Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 344 dari 1000 ulasan" "
10 - Sangat Bagus
344
Penilaian 8 - Bagus. 317 dari 1000 ulasan" "
8 - Bagus
317
Penilaian 6 - Cukup Baik. 188 dari 1000 ulasan" "
6 - Cukup Baik
188
Penilaian 4 - Buruk. 88 dari 1000 ulasan" "
4 - Buruk
88
Penilaian 2 - Sangat Buruk. 63 dari 1000 ulasan" "
2 - Sangat Buruk
63
7,8/10
Kebersihan
8,4/10
Staf & layanan
7,2/10
Fasilitas
7,6/10
Kondisi & fasilitas properti
Ulasan
10/10 Sangat Bagus
MARK
14 Feb 2022
Great stay
MARK
Menginap 4 malam pada bulan November 2019
10/10 Sangat Bagus
Traveler terverifikasi
26 Agu 2020
Traveler terverifikasi
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Rose, Marketing Director pada tanggal 6 Okt 2020
Thanks for the great rating, we appreciate it!
8/10 Bagus
bsauce, Htown
Bepergian dalam rombongan
28 Jul 2020
Disukai: Kebersihan
Great place to stay in downtown LA! Nice room and the commute to staples center and other popular spots wasn’t bad at all. Apparently the area we stayed in was hood, but I felt fine. Even smoked a doobie behind the hotel on a back street. Áreas up and coming and the hotel was a modern contemporary vibe!
bsauce
Menginap 2 malam pada bulan Februari 2020
6/10 Cukup Baik
ARFAN
12 Apr 2020
ARFAN
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 16 Apr 2020
Thank you for the rating, we appreciate the feedback. It would be great to get a little more information about why your stay was less than perfect. Any other details you'd like to provide would be greatly appreciated. Hope to hear back from you soon.
10/10 Sangat Bagus
Erin
Bepergian bersama keluarga
4 Apr 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pool, nice rooms, clean and close to Downtown LA and public transport
Erin
Menginap 8 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 9 Apr 2020
Thanks Erin, we appreciate the review and rating! Glad to hear that you enjoyed your stay, and we hope to see you back again in the future.
10/10 Sangat Bagus
Desiree
24 Mar 2020
Desiree
Menginap 1 malam pada bulan Maret 2020
4/10 Buruk
Traveler terverifikasi
21 Mar 2020
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room was fairly small and dirty. Floors had stains, the shower had hair in it, the big mirror in the room had a palm print on it and there was a beer bottle cap on the floor. Also the walls are paper thin and could hear the conversation next door.
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 24 Mar 2020
Thank you for the candid feedback, we appreciate it. Please accept our sincere apologies for your less than stellar experience at our hotel. It would be extremely helpful if you were able to provide a last name and stay dates so that we can investigate these issues further with our housekeeping and maintenance staff. Any additional information you could provide would be very helpful as we look to improve upon our guest service standards here at The Mayfair Hotel. We hope to hear back from you soon.
8/10 Bagus
Traveler terverifikasi
17 Mar 2020
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 19 Mar 2020
Thank you for the rating, we appreciate it!
8/10 Bagus
Kristofer
15 Mar 2020
Kristofer
Menginap 1 malam pada bulan Maret 2020
8/10 Bagus
Traveler terverifikasi
Bepergian dalam rombongan
14 Mar 2020
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Needs Space
My overall stay would have been better if the bathroom situation was different. The toliet to "vanity" ratio was incredibly close. To the point that we asked if there were any ada rooms available, which there was not. Even at that the staff stated that the only difference would be in the shower not space surroundings the toilet.
Leading to me being unable to use the bathroom in my room. Resorting to using the restroom in the lobby.
My suggestion would be to use pedestal sinks instead of the square metal frames that they have now.
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 19 Mar 2020
Thank you so much for your rating and review. We appreciate the feedback regarding the bathroom set up. As an historic hotel that has been around since 1926, we are sometimes faced with challenges regarding our architectural layout, but do our best to make the space as comfortable as possible for our guests. We will be sure to take your suggestions under consideration as we look to improve upon the guest experience here at the hotel. Hope to see you again on your next visit to Los Angeles!
10/10 Sangat Bagus
ana karyna
Bepergian bersama keluarga
13 Mar 2020
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
EXCELENTE OPCION
el hotel está muy bien ubicado. El edificio precioso. Solo le falta un poco de mantenimiento a las habitaciones y elevador
ana karyna
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Rose, Marketing Director pada tanggal 17 Mar 2020
Muchas Gracias, Ana!
10/10 Sangat Bagus
Maria
12 Mar 2020
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Maria
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 17 Mar 2020
Thanks Maria, we appreciate the great rating!
4/10 Buruk
Traveler terverifikasi
Traveler bisnis
12 Mar 2020
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
My room felt dirty, there were stains on the lights, bed, shower, etc. There were bugs as well as a cockroach in my shower one morning.
Traveler terverifikasi
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 17 Mar 2020
Thank you for the candid feedback, we appreciate it. Please accept our sincere apologies for your less than stellar experience at our hotel. It would be extremely helpful if you were able to provide a last name and stay dates so that we can investigate these issues further with our housekeeping and maintenance staff. Any additional information you could provide would be very helpful as we look to improve upon our guest service standards here at The Mayfair Hotel. We hope to hear back from you soon.
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
12 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Rose, Marketing Director pada tanggal 17 Mar 2020
Thank you very much for this rating and review, we appreciate the feedback! Glad to hear that you enjoyed your stay with us and hope to see you back again soon.
8/10 Bagus
Traveler terverifikasi
12 Mar 2020
Disukai: Kebersihan
Traveler terverifikasi
Menginap 4 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 17 Mar 2020
Thanks for the rating, we appreciate it! Hope to see you back again soon.
Tanggapan dari Rose, Marketing Director pada tanggal 17 Mar 2020
Thanks for the great rating and review Dorena! Glad you enjoyed your stay with us.
6/10 Cukup Baik
Kat, NYC
Traveler bisnis
11 Mar 2020
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good service, however the hotel is on a bad block. The first room I got smelled horrible and had a hole in the carpeting, when I asked to switch they reluctantly agreed. Overall I would not recommend staying here.
Kat
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 17 Mar 2020
Thank you for the candid feedback, we appreciate it. Please accept our sincere apologies for your less than stellar experience at our hotel. It would be extremely helpful if you were able to provide a last name and stay dates so that we can investigate these issues further with our housekeeping and front desk staff. Any additional information you could provide would be very helpful as we look to improve upon our guest service standards here at The Mayfair Hotel. We hope to hear back from you soon.
8/10 Bagus
Katsu, Hamamatsu
Traveler bisnis
11 Mar 2020
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
LA liveに近くコストパーフォマンスが良い。セーフティーデポシットやコーヒーMakerについて電話連絡したが、応答に時間がかかった。クリームの補充を頼んだが、理解されなかった。窓はほこりがついて、開かないので、外の景色の写真が撮りずらい。空気の入れ替えを常に行っていて、夜寒さを感じたので、毛布が必要だった。空調設備はない。
Katsu
Menginap 6 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 17 Mar 2020
Hello Katsu - thank you for your candid feedback, we appreciate it and will be sure to bring your comments to the attention of our housekeeping and maintenance staff. Hope that you enjoyed your overall stay here at The Mayfair Hotel and we hope to see you back again soon.
10/10 Sangat Bagus
Traveler terverifikasi
10 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 10 Mar 2020
Thanks for the great rating, we appreciate it!
8/10 Bagus
Kia, Guam
Traveler bisnis
10 Mar 2020
Disukai: Staf & layanan, kondisi & fasilitas properti
Hotel staff was very accommodating. Very willing to assist . Valet was understaffed but they did their best to assist all guest . Room was decent , just that bathroom wasn’t kept up to expectation. Overall good stay and possibly will return .
Kia
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 10 Mar 2020
Thanks for the feedback, Kia, we appreciate it. We will be sure to share your review with our team here; it's always nice to hear that their hard work is appreciated by our guests. We hope you'll come back and see us again soon.
10/10 Sangat Bagus
Traveler terverifikasi
10 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 10 Mar 2020
Tanggapan dari Rose, Marketing Director pada tanggal 10 Mar 2020
Thanks so much, we appreciate the great rating and review! Happy to hear you enjoyed your stay.
10/10 Sangat Bagus
Traveler terverifikasi
7 Mar 2020
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 10 Mar 2020
Thanks for the great rating, we appreciate it!
10/10 Sangat Bagus
Traveler terverifikasi
7 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 10 Mar 2020
Thanks for the great rating, we appreciate it!
8/10 Bagus
Traveler terverifikasi
Bepergian dalam rombongan
7 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very beautiful Art Deco styled hotel. Wonderful artwork throughout the hotel. We loved the rooftop pool and bar.
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 10 Mar 2020
Thanks so much for this lovely review, we appreciate it! Happy to hear that you enjoyed the new rooftop pool deck, it was a labor of love and we're so glad we are now able to open it to our guests! Hope to see you back at The Mayfair again soon.
Tanggapan dari Rose, Marketing Director pada tanggal 10 Mar 2020
Thank you for the review and rating, we appreciate it! Glad to hear that you enjoyed your overall stay, and we hope that you'll consider us again on your next trip to Los Angeles.
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Thank you for this candid feedback, we appreciate it. I'm so sorry to hear that this was your experience with our WiFi connection. We will be sure to run some diagnostics to see if we can locate any issues. Please know that we recently installed and connected quite a few additional routers and our signal has overall been very strong, so I think this was an unfortunate anomaly. I do hope that you will consider staying with us again in the future.
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama teman
6 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a cute spot. I thought it was going to be larger for some reason
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Thanks for the great rating, we appreciate it! Happy to hear you enjoyed your overall stay.
It was good overall except when one of the hotel guests racially slurred my partner at the bar downstairs the day we checked out.
Marianne
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Hi Marianne - thank you so much for the rating, we appreciate it. We are so incredibly sorry that you experienced such awful behavior from another guest. At The Mayfair Hotel, we pride ourselves on inclusivity and diversity, and it is very upsetting to hear that this occurred on our property. We will be sure to emphasize to our staff members about the importance of reporting anything like this moving forward. I hope that you will not let this experience discourage you from returning to our hotel in the future.
4/10 Buruk
Traveler terverifikasi
Traveler bisnis
5 Mar 2020
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The food at the onsite restaurant was pretty unimpressive, the chicken in my cauliflower bowel was very dry, almost had a jerky type of consistency to it. The room itself was OK, but just seemed tiny for the price.
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 10 Mar 2020
Thank you for your candid feedback. Please accept our apologies regarding the food quality in the restaurant. This is genuinely one of the first complaints we have gotten regarding the food at LOCALA; it generally receives rave reviews. We do hope that you will consider coming back and dining with us again, as this was likely an unfortunate anomaly.
6/10 Cukup Baik
Stephanie (Dr.)
5 Mar 2020
Stephanie (Dr.)
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Thank you for the rating, we appreciate the feedback. It would be great to get a little more information about why your stay was less than perfect. Any other details you'd like to provide would be greatly appreciated. Hope to hear back from you soon.
My favorite Los Angeles hotel. Historic charm meets modern day style and amenities with service that never disappoints.
Kelly
Menginap 1 malam pada bulan November 2019
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Thanks so much, Kelly, we appreciate it! Happy to hear that you enjoy staying with us and we hope you will continue to do so in the future.
6/10 Cukup Baik
Hai
3 Mar 2020
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Good location and service but bad surroundings
PROS:
Great location for downtown LA.
Great service.
Decent price.
Love the lobby.
CONS:
-it's an uncomfortable Murphy bed. (Why?)
-Very small bathroom
-Loud music and people hanging outside like 2am.
- homeless people, tents, unhealthy and unsanitary surroundings.
Hai
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Thanks, Hai, we appreciate the feedback. We will be sure to bring your comments to the management team and will do whatever we can to address your concerns. I hope that you will consider staying with us again in the future.
8/10 Bagus
Traveler terverifikasi
Traveler bisnis
3 Mar 2020
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Spacious room. Dim lighting (it would have been nice to have some floor lamps).
Window hardware fell down but maintenance was quick to fix it.
It would have been nice if they had clean windows.
Good customer service
Traveler terverifikasi
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Thank you for the feedback, we appreciate it. Happy to hear that you enjoyed your overall stay with us, and that maintenance was able to quickly address the issue with the window in your room. I hope you will consider staying with us again in the future.
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Thanks for the great rating, we appreciate it!
6/10 Cukup Baik
Traveler terverifikasi
2 Mar 2020
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Walls are super thin
The next door was having a party or something
And we could hear there whole conversation through the wall
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Thanks for the feedback, we appreciate it. Please accept our apologies that the noise from other guests negatively affected your stay. We will be sure to discuss your comments with our management team and do what we can to address you concerns. I do hope that you will consider giving us another chance to better serve you in the future.
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama keluarga dan anak
2 Mar 2020
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel and absolutely wonderful staff. My young daughter and I traveled to LA for the first time ever. The hotel we originally booked was so awful we never even checked in. We found the Mayfair and the service we received was incredible. They took what was turning into an awful trip and turned it around one hundred percent. I highly recommend this hotel. The staff is amazing and so accommodating. And the beds are so comfy!!! Definitely five star
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 2 Mar 2020
Thanks so much for this lovely review and great rating! We're so happy that we could be a positive part of your trip to Los Angeles and that you had such a good time during your stay. Please come back and see us again soon!
6/10 Cukup Baik
Traveler terverifikasi
2 Mar 2020
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Traveler terverifikasi
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 2 Mar 2020
Thank you for the rating, we appreciate the feedback. It would be great to get a little more information about why your stay was less than perfect. Any other details you'd like to provide would be greatly appreciated. Hope to hear back from you soon.
6/10 Cukup Baik
Traveler terverifikasi
2 Mar 2020
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 2 Mar 2020
Thank you for the rating, we appreciate the feedback. It would be great to get a little more information about why your stay was less than perfect. Any other details you'd like to provide would be greatly appreciated. Hope to hear back from you soon.
Tanggapan dari Rose, Marketing Director pada tanggal 2 Mar 2020
Thanks for the rating, we appreciate it!
8/10 Bagus
Traveler terverifikasi
Bepergian dalam rombongan
1 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was clean and the bed was comfortable. Bathroom was tiny. That is my only complaint. Staff was very friendly, and overall everything was satisfactory. I would stay here again.
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 2 Mar 2020
Thank you so much for this review and rating, we appreciate it! We look forward to your next visit.
6/10 Cukup Baik
Olga
Bepergian dalam rombongan
1 Mar 2020
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Ok
Stay went well, room still had stuff left over from previous guest. But service was nice, options are great around.
Olga
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 2 Mar 2020
Thank you for the feedback, Olga. We will be sure to address this with our housekeeping staff. I do hope that you consider staying with us again in the future.
Location works for me, but I feel it's over-priced.
Connie
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 2 Mar 2020
Thanks for the feedback, Connie, we appreciate it! We will be sure to discuss your comments with our management team and do what we can to address you concerns.
10/10 Sangat Bagus
Traveler terverifikasi
29 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 2 Mar 2020
Thanks for the great rating, we appreciate it!
4/10 Buruk
Heidi
29 Feb 2020
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Black mold in the corner of the room. The vent over the shower keep coming down.
Heidi
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 6 Mar 2020
Hello Heidi - Thank you for the candid feedback, we appreciate it. Please accept our sincere apologies for your less than stellar experience at our hotel. It would be extremely helpful if you were able to provide a last name and stay dates so that we can investigate these issues further with our housekeeping and maintenance staff. Any additional information you could provide would be very helpful as we look to improve upon our guest service standards here at The Mayfair Hotel. We hope to hear back from you soon.
8/10 Bagus
Traveler terverifikasi
Bepergian bersama teman
28 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect. Service was great! I would stay there again.
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 2 Mar 2020
Thanks so much for the review and rating, we appreciate it! So happy to hear that you enjoyed your stay, and we look forward to welcoming you back soon.
10/10 Sangat Bagus
Traveler terverifikasi
Traveler bisnis
28 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location near downtown, nice rooms and public spaces.
Traveler terverifikasi
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Rose, Marketing Director pada tanggal 29 Feb 2020
Thanks so much, we appreciate the rating and review!