Dear Simone,We are truly sorry to hear about the condition of your room and the lack of access to a shower during your stay. What you've described is completely unacceptable and does not meet our standards for cleanliness or comfort in any way. We apologize for the inconvenience and discomfort this may have caused you. We will address these issues immediately with our maintenance and housekeeping teams to ensure that necessary improvements are made. Please accept our sincerest apologies for the negative impact this had on your experience. We hope to have the opportunity to regain your trust in the future.Sincerely, Erika Castellaw Quality Suites Lubbock

Dear Freddy,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

Dear William, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

Dear Ginger, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

Dear Guest,Thank you so much for the glowing 5-star review! We're thrilled to hear that you had an excellent experience during your stay with us. We strive to provide exceptional service and comfortable accommodations for all our guests, and we're delighted that we exceeded your expectations. We look forward to welcoming you back again soon!Sincerely, Erika Castellaw Quality Suites Lubbock

Dear Ramon, Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

Dear Luis,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.SincerelyHotel Manager

Dear Philip,We're thrilled to receive your review and grateful for your feedback. Your satisfaction is our top priority, and we're constantly striving to exceed your expectations. Thank you for taking the time to share your thoughts, and we look forward to continuing to serve you in the future. Your support means the world to us, and we can't wait to welcome you back soon!SincerelyHotel Manager

Dear Milo,Thank you for the stay at our hotel. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. SincerelyHotel Manager

Dear Chris,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

Dear Nathan,Thanks for the stay but sad to see the two stars. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Erika Castellaw Quality Suites Lubbock

Dear Guest,Thank you so much for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay with us. We strive to provide exceptional service and amenities to all our guests, and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back on your next visit. Safe travels!Sincerely, Erika Castellaw Quality Suites Lubbock

Dear Guest,Thank you so much for your glowing 5/5 review! We are thrilled to hear that you enjoyed your stay with us. Our team strives to provide exceptional service and ensure that our guests have a wonderful experience. We appreciate your kind words and look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!Sincerely, Erika Castellaw Quality Suites Lubbock

Dear Raymond, Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

Dear Juliana, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

Dear Stacey,Thank you for the stay at our hotel. We are truly sorry to hear about the unsanitary conditions you encountered in your bathroom. Your experience is deeply concerning, and we sincerely apologize for the inconvenience and discomfort this has caused. We take matters of cleanliness and maintenance very seriously, and we are addressing this issue with our housekeeping and maintenance teams to ensure that such lapses do not recur. Your feedback is invaluable, and we hope to have the opportunity to restore your confidence in our hotel during any future visits.SincerelyHotel Manager

Dear Guest,Thank you for your feedback. We're glad you had a positive check-in experience and found our staff friendly. However, we apologize for the issues with cleanliness and room condition. We take your comments seriously and will address them with our housekeeping team to ensure improvements are made. We appreciate your honesty, and if you choose to give us another chance, we'll strive to provide a much-improved experience.Sincerely, Erika Castellaw Quality Suites Lubbock

Dear Justin,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

Dear Nathan, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear Andrea,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think.Sincerely Hotel Manager

Dear Gonzalo,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

Dear Jesse,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

Dear Joshua,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

Dear Rebecca, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

Dear Sheila,We're thrilled to hear that you and your sister had a wonderful Christmas visit at our Quality Inn. It's heartwarming to know that our accommodations played a positive role in bringing joy to your special reunion. Thank you for your kind words, and we appreciate your acknowledgement. We look forward to hosting you again for more memorable moments in the future!Sincerely, Hotel Manager

Dear Dudley,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

Dear Bethany,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely,Hotel Manager

Dear John, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

Dear Guest Thank you for the stay at our hotel. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely,Hotel Manager

Dear Kenneth, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad you had a smooth check-in. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

Dear TERRY, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Please visit us again.Sincerely, Hotel Manager

Dear Ruben,Thank you for the stay at our hotel. We're delighted to hear that you had such a wonderful experience during your stay at our hotel. It's our utmost priority to provide exceptional service, hospitality, and an overall outstanding experience for our guests. Your satisfaction is truly our reward. We can't wait to welcome you back for another memorable stay with us. Thank you for your kind words and for choosing our hotel.SincerelyHotel Manager

Dear Martin,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

Dear Guest,Thank you for the review. Our apologies for the dissatisfaction.We shall work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

Dear Guest,Thank you for the review. I am glad to hear that you found a clean room and had a pleasant stay. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in the area.Sincerely,Hotel Manager.

Dear Robert,Thank you for your kind review. I’m glad you had such a nice experience with us. We take great pride in being a pleasant, friendly, and accommodating place to stay. We look forward to seeing you again soon.Sincerely,Hotel Manager.

Dear Rebecca,Thank you for the comments. It's nice to see that you found a close location. But, we apologize for any dissatisfaction. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.

Dear Carlos,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

Dear RickThank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

Dear Guest,Thank you for the review. I am glad that you found friendly employee service and had a good experience. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

Dear David,Thank you for the review. It's nice to see that the staff service was good. We apologize that we let you down in some way. We're always working to ensure that our hotel meets the highest standards and is the nicest hotel in the area. We guarantee that your next visit will be awesome. We request that you give us one more opportunity to be of service to you.Sincerely,Hotel Manager.

Dear Luis,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

Dear Addam,Thank you for the stay at our hotel. We really appreciate your kind words about your stay at our hotel. It’s always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job.It would be a pleasure to have the chance to serve you again in the future.SincerelyHotel Manager

Dear Michael,Thank you for writing the review. I’m sorry that several issues combined to make your stay less than desirable. We’re involved in a continuous improvement process to make sure we provide the best possible experience now and in the future. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future.Sincerely,Hotel Manager.

Dear Guest,Thanks for sharing your great feedback and giving a 10 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

Dear Ed, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

Dear Reyes,We are sorry to hear about the presence of trash in your room behind the nightstands and the TV. This is not the level of cleanliness we strive to provide, and we apologize for any inconvenience it may have caused. Your feedback is valuable, and we will ensure that this issue is addressed with our housekeeping team to prevent such occurrences in the future. We hope to offer you a more pleasant and well-maintained experience.Sincerely, Erika Castellaw Quality Suites Lubbock

Dear Farid,We are very sorry to hear that we did not meet your expectations.We deeply apologize for all the inconvenience. We are working to improve the problem areas detected in your stay and will ensure that they are improved to the best.Despite your disappointment, we hope you will return to stay with us againSincerely, Erika Castellaw Quality Suites Lubbock

Dear Grisel,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager

Dear Arthur,Thank you for sharing your concerns with us. We're truly sorry to hear about the issues you experienced during your stay. This falls well below our standards, and we apologize for any inconvenience you faced. Your feedback is invaluable to us as we work to improve our services and facilities. Rest assured, we will address these concerns to prevent such issues in the future.Sincerely,Hotel Manager