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Ulasan untuk Comfort Inn Near Old Town Pasadena in Eagle Rock

2.5 out of 5
Comfort Inn Near Old Town Pasadena in Eagle Rock
2300 Colorado Blvd., Los Angeles, CA

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 462 dari 1000 ulasan" "
Penilaian 8 - Bagus. 384 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 99 dari 1000 ulasan" "
Penilaian 4 - Buruk. 27 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 28 dari 1000 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, quiet, and close to great eats in Eagle Rock.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Makoto

Disukai: Kebersihan, staf & layanan
good
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Mei 2024
We are glad you enjoyed your stay.

10/10 Sangat Bagus

Ericka

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very easy, good and comfortable
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Mei 2024
We are glad you had a comfortable stay. We hope to see you again soon.

8/10 Bagus

Arik, Palo Alto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
It was very noisy. The ice machine was right next to our room and woke us up any time someone got ice. The room was quite clean but it smelled strongly of lysol or similar. We had to leave early because of the smell.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Mei 2024
We are sorry to hear that. We'll be sure to share your comments with our housekeeping department. We appreciate your honest feedback.

10/10 Sangat Bagus

JONATHAN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hôtel au top ! Propre (ménage fait tous les jours mais 2 fois nous avons eu des draps sale mais changés immédiatement après leur avoir dit) petit bémols, bruyant ! Mais c’est juste le manque de savoir vivre des autres gens ….
Menginap 10 malam pada bulan April 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Mei 2024
Merci!

6/10 Cukup Baik

Milind

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Mei 2024
Thank you for rating your stay with us!

4/10 Buruk

Pearlyvene

Bepergian bersama keluarga
This is an alright place to stay but, the older woman with salt and pepper hair that is behind the counter sometimes is not nice at all. I was only trying to ask her a question and she rudely and abruptly snapped back at me. All she needed to say is, "I am sorry, I am busy at the moment. Please wait a moment and someone will be with you." That type of response and attitude is not acceptable!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Esmirna Medeles pada tanggal 27 Apr 2024
I am sorry you had the impression, but that is not how things were. You were in line behind another person, and you noticed that my co-worker was helping another guest. Then you saw me behind the counter, and perhaps thought I was not busy at the moment, even thought I was typing, and I was working with a remote support team. You told me that you wanted your deposit back, and I replied: I am sorry, my co-worker will be with you shortly, and you went back online. While we appreciate all our customers' feedback, it is also important to address the facts as they happened.

10/10 Sangat Bagus

Lorenzo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
its close to everything that we need to get to!
Menginap 8 malam pada bulan April 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Mei 2024
We are glad the hotel's location is perfect for you. Thank you for staying with us, and we look forward to your next visit.

10/10 Sangat Bagus

Suevia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful and quiet area away from the hustle and bustle of the city. Stayed here a few times and the rooms are always clean. Lots of parking.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Mei 2024
Thank you for your loyalty. We look forward to your next stay.

8/10 Bagus

Matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Proximity to dodger stadium was a bonus.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Joseline pada tanggal 30 Apr 2024
Thank you for rating your stay. We look forward to your next visit.

10/10 Sangat Bagus

Jitendra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We stayed at this basic motel, which offered complimentary breakfast. Our two-day stay was peaceful, and many other families stayed there. Pros: - Affordable rates - Good breakfast selection - Convenient location near Glendale and Universal Studio Cons: - Limited parking; we had to park far from our room when we arrived late at night - The motel charged us a $100 deposit, and we have yet to receive a refund after three days.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Esmirna Medeles pada tanggal 16 Apr 2024
I will look into the refund of your deposit. As you pointed out, a refund usually takes 3 - 5 business days, but sometimes a bit longer depending on your financial institution. Needless to say, we do appreciate your valuable feedback, and we look forward to your next visit.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice staff. I will definitely go back there .
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Esmirna Medeles pada tanggal 16 Apr 2024
We are happy to hear that! Please keep in mind our new hotel name "The Hills Inn Eagle Rock" if your future dates are after August 12, 2024. We look forward to your next visit.

10/10 Sangat Bagus

Venkata Phani Kishore

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Value for money.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Esmirna Medeles pada tanggal 16 Apr 2024
We are happy that the hotel met your expectations and provided good value for your money. Thank you for sharing your experience with us.

8/10 Bagus

Maura

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Esmirna Medeles pada tanggal 16 Apr 2024
Thank you for rating your stay with us. It was a pleasure serving you and we look forward to seeing you again soon at "The Hills Inn Eagle Rock"

10/10 Sangat Bagus

Daryl

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Esmirna Medeles pada tanggal 30 Mar 2024
Thank you for rating your stay with us. We are glad you had a great stay at Comfort Inn Eagle Rock, and we look forward to your next stay.

8/10 Bagus

Bharat

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean. Water pressure in the shower was too low.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Esmirna Medeles pada tanggal 22 Mar 2024
Thank you for rating your stay at Comfort Inn. We are glad the room cleanliness was to your expectations. Please keep us in mind next time you are traveling to Los Angeles.

10/10 Sangat Bagus

Frederick, Lakewood

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Located perfectly for our visit to LA and Pasadena. Great room!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Esmirna Medeles pada tanggal 22 Mar 2024
We are happy to hear you had a great stay. Please come back again soon.

6/10 Cukup Baik

Janeth

Tidak Disukai: Kondisi & fasilitas properti
Tanggapan dari Joseline pada tanggal 16 Mar 2024
Thank you for rating your stay with us. If there is anything you may want to share with us about your stay please feel free to contact us.

10/10 Sangat Bagus

Artour

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Esmirna Medeles pada tanggal 15 Mar 2024
Thank you for rating your stay at Comfort Inn Eagle Rock! We are happy to know you had a positive experience with us and we look forward to your next visit.

8/10 Bagus

Xavier

Bepergian bersama teman
Disukai: Staf & layanan
Good location. No the best one but ok
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Esmirna Medeles pada tanggal 15 Mar 2024
Thank you! We are glad you found the hotel's location convenient for the purposes of your trip. Please keep us in mind next time you are traveling to our area.

10/10 Sangat Bagus

Deepak

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Decent hotel to stay, staff is very good. Love the breakfast. Ample amount of parking in the hotel and have good dining options nearby the hotel. There is a shopping complex near to hotel too.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Esmirna Medeles pada tanggal 2 Mar 2024
We are happy to hear the hotel met your expectations, and that you enjoyed the breakfast provided at the hotel. Thank you for staying with us and we look forward to your next visit.

6/10 Cukup Baik

Suzanne

Bepergian bersama keluarga
Disukai: Staf & layanan
It’s fine enough but it’s loud, the rooms smell like cleaning solution mixed with old smoke smell and are very outdated
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Esmirna Medeles pada tanggal 1 Mar 2024
We are very sorry to hear about your experience. Please know your opinion matter to us and we'll work on improving our overall services. Thank you for your valuable feedback.

10/10 Sangat Bagus

Joy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The bed was stellar, always a parking spot, the hot tub relaxing and the breakfast more than expected. Seriously, excellent well kept Comfort Inn. Would stay again.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Esmirna Medeles pada tanggal 1 Mar 2024
We are happy to hear you found the room comfortable. It was a pleasure serving you and we'll see you again soon.

8/10 Bagus

Roxana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked the location and rooms are nice and clean
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Esmirna Medeles pada tanggal 27 Feb 2024
Thank you for rating your stay with us. We are glad the hotel's location was perfect, and that you were satisfied with the hotel's accommodations. It was a pleasure serving you and we look forward to your next stay at Comfort Inn Eagle Rock.

10/10 Sangat Bagus

Sebastian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bien ubicado, seguro y agradable
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Esmirna Medeles pada tanggal 27 Feb 2024
Muchas gracias por sus comentarios. Es muy grato saber que disfruto su estadia con nosotros y esperamos verlo de regreso muy pronto.

8/10 Bagus

Anne

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan
This is a perfect hotel for a quick trip to California. We were on a college tour trip and this location was central to the schools we were checking out. The neighborhood of Eagle Rock had a lot to offer for meals and walkable streets. We’d stay here again.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Esmirna Medeles pada tanggal 23 Feb 2024
Thank you very much for your comments. We are happy to hear that the hotel's location was perfect to tour colleges in the area. We are glad you enjoyed your stay and we look forward to your next visit.

8/10 Bagus

Joelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great, room was clean, staff was nice. Only downside was the wifi was not great.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Esmirna Medeles pada tanggal 23 Feb 2024
Thank you for your feedback. We are happy to hear the room you stayed in was to your liking. It was a pleasure serving you and we look forward to seeing you again soon.

10/10 Sangat Bagus

Hannah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Esmirna Medeles pada tanggal 23 Feb 2024
Thank you for rating your stay with us. We are happy to know you had a great stay, and we look forward to your next visit.

10/10 Sangat Bagus

Fabian, Bornival

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellente location
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 3 Feb 2024
Muchas gracias! Esperamos que nos visite nuevamente.

8/10 Bagus

Karen, Salinas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bathroom too small, the door too close to the toilet.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 2 Feb 2024
Thank you for your valuable feedback. We will consider this for a future renovation that includes the bathrooms. Thanks again.

10/10 Sangat Bagus

Anne

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 22 Mar 2024
Thank you for staying at Comfort Inn Eagle Rock. It was a pleasure serving you and we look forward to your next visit.

8/10 Bagus

Jacinto

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The shower in the accessible room needs repair (floor to wall looked lousy and accummulates dirt which was very visible. Anyway, we requested for a room change which was given the following day.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 26 Jan 2024
Thank you for letting us know. We'll be sure to address this issues immediately with our team. I am happy to hear our FD agent was able to assist you with the room change. Thank you for reporting this issues during your stay.

2/10 Sangat Buruk

Ismail

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Room is molded and dark and dirty I couldn’t even stay there for one minute I left immediately
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 26 Jan 2024
Interesting! We would not rent a dirty room to any of our guests. That is not how we operate. Thank you.

10/10 Sangat Bagus

Kaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Esmirna Medeles pada tanggal 26 Jan 2024
Thank you for rating your stay with us! We truly appreciate it!

10/10 Sangat Bagus

Sheila

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great breakfast, very clean, convenient to go directly to Universal Studios. We stayed from Fri 1/19 to Mon 1/22 and we enjoyed the free parking and hot tub and pool
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Joseline pada tanggal 22 Jan 2024
Thank you for sharing your comments with us! We are glad you had a great stay, and we look forward to your next visit.

8/10 Bagus

Telma

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari joseline pada tanggal 22 Jan 2024
Thank you for the positive rating. We hope to see you again soon.

6/10 Cukup Baik

Emilia

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 19 Jan 2024
Thank you for your feedback. We appreciate you took the time to let us know about your experience with us.

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Esmirna Medeles pada tanggal 19 Jan 2024
Thank you for staying at Comfort Inn Eagle Rock.

10/10 Sangat Bagus

Icela

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 19 Jan 2024
Thank you for the positive rating. We hope to see you again soon.

10/10 Sangat Bagus

Manoj

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 19 Jan 2024
Thank you for rating your stay! We are glad you had a positive experience at Comfort Inn Eagle Rock.

10/10 Sangat Bagus

Miguel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check-in could be quicker. But I’m just nitpicking.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 19 Jan 2024
Thanks! We appreciate your valuable suggestion.

6/10 Cukup Baik

Shelly

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Be Sure to Speak Up If Room Smells Bad...
Not sure why this place got such high stars. We were there for 4 nights, was 2 stars at best. Our original room, the last room on the second floor of the far right side of tge building, reeked of cigarette smoke. Second one smelled very musty. After 2 room moves, we finally found one, with the help and patience of the desk gal, that didn't smell like smoke or musty. Definitely not the same caliber of other Comfort Inn hotels we've been staying in, but the final room was satisfactory, even if we had to sleep in separate double beds and it was on the 1st floor. Later, tried the pool and hot tub: pool was not heated, and hot tub was maybe 102°, not as hot as other tubs but warm enough on the chilly night. AC wall unit was loud, water pressure in sink was low (shower was good, though actuator that you pull up to activate the shower leaked a lot). Forget about the breakfast room; waaaay too small to be truly functional unless you really, really need to save money and eat breakfast there. At one point, one evening, a guy with a broken down car was working on it in the parking lot. Finally, in the early morning when we left at 6am for our long drive home, a tow truck parked in the lot and no one was at the front desk; waited for 20 minutes but no one came back despite "Back in 10 minutes" sign.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Jan 2024
Thank you for your comments. Of course, it is important for our guests to let us know when something does not work out. For example, in your case, our friendly agent patiently showed some rooms until you were satisfied with a room. Our guest's satisfaction is important and we'll be sure to always do our best to ensure a relaxing stay. Thank you for sharing your comments with us.

6/10 Cukup Baik

Jason

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Jan 2024
Thank you for the rating. If there is anything you may want to share with us about your stay please feel free to contact us.

10/10 Sangat Bagus

Terence

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Esmirna Medeles pada tanggal 12 Jan 2024
Thank you for rating your stay with us. We are happy you had a positive experience at Comfort Inn.

10/10 Sangat Bagus

Anthony, Layton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very helpful. Our room was next to vending, so that was a little bit of a pain. Otherwise, we had a great stay. Thanks Comfort Inn staff for your help and hospitality.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Esmirna Medeles pada tanggal 6 Jan 2024
Thank you for sharing your comments with us! We are glad you had a great stay, and we look forward to your next visit.

6/10 Cukup Baik

Mike

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Esmirna Medeles pada tanggal 6 Jan 2024
Thank you for rating your stay with us!

10/10 Sangat Bagus

Juan carlos

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari joseline pada tanggal 22 Jan 2024
Thank you for the positive rating. We hope to see you again soon.

10/10 Sangat Bagus

mike

Disukai: Kebersihan, staf & layanan
Convient location for us
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Esmirna Medeles pada tanggal 30 Des 2023
We are happy to hear that! Thank you for staying with us.

10/10 Sangat Bagus

OSMIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel muy bueno
Excelente estadia y lugar y personal amable
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Esmirna Medeles pada tanggal 30 Des 2023
Muchas Gracias! Apreciamos mucho sus comentarios.

4/10 Buruk

TIM

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Front desk had poor service
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Esmirna Medeles pada tanggal 30 Des 2023
We are sorry to hear that! We are not sure what went on buy we will investigate what happened at the time you check in and check out. If you have any more comments to share please do not hesitate to contact us. We appreciate your feedback.