Desain gedung

Ulasan untuk Swissôtel Makkah

5 out of 5
Swissôtel Makkah
King Abdul Aziz Endowment, Ajyad Street, Makkah

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 560 dari 1003 ulasan" "
Penilaian 8 - Bagus. 243 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 107 dari 1003 ulasan" "
Penilaian 4 - Buruk. 45 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 48 dari 1003 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

H ANJUNG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Hotel Management team pada tanggal 20 Jan 2024
Dear Guest, Thank you for your awesome feedback. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

8/10 Bagus

Abdul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dinner food options were really limited and not good at all
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 1 Mei 2024
Dear Abdul, thank you for bringing this to our attention. We will take your comments regarding our food quality and menu options into consideration as we always work to provide our guests with the best possible service. It was a pleasure having you at Swissotel Makkah. We promise you a tasteful experience on your next visit.

2/10 Sangat Buruk

Mousa

Disukai: Kebersihan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 1 Mei 2024
Dear Mousa, We take all reviews seriously to constantly improve our services. Your feedback have been forwarded to the concerned department as your comfort is our top priority. Looking forward to serving you again.

10/10 Sangat Bagus

M

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Clean hotel with great options for walking to the haram. You can choose to walk outside on the street or inside through the clock tower building to reach the Haram, both of which are reasonably quick. Bathroom was on the slightly small side but was clean and minimalistic. Breakfast options were reasonably good, the omlette station was very good and the guys working on that were really nice and helpful. Queues often built up quickly for this so get there early if you want to avoid queuing for too long. Multiple lifts are available which was great and meant waiting for one was a very short wait. Especially as it's a very large and busy hotel.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 29 Apr 2024
Dear Guest, thank you for your honest opinion about your experience at Swissotel Makkah. We are thrilled that you liked our location that directly faces the holy Kaaba. Also, we are grateful for your positive feedback towards our bathroom cleanliness, restaurant staff service and breakfast buffet variety. Regarding your concerns about bathroom size and crowdedness, we have forwarded it to the concerned department. We promise you a revitalizing escape full of peace of mind on your next visit.

10/10 Sangat Bagus

Fadi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the great mosque
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 29 Apr 2024
Dear Fadi, we can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs, can’t wait to welcome you again soon.

10/10 Sangat Bagus

Mohammad

Disukai: Fasilitas
Excellent
Menginap 7 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Dear Mohammad, thank you for your kind feedback. We are thrilled to have you at Swissotel Makkah. We are waiting to serve you again soon.

8/10 Bagus

Amir

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was fine. Good location and service was good. However the bathroom left something to be desired. Tiny shower room and the water temperature could not be regulated in room 1809.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 24 Apr 2024
Dear Amir, thank you for your positive feedback towards our location, service, and bathroom, we are always honored to welcome you at Swissotel Makkah, we take your comment about shower room size and water temperature into our consideration to improve our services, waiting to serve you again soon.

8/10 Bagus

Abdullah, Fremont

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service and excellent location
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 24 Apr 2024
Dear Abdullah, thank you for your positive feedback towards our service and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

10/10 Sangat Bagus

Mohammed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 24 Apr 2024
Dear Mohammed, we can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs, can’t wait to welcome you again soon.

10/10 Sangat Bagus

Mohammed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best hotel I stayed in.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 24 Apr 2024
Dear Mohammed, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

10/10 Sangat Bagus

Mohammad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything is excellent except that the rooms need to be equipped with USB outlets
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 22 Apr 2024
Dear Mohammed, thank you for your positive feedback, we are always honored to welcome you at Swissotel Makkah, we take your comment about room amenities into our consideration to improve our services, waiting to serve you again soon.

10/10 Sangat Bagus

Ousman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel management pada tanggal 19 Apr 2024
Dear Ousman, Thank you for your awesome feedback. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

2/10 Sangat Buruk

Ibrahima

Very nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 15 Apr 2024
Dear Ibrahima, thank you for your review as it helps us to maintain an excellent standard of service to our guests and always improve. We look forward to welcoming you soon with a promise of a Swiss Vitality experience that will let you experience a quality of life.

10/10 Sangat Bagus

Kazi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very well maintained and clean Hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management Team pada tanggal 12 Apr 2024
Dear Kazi, thank you for your awesome feedback about hotel maintainenece and cleanliness. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

10/10 Sangat Bagus

Nawaim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good place
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management Team pada tanggal 7 Apr 2024
Dear Nawaim, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

10/10 Sangat Bagus

Nawaim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management Team pada tanggal 2 Apr 2024
Dear Nawaim, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

6/10 Cukup Baik

Imran

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
They didn’t provide shuttle service to the customers and the access to the hotel was terrible specially if you are coming outside of the city via taxi or any other transportation the cops closed all the roads towards the hotel. And we walked to the hotel from be far with all our luggage that was a terrible experience. And when we reached to the hotel they couldn’t give us the room which we booked online for some strange
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management Team pada tanggal 28 Mar 2024
Dear Imran, We take all reviews seriously to constantly improve our services. Your comments about transportation and reservation service have been forwarded to the concerned department as your comfort is our top priority. Looking forward to serving you again with a promise to provide you with a better service and experience.

10/10 Sangat Bagus

Roda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good experience
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 24 Mar 2024
Dear Roda, thank you for your awesome feedback. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

10/10 Sangat Bagus

Ayah

Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hotel Management team pada tanggal 6 Apr 2024
Dear Ayah, thank you for your kind feedback. We are thrilled to have you at Swissotel Makkah. We are waiting to serve you again soon.

2/10 Sangat Buruk

Adham

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management Team pada tanggal 3 Apr 2024
Dear Adham, We take all reviews seriously to constantly improve our services. Your feedback has been forwarded to the concerned department as your comfort is our top priority.Looking forward to serving you soon.

10/10 Sangat Bagus

Ismael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I recommend the kabba view rooms
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel management pada tanggal 15 Mar 2024
Dear Ismael, thanks for your positive reviews about Swissotel Makkah. We are proud to be part of the prominent Clock Towers complex that directly faces the holy Kaaba. Can’t wait to help you discover more life rewards on your next visit.

6/10 Cukup Baik

Hatem

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Location is great next to Haram
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel management pada tanggal 15 Mar 2024
Dear Hatem, thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

10/10 Sangat Bagus

Momen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management team pada tanggal 13 Mar 2024
Dear Momen, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

4/10 Buruk

manzar

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
It’s was ok suppose to be good and better but there staff and services was terrible very rude staff specially receptionist not accommodating people not hospitality staff, The breakfast was terrible . The breakfast food not good at all there chicken sausages vey hard just like rock we try just once only will be not recommended any one this hotel
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management team pada tanggal 11 Mar 2024
Dear guest, may Allah accept your good deeds. Please note that your opinion about staff and breakfast buffet have been shared with the relevant department. And we strive to provide great service for our guests. Waiting for your next visit.

10/10 Sangat Bagus

amy

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management team pada tanggal 17 Mar 2024
Dear Amy, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

10/10 Sangat Bagus

Naveed

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location for those wanting to be close to the Haram
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hotel management pada tanggal 8 Mar 2024
Dear Naveed, thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

10/10 Sangat Bagus

Hicham, Dedham

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Real excellent hotel.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 2 Mar 2024
Dear Hicham, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

8/10 Bagus

M. Hany

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dinner was good, room overlooking the great mosque. didn't like the very tiny bathroom
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 28 Feb 2024
Dear Guest, thank you for your positive feedback towards our dinner buffet and room view. We are always honored to welcome you at Swissotel Makkah. We take your comment about bathroom size in our consideration to improve our services, waiting to serve you again soon.

10/10 Sangat Bagus

dilwar, leicester

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy walk to masjid al haram. Friendly staff. Restaurant is great too
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 27 Feb 2024
Dear Dilwar, thank you for your positive feedback towards our location, staff service and restaurant. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

10/10 Sangat Bagus

mohammed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Place is amazing and the customer service is outstanding special thanks to moaayad
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 27 Feb 2024
Dear Mohammed, we are delighted you took the time to thank our staff members and share your feedback about customer service. We’ll make sure to share your positive feedback with Mr. Moaayad. We are waiting to serve you again soon.

10/10 Sangat Bagus

Asim

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean rooms with tasty food near Haram.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 26 Feb 2024
Dear Asim, thank you for your positive feedback towards our location that directly faces the holy Kaaba, room cleanliness and buffet. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

10/10 Sangat Bagus

Shahid Sabil

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An excellent hotel in the clock tower and very close to Masjidul Haram. Has a tunnel connecting the clock tower.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 26 Feb 2024
Dear Shahid, thank you for your positive feedback towards our location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

8/10 Bagus

Asma

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 25 Feb 2024
Dear Asma, thank you for your review as it helps us to maintain an excellent standard of service to our guests and always improve. We look forward to welcoming you soon with a promise of a Swiss Vitality experience that will let you experience a quality of life.

10/10 Sangat Bagus

dilwar, leicester

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 22 Feb 2024
Dear Dilwar, thank you for the perfect rating. It is our goal to let our guests enjoy quality time by providing them with a Swiss Vitality experience. Looking forward to your next visit.

10/10 Sangat Bagus

majeed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 21 Feb 2024
Dear Majeed, thank you for the perfect rating. It is our goal to let our guests enjoy quality time by providing them with a Swiss Vitality experience. Looking forward to your next visit.

10/10 Sangat Bagus

Ertugrul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles top
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 19 Feb 2024
Beste Ertugrul, bedankt voor je geweldige feedback. Ik ben blij dat we u via onze Zwitserse diensten een verkwikkende ontsnapping hebben kunnen bieden. Ik kan niet wachten om u binnenkort weer van dienst te zijn.

10/10 Sangat Bagus

Rachid

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Parfait
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 18 Feb 2024
Dear Rachid, thank you for your awesome feedback. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

10/10 Sangat Bagus

Shaista Shaik and Majid

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is phenomenal hotel. It is very well kept, the staff is outstanding especially Mahmood, in charge of cleaning; he is the nicest man and so thoughtful and so good at taking care of guests. The breakfast buffet is outstanding and I just don’t have enough words to say how much I enjoyed my stay here. It’s also very close to the Haram and made travel very easy. 15/10 stars from me
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 18 Feb 2024
Dear guest, thank you for taking the time to share your positive feedback about staff service, cleanliness, location and breakfast buffet. We will make sure to share your feedback with Mr. Mahmood personally to keep up the amazing work. We are waiting to serve again soon.

6/10 Cukup Baik

Asaduzzaman, Toronto

Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 21 Mar 2024
Dear Asaduzzaman, thank you for your review as it helps us to maintain an excellent standard of service to our guests and always improve. We look forward to welcoming you soon with a promise of a Swiss Vitality experience that will let you experience a quality of life.

10/10 Sangat Bagus

ATALLAH

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff and covvenient.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hotel Management team pada tanggal 8 Feb 2024
Dear Atallah, may Allah accept your good deeds. We are beyond happy with your positive feedback about staff service. We are waiting to serve you again soon.

10/10 Sangat Bagus

mazer

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Would stay there again
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Hotel Management team pada tanggal 7 Feb 2024
Dear Mazer, thank you for the perfect rating. It is our goal to let our guests enjoy quality time by providing them with a Swiss Vitality experience. Looking forward to your next visit.

10/10 Sangat Bagus

Sheikh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
their buffet had very little option no chicken or a protein item,
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 6 Feb 2024
Dear Sheikh, we take all reviews seriously to constantly improve our services. Your comments about variety of buffet have been forwarded to the concerned department as your comfort is our top priority. Looking forward to serving you again.

10/10 Sangat Bagus

jamal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff and were very friendly. The location is excellent. We looked forward to having the breakfast since there was such a variety. Thank you
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management team pada tanggal 5 Feb 2024
Dear Jamal, may Allah accept your good deeds. Thank you for expressing your opinion in staff service, location and variety of breakfast buffet. We are glad that our services have reached your satisfaction. We look forward to serving you during your next visit.

10/10 Sangat Bagus

Umair, Rawalpindi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good hotel and accessible from Haraam, lot of dinning options nearby. Excellent breakfast. Although my room washroom was very small as compared to other 5 Star hotels i booked so far and seems not to be maintained properly. Other than that over all experience was excellent. Specially kids corner in breakfast for the kids:
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Hotel Management team pada tanggal 29 Jan 2024
Dear Umair, thank you for your positive feedback towards our location, kids breakfast and breakfast buffet. We are always honored to welcome you at Swissotel Makkah. We take your comment about bathroom size and maintenance in our consideration to improve our services, waiting to serve you again soon.

10/10 Sangat Bagus

Hakki

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Alles in Ordnung
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Hotel Management team pada tanggal 29 Jan 2024
Dear Hakki, thank you for the perfect rating. It is our goal to let our guests enjoy quality time by providing them with a Swiss Vitality experience. Looking forward to your next visit.

10/10 Sangat Bagus

Adil

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hotel Management team pada tanggal 29 Jan 2024
Dear Adil, thank you for the perfect rating. It is our goal to let our guests enjoy quality time by providing them with a Swiss Vitality experience. Looking forward to your next visit.

2/10 Sangat Buruk

Meshaal

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad experience with all measures. Very bad service and noisy rooms. The rooms are quite small even with kabba view. Small bath rooms and very old. No control on rooms capacity and that’s why a lot of noise especially that the rooms have a connected door in between with poor isolation.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 27 Jan 2024
Dear Meshaal,We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your feedback regarding room service, room size, room isolation, view and bathroom size, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

6/10 Cukup Baik

Rabia

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management team pada tanggal 28 Jan 2024
Dear Rabia, thank you for your review as it helps us to maintain an excellent standard of service to our guests and always improve. We look forward to welcoming you soon with a promise of a Swiss Vitality experience that will let you experience a quality of life.

10/10 Sangat Bagus

ZULF

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great experience.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hotel Management Team pada tanggal 26 Jan 2024
Dear Zulf, Thank you for your awesome feedback. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

10/10 Sangat Bagus

Muhammad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location & services are the best.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hotel Management team pada tanggal 22 Jan 2024
Dear Muhammad, thank you for your positive feedback towards our location that directly faces the holy Kaaba and services. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.