Loyola hotel guide. Starwood Capital hotel in Loyola, Los Altos

"I always try to stay at a double tree whenever i can and this place is pretty good. Only issue i had was the toilet leaked from the tank that sat on the base, either the screws were loose or the gasket went bad. I dont think they fixed it"

"The hotel is OK. I was inconvenienced by being locked out of my room at 9a. When I went to the front desk, the young lady wasn’t too friendly. She gave me another key, and that one didn’t work. A manager/maintenance man came by to let me in and said my key didn’t work because I was checking out that day. I asked why would I be locked out at 9a if checkout is at 11a. He replied “that’s just what happens. “ No apologies, no friendly smile, just a straight face. The hotel is OK, but the non friendliness of the staff made the stay not so great. "

"Another amazing weekend stay at my favorite hotel in Milpitas. Everything was wonderful from the room to the food. Decided to check out the Ribeye Steak this time and I was not disappointed. Tender and perfectly cooked to temperature by head chef Darius. Definitely will be getting that again. Shoutout to bartender Maria on a perfect Long Island ice tea and great conversation. Front desk staff are definitely a shining light when you arrive. You’ll be happy with your stay from check-in to checkout. Any issues or concerns are quickly dealt with by the friendly maintenance staff. Great job guys. Look forward to my return weekend. . "

"Clean rooms, friendly staff."

"This place is ghetto. Very dark and had a bunch of people hanging out in parking and someone living in a RV in the parking lot. Would never stay again. "

"Stay away. Lobby is nice but the rooms don’t match. The worst part is the service and rudeness of the staff. Impossible to get help or speak to management. I’ve traveled internationally and have never had this much trouble with an establishment. "

"It was clean and a good for the price"

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"The breakfast is the best I’ve had at any of the local hotels."