Kolam renang outdoor
Cek ketersediaan

Ulasan untuk The Straits Hotel & Suites

3.5 out of 5
The Straits Hotel & Suites
No 1-B , Jalan Melaka Raya 2, Taman Melaka Raya, Malacca City

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 146 dari 650 ulasan" "
Penilaian 8 - Bagus. 283 dari 650 ulasan" "
Penilaian 6 - Cukup Baik. 156 dari 650 ulasan" "
Penilaian 4 - Buruk. 45 dari 650 ulasan" "
Penilaian 2 - Sangat Buruk. 20 dari 650 ulasan" "

7,4/10

Kebersihan

7,6/10

Staf & layanan

7,0/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

ADIELI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2019
Tanggapan dari Thye pada tanggal 15 Mar 2019
Thank you for your feedback and hope you enjoyed your stay with us, hope to welcome your again.

8/10 Bagus

Traveler terverifikasi

Disukai: Kenyamanan kamar
Istirahat bersama the straits hotel & suite
+ designer nya asri dan nyaman - stafnya kurang ramah - perlu tingkatkan kualitas layanan
Menginap 1 malam pada bulan Februari 2018
Tanggapan dari Customer service pada tanggal 2 Apr 2018
Dear Sir / Madam, Thank you for your kind reviews. We regret that you were not happy with our services. Please be informed that we will continuing review our customer service level as well as internal communication for necessary improvement upon services to our valued guests in near future. Thank you.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel dekat ke hospital, mall, tourist spots
Ketika cek in, kamar di beri free upgrade . Senang dengan kebersihan, fasilitas dan kamar yang luas.

10/10 Sangat Bagus

Weli, Dumai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kamar bersih,layanan bagus,fasilitasnya mantap,tempatnya tenang.

8/10 Bagus

Febrini, pekanbaru

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
perfect stay
Kamar yg luas dan lokasi yg bagus. Sangat perfect untuk liburan bersama keluarga. Sayangnya kami tidak sempat memanfaatkan voucher breakfast karena harua berangkat pagi2 ke pelabuhan ferry.

4/10 Buruk

KAREN

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor standard. Very tired snd shabby hotel rooms. Paid for a deluxe room .. nothing deluxe about it.
Menginap 3 malam pada bulan Januari 2024

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Short stay
Toilet very dim and air con unstable in temperature control
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023

6/10 Cukup Baik

Oscar

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Minseung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
가성비 짱인 호텔 입니다. 경치도 좋고 방도 크고 수영장도 좋고. 살짝 오래된 느낌은 있지만 다른장점들이 좋아서 신경안써지더라구요
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Hamzah

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No activity to enjoy around the vicinity
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Satoshi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Shower booth was not really maintained. Water pressure was also not enough.
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

PRIMA

Menginap 2 malam pada bulan April 2023

8/10 Bagus

Lam

Menginap 2 malam pada bulan Maret 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kenyamanan kamar
Everything average.
Menginap 4 malam pada bulan Januari 2023

8/10 Bagus

Low, Singapore

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Room is clean and hotel is conveniently located within walking distance to shopping centre. Parking is easy and safe IMHO.

10/10 Sangat Bagus

Edwin ANG

Menginap 1 malam pada bulan Januari 2023

2/10 Sangat Buruk

audrey

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.
Menginap 2 malam pada bulan September 2022

2/10 Sangat Buruk

Antoine

Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Nur Amirah

Menginap 2 malam pada bulan Juni 2022

10/10 Sangat Bagus

Satoshi

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.
Menginap 1 malam pada bulan Juni 2022

4/10 Buruk

Ng

Not valued for money , read before you stay
Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade. During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal. The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV. The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale. Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe. Location is near to various amenities like family mart and 7-11. Breakfast was okay but not much selection. Overall, not that value for my money.
Menginap 1 malam pada bulan Juni 2022

4/10 Buruk

wee huat

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.
Menginap 1 malam pada bulan Juni 2022

4/10 Buruk

Low, Singapore

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.
Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Satoshi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient for business trip. A lot of reasonable restaurants around the hotel.
Menginap 1 malam pada bulan Mei 2022

2/10 Sangat Buruk

Sebastian

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Eerie Walkway, Terrible Room Facilities
A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.
Menginap 1 malam pada bulan Maret 2022

8/10 Bagus

Satoshi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Water pressure was not enough. Towels need to be changed to new sets.
Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Muhamad Azhari

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2022

8/10 Bagus

Nursyahril Noodin

Disukai: Staf & layanan
Menginap 2 malam pada bulan Januari 2021

10/10 Sangat Bagus

Demi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2020

8/10 Bagus

Mohd Afiq

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Overall is okay, but toilet bit dirty inside shower room, the balcony is nice but it better to put some seating so convinced to see the night view of the city.
Menginap 1 malam pada bulan Oktober 2020

8/10 Bagus

Fahmi, KL

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Bathroom, where the glass compartment design which no lock is quite challenging especially those with many family members or children and also elevator which takes times to wait.
Menginap 1 malam pada bulan September 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
굿
객실이 매우 넓고 위치가 좋습니다 가격대비 가성비 짱입니다
Menginap 1 malam pada bulan Juli 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
After a while being cooped up at home. It's great to have a staycation here.
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Thye pada tanggal 8 Jul 2020
Thank you for your review and hope you enjoyed your stay with us.

4/10 Buruk

Hamdan Hafiz

Menginap 1 malam pada bulan Juni 2020
Tanggapan dari Thye pada tanggal 8 Jul 2020
Thank you for your review, have a good day.

10/10 Sangat Bagus

Natasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2020

8/10 Bagus

Lian Foong

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Overall not too bad, Water heater not functioning
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

EVELYN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Check in counter provided an excellent service 👍
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Thye pada tanggal 1 Feb 2020
Dear Ms.Evelyn, Thank you for your review and glad that you had a wonderful experience with us. Hope to serve you again in the near future. Have a good day.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Thye pada tanggal 1 Feb 2020
Thank you for your review. Have a good day and hope to serve you again.

10/10 Sangat Bagus

EVELYN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Check in counter provides a very Good service
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Thye pada tanggal 1 Feb 2020
Thank you for your review and happy that you enjoyed your stay with us.

4/10 Buruk

Family

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Requested for connecting room but given side to side room but w/o connecting access . However, was informed when requested again later that need to pay additional for a connecting room which was a suite. Should have been informed earlier when checking in. Btw, the aircon in one of the given room is not working.
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Norhayati binte

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020

10/10 Sangat Bagus

Fariz

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Review
Amaizing. Satisfied
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Pristina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020

4/10 Buruk

Terence

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Disappointing
On arrival at 3.20pm the room wasn't ready. It was suggested we take another room {inferior to my booking} which I refused. So we got into our room around 3.45pm. The safe wasn't working and was not repaired whilst we were there. One lift was out of order. I suppose that was unfortunate.That left only 2 operating which caused long waits at times, especially Breakfast when everyone is trying to go to the same floor.
Menginap 2 malam pada bulan Desember 2019

6/10 Cukup Baik

HAFIZAH

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Family trip for 2-deluxe room. One of the toilet was having unpleasant urine smell that make us decide to change and upgrade to Family Suite. There is only 2-lift serving the entire hotel room and it takes longer waiting time for the lift. Overall the stay is acceptable.
Menginap 2 malam pada bulan Desember 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No worth the moneyand not as per advertised.
Check in was slow, water pressure was very low and no hot water, so couldn't shower, only 2 lifts for a 23 storey building...very very slow service. Roof top bistro and swimming pool... no guests there in the evening, looks deserted. Breakfast buffet was just passable for taste and varieties. We checked into a 2 room family suite..luckily for a night and early the next day we checked out to another hotel instead of adding another night. We didnt get a partial sea view room as per our booking, even though we paid in advance. We will never stay in this hotel again or recommend to our friends. The staff were friendly but what can they do if the facilities provided are insufficient. For the price we paid, we would be better off to get 2 separate rooms at a 4 star hotel or pay a little more for 5 star hotel, all this just because we wanted a family suite... what ripped off!!!
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

sarxxx

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Lift not working. End up taking the stairs most of the time
Menginap 2 malam pada bulan Desember 2019