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Ulasan untuk Palm Garden Hotel

3 out of 5
Palm Garden Hotel
495 N Ventu Park Rd, Thousand Oaks, CA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 649 dari 1054 ulasan" "
Penilaian 8 - Bagus. 260 dari 1054 ulasan" "
Penilaian 6 - Cukup Baik. 96 dari 1054 ulasan" "
Penilaian 4 - Buruk. 31 dari 1054 ulasan" "
Penilaian 2 - Sangat Buruk. 18 dari 1054 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Melissa, Quartz Hill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Valeria pada tanggal 1 Mei 2024
Thank you for staying with us. We're glad you had a pleasant stay!

10/10 Sangat Bagus

Monica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Valeria pada tanggal 27 Apr 2024
Thank you for choosing to stay with us, we're glad you had a pleasant stay.

10/10 Sangat Bagus

Patrick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very cool pool area! Grocery store within EASY walking distance.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Valeria pada tanggal 27 Apr 2024
Thank you for staying with us. We're glad you had a pleasant time and that you were able to enjoy the pool area.

8/10 Bagus

Jacob

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its a very solid place. Staff are usually very helpful and their are multiple grocery stores, pharmacies, and restaurants that are walkable. I always try and stay here if I am in the area!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Valeria pada tanggal 27 Apr 2024
Thank you for choosing to stay with us whenever you're in the area. We're glad we've been able to provide an enjoyable stay.

8/10 Bagus

Mark

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Valeria pada tanggal 27 Apr 2024
Thank you for choosing to stay with us. We're glad you had a pleasant stay.

8/10 Bagus

Joe

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was very nice, rooms clean, and quiet.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Efreyn pada tanggal 27 Apr 2024
Thank you for sharing your experience, we hope to welcome you back soon!

10/10 Sangat Bagus

Jane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Valeria pada tanggal 27 Apr 2024
Thank you for choosing to stay with us! We're glad you had an enjoyable stay. We hope to have you back in the near future.

6/10 Cukup Baik

Steven

Bepergian bersama teman
Good location but close enough to freeway to hear the traffic. Not enough light especially around the sink. Breakfast was actually on the low end compared to hotels of similar price. Towels were thin and of low average quality
Menginap 2 malam pada bulan April 2024
Tanggapan dari Valeria pada tanggal 27 Apr 2024
Thank you for staying with us. We're sorry we weren't able to meet your expectations. We have directed your concerns to the corresponding department.

10/10 Sangat Bagus

Beth

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
This is a great hotel with good breakfast and wonderful pool and grounds - only complaint was the air conditioner which we ran all night - it was extremely loud and unpleasant making it hard to sleep - suggest you check the air conditioner in your room before staying in it
Menginap 1 malam pada bulan April 2024
Tanggapan dari Erika pada tanggal 13 Apr 2024
Hi Beth, thank you for sharing your experience with us. We hope to see you back once our restaurant has opened!

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best Hotel i’ve stayed at, definitely would recommend.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Erika pada tanggal 10 Apr 2024
Thanks for your feedback! We are glad you enjoyed your stay!

10/10 Sangat Bagus

Tina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An amazing staff
Menginap 2 malam pada bulan April 2024
Tanggapan dari Erika pada tanggal 10 Apr 2024
We are happy you enjoyed your stay!

6/10 Cukup Baik

Marisa

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Erika pada tanggal 10 Apr 2024
Thanks for your feedback!

10/10 Sangat Bagus

Alex

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
high class
Menginap 1 malam pada bulan April 2024
Tanggapan dari Erika pada tanggal 10 Apr 2024
Thank you for your feedback Alex!

10/10 Sangat Bagus

anna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location. Clean and fresh. Felt safe. Would definitely stay again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Erika pada tanggal 10 Apr 2024
Thank you for sharing your experience with us. We are glad you enjoyed your stay!

10/10 Sangat Bagus

Madelyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 10 Apr 2024
We are glad you enjoyed your stay!

8/10 Bagus

David

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Valeria pada tanggal 27 Apr 2024
Thank you for choosing our property! We're glad you had a nice stay. If there is anything we can improve on, please let us know.

8/10 Bagus

Theresa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 2 Apr 2024
We are glad you enjoyed your stay with us!

10/10 Sangat Bagus

PAUL

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 2 Apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay with us!

8/10 Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was excellent and the air conditioning unit was quiet. Hoping the buffet breaskfast improves once you open the new restaurant.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 2 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

maricela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Came out for a basketball tournment, i love the area everything was near by and the breakfast was perfect. Will come again
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 26 Mar 2024
We are glad to hear you enjoyed your stay!

2/10 Sangat Buruk

Ana

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beds are very hard and pillows are very uncomfortable, coffee taste bad.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Efreyn pada tanggal 27 Apr 2024
We're sorry to hear we didn't meet your expectations, I've shared your concerns with the corresponding departments regarding your concerns.

2/10 Sangat Buruk

Miyoko

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
My room was horrible. There was a gab in the door frame & the AC/Heater wasn’t installed properly so there was a lot of cold air coming into the room at night. The heater wasn’t working properly so I didn’t sleep well at night because it was cold. When the heater randomly came on it was so loud-I couldn’t sleep. The refrigerator & microwave (even though I never used it) made loud noises as well. The sink was dripping water into the counter in the bathroom so water got all over my stuff. Almost ruined my blowdryer. The room was not insulated very well-I could hear everything that walked by or above me. Also I could smell the pizza my neighbors were eating. The rooms around me were the “amenities “ beauty salon, barber, esthetician, etc. thank god they didn’t have clients or else it would have been VERY loud and inconvenient The bathroom door would slam into the bathroom counter if left open. I stayed in room 155 for reference. I would NEVER stay here again or suggest it. The appearance is cute-but that’s it.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Valeria pada tanggal 27 Apr 2024
Thank you for your feedback. We're sorry for any inconvenience you had during your stay. We have directed your concerns to the corresponding department.

4/10 Buruk

Motoko, Santa Clara

Disukai: Fasilitas
Tidak Disukai: Staf & layanan
It was so noisy the traffic from hwy 101, so I could not sleep all night. Then when I tried to call front desk during night, no phone number was available from room phone even they say 24 hours front desk. So I packed and asked front to change room at 6:00am in the morning. The front desk told me that if they change my room facing courtyard, it will be additional $40! I hope Expedia will take care of this.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Carla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was very clean and quiet. The staff was friendly and helpful. I would definitely stay here again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Efreyn pada tanggal 22 Mar 2024
Thank you for sharing your experience, we hope to welcome you back soon!

10/10 Sangat Bagus

Keila

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing place to stay or have a wedding
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 21 Mar 2024
Thank you for your feedback!

10/10 Sangat Bagus

Maireen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Such a great find. We always stay here when traveling to the LA area. The grounds are beautiful and the facilities very nice. Shares a parking lot with a little shopping center with gas, grocery and some eateries. Across the street is a bigger shop center, with more restaurants and Starbucks. No problem parking and very quiet and comfortable.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 21 Mar 2024
Hi Maireen, thank you for sharing your experience with us! We are happy to hear you enjoyed your stay.

8/10 Bagus

Joshua

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Awesome place to stay.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 21 Mar 2024
Thank you for your feedback!

10/10 Sangat Bagus

Melissa, Quartz Hill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Efreyn pada tanggal 20 Mar 2024
Thank you for your feedback, we're glad you enjoyed your stay!

10/10 Sangat Bagus

otis, lancaster

Disukai: Kondisi & fasilitas properti
Nice place to unwind. Landscaping is lovely. A really pleasant experience.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 21 Mar 2024
We are glad to hear you enjoyed your stay with us!

10/10 Sangat Bagus

Sonia

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 10 Apr 2024
We are glad to hear you enjoyed your stay with us!

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great property.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Efreyn pada tanggal 15 Mar 2024
Thank you for staying with us, we hope to welcome you back soon!

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Freeway noise, but other than that, it was nice.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Erika pada tanggal 21 Mar 2024
Thank you for your feedback!

10/10 Sangat Bagus

Ashlynn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The room inside was very clean and updated. I really enjoyed the shower and how large it was.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Efreyn pada tanggal 5 Mar 2024
Thank you for the kind words, we're glad to hear you enjoyed your stay!

8/10 Bagus

Theresa

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Efreyn pada tanggal 23 Mar 2024
Thank you for sharing your feedback, have a great day!

8/10 Bagus

Carmen

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was very clean but it didn’t smell clean and fresh; coffee was my favorite part of breakfast
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Efreyn pada tanggal 5 Mar 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay with us!

8/10 Bagus

Theresa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was fantastic, very welcoming and accommodating. The ambiance of the courtyard was beautiful. My room was on the side of thre freeway behind the fence so it was a bit noisy, but actually it was mostly like white noise which helps me sleep. I felt safe and comfortable as could be. Definitely would return if I'm in the area again.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Erika pada tanggal 6 Mar 2024
Thank you for sharing your experience with us. We are glad you enjoyed your stay!

10/10 Sangat Bagus

Michae

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The price was right
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Efreyn pada tanggal 5 Mar 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay with us!

10/10 Sangat Bagus

Shelley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, adorable property. The pool and hit tub looked amazing but we didn’t use because it was raining. If I am ever in TO again, I would definitely stay there again!!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Efreyn pada tanggal 26 Feb 2024
Thank you for staying with us, we hope to welcome you back soon!

10/10 Sangat Bagus

Joseph

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay as usual. Very convenient location with a lot of amenities nearby.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Efreyn pada tanggal 26 Feb 2024
We're glad to hear you enjoyed your stay, we hope to welcome you back soon!

6/10 Cukup Baik

Kelsey

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Erika pada tanggal 22 Feb 2024
Thanks for your feedback. We hope to see you once our renovations have been completed.

10/10 Sangat Bagus

Edgard, Beverly Hills

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff always very friendly and helpful… outstanding hotel and service all through! The best!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Erika pada tanggal 21 Feb 2024
Hi Edgard, thank you for your feedback. We are glad to hear you enjoyed your stay!

8/10 Bagus

George, Lakewood

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not your traditional stay. And not your canned property e.g.) Hilton, Residence Inn. More like a motel vibe. A little retro.. with a modern touch in the rooms. Not bad
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Erika pada tanggal 18 Feb 2024
Thank you for sharing your experience with us!

10/10 Sangat Bagus

Sheri

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Erika pada tanggal 21 Mar 2024
We are happy to hear you enjoyed your stay with us!

10/10 Sangat Bagus

Josue

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Erika pada tanggal 18 Feb 2024
We are glad to hear you enjoyed your stay with us!

10/10 Sangat Bagus

Kyle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Erika pada tanggal 18 Feb 2024
We are happy to hear you enjoyed your stay!

10/10 Sangat Bagus

Sophia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There was some trash left in our hotel when we arrived
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Efreyn pada tanggal 26 Feb 2024
Thank you for sharing your experience, I've reached out to our housekeeping team to ensure this doesn't happen again.

10/10 Sangat Bagus

Julie

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Really pretty hotel tucked into an odd space. The person at the front desk was sweet and professional. Rooms were clean and lovely! I would definitely come back!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Erika pada tanggal 4 Feb 2024
Hi Julie, thank you for sharing your experience with us!

6/10 Cukup Baik

Diodore

Traveler bisnis
Well used
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Erika pada tanggal 8 Feb 2024
Thanks for your feedback.

6/10 Cukup Baik

Maria

Bepergian bersama keluarga
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Erika pada tanggal 4 Feb 2024
Thanks for your feedback.

8/10 Bagus

Amy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were on the side facing the freeway so had some noise to deal with and felt like the bed was a little firmer than we like, but, overall, the property is cute and a nice change from the chain properties out there. It was really clean and conveniently located.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Erika pada tanggal 4 Feb 2024
Thank you for your feedback Amy. We hope to see you back once our renovations have been completed!