This was a great property to stay at for what I had to do in town. The staff were great and the facilities, top tier. My only issue was upon check in. At the stated check in time my room was not ready, and I was told it could take an hour to have my room ready. I found this unacceptable for a hotel of this stature. Thankfully the manager corrected this issue, yet had I not have said anything, I wouldn’t have received the service that I had paid for.