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Ulasan untuk Thames Riviera Hotel, Sure Hotel Collection by Best Western

3 out of 5
Thames Riviera Hotel, Sure Hotel Collection by Best Western
The Bridge, Maidenhead, England

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 88 dari 430 ulasan" "
Penilaian 8 - Bagus. 174 dari 430 ulasan" "
Penilaian 6 - Cukup Baik. 96 dari 430 ulasan" "
Penilaian 4 - Buruk. 49 dari 430 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 430 ulasan" "

7,8/10

Kebersihan

7,8/10

Staf & layanan

7,4/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

CHARLOTTE, LOS OSOS

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Martin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The property has been renovated over the past year. It is clean and tidy the rooms are comfortable
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location for my needs, better than expected in terms of quality
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Kevin

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Naomi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Okay as budget hotel
An okay budget hotel. My room was very cold - heating didn’t work properly - the thermostat may have been set too low. Very small room with a view of the road (but I imagine some rooms have a river view). Service in the restaurant is terrible but the food is okay. My room wasn’t serviced. Reception staff are lovely though. There is a car park but it gets very full.
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Chiu

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and comfortable in a good location. Breakfast was good too.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

richard

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Richard bell
First room I was offered the bed was not made and room not cleaned. Second room the generators for the air conditioning etc were right below my bedroom window.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Ian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Birthday long weekend stay
Our room was in the lodge adjacent to the main hotel building. Standard double room which looked as if had been refurbished. Lovely & clean with lovely clean refurbed bathroom with walk in shower. Breakfast good with continental choice & full English breakfast buffet style.
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Nicholas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Quiet, comfortable and convinient. Bacon and sausages could of done with a bit more cooking but overall a good breakfast.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Simon

Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

joanne

Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

CQUE

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfy with lovely staff
Very friendly and helpful staff. There was a Wi-Fi problem in my room, which prevented connection to my ‘phone and tablet and also affected the TV. It was almost 2300, but receptionist came to my room to investigate, attempted to solve problem then called Maintenance. As the problem could not be found, he moved me to another room. I was only staying to collect family from Heathrow early the next morning. However, when their flight was delayed by 6 hours, hotel manager said I could keep the room as long as I needed past checkout time. So I had a very nice breakfast and returned to bed! This, recently renovated hotel was perfect for my needs and the staff couldn’t have been more accommodating.
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Marc

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nicely renovated, good location and nice quiet rooms.
Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Craig

Menginap 1 malam pada bulan Februari 2023

6/10 Cukup Baik

Christine

Didnt give much info when i checked in re breakfast etc
Menginap 1 malam pada bulan September 2020

6/10 Cukup Baik

John

Traveler bisnis
Convenient location but that’s it
Menginap 1 malam pada bulan September 2020

10/10 Sangat Bagus

David, Wellingborough

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was all pretty good considering the covid-19 restrictive situation.
Menginap 2 malam pada bulan Juli 2020

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Agustus 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Great Location. Tired and shabby decor Holes in curtains, stains on carpet, internal door alarms broken and beeping all night. Corridors really run down.No fridge in room. Front desk miserable and sullen Evening meal was very nice and restaurant staff attentive and pleasant.
Menginap 1 malam pada bulan Juli 2020

8/10 Bagus

victor

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juni 2020

6/10 Cukup Baik

Rose

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
It’s ok.
The bath plug was wouldn’t come out. The dial of the plug was greasy. The towel rail was stone cold There is a gap around the door. I had to lay the towel Dow to stop the draft. The fire door was propped open whilst people had a smoke in the evening. And morning at 7 am. I had to close the door at 11pm. There was out of date info in room. I had dinner and attempted to claim the 20 percent discount and was told it shouldn’t have been in the folder.
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

Nicola

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Maret 2020

6/10 Cukup Baik

Paul

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Felt like an inconvenience
Left a message with hotel to say it would be a late check in around midnight. Arrived at 23.56 to be left standing in reception for 20 minutes. I rang the hotel, checked in the bar, checked the loos but no one around. After a 15 hour day and only 7 hours before having to get up this is the last thing I needed. In the end I went behind the counter and found my room card already prepared so just filled the form in and went to bed. When I mentioned it in the morning I was told it was tough, the night manager was on his security round so it is what is. When I said well maybe leave a note on the desk or carry a mobile so guests can ring on arrival the receptionist just looked away and carried on with their duties. I really felt like an inconvenience.
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent service
Super fint hotel med excellent service. Både i café, restauranten og receptionen.
Menginap 3 malam pada bulan Februari 2020

4/10 Buruk

Siobhan

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Aivan mahtava suuri huone, amme, vedenkeitin. Vähän veti ikkunoista, mutta ei haitannut ollenkaan.
Menginap 1 malam pada bulan Februari 2020

6/10 Cukup Baik

Joanne

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Hotel
The staff where amazing as usual but the lady on breakfast on Saturday morning was rude and not nice at all made me feel very uncomfortable
Menginap 2 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2020

6/10 Cukup Baik

Anonymous, Manchester

Traveler bisnis
Disukai: Kebersihan
The location was excellent. The room/bathroom where in need of a overall. Frayed carpets.The bedding was clean and fresh.But the bases of the bed were dirty and again frayed.Only noticed this because they were exposed and not dressed.The toilet roll holder constantly falling of the wall. And the shower sprayed out in every direction!! And if you wanted to relax with a movie on the T.V dont bother limited channels. Last night not even ITV available but was thus morning.
Menginap 2 malam pada bulan Februari 2020

8/10 Bagus

Mari

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly Local Hotel
The staff were very helpful and friendly. The building is slightly dated but been well looked after and clean.
Menginap 1 malam pada bulan Januari 2020

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2020

8/10 Bagus

Martyn

Disukai: Kebersihan, staf & layanan
Thames break needed.
Good size room and very good view of the river. Very quite despite being close to the road. The room was ok, the door could not be fully open because of the return catch. The mattress was very soft and had not side states so had to keep from falling off.
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

2/10 Sangat Buruk

Tiberiu

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2020

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan
We stayed for one night and found the room to be very nice however when thing started to go go wrong we got a very different view of the hotel. When upstairs starting making excessive noise at 4am and we tried to ring reception we found that the room telephone would not work so had to call with our own phone. After a long wait with the phone just ringing and we complained about the noise we were told it would be checked out and sorted. Nothing was done so by about 6am we decided to pack up and leave and complain again in person to reception to find the reception unmanned. So on the whole we would say this hotel is very nice until you have a complaint in which case your basically on your own to sort it out.
Menginap 1 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

sameer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Ok facilities but very tired and dated. Needs a face lift. Small room with a double bed touching the wall The sink and shower plugs were blocked
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

James

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Joanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel
Stay was amazing staff amazing definitely be staying here again
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely location. Friendly and courteous staff. Have stayed here a couple of times now.
Menginap 1 malam pada bulan Desember 2019

2/10 Sangat Buruk

ANDREW

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Never again
Room 103 constant slamming of doors from bow in kitchen until midnight and again at 0600. Bed way too soft like being on a half deflated space hopper.
Menginap 4 malam pada bulan Desember 2019

8/10 Bagus

Kristin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Joanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay
Brilliant stay staff amazing breakfast lovely
Menginap 2 malam pada bulan November 2019