute because missed last train..upgraded me to double..wild stat again
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari martina pada tanggal 28 Agu 2020
Dear Guest, Thanks for giving us such a nice review. Hope to see you again at our hotel.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Catastrophe
Couldn't travel due to Covid-19
Menginap 1 malam pada bulan Mei 2020

8/10 Bagus

Ritva

Bepergian dalam rombongan
Disukai: Staf & layanan
Menginap 3 malam pada bulan Maret 2020

6/10 Cukup Baik

Rachel

Tidak Disukai: Kenyamanan kamar
Noisy Rooms
Reception staff were not friendly but very blunt, the room was extremely noisy and we could hear the conversation in the room next door and in the corridor. The house keeping staff were talking loudly with each other and banging around when cleaning other rooms first thing in the morning
Menginap 2 malam pada bulan Maret 2020

10/10 Sangat Bagus

Jean-Claude

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bien
L’hôtel est très propre,le personnel et très serviable. L’hôtel est vraiment très bien situé. Je conseille vivement.
Menginap 5 malam pada bulan Februari 2020
Tanggapan dari Westpoint Hotel pada tanggal 7 Mar 2020
Cher invité, Merci d'avoir pris le temps de nous laisser un retour si positif sur votre dernier séjour chez nous. Il est toujours encourageant de recevoir des commentaires aussi sympathiques que les vôtres. Nous sommes heureux que votre séjour ait été satisfaisant et nous espérons vous accueillir bientôt. Cordialement,

10/10 Sangat Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Westpoint Hotel pada tanggal 7 Mar 2020
Dear Guest, Thank you for taking your time to leave us such a positive feedback regarding your last stay with us. It is always encouraging to receive such a nice feedback as yours. We are glad your stay was satisfactory and we do hope to welcome you back soon. Kind Regards,

8/10 Bagus

Mina

Menginap 4 malam pada bulan Februari 2020

8/10 Bagus

L.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buen lugar y ubicación. Un poco antiguo. Personal amable.
Menginap 8 malam pada bulan Februari 2020
Tanggapan dari Westpoint Hotel pada tanggal 7 Mar 2020
Querido invitado, Gracias por tomarse su tiempo para dejarnos un comentario tan positivo con respecto a su última estadía con nosotros. Siempre es alentador recibir un comentario tan bueno como el tuyo. Nos complace que su estadía haya sido satisfactoria y esperamos darle la bienvenida pronto. Saludos cordiales,

6/10 Cukup Baik

Mirena

Bepergian bersama teman
Disukai: Staf & layanan
Wir waren in einem kleinen vieleckigen Zimmer im EG direkt hinter der Rezeption untergebracht. Das Gefühl war, als ob man die Besenkammer ins Hotelzimmer umgebaut hätte. Das Fenster blickte zu einem sehr kleinen Innenhof. ( 1m x 1m ) Der Schrank war sehr alt, der Sessel auch, dafür aber war das Bad neu und schön. Die Tür war nicht stabil. Das Frühstückbuffet war sehr arm und der Kaffee schmeckte nicht. Die Lage des Hotels ist aber perfekt, 4 Minuten entfernt von der U-Bahn. Für einen kurzen Aufenthalt ist das Zimmer in Ordnung.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Westpoint Hotel pada tanggal 7 Mar 2020
Liebe Milena Vielen Dank, dass Sie sich die Zeit genommen haben, das Westpoint Hotel nach Ihrem letzten Aufenthalt zu bewerten. Wir freuen uns zu wissen, dass Sie unsere beneidenswerte Lage voll ausgenutzt haben. Trotzdem waren wir sehr enttäuscht zu lesen, dass Ihr Aufenthalt bei uns nicht zufriedenstellend war. Bitte beachten Sie, dass wir alle Gäste dazu ermutigen, Probleme oder Unannehmlichkeiten an der Rezeption zu melden, die 24 Stunden am Tag, 7 Tage die Woche geöffnet ist. Sie können Benachrichtigungen zur Berichtigung erhalten, und wir freuen uns immer, den Gästen größere alternative Zimmer anzubieten, wenn diese verfügbar sind erlaubt. Wir hoffen, dass wir uns auf Ihrer zukünftigen Reise nach London einlösen können. Mit freundlichen Grüßen

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel tres bien situé. ..à 30 minutes a pieds de Buckingham . Salle de bain un peu petite mais propre Chambre étroite mais suffisant pour dormir.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Westpoint hotel pada tanggal 7 Mar 2020
Cher invité, Merci d'avoir pris le temps de nous laisser un retour si positif sur votre dernier séjour chez nous. Il est toujours encourageant de recevoir des commentaires aussi sympathiques que les vôtres. Nous sommes heureux que votre séjour ait été satisfaisant et nous espérons vous accueillir bientôt. Cordialement,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Westpoint Hotel pada tanggal 7 Mar 2020
Dear Guest, Thank you for taking your time to leave us such a positive feedback regarding your last stay with us. It is always encouraging to receive such a nice feedback as yours. We are glad your stay was satisfactory and we do hope to welcome you back soon Kind Regards,

10/10 Sangat Bagus

Ruth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Westpoint Hotel pada tanggal 7 Mar 2020
Dear Guest, Thank you for taking your time to leave us such a positive feedback regarding your last stay with us. It is always encouraging to receive such a nice feedback as yours. We are glad your stay was satisfactory and we do hope to welcome you back soon Kind Regards,

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
The Wi-fi was not particularly strong. My room was in the basement and was cold. Some of the plug sockets were damaged in my room.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari reception front desk pada tanggal 8 Feb 2020
Thank you for sharing your experience with us. We are sorry to learn that you found your stay to be less than satisfactory. please next time feel free to report any problem at the front desk, we will be happy to sort it out for you. Kind Regards Westpoint Hotel

4/10 Buruk

Manora, Paris

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
Belle facade, chambre, service et petit petit-déjeuner décevant ! Très mauvaise literie et insonorisation. La localisation de l'hôtel est cependant pratique proche de la station Paddington.
Menginap 5 malam pada bulan Januari 2020
Tanggapan dari reception front desk pada tanggal 8 Feb 2020
Thank you for sharing your experience with us. We are sorry to learn that you found your stay to be less than satisfactory. please next time feel free to report any problem at the front desk, we will be happy to sort it out for you. Kind Regards Westpoint Hotel

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hyvä palvelu ja avulias henkilökunta. Sijainti aivan lyömätön. Aamupala mannermainen.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari reception front desk pada tanggal 8 Feb 2020
Dear Guest, Thank you for taking your time to leave us your feedback regarding your recent stay with us. We are glad to know your stay was satisfactory. All the feedback are really important to us as it helps us to identify the area which need improvements. We do hope to welcome you back in the near future. Kind Regards,

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Januari 2020
Tanggapan dari reception front desk pada tanggal 8 Feb 2020
Thank you for sharing your experience with us. We are sorry to learn that you found your stay to be less than satisfactory. please next time feel free to report any problem at the front desk, we will be happy to sort it out for you. Kind Regards Westpoint Hotel

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Facilitys to the room. We been on the first floor without acsensor. We've got a big luggage and we lif it with hands.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Reception front desk pada tanggal 8 Feb 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Westpoint Hotel on your next trip to London.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stanza e bagno molto piccoli. Buona posizione comoda a metropolitana
Menginap 5 malam pada bulan Januari 2020
Tanggapan dari Reception front desk pada tanggal 8 Feb 2020
Thank you for sharing your experience with us. We are sorry to learn that you found your stay to be less than satisfactory. please next time feel free to report any problem at the front desk, we will be happy to sort it out for you. Kind Regards Westpoint Hotel

2/10 Sangat Buruk

Brian Lind

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rædsomt sted, værelset var så lille, at der ikke engang var et bord og en stol, badeværelse skulle man bakke ind på. Fjedre sprang op af sengene, gulvtæppe så slidt at man kunne se betongulvet, sur og uengageret personale, morgenmad lukker 9.30. Billeder SLET ikke som virkelighed. Vi flyttede ud efter 1 nat, skulle være der 4, men det klammeste sted
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Reception front desk pada tanggal 8 Feb 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. We were very sad to read that you found your stay with us to be less than satisfactory. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Westpoint Hotel for any future visits to London. kind Regards, Westpoint Hotel

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan
Location de l'établissement vraiment top, proche de la station PADDINGTON qui relie plusieurs lignes de métros. Personnel : mi figue - mi raisin , certains bien sympa d'autres aussi agréables qu'une porte de prison. Le petit déjeuner : A EVITER ! roissants en mousse hyper sec, pain à grillé, confiture, fromage et jambon. Rien de bon, rien de variés, autant aller au pub du coin et manger un vrai bon petit dej. Chambre petite mais efficace, cependant la literie est à revoir. Les ressorts sont omiprésents et ce n'est pas confortable du tout. Le wifi ne fonctionnait pas dans notre chamre (au bout du couloir) Dans l'ensemble ok pour 3 nuits, mais je ne recommencerai pas.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Reception front desk pada tanggal 8 Feb 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. We were very sad to read that you found your stay with us to be less than satisfactory. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Westpoint Hotel for any future visits to London. kind Regards, Westpoint Hotel

8/10 Bagus

Nicole, Hamburg

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Check Inn war unkompliziert, Zimmer und Badezimmer recht klein, langt aber vollkommen für eine Städtereisen. Zentrale Lage am Paddington Bahnhof mit prima Tube und Busverbindungen. In 15 min am Flughafen mit der Bahn. Frühstück war ok. Personal war freundlich und hilfsbereit. Wir würden wieder hier einchecken, preis Leistung war gut.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari reception front desk pada tanggal 28 Des 2019
Dear Guest, Thank you for taking your time to leave us your feedback regarding your recent stay with us. We are glad to know your stay was satisfactory. All the feedback are really important to us as it helps us to identify the area which need improvements. We do hope to welcome you back in the near future. Kind Regards,

10/10 Sangat Bagus

Mitch

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel close to Hyde park
Lovely hotel in a great location
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari reception front desk pada tanggal 4 Jan 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Westpoint Hotel on your next trip to London.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El wifi muy malo, solo se podia usar en la recepción y la intensidad era muy baja
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari reception front desk pada tanggal 28 Des 2019
Thank you for taking the time to review the Westpoint Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Westpoint Hotel on your next trip to London.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would never recommend.
Customer Service was awful! Lifts were broken and staff was rude. Shower was small and double bed was a small double. Room was cold.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari reception front desk pada tanggal 28 Des 2019
Thank you for taking the time to review the Westpoint Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Westpoint Hotel on your next trip to London.

8/10 Bagus

Rita, Dessau-Roßlau Sachsen Anhalt/ Zürich Switzerland

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
4 Nächte 2 Doppelzimmer Die Lage des Hotels ist sehr gut, Bahnhof und Underground 100m. Big Bus Tour direkt gegenüber vom Hotel. Die Zimmer klein, aber zum Übernachten ok. Sauberkeit prima, Personal freundlich. Zu empfehlen Mimos Café ( guter Kaffee gutes Essen Preis- Leistung stimmt.) Das einzige was zu bemängeln ist, wir hatten 2 Nächte früh zwischen 4 und 5 Uhr Feuerfehlalarm! Da war die Nacht vorbei. Ansonsten würden wir das Hotel wieder buchen, weil der Preis stimmt
Menginap 4 malam pada bulan Oktober 2019

6/10 Cukup Baik

Glenn Erik

Disukai: Staf & layanan
Menginap 3 malam pada bulan Desember 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
De ontvangst was prima. Kamer was heel klein en heel gehorig. Ontbijt was heel teleurstellend! Brood was droog en taai, eieren waren er niet, zelfs geen gekookte eieren.
Menginap 2 malam pada bulan November 2019
Tanggapan dari Reception front desk pada tanggal 4 Jan 2020
Thank you for sharing your experience with us. We are sorry to learn that you found your stay to be less than satisfactory. please next time feel free to report any problem at the front desk, we will be happy to sort it out for you. Kind Regards Westpoint Hotel

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Small cramped and dated bedrooms, shower is horrible
Menginap 1 malam pada bulan November 2019
Tanggapan dari Reception front desk pada tanggal 4 Jan 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. Please be assured that your feedback has been relayed to the appropriate departments and corrective actions have been taken where necessary . Your opinion is very important to us as we are constantly striving to improve our customer care. We would like to apologize with you if our hotel didn't match your expectations. We hope we can redeem our self so please consider again the Westpoint Hotel on your next trip to London . Kind Regards Westpoint Hotel

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean modern room, great location for a cheap price. Only issue we had was the tv which did not work.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Reception front desk pada tanggal 4 Jan 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. Your opinion is very important to us as we are constantly striving to improve our customer care. We hope we can welcome you back to the Westpoint Hotel on your next trip to London Kind Regards Westpoint Hotel

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Struttura molto bella, camera molto grande e pulita. Bagno piccolino, ma funzionale. Personale gentile. Costosa la colazione ( 9 sterline), ma fuori all' hotel ci sono bar dove poterla fare. Consigliato
Menginap 1 malam pada bulan November 2019
Tanggapan dari Reception front desk pada tanggal 4 Jan 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. Your opinion is very important to us as we are constantly striving to improve our customer care. We hope we can welcome you back to the Westpoint Hotel on your next trip to London Kind Regards Westpoint Hotel

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pulizia deludente camera piccola bagno pessimo le donne delle pulizie non sanno pulire a dovere
Menginap 4 malam pada bulan November 2019
Tanggapan dari Reception front desk pada tanggal 4 Jan 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. We were very sad to read that you found your stay with us to be less than satisfactory. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Westpoint Hotel for any future visits to London. kind Regards, Westpoint Hotel

10/10 Sangat Bagus

MARIA HELENA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel Muito Bom
Hotel excelente, ótima localização, bom café da manhã. Atendentes que falam português na recepção, nos ajudaram muito. Único inconveniente foi o elevador que no penúltimo e último dia de nossa estadia, não funcionou.
Menginap 4 malam pada bulan November 2019
Tanggapan dari Reception feont desk pada tanggal 4 Jan 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Westpoint Hotel on your next trip to London.

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Reception area was nice and clean.Staff was prompt and check in done quickly
Menginap 1 malam pada bulan November 2019
Tanggapan dari reception front desk pada tanggal 4 Jan 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Westpoint Hotel on your next trip to London.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Menginap 3 malam pada bulan November 2019
Tanggapan dari reception front desk pada tanggal 4 Jan 2020
Thank you for taking the time to review the Westpoint Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Westpoint Hotel on your next trip to London.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019
Tanggapan dari management front desk pada tanggal 24 Nov 2019
Dear Guest, Thank you for taking the time to complete the survey about your stay at Westpoint Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2019
Tanggapan dari management front desk pada tanggal 24 Nov 2019
Thank you for taking the time to review the Westpoint Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Westpoint Hotel on your next trip to London. Kind Regards Westpoint Hotel

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan November 2019
Tanggapan dari management front desk pada tanggal 24 Nov 2019
Dear Guest, Thank you for taking the time to complete the survey about your stay at Westpoint Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Die Unterkunft war klein, aber sauber. Gestört hat nur die allgemein Lautstärke durch dünne Wände und ein Handtuch für die Hände wäre noch gut gewesen.
Menginap 2 malam pada bulan November 2019
Tanggapan dari management front desk pada tanggal 24 Nov 2019
Dear Guest, thank you taking the time to review to the Wetpoint hotel after you last stayed with us. We are glad to read that you enjoyed the room you were in. However, we are sorry to know that in your room wasn't daylight, we will take in consideration your review to improve this aspect for our hotel.We do hope to redeem ourselves on your future trip to London. Kind Regards Wespoint Hotel.

6/10 Cukup Baik

Hedda

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2019
Tanggapan dari Management front desk pada tanggal 24 Nov 2019
Dear Guest, Thank you for reviewing us after your last visit to Westpoint Hotel. We are glad your stay was satisfactory overall and we ho hope to welcome you back in the near future. Kind Regards,

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Posizione Hotel ottima collegata a pochi 100 di metri da Paddington Colazione molto ripetitiva discreta
Menginap 4 malam pada bulan November 2019
Tanggapan dari management front desk pada tanggal 24 Nov 2019
Dear Guest, Thank you for taking the time to review the Westpoint Hotel after your recent stay.We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We do hope you will consider Wespoint hotel on your future trip to London. Kind Regards

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Although dated, the rooms are clean and tidy. Will be better if there was a safe and better heating.
Menginap 3 malam pada bulan November 2019
Tanggapan dari management front desk pada tanggal 24 Nov 2019
Thank you for taking the time to review the Westpoint Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Westpoint Hotel on your next trip to London.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari westpoint hotel pada tanggal 12 Nov 2019
Thank you for taking the time to review the Westpoint Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Westpoint Hotel on your next trip to London.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Idéalement situé, cet hôtel nous a beaucoup plu et nous y retournerons lors de nos prochaines vacances à Londres. Le rapport qualité - prix est juste excellent ! Chambre spacieuse et propre, petit déjeuner très bon, personnel accueillant. Après avoir lu certains avis nous étions un peu inquiet mais au final nous sommes très contents de notre choix et recommandons sans réserve le Westpoint Hotel.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari westpoint hotel pada tanggal 12 Nov 2019
Thank you for taking the time to review the Westpoint Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Westpoint Hotel on your next trip to London.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The fire alarm went off 6 times in 6 nights we stayed. There was paint chipping on the windowsills the bed broke on our last night they’re just sitting on it. The customer service was great they were quick to help and come up with an answer but when you have two Mercedes-Benz and a Rolls-Royce parked out front and you have paint chipping on your window sills and overall cleanliness issues those two things don’t add up
Menginap 6 malam pada bulan Oktober 2019
Tanggapan dari westpoint hotel pada tanggal 12 Nov 2019
Thank you for taking the time to review the Westpoint Hotel after your recent stay. We were very disappointed to read that you found your stay with us to be less than satisfactory. Please be assured that all your comments have been relayed to the appropriate departments and corrective actions have been taken where necessary. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Westpoint Hotel for any future visits to London. kind Regards, Westpoint Hotel

6/10 Cukup Baik

Robert, Canada

Bepergian bersama keluarga
Disukai: Staf & layanan
The location is good but the size of the room & bathroom is very small for two guests.
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari westpoint hotel pada tanggal 12 Nov 2019
Thank you for taking the time to review the Westpoint Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Westpoint Hotel on your next trip to London.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Hotellin ilmapiiri pysähtynyt. Aamupala ihan ok. Hyvä sijainti.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Westpoint Hotel pada tanggal 29 Okt 2019
Dear Guest, thank you for taking your time to leave us such a positive feedback about your last stay. We are delighted to know that your stay was more than satisfactory. We do hope you consider coming back on your future trip to London. Kind regards,