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"All of the staff was wonderful. Location was perfect, easy walking to the chapel bridge and old town. Good bed, bath and shower, clean. Good continental breakfast. Was extremely happy with the two nights we spent here. "

"This is a delightful boutique hotel. The front desk staff couldn’t be more welcoming, helpful, and seemed truly happy to have us as a customer. The room was a decent size for 2 adults with 3 bags. The windows opened fully to allow fresh Swiss air to circulate. We love the metal blackout blinds that also help with noise reduction. The king size bed was quite comfortable, plenty of pillows, and the typical fluffy duvets. There’s nice little touches that few hotels we’ve used in 6 weeks traveling in Germany, Czech Republic, Poland, Austria, and Italy. In the lobby, there’s fruit, cold water, and flavored candies. The room’s small refrigerator is stocked with complimentary bottled water, Coke and Coke Zero, and fruit juices. The hotel provides passes for free ground transportation during our stay. And the air conditioning worked very good, a necessity in a June heat wave. Bathroom had nice toiletries one of the best showers we’ve experienced during our 6 week trip. The hotel is less than a 10 minute flat walk to the Lucerne train station and main bus center. In addition to the onsite restaurant, there are so many food choices within just a few minutes walk. Old town (Aldstat) and historical sites are a little farther walk, about 15-20 minutes. Though there are dozens of hotel choices, we’d prefer Cascada Boutique Hotel over all others."

"What a great hotel to stay with family ! Outstanding service and very clean hotel . "

"5 min away from the old town; clean and a relatively spacious room, great view from the roof top bar. The shower might be difficult to get in or get out of. Small elevators, but I think that is typical in Swiss hotels. Overall, we enjoyed our stay at this hotel. "

"This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again. "

"Great location and fantastic staff! Hotel and rooms are very nice and updated. Only complaint is the quality of the bed (too soft) and pillows (too hard/lumpy)"

"Great property, but the staff is what made me submit a review. Antonia at the front desk made our two days in Zürich better than we could’ve imagined. She suggested restaurants and things to do and treated us with respect and care. I could tell she genuinely wanted us to enjoy our time, and that is incredibly valuable these days."

"This was a rather affordable place to stay, which is ideally located to the city center and had all the amenities necessary for a family, including parking secured behind a gate for a reasonable price. I would stay here again with my family. "

"The hotel’s location is incredibly convenient—right next to the train station and a Coop grocery store, which made getting around and picking up essentials very easy. The staff, including housekeeping, were friendly and welcoming throughout our stay. We also enjoyed the breakfast buffet; it offered a good variety and was a great start to the day. Overall, a comfortable and well-located stay in Lucerne. "