Search Hotels Near Lotte Premium Outlet DongBusan, Busan

"Room was amazing "

"Clean and large room with many amenities."

"Nice and cool"

"Washer and dryer "

"Didn’t get my ocean view which was disappointing. It was harder to communicate with the staff as the area was more local as a tourist"

"Great view and breakfast staff were charming there was no service at the desk most times, even when calling reception they did not answer We had a man walk into our room when my wife was alone sick in bed with a cold. We had the do not disturb sign on! Wen I finally got to someone at the desk they did not speak English and tried to explain it was the exterminator that is no excuse as there was a do not disturb sign on the door Very poor training and lack of concern and safety for guests choose another hotel there are many on the beach"

"호텔 협력업체직원이 회색 SUV 를 세차 하면서 문 4짝을 모두 열어놓고 있었다. 지나 가려고 했으나 눈을 마주침에도 불구하고 절대로 안비키네요? 서울에서 400km 운전후 3개의 무거운 백팩을 메고 있었고, 캐리어도 끌고있었습니다. 지나가려고 쳐다봤지만, 그 여자분은 끝까지 비켜주지 않았습니다. 결국 건물 왼쪽으로 돌아서 로비로 들어가야 했습니다. 고등학생 자녀를 둘 만한 나이였기에, 예의도, 품위도, 배려도 전혀 없는 태도에 충격을 받았네요. 호텔홍단에서는 잘못된 협력 업체를 선택한게 아닌가 생각됩니다. 호텔 투숙객이 지나가도록 양보하기는 커녕 자신의 세차에 몰두하는 나이를 거꾸로 드신 무개념에 깜놀. There was a business partner (협력 업체) that was cleaning her car at the hotel, with all 4 doors open. It was a grey SUV. She would not let me pass through to the lobby, I had 3 heavy backpacks all falling off my shoulder, and I had just driven 400km's from Seoul. I also had a carrier that I was pulling along. When I looked at her as if I wanted to pass, she still would not close her doors and let me pass. I had to walk around to the left side of the building to actually walk into the lobby. She was old enough to have a highschool student as a child, so I was shocked she had no clue, manners, class, or consideration. I think her company is a bad example of picking the wrong business partner, because she was more determined to clean her car than to let the hotel guest pass. I could not see the ocean at all. I forgot that I reserved the ocean view, I think the staff did not care that I got the correct room? The room was clean but had a wet rag (or wet dog) smell. I'm not sure if it was due to humidity or the cleaning chemicals, but it was not pleasant, and it was continuous. "

"The way how everything was set up was perfect. The bathroom was beautiful for sure. 10/10 highly recommend. I will be coming back for sure. "