Lowell hotel guide. Hyattvacations Supechain hotel in Lowell, Massachusetts

"The hotel was busy but spaces were well kept"

"None of the appliances were working well. AC was not working. The shower was slippery and had a dangerous fall as the water was clogged and then drain was choked. The toilet had stains. Very unhygienic. "

"Loved our stay. Great little view. Comfortable room, and the sweetest staff ever. Very warm atmosphere. We will be back to this location!"

"Loved the mattress!"

"It gave Vegas Bellagio vibes! Loved it!! Clean room with every extra we could need - toothbrush, shower cap, shoe polisher, makeup wipe etc - very convenient. "

"The front desk smelled . "

"The staff was not friendly or helpful. When I checked in they didn't great me and were very methodical. Same in the morning when I asked for late checkout. They just said no. I get it, you can't always accommodate, but just a friendly "I'm sorry" would have been nice. Someone erroneously charged my room and they just gave me a phone number and told me to call tomorrow with no explanation of what the charges represented. I have stayed at this hotel a couple of times but will choose somewhere else next time."

"Everything about the room and the service was Amazing!! Thank you for having us."

"The property very clean. Why we pay for parking when you a ViP member"