Studio Suite | Meja kerja, tirai kedap cahaya, dan setrika/meja setrika
Cek ketersediaan

Ulasan untuk Candlewood Suites Radcliff - Fort Knox, an IHG Hotel

2.5 out of 5
Candlewood Suites Radcliff - Fort Knox, an IHG Hotel
40 Bourbon St, Radcliff, KY

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 77 dari 125 ulasan" "
Penilaian 8 - Bagus. 30 dari 125 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 125 ulasan" "
Penilaian 4 - Buruk. 0 dari 125 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 125 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Karen

Menginap 7 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kyongae

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Januari 2024

10/10 Sangat Bagus

HONGJUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan Oktober 2023

8/10 Bagus

Darryl

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice stay, staff friendly & helpful. Room & lobby very clean.
Menginap 4 malam pada bulan Oktober 2023

10/10 Sangat Bagus

David

2/10 Sangat Buruk

joshua

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great start. Unfortunately, the bed was too hard. Very clean, exvellent staff.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Amber - Guest Services pada tanggal 24 Okt 2022
Thank you for choosing to stay at Candlewood Suites, we appreciate all feedback. We are glad that you enjoyed your stay and the staff. Perhaps next time you choose to stay with us, you can find a bed more to your liking as they are all different.

10/10 Sangat Bagus

Laquieta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place dog friendly too !
It was very good friendly lady at the front desk ! Love it comfortable bed everything you needed for your stay clean towels great service they don’t have free breakfast at this hotel but there’s restaurants close by McDonald’s Coltons steakhouse a Walmart close by everything you need!
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Amber - Guest Services pada tanggal 24 Okt 2022
Thank you for your feedback as well as staying with us at Candlewood Suites. We are very glad to hear that you enjoyed your stay with us. We look forward to seeing you in the future!

10/10 Sangat Bagus

Debra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Stay at Candlewood Suites Radcliff
We were there due to a death in the family. The staff was friendly and helpful. We will definitely stay there again.
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Amber - Guest Services pada tanggal 19 Okt 2022
We are very sorry for your loss. We are glad that we could make things a tiny bit better for you. Thank you for the positive feedback. We look forward to seeing you again under better circumstance.

10/10 Sangat Bagus

Jamie

Menginap 2 malam pada bulan Oktober 2022

10/10 Sangat Bagus

CarlI

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022
Tanggapan dari Management pada tanggal 19 Sep 2022
Thank you so much for your positive feedback. We are always glad to know our guests enjoyed their stay. We hope to see you again in the future.

10/10 Sangat Bagus

Scott

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Solid choice.
Great experience! Room was clean and well appointed and the staff was great.
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Amber - Guest Services pada tanggal 20 Agu 2022
Thank you for your positive feedback. We are glad you enjoyed your stay.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Juli 2022
Tanggapan dari Amber - Guest Services pada tanggal 29 Jul 2022
Thank you for the positive feedback.

6/10 Cukup Baik

Daniel

Traveler bisnis, Bepergian bersama keluarga
.nothing everything was fine
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Amber - Guest Services pada tanggal 20 Mar 2022
Thank you for your feedback.

10/10 Sangat Bagus

Janelle

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly. Rooms were clean and need was super comfortable!! Close to food and a Walmart of you needed anything.
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Amber - Guest Services Supervisor pada tanggal 5 Jan 2022
Thank you so much for your kind feedback. We're so glad to know you enjoyed your stay.

6/10 Cukup Baik

Mike

Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Amber - Guest Services Supervisor pada tanggal 4 Jan 2022
Thank you for your feedback!

10/10 Sangat Bagus

Marvin

Menginap 3 malam pada bulan Desember 2021

6/10 Cukup Baik

Alvin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Surprised at check in
When i arrived to check in, they put us in a room with a queen size bed and i had a paid reservation for a king size bed. I did not receive a courtesy notification about this so we were kinda upset.
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Amber - Guest Services Supervisor pada tanggal 8 Okt 2021
We sincerely apologize for the miscommunication.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I booked a room online and when I arrived the hotel was fully booked. I asked for a copy of the cancellation(for reference) and the front desk attendee was VERY rude and said he “was not able to print a copy of the cancelation or a screen print” Unexceptable!
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Amber - Guest Services Supervisor pada tanggal 21 Jun 2021
We are always working to create an optimal guest experience and I am very sorry that you were not treated accordingly. I sincerely hope that this does not discourage you to stay with us again in the future so we can try to make your experience better.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved this place! Amber and Wendy went out of their way to accommodate our special needs. The room was spotless and had everything we needed. The furniture and beds were super comfy and we never heard a sound from other guests. We'll be back!
Menginap 2 malam pada bulan Februari 2021
Tanggapan dari Wendy S pada tanggal 10 Feb 2021
Thank you so much for being our guest!

10/10 Sangat Bagus

Glenda, Tyler Texas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly, very helpful, room were clean and stocked If all Candlewoods are like this one, I have found my new place to stay while on vacation
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Amber pada tanggal 8 Feb 2021
Thank you for your feedback and we are so glad that you enjoyed your stay with us. We look forward to seeing you again!

8/10 Bagus

Brett

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All good no issues really liked the kitchen
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari Ashley M. pada tanggal 29 Des 2020
We are glad to hear you enjoyed your stay with us! Thank you for the 8 out of 10 rating.

6/10 Cukup Baik

Daniel

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2020

8/10 Bagus

Traveler terverifikasi

Menginap 14 malam pada bulan September 2020
Tanggapan dari Wendy S pada tanggal 9 Okt 2020
Thank you for staying with us in Radcliff, KY!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall great stay. Only complaint is that the microwave was broken and the tv remote did not work with the cable box. Those are just minor things though.
Menginap 2 malam pada bulan September 2020
Tanggapan dari Wendy S pada tanggal 9 Okt 2020
Thank you for letting us know. We will get those items fixed right away!

8/10 Bagus

Melissa, Tennessee

Disukai: Staf & layanan
Property was great, hotel was clean inside and out. The only issue I had was the room card reader was not working so I had to bother the front desk everytime I left my room to let me back in. They were as nice as could be about it.
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Tanya pada tanggal 10 Sep 2020
Thank you for your feedback! Man that was a hard week with the readers went out! We have had them fixed and hope you will come stay with us next time. Thank you so much for staying with us!

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2020

8/10 Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I liked we were close to restaurants and neighborhood market. They were one of very few that took pets. They let us borrow some chairs so we could play cards.
Menginap 4 malam pada bulan Juli 2020
Tanggapan dari Wendy S pada tanggal 26 Agu 2020
Thank you for sharing your experiences. We are glad you enjoyed your stay with us.

10/10 Sangat Bagus

Nikquisa

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2020
Tanggapan dari Wendy S pada tanggal 26 Agu 2020
Thank you for staying with us!

10/10 Sangat Bagus

Corwin

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Great room
Great room
Menginap 4 malam pada bulan Maret 2020
Tanggapan dari Candice pada tanggal 9 Apr 2020
Corwin, Thank you for the glowing review! We are happy to hear that you enjoyed your stay with us and hope to see you the next time you come to the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Steven

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Business trip
Fast check in, friendly staff and good communication
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Candice pada tanggal 2 Apr 2020
Steven, Thank you so much for your wonderful review! We are happy to hear that our team made your say memorable. We hope to see you the next time you are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Shawn

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Candice pada tanggal 21 Mar 2020
Shawn, Thank you so much for the wonderful rating! We hope to see you the next time you are in town. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Shawn

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Banking
Great hotel but the person above me stomped around every morning at 6 am like he was at home.
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Candice pada tanggal 19 Mar 2020
Shawn, Thank you for taking the time to leave a review about your recent stay with us. We greatly apologize that you had any trouble sleeping as we know how important a good nights rest is. We hope this does not deter you from staying with us in the future. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas
Really nice place to stay. Very clean and the employees are very friendly.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Candice pada tanggal 11 Feb 2020
Anonymous, Thank you so much for the glowing 5 star review! We are happy to hear that our team made your stay memorable and hope to see you the next time you are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Candice pada tanggal 22 Okt 2019
Anonymous, Thank you for the wonderful five star rating! We hope to see you again the next tie time you are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Plumbing needs work on toilets don’t fully flush .
Menginap 3 malam pada bulan September 2019
Tanggapan dari Candice pada tanggal 5 Okt 2019
Anonymous, Thank you for taking the time to leave feedback about your recent stay with us. We will use it to better serve our valued guests in the future. We appreciate the 5 star rating and hope to see you again when you pass through this area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Tory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A perfect staycation!
My stay was absolutely great! The staff is very friendly and accommodating, the room was very clean and cozy the bed was comfortable.
Menginap 2 malam pada bulan September 2019
Tanggapan dari Candice pada tanggal 13 Sep 2019
Tory, We greatly appreciate the wonderful words about your recent stay with us. We do our utmost best to make each and every guest feel as if they are part of the Candlewood Suites family. We hope to see you the next time you are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
large king sweet was awesome, had 4 foot tear along transition strip of living room rug leading into kitchen, why this is not repaired is inexcusable as it is obvious it has been getting larger by the month. Everything else was great, as nice and large of a king sweet you can find.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Candice pada tanggal 17 Agu 2019
Andrew, Thank you for taking the time to write a review about your recent stay with us. On behalf of the Candlewood Suites Radcliff/Ft Knox I would like to apologize for the condition that you found the carpet in and would like to assure you that we are taking every possible action to fix it. We hope this does not deter you from staying with us or any other IHG property in the future. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A wonderful visit. Our room was spotless, staff helpful and friendly. Went out of their way to accommodate my elderly parents. Updated room, all the conveniences of home. The beds!! So comfy.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Candice pada tanggal 17 Agu 2019
Anonymous, Thank you so much for the glowing review! We are happy that your parents were comfortable during their stay. We hope to see them again the next time they are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Extremely clean
Extremely clean and nice facility. All employees were very pleasant and my over all stay was very satisfied.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Candice pada tanggal 17 Agu 2019
Nicole, Thank you so much for the glowing review about your recent stay and we will be sure to let our team know that they made it enjoyable. We hope to see you the next time you are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Space for comfort
Great rooms and space to spread out.
Menginap 8 malam pada bulan April 2019
Tanggapan dari Candice pada tanggal 14 Mei 2019
Anonymous, Thank you so much for the glowing review! We are happy to hear you enjoyed your stay and hope to see you again soon. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
William at the front desk is awesome took care of a glitch with Expedia booking and got us in our room Excellent customer service.
Menginap 2 malam pada bulan April 2019
Tanggapan dari Candice pada tanggal 5 Mei 2019
Thank you so much for taking the time to write a review about your recent stay with us. William will be happy to hear that he made your stay so memorable and he was able to fix any errors that were made. We hope to see you the next time you are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Shelly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2019
Tanggapan dari Candice pada tanggal 25 Apr 2019
Shelly, Thank you so much for the wonderful rating! We are glad to hear that you enjoyed your stay. We hope to see you the next time you are in the area. Sincerely, C Wells Operations Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Candice pada tanggal 9 Apr 2019
Anonymous, Thank you for taking the time to leave a rating about your recent stay. We hope that the next time you are in the area you choose to stay with us again. Sincerely, C Wells Operations Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Candice pada tanggal 2 Apr 2019
Anonymous, Thank you for taking the time to rate your recent stay with us here at the Candlewood Suites Radcliff/Ft. Knox. We hope to see you again the next time you are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

BethAnne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Candice pada tanggal 5 Mar 2019
BethAnne, We are so happy to hear that you felt your stay deserved a 10 rating! We hope to see you the next time you are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very satisfied
Great hotel. Friendly staff. Very clean. Would definitely stay here again!
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Candice pada tanggal 8 Jan 2019
Jennifer, Thank you so much for the glowing 5 star review! We are happy to hear that you enjoyed your stay and hope to see you again in the future. Sincerely, C Wells Operations Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place! Only con would be it would be small for large families to be in one room. Good for pets.
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Candice pada tanggal 2 Jan 2019
Anonymous, Thank you for taking the time to rate your recent stay with us. We hope that you give us another chance so we can earn that fifth star from you. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Hubert

It was very good stay the room was very comfortable and the staff very professional
Menginap 1 malam pada bulan November 2018
Tanggapan dari Candice pada tanggal 4 Des 2018
Hubert, Thank you so much for the glowing review! We hope to see you the next time you are in the area. Sincerely, C Wells Operations Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
i liked the kitchen setupcbngnxvgnvgn vnc hn vn vn vn
Menginap 1 malam pada bulan November 2018
Tanggapan dari Candice pada tanggal 4 Des 2018
Thank you for the wonderful 5 star review! We hope to see you the next time you are in the area. Sincerely, C Wells Operations Manager