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Ulasan untuk Fredrick's Hotel Restaurant & Spa

4 out of 5
Fredrick's Hotel Restaurant & Spa
Shoppenhangers Road, Maidenhead, England

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 50 dari 273 ulasan" "
Penilaian 8 - Bagus. 86 dari 273 ulasan" "
Penilaian 6 - Cukup Baik. 54 dari 273 ulasan" "
Penilaian 4 - Buruk. 45 dari 273 ulasan" "
Penilaian 2 - Sangat Buruk. 38 dari 273 ulasan" "

7,0/10

Kebersihan

7,2/10

Staf & layanan

6,6/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Patrick

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were exceptional, as they were happy to be working at this marvellous hotel!
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Ifan

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Dated
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Stuart

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
The food and staff were good, but the room was cold and the hotel good do with some TLC in places. It was close to where I wanted to be but I think it's expensive for what it is.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Scott

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Brian

Bepergian bersama teman
Very smart and furnished/decorated
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

stuart

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
well priced for the area, but unclean and run down.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Kristofer

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Paul

Disukai: Kebersihan, kondisi & fasilitas properti
2 night weekend stay.
The hotel looks very nice and my room was very nice. My room was spacious and clean, and had a large bathroom. It had a king size bed that was very comfortable and good wardrobe space. However, upon arrival the room felt cold, and the bathroom felt very cold. The bathroom central heating radiator wasn’t working, and with the outside temperature being near zero, the bathroom was very uncomfortably to be in. The hotel must have known there was no heating. I did complain but nothing was done to address the problem. Luckily I had taken my own toiletries with me as the tiny amount of shower gel provided wasn’t enough for 2 days of cleansing, and it wasn’t replaced by room service. Milk and coffee in the room was also not topped up by room service - so I bought some milk from a Tesco store and kept it fresh in the cold bathroom. I had dinner in the hotel on the first night, but I was informed that there was a Christmas party at the hotel that evening, and I would have to dine early - I was made to feel like an unimportant customer - which I didn’t appreciate. Consequently I went to the dining room earlier than I would have liked to. I was the only person there and the room was uncomfortably cold. I ordered sea bass fillet on a bed of gnocchi - which I didn’t enjoy. The sea bass fillet was meagre, and the sticky toffee pudding desert was served below hot, and I didn’t enjoy it - In fact, I wish I’d have gone elsewhere. I didn’t eat in the hotel after that bad experience.
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Daniel

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Ok hotel but restrictive spa use.
Hotel Ok but booked for spa facilities and very disappointed to be told they are only complimentary 5pm-8pm and a significant extra charge to use in the morning of our stay. Never experienced this anywhere else.
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Asuka, Los Angeles

Tidak Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Dean

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Cherie

Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Low budget hotel
Beds were so uncomfortable it was like sleeping on a water bed. Rooms were tired and dated. In need of updating. Breakfast buffet was disappointing, eggs were like rubber. Coffee wasn't nice either.
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Liam

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Siddhanati

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice quaint English hotel and spa. Very peaceful. Staff are extremely friendly, polite and helpful.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Angela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Jamie-Lee

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Questionable 4 stars
A disapponting stay at this so called 4 star hotel. Advertised as spa access with no restrictions stated on the hotels.com website or their own website however there are restrictions and access is only between certain hours on the day of check in. Use at other times is charged at £35 per person!! Breakfast was also disappointing we were first in the breakfast room and the food was dry and looked (and tasted) like it had been left out for a long time. We were not the only guests that had issues with the hotel and when i approached the hotel staff to complain i was told that complaints were only dealt with via email and that noone would be listening to what i had to say.
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

leonard

Everything
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

James

Menginap 3 malam pada bulan Juni 2023

8/10 Bagus

Simon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good food, lovely spa, at the price it’s better than the reviews would have you believe. Some of the rooms do need a refurb or update, but other than that no complaints.
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will definitely stay again.
The reception/check-in staff were very helpful and friendly. Nice, spacious room with balcony. The warm welcome upon check-in made me realise that a lot of hotels have lost this personal touch.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

NEAL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Weekend Stay
Hotel is very nice overall but needs refurbishing in some public areas and rooms (particularly bathrooms). Some staff very pleasant and helpful but some indifferent.
Menginap 2 malam pada bulan April 2023

4/10 Buruk

Michael

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The place looks tired and run down for a 4 star rated hotel i expected better when i checked in i felt the receptionist was arrogant and surly towards me.. i stayed in an executive suite the mattress was sunken and very uncomfortable and i struggled to get a good nights sleep The bathroom the water press was non existent The restaurant the food was mediocre, and i had to look for staff while waiting to be seated. For the amount i paid for the reservation i expected more when you consider just a few yards along the road The Holiday Inn provides much better service/facilities than Fredricks very dissapoonted
Menginap 2 malam pada bulan April 2023

8/10 Bagus

Marianne

Menginap 1 malam pada bulan Februari 2023

2/10 Sangat Buruk

Richard

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel in a poor state of repair - nothing like the photos presented in the profile. Areas of the room were chipped & broken and poorly cleaned. The spa areas as well were in dire need of restoration - form the photos implies it is a 4 star property but the bathrooms particularly bad state and the shower hardly working. Electric heaters everywhere. For the price paid was extorsion to only see the true state once we had arrived and had been for 'luxury' weekend away...... Very angry & disappointed
Menginap 1 malam pada bulan Februari 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fawlty Towers
I was staying for one night for business and had a terrible experience. After putting my belongings into my room I went out for dinner but when I came back my key wouldn’t work on the door and neither would the master key. I was then moved to another room but didn’t have any of my belongings being told the door would be fixed in the morning so I could take my belongings. The door wasn’t fixed, instead I had to go to work meeting a customer in the clothes I had worn the day before, with no toothbrush or deodorant to use which was very embarrassing. After finishing a days work I then went back to the hotel to get my belongings because they had finally fixed the door but they had packed all my things for me which I did not appreciate while I was away, thankfully I had no valuables in my room. The bath was also pretty dirty as you could see the layer of grime washing away as I used the shower and the overall condition of the room was very aged. I was given no compensation for this or even a satisfactory apology from anyone, it seemed more like I was just making the staff annoyed that they had to deal with something. I travel a lot for work and stay in all kinds of places but never leave a bad review but I don’t want anyone else to have to deal with this. The locals did tell me to avoid this place but i thought how bad could it be.
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Nice hotel, could do with a revamp. Pool fun, spa bubbles and water spouts not working. Room TV nottined. But staff, room and food excellent.
Menginap 1 malam pada bulan Februari 2023

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Dubstep wake up call from the kitchen
The hotel was ok. Looked very tired. And the same with the spa. Neither the steam room or sauna were particularly warm. However the best part was the 6.30 wake up to music blaring out of the kitchen situated near our room. And being told at reception there wasn't much they could do And the smell of weed the night before by the fire exit. Maybe linked? Shower in the room not great either, overall a very dated hotel. Wouldn't rush back.
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Robert

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
For the moment only a 5 out 10.
Wonderful hotel full of artwork, but kitchen and cleaning poorly managed. Swimming pool stone cold, cover broken. No senior management and no everyday money. Half the hotel refurbished. Book a suite or take your chances.
Menginap 3 malam pada bulan Januari 2023

4/10 Buruk

Robert

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Frederick's Hotel Our Christmas Nightmare
Faulty Towers II is what we now call Frederick's . No question this hotel once had a glorious past. We stayed there over the Christmas period for 5 days in the "Bridal Suite". The hotel is poorly managed with management lacking direction and purpose. Events : upon arrival we went to our bedroom . The bed was not made and had old blankets stuffed in a cupboard , the replacement duvet had urine stains on it , carpets had not been vacuumed. After 3 days after complaining we eventually had the hallway vacuumed, however the room was never vacuumed and the sheets replaced, although a load of towels was delivered, and new cups and glass ware, which had to be returned as not properly washed. on 2 day we had no hot water and no one came by to let us know, so went to thew front desk to see if they could give us a room to shower in that had hot water. We showered in a no show room which had a Christmas bottle and puddings in it . We were told all the guests got this for Christmas , except us. Clearly no clarity in management For breakfast for the first day we were told that the chef does not do scramble eggs and the breakfasts were a 1/5. The hotel badly needs some TLC as there is a major need to use touch up paint every where. It definitely is running at a loss and I am not sure why it is still open as it looks like it is being run by an non interested administrator. At night we had to use a head torch to ensure our safety in the unlit halls. Hotels. com should de-list this hotel.
Menginap 5 malam pada bulan Desember 2022

10/10 Sangat Bagus

Kate

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Jo

Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

Nancy

Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

Phil

Menginap 1 malam pada bulan Oktober 2022

4/10 Buruk

Valerie

Tidak Disukai: Kondisi & fasilitas properti
Don’t bother
Three days before arrival we had a phone to say all of Spa facilities were closed, negotiated a free dinner on one of our nights stay, our room upgrade was terrible, bath would not drain, extractor fan not working, heating was broken/off ? Given a mobile heater. Felt very sorry for the staff as I have to admit they were very nice under difficult circumstances
Menginap 2 malam pada bulan November 2022

8/10 Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient, clean and warm welcome
Great little hotel, spacious rooms, friendly welcoming staff. Didn’t eat there so can’t comment on food. Only negative was the spa/leisure side was closed due to essential maintenance, which was only announced on the day of arrival.
Menginap 5 malam pada bulan November 2022

10/10 Sangat Bagus

Jordon, London

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic stay at this property. The hotel has charm and character, is clean, and comfortable
Menginap 1 malam pada bulan November 2022

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Sir Frederick thriller
Disappointed. 2 hours before booking in i get a email to say the main facilities was unavailable. After checking in we witnessed a broken glass on the table a female underwear behind bedside cabinet which i had to ask to remove twice also the cob webs in the room. In return they gave us 1 course complementary dinner that wasnt satisfying. For the price for breakfast was ok if the buffet was for the two days. Its a shame that such a nice hotel that have some many miserable staff members. Had more of a cheerful experience meeting the housekeepers. For the price i paid and the experience i had i will never return to the Sir Frederick hotel
Menginap 2 malam pada bulan Oktober 2022

4/10 Buruk

Ian

Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Simon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff, good spa, good size room
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Judith

Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Belinda

Had a lovely room, nice and clean with coffee pod machine snd huge bath. Bed was comfortable and staff helpful. Improvement would be starting breakfast earlier than 7am and improving the continental variety. Cooked breakfast was lovely, great coffee too.
Menginap 1 malam pada bulan September 2022

8/10 Bagus

Roldan

Menginap 2 malam pada bulan September 2022

4/10 Buruk

STEPHANIE

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very disappointing
My mum and I did a 3 night stay here over the August bank holiday. My mum, Susan H, has put a review on Trip Advisor so please read that for comment.
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Graham

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A little past its sell by date bit good value for money
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Nisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022

6/10 Cukup Baik

Jamie

Disukai: Kebersihan
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Lovely & relaxing
Went for a wedding booked for 2 nights booked an extra night after the first night, all the staff are so helpful and friendly. If you want a quiet an relaxing break the spa is the place to be the manager Bhakar is so friendly and helpful made me feel so at ease. We have already booked to go back this month for a couple of nights. The only thing is they only provide breakfast no evening meals. Recommend hotel for short breaks and especially for that special day. Cant wait to go back.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Reception Team pada tanggal 23 Agu 2022
Good Evening,We now provide evening meals , Mon-Thurs 5:30pm until 8:30 pm and Fri - Sun 12pm to 8:30pmRegardsPaulFredricks Hotel 7 Spa

8/10 Bagus

Fiona

Menginap 1 malam pada bulan Juli 2022