Madrid hotel guide. Best Western hotel in Madrid, New York

"Property looks like it was recently updated; however, some of the work is less than excellent with rippling wallpaper, and seams coming apart, etc."

"Well maintained and wonderful staff; only concern was the phone in the room wasn’t working, may want to check the connection and line."

"We stay overnight to visit with our son who attends school nearby. The room is large, bright and clean. The bed is comfortable. The home has character while offering a nice bathroom and kitchen area. You cannot hear the other guests while in your room but have the chance to congregate in the kitchen or common areas. Sal is very helpful with accommodations and quietly goes about business. You can walk to many places around town. A grocery store is across the street if you need to pick something up, but the fridge has drinks, snacks and other basic needs. We will choose this location for each stay. "

"Great "

"The Potsdam in was clean, cheap and nice place to stay while I was in town for the night. My son was comfortable. It was convenient and the staff was very friendly. Will definitely stay again."

"Coffee too slow. Expensive machine, but takes too long when crowded. Chipped tub Poorly repaired concrete at one of the entrances, etc etc Staff was nice"

"Breakfast was fresh n hot. Staff friendly and attentive. Housekeeping responded to needs "

"Room was dated but staff friendly, nice gym, pool area was clean and quiet. Would recommend to stay here!"

"This motel was a very nice surprise. We were pleasantly pleased with the warm welcome we received, the clean room we walked into, and the clean property. "