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Ulasan untuk Skyloft Hotel

3 out of 5
Skyloft Hotel
1160 Governor Forbes, Manila, NCR

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 27 dari 94 ulasan" "
Penilaian 8 - Bagus. 45 dari 94 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 94 ulasan" "
Penilaian 4 - Buruk. 6 dari 94 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 94 ulasan" "

8,2/10

Kebersihan

8,0/10

Staf & layanan

7,6/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Maria

Traveler bisnis
Disukai: Staf & layanan
Bathroom
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Brad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel and staff would stay again.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Service Associate pada tanggal 26 Mar 2024
Hi Brad,Thank you for taking the time to leave us a positive review. Your satisfaction is our top priority. We appreciate your support, and we're looking forward to serving you again.

8/10 Bagus

HIROSHI, chibachi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was able to stay in a very good mood Especially the security guards at the entrance were very nice with a smile.It feels so good to carry my luggage.It was a good hotel that made me want to come again.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Service Associate pada tanggal 21 Mar 2024
Dear Hiroshi,Thank you for taking the time to give us such great feedback. Your comfort and great experience while staying in our hotel are always our utmost priority. We're glad to know that we were able to deliver the best of our service to you. Thank you again, and we hope to see you back in our hotel, Hiroshi.

10/10 Sangat Bagus

Luchelle

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you Skyloft
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Service Associate pada tanggal 13 Feb 2024
Dear Luchelle, Thank you for taking the time to leave us a positive review. Your satisfaction is our top priority, we appreciate your support and look forward to serving you again Luchelle.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Service Associate pada tanggal 23 Jan 2024
Greetings from Skyloft Hotel! Thank you for taking the time to leave us a positive review. Your satisfaction is our top priority, we appreciate your support and look forward to serving you again.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice location
It was good
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Service Associate pada tanggal 14 Jan 2024
Greetings from Skyloft Hotel!Thank you for taking the time to leave us a positive review. Your satisfaction is our top priority, we appreciate your support and look forward to serving you again.

10/10 Sangat Bagus

bryce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Guest Service Associate pada tanggal 27 Des 2023
Dear Bryce,Thank you for taking the time to leave us a positive review. Your satisfaction is our top priority, we appreciate your support and look forward to serving you again

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Crowded
Crowded
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Service Associate pada tanggal 24 Des 2023
Thank you for posting a review and for taking the time to bring this matter to our attention. We assure you that we have value your comment as a way to improve our services. Thank you again and hope to see back in our hotel.

8/10 Bagus

Angelo

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Service Associate pada tanggal 27 Des 2023
Dear Daniel,Thank you for taking the time to leave us a positive review. Your satisfaction is our top priority, we appreciate your support and look forward to serving you again

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place
Always good
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Angelo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Strategic location
Good
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Service Associate pada tanggal 23 Des 2023
Dear Angelo,Thank you for taking the time to leave us a positive review. Your satisfaction is our top priority, we appreciate your support and look forward to serving you again.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ideal!!!
Good location
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Angelo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A cozy and conveniently located hotel
Good
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Front Desk pada tanggal 23 Des 2023
Dear Angelo,Thank you for taking your time in giving us such a great review. Your comfort and great experience while staying in our hotel is always our top priority. We're glad to know that we were able to deliver the best of our service to you. Thank you again and hope to see back in our hotel Angelo.

10/10 Sangat Bagus

Won Joon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan November 2023
Tanggapan dari Hotel Front Desk pada tanggal 27 Des 2023
Dear Won Joon,Thank you for taking the time to leave us a positive review. Your satisfaction is our top priority, we appreciate your support and look forward to serving you again

4/10 Buruk

Joon Boo

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
손님을 대하는 직원들은 친절했음. 그러나 세면용 비누, 샴프, 바디워쉬 냄새가 별로여서 사용하기 가 불편 하였음. 방음 시설로 에어컨을 켜면 조용한 것 같은데, 에어컨을 끄는 순간 부터는 도로 한 복판에 누워있는 듯한 느낌 이었음.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Hotel Front Desk pada tanggal 23 Des 2023
Dear Joon Boo,Thank you for posting a review and for taking the time to bring this matter to our attention. This is issue has been already raised, we assure your that we have value your comment as a way to improve our services. Thank you again and hope to see back in our hotel.

6/10 Cukup Baik

Kyra

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Fasilitas
There wasn't a working shower head.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Front Desk pada tanggal 23 Des 2023
Dear Kyra,Thank you for posting a review and for taking the time to bring this matter to our attention. This is issue has been already raised, we assure your that we have value your comment as a way to improve our services. Thank you again and hope to see back in our hotel.

2/10 Sangat Buruk

Christine

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I would score Zero on Cleanliness. 1st room have cockroaches. 2nd room also had cockroaches. The 3rd room also had cockroaches. All 3 rooms and the cockroaches were crawling on the bed. I had to check out immediately and not stay anymore but I still had to pay. They did not want to refund my payment.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Front Desk pada tanggal 23 Des 2023
Dear Christine,Thank you for posting a review and for taking the time to bring this matter to our attention. This is issue has been already raised, we assure your that we have value your comment as a way to improve our services. Thank you again and hope to see back in our hotel.

10/10 Sangat Bagus

Vhieldine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The best
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Service Associate pada tanggal 23 Des 2023
Dear Vhieldine,Thank you for taking the time to leave us a positive review. Your satisfaction is our top priority, we appreciate your support and look forward to serving you again.

8/10 Bagus

Michael

Bepergian bersama teman, Bepergian dalam rombongan, Traveler bisnis
Bo's Coffee in the lobby is closed Sunday mornings. This is a limited service hotel.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Michael

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Area was convenient to our business trip. Air conditioner unit was too small for unit room size. Air conditioner was unable to bring down temperature below 26 degrees after 12 hours of operating. There were no wash cloths in the bathroom. There was no shower curtain or shower door. There was only a very small single table inadequate for any practical use. Sofa arm was loose/damaged. Staff was helpful and attentive to requests. Property doubles as a condo residence. No full restaurant onsite. Many restaurants in the area.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Service Associate pada tanggal 23 Des 2023
Hi Michael,Thank you for posting a review and for taking the time to bring this to our attention. We sincerely apologize for any inconvenience you may have experienced. This is issue has been already raised, we assure your that we have value your comment as a way to improve our services. Thank you again and hope to see back in our hotel.

10/10 Sangat Bagus

MARLENE

Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

NOEL

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
yes
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Mei 2023

8/10 Bagus

Fernando

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

bradley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is in a very convenient location for when i visited family and there were multiple dinning locations near by.
Menginap 3 malam pada bulan November 2022
Tanggapan dari Guest Service Associate pada tanggal 23 Des 2023
Dear Bradley, Thank you for taking the time to leave us a positive review. Your satisfaction is our priority, we appreciate your support and look forward to serving you again.

10/10 Sangat Bagus

Fernando

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access to everything
Menginap 2 malam pada bulan November 2022
Tanggapan dari Guest Service Associate pada tanggal 23 Des 2023
Dear Fernando,Thank you for taking the time to leave us a positive review. Your satisfaction is our priority, we appreciate your support and look forward to serving you again.

8/10 Bagus

Jennifer

Menginap 1 malam pada bulan Mei 2022

8/10 Bagus

Vivian

Disukai: Kebersihan, staf & layanan, fasilitas
Staffs were courteous.
Menginap 2 malam pada bulan April 2022
Tanggapan dari Guest Service Associate pada tanggal 23 Des 2023
Dear VivianThank you for taking the time to leave us a positive review. Your satisfaction is our priority, we appreciate your support and look forward to serving you again.

4/10 Buruk

Wil

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nah, not next time
The hotel is conveniently in the center of the city, however it was advertised as a fully equipped kitchenette, it had a microwave, no utensils, no coffeemaker, no hot kettle, no glasses, no cups so basically nothing. The bathroom is okay but there are no hand towels or face cloths and the cleaning crew would not leave clean towels so we had to ask for them. The first room we had was so close to the bar on the roof we couldn't sleep from the noise until about 3 AM Overall i suppose not a bad price for the extremely small room where there is barely enough room to open a suitcase let alone 2 but i think i would consider a different hotel next time .
Menginap 7 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Espie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location
Menginap 3 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Ali, Los Angeles, CA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
You can’t get a better room budget wise! Easily the cheapest yet most clean/complete hotel room I’ve ever stayed at. I’ve only stayed for one day so my review is limited to this.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Hotel Supervisor pada tanggal 17 Feb 2020
Thank you for taking your precious time to leave an excellent review and for sharing your feedback with us. We are glad to hear that you enjoyed your stay. All your postive comments will serve as our motivation to strive harder and offer the quality of service that you need. Looking forward on your next booking. Thank you very much.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was convenient. It’s near my relatives place I enjoyed my stay. The showers were great.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Hotel Supervisor pada tanggal 17 Feb 2020
Thank you for taking your precious time to write a review and for sharing your feedback with us. We are glad to know that your enjoyed your stay. All your positive comments will serve as our motivation to strive harder and give you the quality of service that you deserve. Looking forward on your next booking. Thank you very much.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Comment from Hotel Management pada tanggal 8 Feb 2020
Thank you so much for taking the time to leave an excellent rating. We hope you had a great stay at our Hotel.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
A few of the staff were arrogant. I was accused of smoking in my room because i put an empty packet of cigarettes jn the garbage bin inside of my room. Maybe next time i should just thruw the empty packet on the reception floor. No apology from them
Menginap 5 malam pada bulan Januari 2020
Tanggapan dari Skyloft Hotel pada tanggal 10 Jan 2020
Good day! Thank you for taking the time to provide us a feedback. We sincerely apologize for the negative things you experienced at our hotel. Rest assured that everything is noted and we will improve on our customer service to serve you better!

8/10 Bagus

Leo

Menginap 2 malam pada bulan Desember 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
TV only one channel, it always need to reprogram. Cannot switch off lights, you need to loosened the bulb from its socket. Cleanliness and Staff is good
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Skyloft Hotel pada tanggal 10 Jan 2020
Good day! Thank you for taking the time to provide your thoughts and feedback for our hotel. Apologies for certain things you experienced and we are looking forward to your next stay here at our hotel. Thank you!

10/10 Sangat Bagus

sally

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Skyloft Hotel pada tanggal 23 Des 2019
Hi Sally! Thank you for giving us a review! We hope you had a great stay at our property!

2/10 Sangat Buruk

Tom, Tampa Florida

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The noise level of construction of 3 sky rise buildings plus street traffic made sleeping impossible for me plus not being able to open curtains easily made it dark and depressing. It was so bad I checked out after 3 days inspite of prepaying for 7 days. The worst hotel for noise in my 50 years and over 1,000 nights lodging experiences. You could not pay me to go back there. No refund given inspite of asking as no manager is on site
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Skyloft Hotel pada tanggal 20 Des 2019
Hi Tom! Thank you for giving us a review. We sincerely apologize for the bad experience. Please know that everything is noted and we will do our best to improve, to meet your expectations better.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
There were baby cockcroaches. There is a gap between the rooms (through the window panels) and I can see and partially see the reflection of the people in the next room.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Pacific Skyloft Hotel pada tanggal 10 Des 2019
Thank you for giving a feedback. Rest assured that this is noted and improvement is on its way!

6/10 Cukup Baik

Prasanth

Disukai: Kebersihan, kenyamanan kamar
Ok Stay
In the Lobby: Check in was easy and quick, small stand aT the bottom of the hotel In the room: Standard room, no frills, but well kept Overall: Was an ok stay. One thing that was frustrating was that, after arriving at 12:30am, construction started outside at 6am the next morning. The noise pollution was too much to sleep
Menginap 1 malam pada bulan November 2019
Tanggapan dari Skyloft Hotel - Reservations pada tanggal 4 Des 2019
Thank you for posting a review! We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan November 2019
Tanggapan dari Skyloft Hotel - Reservations pada tanggal 2 Des 2019
Thank you for posting a review. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the elevator took so long reason why you have to use the stairs oftentimes
Menginap 1 malam pada bulan November 2019
Tanggapan dari Skyloft Hotel - Reservations pada tanggal 2 Des 2019
Thank you for posting a review. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff are very friendly and accommodating. The room is clean. I would definitely stay here again ☺️
Menginap 1 malam pada bulan November 2019
Tanggapan dari Pacific Skyloft Hotel - Reservations pada tanggal 18 Nov 2019
Thank you for posting a review and for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Pacific Skyloft Hotel - Reservations pada tanggal 18 Nov 2019
Thank you for posting a review and for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Very centrally located, great access to transport. Very helpful staff. Very slippery tiles when wet, it would be nice to have proper bath mat issued daily.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Pacific Skyloft Hotel - Reservations pada tanggal 18 Nov 2019
Thank you for posting a review and for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Pacific Skyloft Hotel - Reservations pada tanggal 18 Nov 2019
Thank you for posting a review and thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure to give you the best quality of service you deserve. We would love to serve you again and will appreciate a second chance.