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Reviews of ZEN Rooms Avida 34th

2 out of 5
ZEN Rooms Avida 34th
34th Street corner 11th Avenue and, Lane T, Bonifacio Global City, Taguig

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 25 reviews" "
Rating 8 - Good. 14 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice location! It's walking distance to Uptown mall, St Luke's hospital, Market-Market, etc. The place is spacious and the internet is very fast🙂 The staff is very accomodating when we arrived. We checked in so easily and when we checked out, the staff helped us with our luggages and patiently waited until our ride to the airrport arrived. I will definitely book a room here again in the future. I highly recommended this place to friends and relatives already.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in BGC
Very accessible area, you will feel safe and convenient
Stayed 3 nights in Jul 2019

2/10 Terrible

Roger, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in May 2019

6/10 Okay

NOEL

My Stay @ Zen Room Avida 34th St.
Location wise, I like this place. Very near to uptown mall. just walking distance to Market Market and High Street. Things to improve. 1. Need cable connection. 2. Need to replace the shower curtain. It is very dirty. 3. I don't stay during the daytime since I was on a business trip so only one time they cleaned my room during my 8-night stay. I would suggest to monitor how many times they clean and contact the guest for a cleaning schedule.
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and decent accommodation. Pleasant environment.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First it was value for money- the additional discount helped. However the place was quite hard to find and there were no toiletries in the bathroom - you really just get what you pay for - a very basic room . Overall would consider coming back again
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2019

10/10 Excellent

james, queens nyc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love staying in there.its close to all the shopping mall.
Stayed 6 nights in Apr 2019

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, room comfort
Value for money!!!!
check-in was fast and welcoming staff, rod for shower curtain was flimsy, water pressure was good, fast wifi, clean bed room no bad smell on the bed and room, very spacious, some smudges on the wall (kids dirty hands markings) its really easy to clean up, wish they provide foot rags for the bathroom. Thats all i am happy, will book again.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is convenient as it is located near malls, and restaurants. Great wifi, cool aircon, soft bed and sofa, with tv but limited channels only. The room is basic which is only good for those who are looking for a place to spend a night.
Stayed 2 nights in Mar 2019

10/10 Excellent

CARIDAD A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excalent
we like staying there an the location is good. Close to St. Luke Global Medical Center and Up Town Mall.
Stayed 20 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2019

8/10 Good

FELICIANO

Liked: Cleanliness, staff & service, property conditions & facilities
Resting place after a busy long day work.
The place is just fine to take a sleep and it is very secured condotel.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Torsten

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from ZEN Rooms on 17 Jan 2019
Dear ZEN Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to ZEN Rooms in the near future. Best regards, Bella

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Low price, no toiletries, great location
1. they tried calling me on the room phone to get my permission to enter. Which tourist hangs out in the hotel room instead of exploring the city they are visiting? When I asked why they did not call my cell or email me, I received a lame excuse. 2. It is a very basic bare bones 1-bedroom apartment with a queen size bed in the bedroom, and a 3-seat regular sofa (no pull-out bed) in the living room. (this was fine for me as I would go back there only to sleep) 3. No floor mat in the bathroom. When you step out of the shower, you end up with water all over the place. I ended up using on the of the 2 towels they gave me as a floor mat. Bottom line: Great location and low price. If you don't care about having toiletries or having any repairs done, it is a great place. I will give it a solid 3 stars.
Stayed 3 nights in Dec 2018
Response from ZEN Rooms on 17 Jan 2019
Dear Guest, We appreciate you taking the time to review your stay. We are very sorry for the inconvenience regarding our service that made you uncomfortable. We take your comment very seriously and we’ve already investigated the issue. A training session for the personnel has already been organized. We hope to see you again. Best regards, Bella

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked, last minute change
It was a horrible experience with Zen rooms. They called an hour before check-in time to mention that they are overbooked and the alternative option they can provide was somewhere outside of BGC. They couldn’t find another option with BGC so I asked for a refund instead - let’s see how long that will take.
Stayed 2 nights in Nov 2018
Response from ZEN Rooms on 14 Dec 2018
Dear ZEN Guest, Thank you for taking the time to write such a detailed review. We are sorry that you did not have a smooth experience for this reservation. We can assure you that this is not our usual standard. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Regarding the refund, please kindly send us an email with the detail of your reservation so that we can help you to track the current status. We hope to see you again and provide you with better stay. Best regards, Bella

8/10 Good

LaMont, Baltimore MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpfull and friendly Jay works overtime to make you happy. You could tell it was a new room. To make the stay perfect it needed a washer for clothes, broom, cleaning supplies, stove for people like me staying more then 2 weeks. The lack of cable on the tv i had to make up for with the high speed internet. I will be back.
Stayed 8 nights in Oct 2018
Response from ZEN Rooms on 14 Dec 2018
Dear La Mont, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management for improvement. Hoping to see you again soon. Best regards, Bella

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from ZEN Rooms on 14 Dec 2018
Dear ZEN Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in ZEN Rooms. By booking with ZEN Rooms you can be sure to get the best value-for-money. We hope to see you again. Best regards, Bella

8/10 Good

SI-YEOL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
掛け布団がシーツから毛布に変わった。
ここの常連客と認識されているのでしょうか。前回泊まった時に管理しているお兄さんに、もっと日本人に来てもらいたいなら、一つ改善した方がいいことがあると言いました。内容はベットの掛け布団にあたる部分がシーツ一枚だけで、以前誰かが、この点を非難していました。私もクーラー使うとこれだけでは寒いし、かといってクーラー止めれば暑いし、これは問題だと思い、このことを告げました。すると今回到着するとそのお兄さんが、すぐに私に、全室　薄手の毛布に変えたと教えてくれました。実際に今度は快適なv睡眠をとれるようになりました。
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
ロケーション抜群のリーズナブルなホテルですが。。。
新築のマンションのエアBB使用なので、非常に快適です。ただ清掃が適当だったようで、流しとけとるの中に大量のアリが発生しておりました。食器の一部もべたべたしていたところを見ると、前のお客さんが甘いものをケトルから流しに捨てたのをちゃんと清掃していなかったような。ただ値段としてはリーズナブルなので、これくらいのことはあってもやむを得ないかなと思います（今後利用される方の参考になれば）。
Stayed 3 nights in Dec 2018