Dear Ascott Guest, Thank you for taking the time to share your comments with us following your recent stay at Ascott Macau. We are pleased to learn that you were satisfied with our hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you

Dear Ascott Guest, Thank you for sharing your comments with us following your recent stay at Ascott Macau. Please accept our utmost sincere apologies for the lapse in our service and the inconvenience this may have caused you. Please rest assured that we have addressed your comment to our team for attention and get improvement immediately. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. Once again, thank you very much for your feedback and we definitely look forward to welcoming and serving you again soon. Thank you.

尊敬的雅詩閣賓，客首先感謝您特地抽出寶貴時間與我們分享您的雅詩閣入住體驗。本酒店一直以來都致力為客人提供溫暖的服務，以及非常重視客人給予我們的意見回饋。您的意見回饋我們聽到了，非常抱歉本酒店部分設施方面的不足而未能達到您的期望，您所提及有關物業內之停車場服務方面，屬第三方運營者負責經營及管理的，如須停泊須依其收費標準進行收費。此事為您帶來的不便之處，深感抱歉，也感謝您的諒解。再次感謝您的意見，我們衷心期望能再次歡迎您蒞臨澳門雅詩閣，並希望您下次有個更滿意的住宿體驗。 謝謝！

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with our room, hotel environment, location and service. We are proud that we were able to contribute to making your trip wonderful in Macau. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with the overall service and proud that we were able to contribute making your trip wonderful in Macau. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are glad to learn you are satisfied with our overall services during your stay. Thank you for your positive feedback and for sure we will keep on providing the best service to our guests in the future. Thank you very much for your satisfaction again and we look forward to welcoming you back soon. Thank you.