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Ulasan untuk Alara Motor Inn

3.5 out of 5
Alara Motor Inn
52 Nebo Road, West Mackay, QLD

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 199 dari 345 ulasan" "
Penilaian 8 - Bagus. 122 dari 345 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 345 ulasan" "
Penilaian 4 - Buruk. 2 dari 345 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 345 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

9,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Georgy

Menginap 1 malam pada bulan April 2024
Tanggapan dari Management :) pada tanggal 5 Apr 2024
Thank you!

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Clean, great restaurant, affordable
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Management :) pada tanggal 17 Feb 2024
Thank you for taking the time to leave us your lovely review. We are happy that you enjoyed your stay and we hope to welcome you back on your next trip to Mackay

8/10 Bagus

Kim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good parking outside rooms
Tanggapan dari Management :) pada tanggal 9 Feb 2024
Thank you for taking the time to leave such a lovely review. We are so pleased that you enjoyed your stay and we hope to see you again

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
happy customers
myself, my partner and my pooch stayed for the night and everything was perfect. best dog friendly accommodation we have experienced. thank you!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management :) pada tanggal 31 Jan 2024
Thank you for taking the time to leave us a review. We are so pleased that you and your furry friend enjoyed your stay. Hopefully we will see you again when you are next in Mackay

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Management :) pada tanggal 26 Jan 2024
Thank you!

10/10 Sangat Bagus

Dale

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Great staff pool was good however would have liked to have had the full menu at the restaurant.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management :) pada tanggal 19 Jan 2024
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with and hope to see you again

10/10 Sangat Bagus

Cameron

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice large parking area, rooms were quiet and well kept.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Management :) pada tanggal 19 Jan 2024
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with and hope to see you again

8/10 Bagus

Brett

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place, nice pool, friendly staff.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management :) pada tanggal 19 Jan 2024
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with and hope to see you again

2/10 Sangat Buruk

Allan

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 5 Des 2023
Not sure why you have negatively reviewed us as you cancelled your booking and didn't actually stay?

8/10 Bagus

Rob

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and clean, quiet, friendly staff
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management :) pada tanggal 5 Des 2023
Thank you for taking the time to leave us your kind review. We are happy to hear that you enjoyed your stay with us.

10/10 Sangat Bagus

Jason

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff that were very accommodating for our requests. Clean rooms, pet friendly with a long strip of grass just behind the rooms for the dogs to run and investigate. Free washing machine was a nice surprise too. Definitely stay again when we pass through Mackay again.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management :) pada tanggal 5 Des 2023
Thank you for your lovely review! We are so happy to hear that you enjoyed your stay with us as our whole team takes a lot of pride in what we do. We all look forward to seeing you again on your next trip through Mackay

8/10 Bagus

Howard, Highgate

Bepergian bersama keluarga
Disukai: Fasilitas
Convenient location; clean and good parking.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management :) pada tanggal 23 Nov 2023
Thank you for taking the time to leave such a lovely review. We are so pleased that you enjoyed your stay and we hope to see you again

8/10 Bagus

Colin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice motel with good amenities. Just saying, a full length mirror would be great, especially for those of us attending a special event.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management :) pada tanggal 18 Nov 2023
Thank you for your review

8/10 Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management :) pada tanggal 12 Nov 2023
Thank you

10/10 Sangat Bagus

Kellie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management :) pada tanggal 4 Nov 2023
Thank you

10/10 Sangat Bagus

Tony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Shall return
Well located, friendly staff. Very clean. Highly recommend.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management :) pada tanggal 3 Nov 2023
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your time with us and hope to see you again

10/10 Sangat Bagus

Nathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Management :) pada tanggal 3 Nov 2023
Thank you!

8/10 Bagus

Isabella

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gute Unterkunft für 1 oder 2 Tage. Sehr freundliches und hilfsbereites Personal. Das Restaurant Jimmy D's hat sehr gutes Essen vor Ort oder als room service.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Management :) pada tanggal 26 Okt 2023
Thank you for your lovely review. We are so pleased you enjoyed your stay with us and eating from our restaurant

10/10 Sangat Bagus

Carl

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Clean, Spacious and Comfortable Room. Only concern was the Open Shower over a Corner Bath with No Rails for Support while Showering. Very Happy with Room.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Management :) pada tanggal 21 Okt 2023
We are delighted to hear that you had a wonderful experience overall. Your feedback about shower rails is duly noted, and we appreciate your input. We strive to improve our facilities and provide a more enjoyable stay for our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Sangat Bagus

Kaz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
From the booking to the reception to the stay and checkout everything was seamless and professional. The room was very clean, comfortable and dog friendly. This property has now become our motel to stay at as we travel back and forth to Far North Queensland. 10 out of 10 👍
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management :) pada tanggal 11 Okt 2023
Thank you for your taking the time to leave us a review. We are so happy to hear that you enjoyed your stay with us and we look forward to welcoming you back on your next trip to Makcay

10/10 Sangat Bagus

Tara

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very well set up. Great price.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management :) pada tanggal 11 Okt 2023
Thank you for your taking the time to leave us a review. We are so pleased that you enjoyed your stay with us

10/10 Sangat Bagus

Glen

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed staying at the accomodation but I am wondering why I payed $139 for the room and then an extra $150 for something else. Quite expensive for one night. I thought the room would only cost $139 as advertised.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management :) pada tanggal 3 Okt 2023
Thank you for your feedback and we are happy that we could resolve this issue

8/10 Bagus

Tracey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great team easy to deal with. Meals nice and quick to room service. Pet friendly!!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management :) pada tanggal 25 Sep 2023
Thank you for taking the time to leave us your review. We are so pleased that you enjoyed your stay with us and we hope to see you again

10/10 Sangat Bagus

Shanna

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable pillows, dog friendly, cutlery and microwave in the room
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management :) pada tanggal 19 Sep 2023
Thank you for taking the time to leave us your feedback. We are happy to hear that you enjoyed your stay and hope to see you again in the future

10/10 Sangat Bagus

Bernadette

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Fasilitas
We booked a Pet Friendly room it was co-ordinated very well. Excellent Service staff were friendly and helpful. Room was clean, comfortable. Only negative was we wanted to wash the dishes we used but no dishwashing liquid or tea towel. A very small detail I am sure they wanted us to leave them. A big thank you to the staff we dealt with they went above and beyond to make us comfortable.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management :) pada tanggal 19 Sep 2023
Thank you so very much for your lovely review. We are so pleased that you enjoyed your stay and we hope to see you again

8/10 Bagus

Guy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good solid motel with great staff and a much better than average restaurant. Some other review said the bed was too soft I'd say it was a little too firm - so subjective. A pleasure to have room service at end of a long day. I''ll be staying again.
Tanggapan dari Management :) pada tanggal 19 Sep 2023
Thank you for taking the time to leave us a review. We are so pleased to hear that you enjoyed your stay and look forward to seeing you again soon

10/10 Sangat Bagus

Amy

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing pet friendly accomodation. Very clean and smells lovely when you walk in. Staff so helpful. I loved seeing a doggy bed bowl and treats in the room such an adorable touch. Will definitely be back.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management :) pada tanggal 13 Sep 2023
Thank you for taking the time to leave us such a kind review. We take great pride in the presentation of our motel and want all our guests to feel welcome and comfortable so we are so happy to hear that you enjoyed your stay. Hope to see you again soon!

8/10 Bagus

Janine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very pleasant stay room was big & nice with an upgrade to a king room. The Bed was a bit too soft for us though but other than that it was value for money.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management :) pada tanggal 9 Sep 2023
Thank you for taking the time to leave us a review. We are so happy that you enjoyed your stay and hopefully we see you again soon

10/10 Sangat Bagus

Yvonne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable great space
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Management :) pada tanggal 6 Sep 2023
Thank you for your review, we are so pleased to hear that you enjoyed your stay with us and hope to see you again when you are next in Mackay

10/10 Sangat Bagus

Marlene

Menginap 8 malam pada bulan Februari 2023
Tanggapan dari Management pada tanggal 24 Agu 2023
Thank you :)

8/10 Bagus

Judith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Denise pada tanggal 15 Jul 2023
Hi Judith,Thank you for your review and I am very pleased that you enjoyed your stay with us and hope to see you again when you visit Mackay.Kind RegardsDenise

10/10 Sangat Bagus

Maria Christina

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like that it is very cozy and friendly for me and son and my dog.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Zahli pada tanggal 14 Jul 2023
Hello Maria, we are very glad you all enjoyed your stay and we hope to see you again next time you are in Mackay.Thank you, Zahli & The Alara Team :)

10/10 Sangat Bagus

Rachel

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Denise pada tanggal 24 Jun 2023
Thank you, Rachel we are very happy that you enjoyed you stay with us and hope to see you again.Kind RegardsDenise

10/10 Sangat Bagus

Robyn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Zahli pada tanggal 24 Mei 2023
Hello Robyn, thank you for the review.

10/10 Sangat Bagus

Jillian

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing staff. Our dogs were welcomed. Food at restaurant was so so good. Can't fault this place. Will definitely stay here again and will definitely tell everyone how good it's.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Zahli pada tanggal 23 Apr 2023
Hello Jillian, thank you for your amazing review. We are super glad you enjoyed your stay and we hope to see you again next time you are in Mackay :)Thank you, Zahli & The Alara Team

10/10 Sangat Bagus

Brigitta

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room service was exceptional, food was fantastic, even our puppy received a treat. The room was very clean. Management and staff super friendly. Easy walk to the botanical gardens to stretch the legs, which we needed after a long drive in the car.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Kassie pada tanggal 13 Apr 2023
Hello Brigitta,Thank you so much for your great review. We are glad you enjoyed your stay and hope to see you again next time you are in Mackay. Kind regards, The Alara Team :)

10/10 Sangat Bagus

Sophie

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were incredibly friendly, check in and out was easy and I’m so glad it was pet friendly. Highly recommend!
Menginap 1 malam pada bulan April 2023
Tanggapan dari Kassie pada tanggal 13 Apr 2023
Hi Sophie,Thank you so much for your great review. We are glad you enjoyed your stay and hope to see you again next time you are in Mackay. Kind regards, The Alara Team :)

10/10 Sangat Bagus

Thomas

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the personalised doggy chew gift, to the high quality room amenities and sheets/beds, Alara is quite simply one of the best Motor Inns we have stayed in. The pool was a welcomed oasis after the six hour journey as was the fact the room had been pre-cooling for us. The biscuits to go with our tea and coffee were absolutely delicious. This will be our one and only choice for accommodation whenever we pass through Mackay again.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Kassie pada tanggal 13 Apr 2023
Hello Thomas, Thank you so much for your Fantastic review. We are glad you enjoyed your stay and hope to see you again next time you are in Mackay. Kind regards, The Alara Team :)

10/10 Sangat Bagus

Geoffrey, Wallan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Kassie pada tanggal 13 Apr 2023
Hi Geoffrey,Thank you for the wonderful review, hope to see you again.Kind regardsAlara Team

8/10 Bagus

Mark Emma

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfy bed, very clean, great water pressure, pet friendly
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Kassie pada tanggal 4 Apr 2023
Mark and Emma,Thank you for your lovely review, look forward to you staying with us again.

10/10 Sangat Bagus

Luke

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We staued in a pet friendly room, and the staff were absolute amazing with our dogs and accommodated needs required. Thank you. We will definitely stay again.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Robyn pada tanggal 27 Feb 2023
Hi Luke, we are so very glad that you enjoyed your stay with us! Thank you for your wonderful review and we hope to see you again if you are travelling back through Mackay. Robyn on behalf of the Alara Team

10/10 Sangat Bagus

Rita, Etobicoke

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very welcoming reception, made us feel right at home. Room spacious and very clean…
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari The Team at Alara pada tanggal 20 Feb 2023
Thank you so much for your review Rita. We love it when guests tell others about their experience at Alara.Safe travels. team Alara : )

10/10 Sangat Bagus

David

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, friendly staff. Kids had fun in the pool.
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Team Alara pada tanggal 9 Feb 2023
Thank you kindly David for your review. We appreciate the time you have taken to tell others about your experience here. Safe Travels, the team at Alara

6/10 Cukup Baik

Mathew

Bepergian bersama hewan peliharaan
I booked this room specifically on the basis that it was pet friendly however this was not the case and I had to ring around to see if someone would take my pet in for the night. The property manager was lovely and apologetic about the fact that there were no more pet friendly rooms available but I wasn't happy with that outcome because I had paid for a room that was pet friendly. The room was booked during the time that there was an extreme weather event in QLD so I only used it for a couple of hours and then decided to head onwards to my destination because the motel would not accommodate my pet. The property manager wasn't keen on a refund but I instead asked her to give the room to someone else who was desperate for accommodation in such horrible weather which she wasn't keen to do either. I would not stay at the this place again.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Narelle Hetherington (manger) pada tanggal 20 Jan 2023
Thank you for your review Matthew. We have started the process with Expedia (wotif) to have non-pet added into the room title so that people will be under no assumption as to the type of room chosen and paid for at the time of booking. The amenities had been used during your stay making in not possible to re-book or refund this room as cleaners do not live on site. You were given the choice on arrival to cancel your stay with us, which you declined. We are glad you made it through the flood water and wish you well. Kindest Regards Narelle Hetherington (manager)

10/10 Sangat Bagus

Aaron

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Zahli pada tanggal 18 Jan 2023
Hello Aaron, thank you for your amazing review. We are very glad you enjoyed your stay and hope to see you again next time you are in Mackay. Thank you, Zahli & The Team at Alara

10/10 Sangat Bagus

Susan

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We appreciete very much that a room was made available for us with our 2 small dogs. When we booked the pet friendly Motel, there was no option to select pet or no pet. So we assume all was good with pets. The managers were so helpful. The room was great. Comfortable bed and pillows. Nice bathroom and shower. Highly recommend this Motel.
Tanggapan dari The Team at Alara pada tanggal 12 Jan 2023
Thank you so much for your review. Safe travels from the team @ Allara

10/10 Sangat Bagus

Narelle

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Tanggapan dari The Team at Alara pada tanggal 12 Jan 2023
Thank you for your reviewSafe travels

10/10 Sangat Bagus

Megan

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
In the last two properties we stayed at we moved the beds so our son wouldn’t fall out of the bed and under the beds were filthy in both units
Tanggapan dari The Team at Alara pada tanggal 12 Jan 2023
We apologies for not responding earlier Megan and that you appreciated that under our beds was clean. Safe travels

10/10 Sangat Bagus

mark, Mount Sheridan

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pet friendly room was very clean & fresh smelling. We would stay there again with pup.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Zahli pada tanggal 17 Des 2022
Hello Mark, Thank you for your lovely review. We are glad you enjoyed your stay and hope to see you again next time you are in Mackay. Kind Regards, The Alara Team.

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the great service , the welcoming fruit platter was great , just was a vert nice stay, the meals were great as well.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Zahli pada tanggal 17 Des 2022
Hello Robert, thank you for your wonderful review. We are very glad you enjoyed your stay and hope to see you again! Kind regards, The Alara Team :)