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Ulasan untuk Quality Inn Manassas

2.5 out of 5
Quality Inn Manassas
10653 Balls Ford Rd, Manassas, VA

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 93 dari 437 ulasan" "
Penilaian 8 - Bagus. 132 dari 437 ulasan" "
Penilaian 6 - Cukup Baik. 95 dari 437 ulasan" "
Penilaian 4 - Buruk. 62 dari 437 ulasan" "
Penilaian 2 - Sangat Buruk. 55 dari 437 ulasan" "

7,2/10

Kebersihan

7,4/10

Staf & layanan

6,2/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Lobos

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Lobos

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Lobos

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Esta bonito
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Lobos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024

8/10 Bagus

Sulma, Centreville

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No details on the included breakfast.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Katrina

Bepergian bersama teman
We love staying here and being able to smoke and the prices are very reasonable
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Paulina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 15 Feb 2024
Hi Paulina,Thank you for taking the time to answer the survey. It's a pleasure having you stay with us. We are glad you chose to stay at Quality Inn Manassas when in the area.

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari PURVA pada tanggal 13 Feb 2024
Hello Richard,Thank you for taking the time to fill out this survey. We are glad you chose to stay with us. If in the area again please let us know.

4/10 Buruk

Sreenivas

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari PURVA< GM pada tanggal 31 Jan 2024
Thank you for taking the time to leave a review of your stay with us. Unfortunately, you never left any comments why you only gave us a 2 so hard to reply.

10/10 Sangat Bagus

Geisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 29 Jan 2024
THANK YOU FOR CHOSING TO STAY AT QUALITY INN, MANASSA. WE ARE SO GLAD YOU ENJOYED YOUR STAY WITH US. WHEN NEXT IN THE AREA WE DO HOPE YOU CHOSE TO STAY WITH US AGAIN.REGARDS,MARLENEGM

8/10 Bagus

Francisco

Disukai: Fasilitas
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 31 Jan 2024
thank you for taking the time to do a review. We do hope if you are ever in the area again you will chose to stay with us.

10/10 Sangat Bagus

Carlos

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 31 Jan 2024
Thank you Carlos for taking the time to answer a review on your stay with us at Quality Inn, ManassasWe do hope if you are ever in the area again we hope you chose to stay with us again.

10/10 Sangat Bagus

Reynaldo

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 31 Jan 2024
we would like to thank you for chosing to stay with us at Quality Inn, Manassas.

10/10 Sangat Bagus

Katrina

Bepergian bersama teman
Disukai: Fasilitas
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 20 Des 2023
Thank you for taking the time to fill out this survey. We appreciate your business. Thank you for choosing to stay with us when you are in the area.Regards,Marlene, Quality Inn Manassas

10/10 Sangat Bagus

Katrina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Smoking room
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari PURVA pada tanggal 7 Des 2023
Thank you for taking the time to fill out our guest review. We appreciate your staying at Quality Inn, Manassas. Hopefully if you are in the area again you will stay with us again.

2/10 Sangat Buruk

Yuri

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Mal
Menginap 5 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 28 Nov 2023
Unfortunately, when you came to check in your reservation was not in our system. because you booked with a third party you or whom ever booked your room should of called the company to straighten it out. Well you or the person who booked it did nothing that left everything up to our front desk. So we are sorry you did not enjoy your stay.Regards,PURVA

8/10 Bagus

edward

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Near by shopping's and gas stations as well.
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 17 Nov 2023
Thank you for taking the time to write a review. We do hope you enjoyed your stay with us. Hope to see you again if you are ever in the area.

2/10 Sangat Buruk

Armand David

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Not clean … unprofessional, lack of safety environment, room too much expensive for a poor service, noise in rooms a round and nobody to assist, etc.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari PURVA pada tanggal 17 Okt 2023
We are sorry you did not enjoy your stay at our property.PurvaGM

4/10 Buruk

Sharon, Somerset

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
First, the front desk staff were great and very helpful. There is nothing else good to say. There were bugs on the walls, ceiling, and floors. The floors were dirty and the furniture was scratched and showed age, refrigerator was so unsteady I thought it would fall over, there were stains on the bathroom linens, and the mattresses were so uncomfortable it made our backs hurt. Breakfast consisted of oranges, yogurt, prepackaged cereal and milk in a pitcher. I will not stay here again.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 17 Okt 2023
Sorry you did not enjoy your stay at our property. You comments will be brought to the appropriate departments.PURVAGM

6/10 Cukup Baik

Pranay

Bepergian bersama keluarga
It was OK.
It was ok for the money. Complimentory breakfast could be improved.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 17 Nov 2023
Thank you for taking the time to fill out the review. We do hope if you are in the area again you will chose to stay with us.

4/10 Buruk

Cecil

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Roach motel
The first room had so much paper in the toilet that I was afraid to flush. The second room smelt better but we killed 3 roaches. The front desk was friendly.
Menginap 2 malam pada bulan September 2023
Tanggapan dari PURVA pada tanggal 4 Okt 2023
We are sorry you did not enjoy your stay at our hotel. We will be looking into this issue. Front desk did not mention anything.

4/10 Buruk

Michael

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Stay somewhere else if you can!
We had 4 rooms for our group. Room 1 had dead roaches in the floor, bed and bathroom. Room 2 the bath tub didn't even work. Room 3 the main door was bent so bad at the bottom, you could see outside, which let all the bugs crawl in. Room 4 was the only room that didnt show any problems.
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Seth

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Jordan James

Disukai: Kebersihan, staf & layanan, fasilitas
Great location. Staff were nice. Room was clean and all we needed. No frills but would stay again.
Menginap 3 malam pada bulan Agustus 2023

4/10 Buruk

Felix

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
I like the area around this property such as the numerous restaurants. The “continental breakfast” was anything and everything but continental. The property only had a waffle maker for waffles (batter seemed not fresh), old oranges, boxed cereals. The apple and orange juice machine needed cleaning. Each time I got either of the juices, black particles came out of the apple juice machine…and clear slim came out of the orange juice machine. I attempted to report the matter to the front desk attendant, but no one was there on Sunday August 27, 2023. In my room, I had to kill several cockroaches. The bathroom toilet seat had numerous, to what appeared to be cigarette burn stains on the lid. The refrigerator was initially turned off; when I opened it up, roaches came out of it. The bed was comfortable, but the room overall had a musty, funky smell to it. And finally, upon checking in and headed to my room, there were a number of what appeared to be “women of the night” prostitutes hanging around outside the motel, so much so, the police was called. I would rate this motel a “3.”
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Lucy

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
The price of the room was way to high, it definitely wasnt worth $165.00 a night. The ac didnt cool good at all.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Jamie

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The area was dirty, the room had half a roll of toilet paper when we checked in. The breakfast offered almost no options for my daughter with a peanut allergy and celiac disease. Our room had mold in the corners of the wall at the ceiling, it smelled of stale water or cigarettes in our non-smoking room. We could not use the pool for longer than a half an hour due to construction going on in the driveway adjacent to it and the severe fumes. My expectations were extremely low and they were still not met.
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Amanda

Bepergian dalam rombongan
They were in the middle of powerwashing the property. We also had a storm come in once we got into our room. I called the front desk to let them know we had water on the floor under our door. They just said ok. Nothing else was done. Also, the "included breakfast" was cold coffee, corn flakes, and yogurt that was sitting on the counter.
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

DOUGLAS

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I should have read the reviews first. Dirty. Killed multiple bugs. The a/c unit was falling into the room (134) so you could see clearly outside through the louvers. The breakfast was minimal, only hot food was make-your-own waffles. Bathroom had hair in all the floor corners. Shower had some mildew. Good hot water and pressure though.
Menginap 2 malam pada bulan Juli 2023

4/10 Buruk

Melissa

Tidak Disukai: Kebersihan
Roaches
Overall the actual stay wasnt the worst and the room was clean. The only issue i have is that the room we were given had cockroaches. As soon as we went in and turned the light on the scattered.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Hannelore

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great overnight stay
Great stop for an overnight
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 24 Jun 2023
Dear David,Thank you for taking the time to fill out our survery. We do hope you chose to come back and stay with us any time you are in the Manassas area.Regards,MarleneGM

8/10 Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good overnight stay
Excellent place for overnight.
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 24 Jun 2023
Dear David,Thank you for chosing to stay at Quality Inn, Manassas VARegards,Purva

6/10 Cukup Baik

nelson

Menginap 8 malam pada bulan Juni 2023

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very happy clean, well maintained and front desk is awesome
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 24 Jun 2023
Dear Steven,Thank you for staying with Quality Inn, Manassas Va. We also hope the next time you are in the area you chose to stay with us again.Purva

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Charles

Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Christopher

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were disgusted by the conditions of our room and do not think the room should be allowed to be rented in its current state. We were equally disappointed with the very poor customer service we received at this establishment. Upon entering our room, we noticed that cigarette burns covered the bedspreads. When my wife called to complain about the cover, she realized that the room telephone did not work, so she had to use her own cell phone to reach the front desk. The hotel clerk admitted that the bedspread did not sound ‘presentable’. Sometime during the afternoon, we were startled by loud banging and jack hammering outside of our room. We discovered a trio of construction workers doing work above our unit on the 2nd floor balcony. Later that night, we discovered that the television set was also broken. We called the front desk again to complain about the broken tv set. This morning I called the front desk from my cell at 8:53am to see what time breakfast ended and was told, “9am. You have 5 min!” What sort of hotel stops breakfast at 9am?!!! Worse yet, my wife woke up to a dead bug (what appeared to be a bed bug or a baby roach?!) next to her pillow. After showering, and in a hurry to leave the disgusting room, my wife (who had just washed her long hair) discovered that the wall mounted hair dryer did not work. She called the front desk to let them know that the hair dryer was broken. Not long after my wife called the front desk, probably at around 10am, loud ja
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 24 Jun 2023
We are very sorry you did not enjoy your stay at our hotel. When you had booked your hotel room you had booked a smoking room as all our nonsmoking rooms were sold out. Regards,Purva

2/10 Sangat Buruk

STACEY

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The check-in process was frustrating as we got to the hotel early and our room was ready, which was nice, however, there was lots of construction going on, and it was very very loud, sounded as if they were doing floors or something right above our room. I called the front desk about the noise two times as it was going on for hours upon hours. Then, after having a late night, came back to the room, go to bed and was woken up at 4:55 AM with her phone ringing and nobody was on the other end. We continue to get more calls at 5:15 and 530. It was absolutely ridiculous an inconvenient as we did not ask for a wake up call or anything and then we’re woken up very early which we had not planned and had a long drive ahead of us. I will never stay at this quality Inn again. I didn’t think that there was any quality about this inn!! I’d like a partial refund or some credit to stay somewhere else. I would never tell my friends or family about this location. It was terrible.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 24 Jun 2023
Dear Stacey,Please accept our apology for your recent stay at our hotel. This will be brought to the attention of the appropriate departments.Regards,Purva

4/10 Buruk

Cynthia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Disappointed
The front desk folks were very accommodating. That is the only positive thing i can say. The room was musty and had old cigarette smell. There were mashed banana peels in front of our our door. And no desire to try the shower because of the multiple bugs on the floor and in the shower.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 24 Jun 2023
Dear Cynthia,Sorry you did not enjoy your stay at our property. Thank you for filling out our survey. The will be brought to the attention of the departments concerned.Regards,Purva

4/10 Buruk

Dennis

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The first room I was given reeked of cigarette smoke. Staff immediately gave me a different room. New room had a light out where the ironing board is. The water pressure at the sink was nonexistent. The arms on the arm chair were oily. Not a good experience. When I got the new room, there were no towels or face cloths. I had to go to the office where they gave me a supply.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari General Manager pada tanggal 24 Jun 2023
Dear Dennis,Thank you for taking the time to fill out our survey. Regards,Purva

8/10 Bagus

Dave

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good overnight stop
Menginap 1 malam pada bulan April 2023
Tanggapan dari PURVA pada tanggal 5 Apr 2023
Hello Dave, Thank you for taking the time to give us a reviews. While we know you have many choices when your in the Manassas area, we appreciate you staying with Quality Inn. When in the area the next time we do hope we are your choice.Regards,PurvaGM

10/10 Sangat Bagus

Zulay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfecto
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Purva pada tanggal 23 Mar 2023
Thank you so much for chosing to stay at Quality Inn, Manassas. We do know you have many choices when in our area, we do appreciate your business and hope if you are in the area again you will stay with us.Regards,PurvaGM

8/10 Bagus

Shane

Menginap 1 malam pada bulan Desember 2022

6/10 Cukup Baik

Steven

Disukai: Staf & layanan
Staff was nice. Place needs a good makeover.
Menginap 2 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Jennifer

Menginap 1 malam pada bulan September 2022

8/10 Bagus

Dawn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari General Manager pada tanggal 1 Sep 2022
Thank you for taking the time to write out a review.

2/10 Sangat Buruk

Amy

Bepergian bersama teman
Tidak Disukai: Kebersihan
I was VERY dissatisfied with the cleanliness and upkeep of our room. The only reason I chose to stay was because every other hotel/motel in the area was booked. Otherwise I would have asked for a different room / opted to stay elsewhere. The entire room had a greasy feel, the bed covering had stains and burns on it, the lounge chair looked like a crime scene had taken place in it and the floors were horrid. I never removed my shoes and did not even feel the bathroom was clean enough to bathe in. What a dump! Expedia failed me this time. I really should be pursuing a refund.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari General Manager pada tanggal 1 Sep 2022
I do wish you had brought this to our attention when you were here on property. We would have definatley changed your room. I hope you give us another chance and stay with us.