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The Queen Luxury Apartments - Villa Carlotta

4.0 star property

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Close to Notre-Dame Cathedral, The Queen Luxury Apartments - Villa Carlotta provides amenities, such as shopping on-site and a hot tub. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Kitchen
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Apartment, 1 Bedroom, City View

A bedroom with a skylight, two beds, a nightstand, and a small table with a lamp.

Apartment, 1 Bedroom, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom, Terrace

A modern hotel room with a large bed, a wardrobe, and a magazine on the bed.

Executive Apartment, 1 Bedroom, Terrace

  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms, Balcony

A neatly made bed with a white comforter and a brown throw blanket, two pillows, a bedside table with a lamp, and a window with sheer curtains.

Executive Apartment, 2 Bedrooms, Balcony

  • 90 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a chair, a bedside table with a lamp, a large plant, and a view of the outside through sheer curtains.

Apartment, 2 Bedrooms

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms, Terrace

A hotel room with a large bed, two bedside tables, a nightstand, a chair, and a view of the city through sheer curtains.

Executive Apartment, 2 Bedrooms, Terrace

  • 90 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

A modern hotel room with a large bed, a desk, and a chair.

Deluxe Apartment, 2 Bedrooms

  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

A neatly made bed with a white comforter and two folded towels with "The Queen" branding, a black and white patterned bench, and a small table with a lamp.

Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Apartment, City View

A modern hotel room with a neatly made bed, a bedside table with a vase of flowers, and a large mirror leaning against the wall.

Superior Apartment, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a wall with a red patterned wallpaper.

Superior Apartment

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Private Bathroom

A hotel room with a large bed, two pillows with a logo, a bedside table with a lamp, and a patterned wall.

Apartment, 1 Bedroom, Private Bathroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Room

A hotel room with a large bed, two bedside tables, a nightstand with a lamp, and a patterned wall.

Luxury Room

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, City View

A modern hotel room with a large bed, two bedside tables, a desk, a chair, and a window with sheer curtains and green LED lighting.

Apartment, 2 Bedrooms, City View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed, Balcony, City View

A modern hotel room with a large bed, a bedside table, and a mirror.

Deluxe Apartment, 1 King Bed, Balcony, City View

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Balcony, City View

A modern hotel room with a large bed, a dark patterned headboard, and a large window with sheer curtains.

Deluxe Apartment, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Non Smoking, Private Bathroom

A hotel room with a large bed, two bedside tables, and a headboard with a geometric pattern.

Deluxe Apartment, Non Smoking, Private Bathroom

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed, City View

A modern hotel room with a large bed, two bedside tables, a nightstand, a mirror, and a patterned wall.

Deluxe Apartment, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Balcony

A modern hotel room with a large bed, a nightstand with a lamp, a chair, and a patterned wall.

Deluxe Apartment, Balcony

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

A hotel room with two beds, a modern design, and a small wooden side table with a lamp.

Deluxe Apartment

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Queen Luxury Apartments - Villa Carlotta

  • Upscale apartment near Notre-Dame Cathedral
  • The Queen Luxury Apartments - Villa Carlotta provides amenities, such as shopping on-site and a hot tub. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
  • Smoke-free property and multilingual staff
  • Room features
  • All rooms are individually furnished, and boast comforts such as premium bedding and pillow menus, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Heating and portable fans
    • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
    • Baths or showers, hairdryers and soap
    • 42-inch flat-screen TVs with cable channels and DVD players
    • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

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Frequently asked questions

Is The Queen Luxury Apartments - Villa Carlotta pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Queen Luxury Apartments - Villa Carlotta?

This property doesn't offer parking.

What time is check-in at The Queen Luxury Apartments - Villa Carlotta?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:00 PM to midnight for a fee of EUR 40.

What time is check-out at The Queen Luxury Apartments - Villa Carlotta?

Checkout is at 10:00 AM.

Where is The Queen Luxury Apartments - Villa Carlotta located?

Located in Gare, this apartment building is within a 15-minute walk of Sacre Coeur Church and Notre-Dame Cathedral. Petrusse Casemates and Stade Achille Hammerel are also within 10 minutes. Paräisser Plaz/Place de Paris Tram Stop and Gare Centrale Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Queen Luxury Apartments - Villa Carlotta Reviews

8.0

Very good

8.8

Cleanliness

7.0

Location

7.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 48 reviews
Rating 8 - Good. 14 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 6 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

Reviews

Verified review

8/10 Good

Jeffrey Roger

Liked: Cleanliness, check-in, communication, listing accuracy
Location great. Dishwasher was broken.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort, communication
Great location. So nice to have access to kitchen and space to relax while traveling for work.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

JOSEPH

Liked: Cleanliness, property conditions & facilities, communication
This is a very nice place - apartment. I agree its more luxurious than most hotel rooms. Location is good, check in was fine, parking was a problem. Enjoyed the porch - a little noisy but with closed windows its fine.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, very central, next to the tram line which has an incredible transport network. Very clean and very spacious. Street can be noisy starting at 5 am. Internet is choppy.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Carra

Liked: Cleanliness, amenities, communication
The apartment hadn’t been vented and was very hot. The cooling unit didn’t so it was vet miserable and no one could sleep. Otherwise a good place and close to everything
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Derek

Liked: Cleanliness, room comfort
Disliked: Communication
The apartment was conveniently located for train station and the rooms were spacious. The apartment building and the place itself could do with fresh redecoration but nothing very much wrong with it. The check in process was far more complicated than it had to be, requiring filing in forms online, calling and numerous messages when all that was required was an email or text with instructions. The host did not reply any of my messages and only picked up my call after two tries on the day we were due to arrive. It made for a nerve-wracking day as I was responsible for the booking among my friends.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Chesnel Money

Liked: Cleanliness, room comfort, communication
This hotel amazing, everything closed Can't wait to go back
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities, communication
Spacious affordable luxury
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property contacts were super helpful and kind!
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Taejoon

Liked: Communication
Was ok.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Very nice apartment and very convenient for the excellent tram system. Don’t be put off by the entrance area
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Ian

Disliked: Cleanliness, check-in, listing accuracy
A couple of hours before check-in we were told if online pre check-in was not completed we risked not being allowed to stay, with no link or instruction where the online check-in was. No link was given when requested and this hadn’t been mentioned before. We ended up having to send passport details over WhatsApp. On arrival found the entrance uninviting and dirty. A tiny lift that glitched with the lights going off. The apartment was spacious but not at all in keeping with the design level and quality demonstrated in the listing photos. Tired and worn furniture and decoration. Very hard bed, basic poor quality bedding and only one pillow per person, grubby marks around light switches and on headboards. Dirty and scuffed walls and furniture. Poor views from one bedroom. Tiny kitchen and dining table tiny with only four chairs, not big enough to seat the 5 guests booked for ( room advertised as suitable for 7 people) . The photos in the listing includes many photos of Luxembourg landmarks which cannot be seen from the apartment and don’t reflect the area that the apartment is in so seem misleading also.
Stained headboard
Stained wall
Uninviting entrance, down an alley between two shops.
Wonky shower curtain and broken shower arm
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Marlène

Liked: Cleanliness, property conditions & facilities, communication
Appartement bien. Par contre la zone trop de personnes devant le bâtiment la nuit. On ne se sent pas en sécurité en rentrant. Mais dans l’ensemble bien.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Sid

Liked: Cleanliness, room comfort, communication

Le quartier est catastrophique

1 semaine passée pour raison professionnelle. La personne chargée de la gestion et de l'accueil a réalisé sa tache de facon tres professionnelle. L'appartement est propre et comporte toutes les commodités attendues. Un hic sur la cafetiere qui ne conctionne pas. Le gros point noir de ce sejour a été le quartier. En journée il n'y a aucun problème, bien qu'en journée j'étais au travail. Mais venu le soir c'est catastrophique, la première nuit un toxicomane etait devant la porte une seringue dans le bras. Du balcon on a une vue directe sur un point de deal ou des aller retour de consommateurs se font.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities, communication
Perfekt
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Alain

Liked: Staff & service
,small and no AC in any of the rooms the location was good
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zu empfehlen

150 m vom Bahnhof entfernt. Perfekt für mich!
Verified review

4/10 Poor

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy all night long. The apartment across the hall had loud music blasting until early morning hours. People coming and going from the same apartment. Loud voices, banging doors and smoking in the hallway. The front room of our place smelled from smoke. We woke up early and checked out 5 hours prior to our plan. Anxious to leave noise and smell.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Apartment and a Very Rude Manager

This was a very disappointing experience. We are a family of four and we stayed there for three nights. First of all this is not even a hotel so there is no reception or anything it is just a normal apartment. Took me a while to find it of course since there is no reception and then had to wait for 30 mins for someone to come and give me the keys. After that they contacted me again saying that I didn't pay for my stay and that my credit card is not working. I said if that is the case then I will fix it but it was strange cause I had already received an SMS from my bank saying that the amount was charged to my card. I spoke to a woman called Sophia who was extremely rude and didn't try to help at all. After this it turned out that it was a mistake from their part and they didn't even try to apologize. Apartment was dirty and located in a dodgy street with construction work everywhere. I wouldn't recommend it at all at least until they get better management
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, spacious, clean, comfortable

Nice area. Good for walking. Not a lot of parking nearby.
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice apartment
Verified review

10/10 Excellent

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying abroad like at home

I was in Luxembourg on a business trip for the FTTH Conference 2016 and had my family with me (incl. 2 small children). Appartment was fully suitable for a family stay and was ideal located to access public transport at the main train station for getting to the conference venue. We had our private car with us as well as my family made trips around Luxembourg during my working time - the only difficult thing was finding a parking place around the appartment and not possible at all during daytime due to shortime parking zones. Paid parking zones were of course available, but rather expensive. Naturally this is of course comparable to other city centres :-)
Verified review

8/10 Good

wendy

Liked: Cleanliness, property conditions & facilities, room comfort

Only 2 blocks from the train station

Very easy to get to and locate. Very comfortable 2 bed apartment on one level. Very secure and safe. Owner doesn't speak a lot of English and isn't particularly welcoming or friendly but it was a great space in a great location. Very quiet and very comfortable
Verified review

2/10 Terrible

Giselle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A mi opinión un timo

2 dias antes recibi un correo del hotel cancelando la reservación indicándome que me comunicara con EXPEDIA empresa con la que yo no tuve nada que ver ya que íntegramente realice la reserva con Hoteles.com Me comunique a Hoteles.com en 2 ocasiones tratando de llamadas de muy larga duración (mas de 20 min cada una) y el la que nunca al parecer pudieron contactar adecuadamente al hotel y como en el sistema de Hoteles.com aparecía mi reserva aun vigente decidí presentarme al hotel a mi llegada a Luxemburgo. Tal y como señalan intente con anticipación contactar al responsable que entrega la llave del cuarto y nunca jamas contestaron dicho teléfono a pesar de múltiples llamadas durante mas de 5 horas. Me presente a la ubicación y es básicamente una puerta a un conjunto de deptos (es decir no es un hotel con Lobby si no un domicilio de varios depto. donde 9 de ellos son este "hotel". El cubo de la escalera extremadamente sucio y no me fue posible tener contacto con nadie, la zona de la cd. también de las menos "agradables", por lo que opte por irme a otro hotel a cuadras de ahí.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great apartment, right by bus links into the old city, but also only a 10/15 min walk in anyway. But also right by a shopping street, Rue de la Gare and the train station. Contacting the agent on the day was easy and hassle free. Apartment itself was a very high standard, I had the 2 bed with terrace, very spacious, every room was a great size and a high level of cleanliness. I had no problems with hot water in the shower or street noise as I had read on other reviews. And plenty of English channels on the TV for me when I was having my morning coffee. My only point would be a bit more info in a welcome pack, I didn't know what to do with the rubbish bags as there didn't seem to be anywhere on the street to dispose of them, and didn't know if we had to separate recycling. maybe we were supposed to leave them in the apartment but I felt bad for leaving them there.