Cari Taman Karavan di Madiwala

"Good customer service"

"Got upgraded to a suit, that was super nice , very India and vegetarian friendly breakfast buffet - has Jain food as well - dosa, sambar, dhokla, poha etc . The bathtub inside the room with a view was great. Loved the blue tooth speaker in the room as well to enjoy some music. Room was largely clean, guest services are a hit or a miss , sometimes on time sometimes delayed. Laundry takes a day, If given in the night they give it back next day same time. Reception also helps with dollar exchange...

"Fantastic hotel, the room and facilities were fantastic and the staff were always so kind and helpful."

"G"

"Waktu tempuh dari bandara Colombo ke hotel ~ 45 menit (dengan mobil). Saya check in di hotel sekitar 00.30, petugas dengan cepat mempersiapkan semua yang dibutuhkan dan kunci kamar sudah tersedia dalam waktu 5-10 menit. Saya tinggal di lantai 11. Pemandangan cukup bagus sebagian ke arah kota dan sebagian ke pantai. Interior kamar type minimalis modern. Kamar cukup bersih, luas nya sedang utk 2 orang. Kamar mandi bersih, hanya amenities sangat standard. Kualitas sabun dan shampoo harus...

"The staff were really helpful, especially the check in team, and the driver who took me back to the airport."

"Lokasih hotel bagus mau makan cukup gampang tapi pelayanan hotel ini kurang bagus jadi merasa kurang nyaman"

"Nice location for those who like to walk around the city. Spacious room and helpful staff."

"Staff were the best, property needed upgrading"

"Friendly and willing to help staff, best buffet breakfast"

"Lovely colonial hotel. Fabulous breakfast. Great salt water pool. Loads of history and character. Staff friendly and helpful."

"This is my very first stay at this hotel & I was told it's under a new ownership for the last 6-7 years. The Front Desk & the Housekeeping crew were very friendly, courteous & attentive. I was given two free 500ml bottles drinking water per day which was very helpful. The bedroom & bathroom linens were very clean without any stains. The air conditioner was perfect for me, but the elevator failed for two and a half days due to lack of spare parts. I was on the 3rd floor, and the Front...

"I've stayed at quite a few of the nicest hotels in Colombo over the past few years, both with my family and alone, and I'm really pleased I tried ITC this year. It's probably now my joint favourite alongside the Hilton Colombo Residences. It is superior to the Shangri-La (where the rooms are shoeboxes and the feeling is sterile) and Mt Lavinia (which seems too obsequious to a colonial past!). The lobby area is great and I felt like spending a lot of time there. The vibe feels more high end Sri...