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Reviews of Selah Pods Hotel Manila

3 out of 5
Selah Pods Hotel Manila
Selah Pods, 2004-224 David St., corner PH San Hose, F.B. Harrison St, Pasay

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 170 reviews" "
Rating 8 - Good. 68 out of 170 reviews" "
Rating 6 - Okay. 28 out of 170 reviews" "
Rating 4 - Poor. 21 out of 170 reviews" "
Rating 2 - Terrible. 20 out of 170 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

McCoy, Los Angeles, California

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very Affordable. Very accomodating and friendly staff.
Stayed 2 nights in Dec 2020

4/10 Poor

ASalazar, Chicago

Disliked: Cleanliness, staff & service
The lobby had UNCOMFORTABLE HARD chairs to sit on. There were unidentifide people coming and going the property. It did not feel secure in the lobby. I had to tell the front desk about these people. Food was expensive but mediocre. There was a cigarette smoke smell during daytime. I had to wrap my face with towel. I tried calling operator about it but phone only rang.
Stayed 2 nights in Oct 2020

8/10 Good

Arlene, National City, California

Liked: Cleanliness, staff & service
Food charges is expensive. All is fine, near to stores if you need to buy what you need. Near to domestic airport too. I recommend it.
Stayed 1 night in Oct 2020

6/10 Okay

oliver

Business traveller
Stayed 4 nights in Sep 2020

6/10 Okay

Cora, Surrey BV

Travelled with family
Liked: Staff & service, property conditions & facilities
Aircon is not working properly. No free tea or coffee in the morning.
Stayed 10 nights in Sep 2020

6/10 Okay

Verified traveller

Liked: Staff & service
No free water
Stayed 3 nights in Aug 2020

10/10 Excellent

Patrick Jr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD EXPERIENCED
It was a very GOOD EXPERIENCE...i HOPE to STAY at SELAH HOTEL AGAIN
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

4/10 Poor

Melwin

Disliked: Staff & service, property conditions & facilities, room comfort
Not a good choice, rooms are small and cramped.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

Terri

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Dha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodationn
Stayed 2 nights in Feb 2020
Response from Leah on 28 Apr 2020
Dear Dha, Thank you so much for this wonderful review! We're thrilled to know that you've had a great time with us. Your comfort and satisfaction are important to us, and we're proud that we're able to provide these to you. With ZEN, you can be sure to get the best value for money accommodation. We can't wait to welcome you back! Best Regards, Leah

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was aesthetically pleasing to the eyes. Clean. The staff was polite and accommodating.
Stayed 15 nights in Jan 2020
Response from Leah on 28 Apr 2020
Dear ZEN Guest, Thank you so much for this wonderful review! We're thrilled to know that you've had a great time with us. Your comfort and satisfaction are important to us, and we're proud that we're able to provide these to you. With ZEN, you can be sure to get the best value for money accommodation. We can't wait to welcome you back! Best Regards, Leah

2/10 Terrible

Terri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointments after disappointments! I booked at this hotel for my family (2adults, 2kids). Upon checking in, they told me that I have to pay P600/night extra for one of my kids.
Stayed 1 night in Dec 2019
Response from Bea on 20 Dec 2019
Dear Terri, Thanks a lot for taking the time to review your stay! We are very sorry to hear that you went through some unpleasant moments during your stay with us.Please be assure that we have share this review in our management team for further investigation. Despite of this, we hope you give us a chance to provide a better experience to share. Best regards, Bea

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service
Very helpful staff, a bit if wait for our second room booking but sorted promptly. Just a bit of noise as we got the room near the rooftop where there's disco and loud music but I gotvear plugs so not so bad. Also, there should be a reminder to guests and staff not to talk too loud while in the hallways, we could hear voices throughout the night. Maybe just bad luck for us, we checked in on a weekend.
Stayed 1 night in Nov 2019

2/10 Terrible

Eddie, Australia

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Really bad service and front desk have really poor personalities and not friendly. I dont recommend this hotel at all. Lovely hotel but really bad front staff
Stayed 1 night in Nov 2019
Response from Bea on 22 Nov 2019
Dear Eddie, Thank you very much for taking the time to review your stay. Please accept our sincere apologies for what you've experience in some of our staff. Please be assured that we will investigated this issue and organized a training session for the personnel. Despite of this, we hope you able to give us a chance to provide a better experience to share. Best regards, Bea

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good for solo travelers near airport
Reasonable stop near Manila airport for on night
Stayed 1 night in Oct 2019
Response from Quality Management Operations-Associate-Bea on 24 Oct 2019
Dear Kenneth, Thank you very much for such positive feedback! We are thrilled to hear that you enjoyed your stay with us and It's nice to know that the location is suitable for you. We can't wait to see you again Kenneth. Best regards, Bea

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2019

6/10 Okay

Regina

Liked: Staff & service
Disliked: Cleanliness
No good Wi-Fi
Had a great customer service but worst WiFi service I ever been. The linen and towel looks old and (unclean) not white enough for me. Place is expected to appear small,.Oh Well its a pod! So if you like to move around a little bit more this is not the place for you.
Stayed 1 night in Oct 2019
Response from Quality Management Operations-Associate-Bea on 24 Oct 2019
Dear Regina, Thank you very much for taking the time to review your stay. We're sincerely sorry that you didn't get our usual ZEN standard for cleanliness and the internet connection during your stay. We are continuously working on improving our customer experience, we guarantee you an even better stay. Best regards, Bea

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
It is our second stay, and we were From 6 months ago, it was all nicely polished. But now, the towels looks like it has been overused that the colour looks blackish when it’s supposed to be white. We did ask for another set of towels thinking they might have given us an old stock but the replacement were the same. The shower looks already dated. They need to maintain the place, it’s a shame that in the span of 6months it’s already looking like that.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
-The location is great, near convenience stores and WTC. -The room although small is quite cute. The comfort room needs some maintenance though. -The housekeeping staff should also be oriented. We requested for a room make-over thrice but nobody attended to our request until we checked-out. We stayed for two days and no housekeeping done. =( -I like the infinity pool on the 11th floor overlooking the city. It is the only redeeming factor on the room flaws and the poor hotel service. -I will consider booking again here because of the pool. =)
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tryed to alter the booking date one night earlier and thay would not give me a refund for the two rooms booked or alter the dates I tryed to change the dates two weeks before the booking date a loss to me of over $200. not impressed
Stayed 1 night in May 2019

8/10 Good

carl, Makati

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Though the room I stayed was clean as they ever were the shower set up or metal parts were rusted. Other than that it was a great stay and sound sleep. Staff still need to improve their effectiveness in checking in guest.
Stayed 1 night in Sep 2019

6/10 Okay

Sheryl

Disliked: Cleanliness, property conditions & facilities
Beautiful property but hotel operations suck
The hotel is very instagrammable with nicely designed interiors and beautiful accents. Kudos to the architect and interior designer who did this hotel. On the other hand, hotel operations leave much to be desired. The sheets are thin and rough, the room was not thoroughly cleaned (i saw cockroaches at the lobby and in my room), they charge for ice, bathrobe use, etc. Don't bring your room towel to the pool and vice versa as they charge for that too. Corkage of 50%/for the total bill for deliveries and food brought in would also be charged. It certainly felt like a metered taxi and the people are ill-trained in customer service. Location wise, Id says it's pretty good. It's walking distance to The World Trade Center so convenient if you have an event to go there.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern architectural design.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this deceitful den of scammers
This backpacker style accommodation is straight up run by scammers. They run a number of scams 1. They bait and switch with an inferior room to what is sold by the pictures. 2. They run a faked special cleaning scam charging extra for made up or washable stains .. other reviews mentioned it, I saw it happen to the other person checking out at the same time as me. 3. They don't put sufficient staff for check-in. Took me 45 minutes to check-in. So many people were waiting all 20 seats were full so standing the whole time. 4. They say if you bring outside food to your room you paid for they will charge you 50 percent extra of what the food cost. I read in reviews the restaurant was bad but I was so angry at them over the other shams I avoided eating there so I don't know. Other than that the rooms were newish with some nice things but cheap overall, cheap mattress, steps wobbled in loft, window leaked when it rained
Stayed 1 night in Aug 2019

6/10 Okay

Monica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Will never stay there ever again and booking another 13 night stay somewhere else . 50 percent corkage fee even on ice and coke ?????? And no signage regarding the corkage scam in the motel room or on the book in counter and it even applied to food Plus I asked for milk after I boiled the kettle in my room to be told that there is no kettle in my room 🤔 ps I work in a internationally owned resort complete with restaurant and bar and they do not have corkage charges and if I knew beforehand I would of booked somewhere else apart from that room and public areas were tidy
Stayed 1 night in Jul 2019

8/10 Good

MARY ROSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property clean and nice people.room so good and the price very affordable
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room we got was not the one we booked, we are expecting to see a room with 2 double beds on it and a sofa bed but ended up just having 1 bed and a sofa bed, different as shown on the page.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and good service
Stayed 3 nights in Jul 2019

6/10 Okay

Pik ying

Liked: Cleanliness, staff & service
just a transit stay....
the price reflect the quality but still acceptable, just the noisy street will wake you up especially when am ambulance yelling in the early morning
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Property conditions & facilities
I didn't like that the information and the images when I booked were different to the actual room. Inaccurate and misleading information. So disappointed. Parking wasn't available. Had to beg for the guards to look for a parking for me. All this made me decide not to stay.
Stayed 1 night in Jul 2019

2/10 Terrible

Char, Guam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty with stains on the walls, even a blood stain near the bed! Wallpaper was peeling. Upon check in the tv wasnt working and it took them some time to fix it. Glassware in room and the restaurant was dirty. The shower was draining properly so we had to take a shower with a puddle of water. And too noisy! We could hear traffic from the street and loud guests in halls. They also couldn't accomodate a late check out so we booked an extra night! Bad experience! Do not book!!
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is good. Picture-worthy interiors and pool area. Too bad you can’t bring in food and their menu is limited and pricey.
Stayed 1 night in Jun 2019

6/10 Okay

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Poor service
Stayed 1 night in Jun 2019

8/10 Good

Amiel Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
Its cheap..........................
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all ZEN places this one is my favourite. Very near to anything. Great and friendly and helpful staffs. It was worth it.
Stayed 1 night in Jun 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
Awesome as always. This is my 3rd time here and they always have something new to offer.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel should have smoking area near the restaurant
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍excellent
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kind and considerate staff.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Location is ok, accessible to MOA and airport. Shower area and sink bumabaha. Food tagal dumating. Requested assistance to open the vault but no one came.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable to stay, beautiful amenities and not too costly.
Stayed 3 nights in Jun 2019