"I don’t normally write bad reviews, but I hope by writing this it will prompt
Management to make changes.
I was hoping for a great stay while visiting family. Instead, it was very poor. I almost checked out right after checking in.
The entrance doors had an obnoxious alarm sound the entire stay (4 days). The pool had green algae on the sides of the tiles, they ran out of pool towels (and sheets as I overheard a guest asking the front desk for sheets), the first aid kit in the pool room was broken and empty, one of the exit signs didn’t work, and it looked like mold underneath the water fountain). I might still report it to the department of health, there’s no way it’s up to standard.
The room was okay, at least the king bed was comfortable and free of bed bugs. Though we did find someone else’s dirty sock underneath the mattress. The bathroom needed a deep clean. The walls had stains running down, the shower seemed clean, but then found hair belonging to someone else.
The hotel was no where near an 8 rating, I would give it a 4. Highly recommend staying somewhere else."