I was in for an extended stay, 11 nights. After the first day I asked that the shower head be replaced. I had to stand against the wall under the shower in order for it to drip down on me. The refrigerator on the lowest setting froze everything solid, I asked for a replacement. On the third day I asked for some extra towels as I had puddles in the bathroom, the toilet was leaking. They finally moved me to another room, which was not pleasant as I was there a while and had unpacked everything for a long stay. Everyone was very pleasant and nice.