6/10 Cukup Baik
Matthew
Bepergian dalam rombongan
18 Jul 2025
A much anticipated return visit with friends was disappointing as air con did not work beyond a low circulation which kept temperature around 24 degrees (Suite 13). Hot July weather made this feel very uncomfortable for sleeping.
Promised attention never materialised to address this or leaking Aircon in friends' room rendering the sitting room of the Tower Suite (Suite 42) unusable for all four days of their stay. Very disappointing considering (and also probably causing significant damage to flooring and desk as leaking continued but nothing done beyond their bin and towels?!?)
Felt like no-one cared... despite staff being friendly.
Would recommend Maria 5, the hotel restaurant. Excellent food and service.
In general hotel felt tired and faded despite great location and stylish and sophisticated feel which it retains.
Matthew
Menginap 4 malam pada bulan Juli 2025