Seluncuran air

Ulasan untuk HARRIS Hotel & Conventions Malang

4 out of 5
HARRIS Hotel & Conventions Malang
Jl. A Yani Utara Riverside Block C-1, Malang, East Java

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 17 dari 51 ulasan" "
Penilaian 8 - Bagus. 21 dari 51 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 51 ulasan" "
Penilaian 4 - Buruk. 2 dari 51 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 51 ulasan" "

8,2/10

Kebersihan

7,8/10

Staf & layanan

10/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

deni

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ahmad Fuad Muzakki pada tanggal 11 Okt 2023
Dear HARRIS Fan Deni Cheers from HARRIS Hotel & Conventions Malang. Terima kasih telah meluangkan waktu dengan memberi rating 5 bintang yang bisa membuat tim lebih termotivasi. Semoga kami tetap menjadi pilihan utama Anda dan keluarga. Kami menantikan kunjungan berikutnya. HARRISly Yours Ahmad Fuad Muzakki Executive Assistant Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
liburan keluarga
bersih, nyaman dan menyenangkan
Tanggapan dari Arnauld pada tanggal 30 Mar 2017
Dear HARRIS Fans, Cheers from HARRIS Hotel and Conventions Malang, Thank you for choosing us during your stay in Malang and for taking the time to share your comments. We are so glad as you are feel comfort and had a great time stay at our hotel. Your feedback is very important for us to improve and keep going the extra miles to deliver the very best services & products. Thank you once again for your feedback and we are looking forward to welcome you again for your next visit in our property and have a Cheerful day ahead. HARRISly Yours, Jerome TAILLARD General Manager

8/10 Bagus

Gogot

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel bersih
menyenangkan
Tanggapan dari General Manager pada tanggal 30 Jan 2017
Dear HARRIS Fans Gogot, Cheers from HARRIS Hotel and Conventions Malang, Thank you for choosing us during your stay in Malang and for taking the time to share your comments. We are so glad as you are love our cleanliness and we hope you enjoy our facility and the environment at the hotel. Your feedback is very important for us to improve and keep going the extra miles to deliver the very best services & products. Thank you once again for your feedback and we are looking forward to welcome you again for your next visit in our property and have a Cheerful day ahead. HARRISly Yours, Jerome TAILLARD General Manager

8/10 Bagus

Soerianto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cek in yang cepat maupun cek out yang cepat pelayanan. Staff yang ramah dalam penyambutan tamu dan siap dalam pelayanan.
Tanggapan dari General Manager pada tanggal 28 Okt 2016
Dear HARRIS Fans, Cheers from HARRIS Hotel and Conventions Malang, Thank you for choosing us during your stay in Malang and for taking the time to share your comments. We are so glad as you had a good experience at our property especially with the hospitality of our staffs. Your feedback is very important for us to improve and keep going the extra miles to deliver the very best services & products. Thank you once again for your feedback and we are looking forward to welcome you again for your next visit in our property and wish you have a Cheerful day ahead. HARRISly Yours, Jerome TAILLARD General Manager

4/10 Buruk

hendrik, jakarta-indonesia

Tidak Disukai: Kenyamanan kamar
harga terlalu mahal dg kondisi kamar
Kamar pengab, ada nyamuk, handuk hotel kayak dekil krg bersih.
Tanggapan dari Arnauld pada tanggal 26 Des 2015
Dear HARRIS FANS, Cheers from HARRIS Hotel and Conventions Malang Thank you so much for staying with us and thank you for your constructive comments. We will communicate all your input to our Head of Departments that will follow up accordingly. Once again thank you for your valuable input and looking forward welcoming you back to Malang once again. Harrisly Yours, Arnauld KINDT General manager gm-harris-malang@tauzia.com

8/10 Bagus

Lie, Surabaya

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
nyaman
Suasana hotel bagus,sejuk,nyaman dan tenang. tapi kalau mau beli makan dan minum harus naik mobil keluar agak jauh, kecuali beli di dalam hotel.

8/10 Bagus

Ardito, Surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Harris Malang tidak peka cust bukan perokok
Saya memesan kamar non smoking...tetapi di beri kamar smoking. Dg alasan kamar smoking tdk berbau asap. Bagi saya, yg bukan perokok...tetap ada bau rokok.

10/10 Sangat Bagus

rudy, surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel yg menyenangkan utk semua org
Cocok untuk keluarga dengan anak2 ataupun hanya berdua dengan pasangan..

10/10 Sangat Bagus

maia, maia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel sangat tenang dan bersih,dan tenang
Makanan 24jam sehingga kita tidak kuathir lapar dan tidak perlu cari di luar hotel,tinggal telepon pesen dan makanan akan di antar cepat

8/10 Bagus

Achmad Faisal, Banjarmasin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cocok untuk hotel keluarga
Kebersihan yang cukup baik dan suasana hotel yang menyenangkan

6/10 Cukup Baik

echa agus firmansyah, sidoarjo

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
secara umum recommended utk tamu lain
Jika ada teman yg minta info hotel di malang. Salah satu nya sy akan rekomendasi hotel ini. Dan bisa booking via internet bisa jd alternatif kemudahan yg lain.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Melancong untuk ketenangan bersama keluarga
Lokasi yang tenang membuat suasana liburan lebih privasi. Kolam renang yang besar menambah nilai plus kesenangan bersama anak-anak. Selain itu juga terdapat Gym dan restoran yang nyaman. Cukup disayangkan pelayanan yang kurang cekatan dan kurang bersih.

6/10 Cukup Baik

michael, malang

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
cukup puas
cukup puas

6/10 Cukup Baik

michael, malang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
benar -benar nyaman
memuaskan

6/10 Cukup Baik

michael, malang

Disukai: Kebersihan, staf & layanan
hotel bagus
mengesankan

8/10 Bagus

michael, malang

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
harga menawan
memuaskan

6/10 Cukup Baik

michael, malang

harga bagus
cukup memuaskan///

10/10 Sangat Bagus

Hajime

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Lifa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Ahmad Fuad Muzakki pada tanggal 20 Jul 2023
Dear HARRIS fan LifaCheers from HARRIS Hotel & Conventions Malang. Terima kasih telah meluangkan waktu dengan memberi rating 4 bintang yang bisa membuat tim lebih termotivasi. Semoga kami tetap menjadi pilihan utama Anda dan keluarga. Kami menantikan kunjungan berikutnya. HARRISly Yours Ahmad Fuad Muzakki Executive Assistant Manager

10/10 Sangat Bagus

nini

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful view clean and great staffs
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ahmad Fuad Muzakki pada tanggal 18 Jul 2023
Dear HARRIS fan NiniCheers from HARRIS Hotel & Conventions Malang. You shared a wonderful 5-star rating with HARRIS Hotel & Conventions Malang. Thank you so much, your positive review is highly appreciated and will be motivating our team. We certainly look forward to welcoming you back to our hotel and ensuring your next visit is another amazing experience. Thank you HARRISly Yours Ahmad Fuad MuzakkiExecutive Assistant Manager

10/10 Sangat Bagus

Omar

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Goede service, goede beveiliging. Vriendelijke personeel. Mooie omgeving.
Menginap 3 malam pada bulan Juli 2022

10/10 Sangat Bagus

T Henri P

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel to stay especially with family
Very comfortable room, Excellent services and the staff is very helpful and friendly
Menginap 1 malam pada bulan Juni 2022

8/10 Bagus

Rahmat

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Harris Hotel Malang
Overall it is a good experience staying in Harris Hotel Malang.
Menginap 2 malam pada bulan Januari 2022

8/10 Bagus

Aida, kuala lumpur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Business and leisure
Convenient place to stay with good fascilities. Recommended
Tanggapan dari Jerome TAILLARD pada tanggal 27 Mar 2017
Dear HARRIS Fans Alda, Cheers from HARRIS Hotel and Conventions Malang, Thank you for choosing us during your stay in Malang and for taking the time to share your comments. We are so glad as you are feel convenient stay at our hotel with our facilities and recommended us also to the other travelers. Your feedback is very important for us to improve and keep going the extra miles to deliver the very best services & products. Thank you once again for your feedback and we are looking forward to welcome you again for your next visit in our property and have a Cheerful day ahead. HARRISly Yours, Jerome TAILLARD General Manager

6/10 Cukup Baik

Lokadjaja

Tidak Disukai: Staf & layanan
nice hotel but bad services
The hotel is ok, room condition is nice, location is good and the bed is quite comfort but the service from the front line persons (receptionist, door man) is very bad...they don't great us when we touch down at the lobby, they did not give us welcome drink which is one of their duty. Also the person who incharge for cleaness of the pool in the morning did not care of the quest's need like a towel. That was too bad
Tanggapan dari General Manager pada tanggal 8 Mar 2017
Dear HARRIS Fans Lokadjaja, Cheers from HARRIS Hotel and Conventions Malang, Thank you for choosing us during your stay in Malang and for taking the time to share your comments. First of all, please kindly accept our sincere apologize for the inconvenience caused during your stay and we hope overall you are enjoy your stay with us. Thank you for your information for the services from our staffs and it was not HARRIS services that suppose to be delivered to our customers. We already coordinated with our team for further action accordingly also internal action taken already. We really hope that we can host you again on your nearest schedule with us and I will be happy to meet you in person directly. Your feedback is very important for us to improve and keep going the extra miles to deliver the very best services & products. Thank you once again for your feedback and we are looking forward to welcome you again for your next visit in our property and have a Cheerful day ahead. HARRISly Yours, Jerome TAILLARD General Manager

10/10 Sangat Bagus

Family Travel, Bali

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel for family weekend
Stay after our family trip to mount Bromo. We found this hotel perfect for family. As traveling in party of 5 conneting rooms is just perfect for us. Good facilities for the kids
Tanggapan dari Jerome TAILLARD pada tanggal 20 Feb 2017
Dear HARRIS Fans, Cheers from HARRIS Hotel and Conventions Malang, Thank you for choosing us during your stay in Malang and for taking the time to share your comments. We are so delighted as you enjoy stay with us with the facility and we hope you had a memorable stay with us. Your feedback is very important for us to improve and keep going the extra miles to deliver the very best services & products. Thank you once again for your feedback and we are looking forward to welcome you again for your next visit in our property and have a Cheerful day ahead. HARRISly Yours, Jerome TAILLARD General Manager

8/10 Bagus

yulie, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family friendly hotel
Very enjoyable

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
nice and worth it
pleasant

8/10 Bagus

valery

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar

8/10 Bagus

Kurniawati, Perth - Australia

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Check in needs to be better
Stay was good but the check in process was not at a standard I would expect of a hotel like this

10/10 Sangat Bagus

Suzaema, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Class service and stay
We have always been comfortable n confident with Harris. It was a relaxing stay. Love the architecure. Love the pool. Even if the malls are a lil off but there is still shuttle service. Hopenu can accommodate more in the shuttle. Breakfast was good too. As always freindly staff.

6/10 Cukup Baik

Kelly, Surabaya

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Need more maintenance on the room
The hotel have nice service, good and polite staff. The location is little bit further from Malang city, so if you go around Malang city area you might want to consider other hotel. The room condition need more maintenance and neatness, but it has nice swimming pool and the hotel is perfect for family of small kids. Overall, the hotel is fine.
Tanggapan dari Arnauld pada tanggal 26 Des 2015
Dear HARRIS FANS, Cheers from HARRIS Hotel and Conventions Malang Thank you so much for staying with us and thank you for your constructive comments. We will communicate all your input to our Head of Departments that will follow up accordingly. Once again thank you for your valuable input and looking forward welcoming you back to Malang once again. Harrisly Yours, Arnauld KINDT General manager gm-harris-malang@tauzia.com

10/10 Sangat Bagus

Ritha

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice place
Good swimming pool, nice place... Recommended.. I want to stay here when I come back.

6/10 Cukup Baik

ARTI

Disukai: Kebersihan, kenyamanan kamar

10/10 Sangat Bagus

jeff t.

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
amazing hotel
good service and best place to stay . Near for the central city and shopping place. fresh air and any jacuzzy and delicious for meal also

8/10 Bagus

Yuliyati, Pekalongan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice swimming pool and good variety for breakfast
Nice swimming pool with slide for children. Good variety of breakfast Room is clean. But towel might need to be changed to brand new set as we are expecting white color of towel. Thank you.

10/10 Sangat Bagus

nuni, malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
pleasan stay here!
good ambiance, helpful and cheerful staff, everything about this hotel is nice! full recommended!

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan

10/10 Sangat Bagus

James M, UK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel
Situated in 'riverside' the hotel is in a nice area away from the hustle and bustle. Self contained with restaurants & a pool. Clean tidy rooms, very good value for money.

10/10 Sangat Bagus

JamesM, UK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel for the money
This is a good hotel for the money, clean rooms, self contained, almost like a resort. Away from the main drag in Malang.

10/10 Sangat Bagus

Jenny, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relax, fun, happy
The staff were very helpful, kind and friendly. The pools were great, my sons and their cousins were having great times swimming at the pools. We had fun while eating breakfast thanks to the staff who performed energetic dancing in front of the pool / resto. Bravo.

8/10 Bagus

SI, SBY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Location!
Great Location! It is very closed to downtown!

4/10 Buruk

Silviana, Jakarta

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The Lobby is ok but not the receptionist
The hotel's lobby is great but people who's taking care of our check-in was not that great. Not smile at all and seems to be bother by us standing infront of him. The rooms were looked alright until you hear noise from the room above you, next to you and from the corridor. Foods at the restaurant tasty enough but they use iceberg lettuce instead romaine/cos for Caesar Salad.

6/10 Cukup Baik

Heriani, Jakarta

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Thin Walls and Ceiling
The receptionist, obviously, the supervisor of the day, he was not warm enough to take care of us during check-in. Maybe 7 rooms we booked were bit too much for him to handle. He insists we better be sitting so he could concentrate. With the thin room's wall, ceiling and no carpet we could hear almost everything from the room above and from the corridors. So, it's not a good choice for a light sleepers.

8/10 Bagus

D, Australia

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
One night in Malang
Harris hotels are consistently good. However the property in Malang is great, an oasis in a very busy city. Cheap, clean rooms and beautiful gardens.

8/10 Bagus

Lanny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Arthursien, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relaxing and Fun Time
It's great and wonderful, however I think it's quite expensive consider it doesn't include Breakfast which is commonly in Indonesia. At that Price, they should consider to put Breakfast in it.

6/10 Cukup Baik

Satrija, Surabaya

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
dirty elevator

8/10 Bagus

michael, malang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good and fine rooms

8/10 Bagus

michael, batu malang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good rooms
fabulous