Search Hotels Near Mall of Arabia, Jeddah

"Every thing was as expected"

"Amazing location and great hospitality"

"Except breakfast, overall excellent "

"it was good"

"Amazing location and best beds and room temperature of the room. So many restaurants around and airport is 7 minutes away "

"My personal experience is bad."

"Overall poor management. The hotel was fully occupied and staff were scrambling to provide service for something like no towels in the room. "

"The cleaning was a big question mark. Everything from carpet to bedsheet to furniture was dirty with visible stains. It's very unhygienic to use dirty bedsheets which seems like used by previous guest and were not replaced. Otherwise, property itself is good. It's 15-20 min drive to JED airport and 25 min drive to Jeddah waterfront that has good sightseeing and dining."

"Hotel looks new with lot of modern features incorporated. However, the real soul of hospitality is missing. Hardly see staff smiling. Infact, the reception seems lost and robotic. Staying in five star hotels, first time I have experienced coming back form work and finding the room as you left it. Asking for the reason, "the house keeping was not told to clean the room. They cannot enter the room without permission". I am confused, is it good or bad. I mean, you trsut the hotel and expect them to clean the room in your absense. Breakfast buffet is good but nothing for vegetarians, except lettuce and hard croissants. They have some vegetarian dishes on the buffet but placed next to meat and people using the same ladel for both. Staff remain ignorant. For them its normal. Infact, the room service menu is average. Room service staff is cold and robotic. Wifi - Seriously, I think in todays fast world its more important than breakfast. However, the hotel has failed in that aspect as well. Even after complaing about the connectivity issues and speed, seems the technicians were helpless. They has a big router placed in the living room but the speed and connectivity in the bedroom was snail slow. Overall, it like lot of money has been spent to built the hotel with lots of modern technology and equipments in the room, which looks very fancy. However, attention to the staff and their training and guidance needs more investment and attention. "