Hotel Best Western di Los Angeles

"Our stay at Best Western Royal Palace Inn & Suites was a bit disappointing. It was a family group of 12 in 4 rooms and we experienced a few issues. For starters, there's no gym and the pool is very small. But the worst part of all was wi-fi issues throughout our stay (4 nights) and little to no cell service. Imagine kids not having good wi-fi. Some of them couldn't stream or even browse online on their phones and devices. Some rooms had better services than others. The bathrooms were...

"Staff is very nice, breakfast is okay, the real issue is that we stayed in room 220. The door provides no sound insulation/protection from the highway across nor can it deaden any conversation from other passing guests, to make matters worse, there is a highway with a partial tunnel, with the right side (the side facing us) open, making every loud car not only want to go louder but also projects the sound to the property. The door is not very insulated, light can poke around the door frame...