Pintu masuk properti

Ulasan untuk Lakeview Inn Lucerne

2.5 out of 5
Lakeview Inn Lucerne
5960 E Highway 20, Lucerne, CA

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 71 dari 206 ulasan" "
Penilaian 8 - Bagus. 61 dari 206 ulasan" "
Penilaian 6 - Cukup Baik. 33 dari 206 ulasan" "
Penilaian 4 - Buruk. 26 dari 206 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 206 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

7,6/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Tou

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari anil pada tanggal 29 Apr 2024
Thank you for the great review appreciate the your stay with us at lakeview inn have bless day.

8/10 Bagus

Steven

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The owners are friendly and attentive. The property is old but the price works. Clean enough. Lucerne is small mostly poor lakefront town. Great lakefront park across the street.
Menginap 1 malam pada bulan April 2024
Tanggapan dari anil pada tanggal 10 Apr 2024
Thank you for great review have pleasant day,

10/10 Sangat Bagus

Alexander

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Anil pada tanggal 7 Mar 2024
Thank you for the great review will look forward to see you again have bless day.

10/10 Sangat Bagus

??

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
头一天晚上,烟火报警系统一直响,是电池电量不足了,后面工作人员更换了新的电池,一切的美好。
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari anil pada tanggal 13 Feb 2024
Thank you for your great review have great day.

4/10 Buruk

Stephen

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Old motel. Kind of run down. The laundry “facilities” are 1 old washing machine and dryer that the hotel also uses to wash hotel laundry.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 9 Feb 2024
Hi Stephen,We're sorry to hear that your experience at our motel did not meet your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and we apologize for any inconvenience caused by the condition of our facilities. Your feedback regarding the laundry facilities is important to us, and we'll make sure to address this issue to improve the overall experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back in the future for a more positive experience.Best Regards, Customer Care Team

10/10 Sangat Bagus

Tracy

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anil pada tanggal 19 Jan 2024
Thank you for great review have great day.

10/10 Sangat Bagus

Lauralee

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Anil pada tanggal 27 Des 2023
Thank you for your great review have bless day.

6/10 Cukup Baik

Teresa

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It was out dated. The bathroom was small couldn't turn around in shower and wash . I could go on and on but I won't. I would not recommend this place to anyone and I won't be back.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Anil pada tanggal 18 Des 2023
Sorry to hear about your experience. We really appreciate you taking the time to write this review and will consider this as we make upgrades to our rooms as needed.

10/10 Sangat Bagus

Debbie, Elk

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean , staff very nice and room very comfortable. Great view of Lake.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Customer Care Team pada tanggal 29 Nov 2023
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel very clean, our staff accommodating, and your room exceptionally comfortable. It's fantastic that you enjoyed the great view of the lake during your stay. Your satisfaction is important to us, and we're grateful for your kind words. We look forward to providing you with another wonderful experience when you visit us next.Best Regards, Customer Care Team

8/10 Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room had been fixed up nice. Lots of hot water. Bed was comfortable. Very clean. Staff were pleasant. A lot of people talking and playing music until early morning though. Towels were very thin and scratchy.
Menginap 1 malam pada bulan November 2023
Tanggapan dari anil pada tanggal 20 Nov 2023
Thank you for great review have bless day .

8/10 Bagus

ANDREW

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room was fine. I could turn the TV on but couldn’t get reception
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari anil pada tanggal 1 Nov 2023
Thank you for your positive review have a wonderfully day.

8/10 Bagus

Robin

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari anil pada tanggal 16 Okt 2023
Thanks for great review will see you again have bless day.

10/10 Sangat Bagus

Theresa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari anil pada tanggal 20 Sep 2023
Thank you for your kind word have bless day .

2/10 Sangat Buruk

Margarite

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Did not enjoy our stay. The room was dirty. The owners were extremely rude.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Care Team pada tanggal 19 Sep 2023
Hi Margarite,I apologize for the negative experience you had during your stay. It's disheartening to hear that you found the room quality, maintenance, cleanliness, staff service, and overall property conditions to be unsatisfactory. We appreciate your honesty in describing your experience. Your feedback is important to us, and we will take your comments into consideration as we work to improve our services and facilities. We strive to provide a comfortable and enjoyable stay for our guests, and we regret that we fell short of your expectations. We hope you'll consider giving us another opportunity in the future to provide you with a better experience. Best Regards, Customer Care Team

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Care Team pada tanggal 21 Sep 2023
Dear John,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Customer Care Team

10/10 Sangat Bagus

alan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great room, clean and all new. Only thing is noise.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari anil pada tanggal 22 Agu 2023
Good afternoon Thank you for the great reviews appreciate your business and have bless day.

4/10 Buruk

Judie

After my 1:am bite on my foot and knee, we got up at left at 2 am. So disappointed. No refunds !
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Care Team pada tanggal 1 Sep 2023
Hi Judie,We're truly sorry to hear about your experience and the discomfort you faced. Your feedback is important to us, and we apologize for any inconvenience caused by the situation. We understand your disappointment, and we'll certainly investigate the matter further to ensure the safety and comfort of our guests. While we do have policies in place, we take your concerns seriously and will address them accordingly. If you have further details or would like to discuss this, please feel free to reach out to our management team. Thank you for bringing this to our attention.Best Regards, Customer Care Team

10/10 Sangat Bagus

Jan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Adorable little Motel next to the Highway and even though silent and peaceful with a rear view to the gorgious Clearlake and a tiny little food store in foot distance!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari anil pada tanggal 22 Jul 2023
Thank you for your great review appreciate your in put we will see you again have bless day.

10/10 Sangat Bagus

Carol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very pretty area and accommodations were quiet and clean.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Customer Care Team pada tanggal 13 Jul 2023
Hi Carol,Thank you for your review! We're delighted to hear that you found the area surrounding our accommodations to be beautiful and that you enjoyed a quiet and clean stay with us. Providing a serene and pleasant environment for our guests is one of our top priorities. We appreciate your kind words and look forward to welcoming you back in the future!Best Regards, Customer Care Team

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Customer Care Team pada tanggal 11 Jul 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 Cukup Baik

Lana

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Customer Care Team pada tanggal 18 Jul 2023
Hi Lana,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards, Customer Care Team

10/10 Sangat Bagus

rick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and well taken care of. The owners were so very nice and helpful. These units are small but again clean and neat. I would like to mention that the price is right as well.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari anil pada tanggal 21 Jun 2023
Thank you For your opportunity to serve you and your kind word we like to thank you and see you again have bless day.

8/10 Bagus

Mellisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The motel is what it is A motel. Its good for the price. Will stay again ill just bring my own towels from home.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari anil pada tanggal 6 Jun 2023
Thank you for review we look forward to see you again have great day.

8/10 Bagus

edgar

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Fair service, nice and quiet, cleanliness is fair...no complaints
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari anil pada tanggal 31 Mei 2023
Thank you for great review will see you again have wonderful day.

10/10 Sangat Bagus

Igor

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Customer Care Team pada tanggal 20 Jun 2023
Hi Igor,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

8/10 Bagus

Amanda

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Customer Care Team pada tanggal 13 Jun 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bagus

Ronald

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari anil pada tanggal 7 Mei 2023
Thank you for your great review have great day.

8/10 Bagus

Spencer

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and simple inn
Pleasant stay. Nice and big TV with cable set up, mini fridge, and quick and easy check-in. Great AC. Only hiccup was first being assigned a room that wasn't clean. We were promptly reassigned to a different room that was clean. Thanks!
Menginap 1 malam pada bulan April 2023
Tanggapan dari Customer Care Team pada tanggal 2 Mei 2023
Hi Spencer,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay and appreciated the amenities offered. We apologize for the inconvenience caused by the initial room not being clean, but we're glad to hear that we were able to quickly resolve the issue by providing you with a clean room. We hope to have the opportunity to welcome you back soon!Best Regards, Customer Care Team

4/10 Buruk

Karen

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2023
Tanggapan dari anil pada tanggal 7 Mei 2023
Thank you for your stay.

4/10 Buruk

KEITH

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The air con. is pretty noisy, but working. The towel is light gray in color.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Customer Care Team pada tanggal 4 Apr 2023
Hi KEITH,Thank you for taking the time to share your feedback with us. We appreciate your comments about our air conditioning unit, and we are glad to know that it was working properly during your stay. However, we apologize for any inconvenience caused by the noise it produced. We will investigate this issue to see if any improvements can be made. Regarding the towels, we appreciate your feedback on the color. We understand that lighter colors can sometimes show stains more easily, but rest assured that all of our towels are thoroughly washed and sanitized after every use. Thank you again for your review, and we hope to have the opportunity to welcome you back to our hotel in the future.Best Regards, Customer Care Team

8/10 Bagus

Eugene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was winter and most restaurants were closed. The facility was remodeled and very nice. Easy access yet quiet. Heater/ AC was a bit noisy. But it kept me warm & comfortable. TV system was very good. Lakeside park across the street was exceptional. Very good overall.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Customer Care Team pada tanggal 27 Mar 2023
Hi Eugene,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our remodeled facilities to be very nice and enjoyed the convenient yet peaceful location. We apologize for any inconvenience caused by the noisy heater/AC system, but we are pleased to know that it was able to keep you warm and comfortable during your stay. We are delighted to hear that you found the TV system to be very good and that you enjoyed the exceptional Lakeside park located across the street from our hotel. It's great to hear that your overall experience with us was very good. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay with us.Best Regards, Customer Care Team

10/10 Sangat Bagus

Gary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean property and good management.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Customer Care Team pada tanggal 27 Mar 2023
Hi Gary,Thank you for your compliments on our staff and their high standards of cleanliness and hospitality. It is so rewarding to learn about your enriching experience at our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Best Regards, Customer Care Team

8/10 Bagus

jason

Disukai: Fasilitas, kondisi & fasilitas properti
For the most part everything was fine. However, the coffee maker was too dirty to use, the floor was quite dirty (it left me feet black) and they didn't really do any housekeeping, aside from making the bed.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Customer Care Team pada tanggal 1 Feb 2023
Hi jason,Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Thank you for pointing out the issues with housekeeping so that we can improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We want you to experience the best value for your money, feel comfortable, and have your expectations exceeded; I hope this will be the case during your next stay with us!Best Regards, Customer Care Team

10/10 Sangat Bagus

richard

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Customer Care Team pada tanggal 8 Nov 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Bagus

Ronn

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Had a few minor problems, but they were addressed and fixed rapidly. Friendly owners.
Tanggapan dari Customer Care Team pada tanggal 3 Jan 2023
Hi Ronn,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.Best Regards, Customer Care Team

8/10 Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Customer Care Team pada tanggal 25 Okt 2022
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Erik

Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Charles

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff makes for an enjoyable stay.
Menginap 3 malam pada bulan September 2022
Tanggapan dari anil pada tanggal 24 Sep 2022
Thank you will see you again and have great day.

10/10 Sangat Bagus

Erik

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyable hotel
Menginap 2 malam pada bulan September 2022
Tanggapan dari anil pada tanggal 6 Sep 2022
Thank you and see you again have pleasant day.

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Customer Care Team pada tanggal 14 Jul 2022
Hi Richard, We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long. Best Regards, Customer Care Team

8/10 Bagus

Hardeep

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a clean and good smell room
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari anil pada tanggal 17 Jul 2022
Thank you have great day.

10/10 Sangat Bagus

Lucas

Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

james

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed my stay, love the view of the lake from the property
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Customer Care Team pada tanggal 30 Jun 2022
Hi james, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share your experience regarding the overall stay and the mesmerizing lake view from our property. We hope to see you again soon! Best Regards, Customer Care Team

10/10 Sangat Bagus

Tracey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari anil pada tanggal 20 Jun 2022
Thank you for great review have great day.

10/10 Sangat Bagus

Nancy

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juni 2022

8/10 Bagus

JoEd

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari anil pada tanggal 24 Mei 2022
Thank you have great day.

10/10 Sangat Bagus

cody

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean rooms with probably the largest TV I have had in a hotel room and we travel a lot so that is a plus. The area is right next to a park that overlooks the lake and provided the perfect area to see the sun set.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari anil pada tanggal 20 Jun 2022
Thank you for great review hane great day.

8/10 Bagus

Hao

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean simple little hotel that has all the Things one needs. Close to a few tasty restaurants and a market. Beautiful lake view across the street.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Customer Care Team pada tanggal 11 Mei 2022
Hi Hao, Thank you so much for the gracious and concise review. We appreciate your positive comments with regard to our surroundings and the beautiful lake view. It was a pleasure having you as a guest and we hope to have you back the next time you're back in town! Best Regards, Customer Care Team

10/10 Sangat Bagus

Marsha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have no complaints whatsoever regarding this property. The staff was friendly, wonderful and responsive. The rooms was tidy and clean. The location was convenient. Their rates are reasonable. I want to make a point that they offer weekly rates which is a plus for me. I will stay there again the next time I am in the area.
Menginap 6 malam pada bulan April 2022
Tanggapan dari Customer Care Team pada tanggal 10 Mei 2022
Hi Marsha, Thank you for your glowing review. We are glad that you had a great stay and loved the overall experience. Surely, our dedicated staff would be pleased to learn of your high praise. We're glad that you made it a point to mention the weekly rates in this review. It will be helpful for the prospects looking to book with us. We hope that your next trip is just around the corner! Best Regards, Customer Care Team

6/10 Cukup Baik

Makayla

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2022
Tanggapan dari Customer Care Team pada tanggal 26 Apr 2022
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay. Best Regards, Customer Care Team