108, 108A & 108B, Jalan Merdeka, Taman Melaka Raya, Malacca City
Ulasan
6,0
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Penilaian 10 - Sangat Bagus. 0 dari 10 ulasan" "
10 - Sangat Bagus
0
Penilaian 8 - Bagus. 5 dari 10 ulasan" "
8 - Bagus
5
Penilaian 6 - Cukup Baik. 2 dari 10 ulasan" "
6 - Cukup Baik
2
Penilaian 4 - Buruk. 1 dari 10 ulasan" "
4 - Buruk
1
Penilaian 2 - Sangat Buruk. 2 dari 10 ulasan" "
2 - Sangat Buruk
2
7,6/10
Kebersihan
6,4/10
Staf & layanan
2,0/10
Fasilitas
6,0/10
Kondisi & fasilitas properti
2,0/10
Ramah lingkungan
Ulasan
4/10 Buruk
Kimmi
Bepergian bersama keluarga
25 Jan 2023
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We arrived late around 7.45pm due to traffic jam but there was no one to let us in, the kind chap from the restaurant downstairs contacted the owner and let us in. The water heater was not working, we showered with cold water🙄 We couldn't boil water to make a coffee because the power points at the sink counter were not working😔 The only thing good was the location. Please upgrade your amenities.
Kimmi
2/10 Sangat Buruk
Traveler terverifikasi
29 Okt 2019
Disukai: Staf & layanan
Frightening experience.
Please beware. As I knew I would arrive late due to heavy jam. Called the hotel number at 8pm. No response. Called hotel.com to assist , similarly no response from hotel. Arrived late and no reception staff. No contact number left on entrance. No way to check in.. only very fortunate that a guy passed by who knows staff contact . Despite the Staff came immediately and are very friendly and helpful , but it is not acceptable that the owner of the hotel does not provide any staff in hotel not even leave any contact on the door for the guests. Noticed the guests were seen stranded outside and desperate in similar situation. Hotel.com please check it out personally.
Traveler terverifikasi
Menginap 2 malam pada bulan Oktober 2019
2/10 Sangat Buruk
Tamilarasi
Bepergian bersama keluarga
29 Okt 2019
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tamilarasi
Menginap 1 malam pada bulan Oktober 2019
6/10 Cukup Baik
Annie
Bepergian bersama keluarga
28 Okt 2019
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Too few amenities
Good location and nice design. But very limited amenities, no coffee/tea, only 1 towel, 2 glasses. Not worth for the money for a family room.
Annie
Menginap 1 malam pada bulan Oktober 2019
6/10 Cukup Baik
siti raidah
19 Nov 2018
i paid for myr 219 per night for tripple executive room , but there is no soap , no shampoo , no water boiler. only 1 towel for 3 person use ? . im very dissapointed for this . the location very strategic near to dataran pahlawan , . room is nice.
The hotel is located at good area where tour bus drop off pick up point / nice thai massage parlor / shopping mall / attractions / Jonker Walk are just 5 - 10 mins away. The 1 star that I retain is due to room is not sound proof / no wifi signal in my room / there are no staff at the lobby after night hours.
Max
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Melvin Quah pada tanggal 24 Nov 2018
Dear Max,
We apologise for the dissatisfaction you had pertaining to the noise from nearby rooms but please be informed that this is not common for us to hear from guests. Nevertheless, we will check the room you stayed in and if needed, try to reduce possible noice interference towards that room. We hope that you’ll give us another opportunity to regain your trust in us. Thank you!
8/10 Bagus
Brice
14 Agu 2018
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Brice
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Melvin Quah pada tanggal 4 Sep 2018
Hotel stay is well located within lots of good restaurants, and very close to main shopping centres. Lots of massage parlours along the stretch of road that makes it very accessible for tourists.
Chan
Menginap 3 malam pada bulan Desember 2017
Tanggapan dari Melvin pada tanggal 11 Jan 2018
Thank you for your comments. We look forward to your return.