Cari B&B di Loughborough

"We did not receive the service we paid for. There is no 24/7 front desk as advertised. During the whole of our one night stay we did not see a single member of staff. On arrival, we communicated with a man via the doorbell and were told a code to open the door and then another code to retrieve our keys from a cupboard. There were no towels in our room, we had to request these via the doorbell. There was no bottled water as advertised. The room was not very clean - there were cobwebs on the wall,...

"How friendly the staff were and clean and tidy everything was"

"Everything was just wonderful."

"The inside of the room was lovely with new technology for door entry, lighting etc. and we loved the wildlife and farm animals. however the outside of the property was a total mess. It looked like lots of the buildings were falling to bits and the grounds were overgrown and not well kept the restaurant was permanently closed and the shared microwave in the corridor worked but there was no cutlery"

"Bedrooms need a bit of refurbished."

"A really pleasant place to stay, staff verry accommodating and the rooms very good. Will definitely be on our “ go again” list"

"Room was clean, which is good"

"Really nice staff/ owners lovely atmosphere, the room was clean and comfortable "