Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 694 dari 1005 ulasan" "
10 - Sangat Bagus
694
Penilaian 8 - Bagus. 222 dari 1005 ulasan" "
8 - Bagus
222
Penilaian 6 - Cukup Baik. 50 dari 1005 ulasan" "
6 - Cukup Baik
50
Penilaian 4 - Buruk. 18 dari 1005 ulasan" "
4 - Buruk
18
Penilaian 2 - Sangat Buruk. 21 dari 1005 ulasan" "
2 - Sangat Buruk
21
9,4/10
Kebersihan
9,2/10
Staf & layanan
9,2/10
Fasilitas
9,4/10
Kondisi & fasilitas properti
9,0/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Mike
Bepergian bersama keluarga
12 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My brother and I don't vacation enough, so when i booked the room and flights we were committed lol. The pool staff was above and beyond what I expected. Just terrific! Rachel the bar tender was so knowledgeable on making her boat drinks I was thoroughly impressed. Loved it and I will spread the word. Thank you
Mike
Menginap 6 malam pada bulan Mei 2024
10/10 Sangat Bagus
Carolyn
Bepergian bersama teman
10 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful setting and friendly staff.
Carolyn
Menginap 4 malam pada bulan Mei 2024
10/10 Sangat Bagus
Sandra
6 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sandra
Menginap 3 malam pada bulan Mei 2024
8/10 Bagus
Kent
Bepergian bersama keluarga dan anak
4 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked the features that were included at the property and the fact that quite a few dining options and even a nice swimming beach were close by.
Kent
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Shamica, Front Office Manager pada tanggal 6 Mei 2024
Kent,Thank you for your feedback! We appreciate you staying with us, and hope to see you again for another amazing stay!
10/10 Sangat Bagus
Eric
Bepergian bersama keluarga
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very nice and its a nice atmosphere.
Eric
Menginap 6 malam pada bulan April 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your 5 out of 5 review!!
10/10 Sangat Bagus
Marise
Bepergian bersama teman
25 Apr 2024
Nice large balcony with ocean view.
Very helpful staff
Marise
Menginap 2 malam pada bulan April 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Hello,Thank you for leaving us a 5 out of 5 review! We are happy to hear that you enjoyed your large balcony and found the team to be helpful.Thank you,
10/10 Sangat Bagus
Wendy
Bepergian bersama keluarga
24 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property and the staff and service were top notch!!
Wendy
Menginap 6 malam pada bulan April 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for leaving us a 5 out of 5 review and for noticing how beautiful our property is!
6/10 Cukup Baik
John
Bepergian bersama teman
21 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Could never get the Ac to get the room cool
John
Menginap 2 malam pada bulan April 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Hello and thank you for your review. We will bring this up to our engineering team. We hope to regain your trust in the future!
8/10 Bagus
Michelle
Bepergian bersama keluarga
20 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pool is great! We were surprised to find out on check in that there would be an extra$55/day charge for parking and “Services”-Also by chance finding the little card in the room stating that “ if beach towels are not replaced in room on check out there will be a $25 restocking fee”Seriously
Michelle
Menginap 7 malam pada bulan April 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for leaving us a review with your feedback. Our fees are conveniently mentioned in your confirmation. We apologize if they were not reflected clearly. We hope to regain your trust in the future.
8/10 Bagus
Sandra
18 Apr 2024
Sandra
Menginap 3 malam pada bulan April 2024
10/10 Sangat Bagus
David
18 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
David
Menginap 7 malam pada bulan April 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Sangat Bagus
Bernard
Bepergian bersama keluarga
17 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was great and expensive
Bernard
Menginap 2 malam pada bulan April 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Sangat Bagus
Carlos, Miami
14 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelent stay!
Carlos
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Sangat Bagus
Allisse
Bepergian dalam rombongan, Bepergian bersama keluarga
2 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful scenery and amenities
Allisse
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Sangat Bagus
Kerry Ann
31 Mar 2024
Kerry Ann
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
2/10 Sangat Buruk
Sabrina
Bepergian bersama keluarga
25 Mar 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Roach in room
Sabrina
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your review. We are very thorough with our pest control services. We hope to regain your trust in the future.
2/10 Sangat Buruk
Sabrina
Bepergian bersama keluarga
25 Mar 2024
Found a roach on the couch in our room .. was nasty
Sabrina
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your review. We are very thorough with our pest control services. We hope to regain your trust in the future.
8/10 Bagus
Nancy
23 Mar 2024
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
.
Nancy
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing review!! We look forward to welcoming you back to our beautiful resort!
10/10 Sangat Bagus
Sarah
12 Mar 2024
Disukai: Kebersihan
Sarah
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
6/10 Cukup Baik
James
Bepergian bersama teman
9 Mar 2024
Disukai: Kebersihan, staf & layanan
I thought there would be a more seafood based menu. Room had some notable repairs that needed to be made (cracked mirror, molding calk, etc.). Room cleaned once in 4 day stay. Had to ask for the trash that we created be removed from our room.
James
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for leaving us a review. We maintain our rooms with a thorough cleaning and engineering process. We also offer daily housekeeping service. We hope to regain your trust in the future.
10/10 Sangat Bagus
Daniel
Bepergian bersama teman
9 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our overall experience (for 2 nights) was very good. The staff was extremely helpful, the pool and surrounding areas were very clean; this was one of the nicest Courtyard Marriott's we have stayed at
Daniel
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Sangat Bagus
Joseph
Bepergian dalam rombongan
4 Mar 2024
Disukai: Staf & layanan
Although it stated about the seaweed, the oder is horrible. The installed air floats are disgusting with seaweed. Need to install screen to prevent weeds from entering this area, or something.
Joseph
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank your for leaving us your valuable feedback! We are working towards a solution however the seaweed is part of our ecosystem.
6/10 Cukup Baik
John
Bepergian bersama teman
2 Mar 2024
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
This place was ugh!! The fees here are insane. They tried to charge me almost 500 dollars in fees all together after paying nearly 2000 for 4 nights. Im never staying here again. The "resturant" is overpriced. Everything about this hotels is fees fees fees. So if you like wasting your money stay here. The only thing outstanding at this hotel are there beds.
John
Menginap 4 malam pada bulan Februari 2024
10/10 Sangat Bagus
Mark
27 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mark
Menginap 2 malam pada bulan Februari 2024
8/10 Bagus
Angela
24 Feb 2024
Angela
Tanggapan dari Lyenna pada tanggal 25 Feb 2024
Dear Angela,Thank you for staying at the Courtyard Faro Blanco Resort!Thank you for your feedback!We look forward to welcoming you at our hotel when travels bring you back to the area!Thank you.Sincerely,
6/10 Cukup Baik
douglas
Bepergian bersama teman
22 Feb 2024
Disukai: Staf & layanan
The resort is very expensive for what you get. The air conditioner was so noisy it was impossible to get decent sleep.
douglas
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Lyenna pada tanggal 23 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at the Courtyard Faro Blanco Resort. We appreciate hearing from all of our guests, as it helps us to improve our services and ensure a pleasant experience for everyone.I am sorry to hear that you found our resort to be expensive for what you received. Providing a value-for-money experience is important to us. Your valuable feedback will be passed on to the leadership team.Also, please accept my sincere apology for any inconvenience caused by the noisy air conditioner. I will make sure to bring this up with our engineering team so that we can take proper actions and fix it right away.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Thank you.Sincerely,Lyenna
6/10 Cukup Baik
ROMAIN
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
21 Feb 2024
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Hôtel avec piscine et plage
Ensemble agréable
Accueil sympathique
Mais absente de vrai petit déjeuner, uniquement comptoir startucks
Isolation phonique entre les chambres très mauvaise
Et sofa bed le plus inconfortable jamais vu, vous dormez littéralement sur les ressorts
À ce prix ces défauts sont ennuyants
ROMAIN
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Lyenna pada tanggal 22 Feb 2024
Dear Romain,Thank you for being our guest at the Courtyard Faro Blanco Resort! Thank you for your valuable feedback!We are happy to hear that you enjoyed our swimming pool and friendly staff!Please accept my sincere apologies for all of the inconveniences that you mentioned. Your feedback is valuable to us, and we will make sure to address this with our leadership team to ensure that such issues are resolved promptly.Thank you again for staying at the Courtyard Faro Blanco Resort. We wish you a safe journey and we will look forward to having the opportunity to welcome you back at our hotel!Sincerely,Lyenna
10/10 Sangat Bagus
Tonya
18 Feb 2024
Tonya
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Sangat Bagus
Mark
17 Feb 2024
Mark
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Andres pada tanggal 2 Mei 2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
8/10 Bagus
Jacqueline
12 Feb 2024
Disukai: Kebersihan, kondisi & fasilitas properti
AC very highly
So hot in the room
Jacqueline
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Lyenna pada tanggal 12 Feb 2024
Dear Jacqueline,Thank you for being our guest at the Courtyard Faro Blanco resort and for your honest feedback. We greatly appreciate your input and apologize for any discomfort you experienced due to the AC not working properly in your room.Your comments have been shared with the engineering team, who will assess and address the issue promptly to ensure that our AC systems are functioning optimally.Thank you once again for your feedback. We hope to have the opportunity to welcome you back so we can exceed your expectations.Thank you.Sincerely,Lyenna
This is the best Courtyard Marriott we've ever stayed at. It had an ideal location on the water and offered many amenities. Omar at the checkin was extremely helpful in switching us to a fabulous room overlooking the bay.
Steven
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Lyenna pada tanggal 12 Feb 2024
Dear Steven,Thank you so much for taking the time to share your experience at the Courtyard Faro Blanco Resort. It brings us great joy to hear that your stay with us was exceptional and that our Courtyard Marriott exceeded your expectations!Also, thank you for recognizing Omar who was very helpful and provided exception service. Will make sure to share this wonderful review with him.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future!Sincerely,Lyenna
Wonderful spot in the center of the Keys! Very friendly staff and amazing views of the water. Will be back again!
Scott
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Lyenna pada tanggal 11 Feb 2024
Dear Mr. Scott,Thank you for being our guest at the Courtyard Faro Blanco Resort! Thank you for such an amazing Review and for acknowledging our wonderful and friendly staff!We can’t wait to welcome you back!Thank you.Sincerely,Lyenna
10/10 Sangat Bagus
Pascal
10 Feb 2024
Disukai: Kondisi & fasilitas properti
Tres bel hotel
Personnel sympathique et a l ecoute
Piscines agreables
Belle salle fitness
Bon petit dejeuner
Chambre confortable et calme
Petite plage mais pas possible de se baigner
Pascal
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Lyenna pada tanggal 11 Feb 2024
Dear Pascal,Thank you for taking the time to write a review about your recent stay at Courtyard Faro Blanco Resort! I'm delighted to hear that you found our hotel to be very nice and that you enjoyed the friendly and attentive service provided by our staff. We strive to create a welcoming atmosphere for all our guests, and your kind words are truly appreciated!I'm also glad to hear that you enjoyed the amenities we offer, such as the pleasant swimming pools and the beautiful fitness room. We take pride in providing a comfortable and relaxing environment for our guests to enjoy during their stay. Additionally, it's great to know that you found our breakfast to be good and that you had a comfortable and quiet room.Once again, thank you for your valuable feedback. We look forward to welcoming you back!Thank you.Sincerely,Lyenna
Marathon is a nice place to visit. The Hotel is close to everything. We went to Pigeon Key, The Turtle Hospital, Alder Residence, The Fishery and Sombrero Beach. We really liked all the pools.
Andy
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 10 Feb 2024
Dear Andy,Thank you for staying at the Courtyard Faro Blanco Resort and for writing such a wonderful review!We are happy to know you had a good stay and that you thought our location is convenient to all of the main attractions. We are also glad to hear that you liked all of our swimming pools!Once, again thank you for being our guest! We can’t wait to welcome you back soon!Sincerely,Lyenna
10/10 Sangat Bagus
Ignacio
5 Feb 2024
Property conditions were satisfying, very accommodating.
Ignacio
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Lyenna pada tanggal 6 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Courtyard Faro Blanco Resort! We appreciate your kind words regarding the property conditions and are delighted that you found them satisfying. Our team strives to provide a comfortable and accommodating experience for all our guests.Thank you again for your feedback! We look forward to welcoming you back for another excellent stay!Sincerely,Lyenna
8/10 Bagus
PATRICK
1 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
PATRICK
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 25 Feb 2024
Dear Guest,Thank you for staying at the Courtyard Faro Blanco Resort!Thank you for your feedback!We look forward to welcoming you at our hotel when travels bring you back to the area!Thank you.Sincerely,
10/10 Sangat Bagus
Douglas
28 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean
Douglas
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 4 Feb 2024
Dear Douglas,Thank you for being our guest at the Courtyard Faro Blanco Resort!We are happy to know you had a good stay and thought the property was very clean!Thank you for your review! We look forward to welcoming you back!Sincerely,Lyenna
10/10 Sangat Bagus
Jerome
25 Jan 2024
Jerome
Menginap 1 malam pada bulan Januari 2024
10/10 Sangat Bagus
Charles
Bepergian bersama teman
22 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel with so many amenities for the guests. I wish the person who checked us in could have told us what the amenities were and shown us what was in the brochure and if we had any questions. Other than that, it was great! We will be back when the weather is warmer.
Charles
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 23 Jan 2024
Dear Guest,Thank you for being our guest at the Courtyard Faro Blanco Resort and for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our hotel to be beautiful and that you appreciated the amenities we offer to our guests.Please accept our sincere apology for any inconvenience you experienced during the check-in process. Your valuable feedback will be addressed with the team to ensure that all our guests receive a thorough introduction to our hotel's amenities, including a detailed explanation of the brochure contents. Thank you again for being our guest and we would love to welcome you back when the weather is warmer! We appreciate your loyalty, and we look forward to providing you with an exceptional stay during your next visit.Thank you.Sincerely,Lyenna
10/10 Sangat Bagus
Robin R.
Bepergian bersama teman
21 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
2nd stay, also stayed Dec 2023.. very nice hotel. Just don't like the resort fees. The weather was not nice, so we never used the bikes or kayaks. Due to the type of our reservation, our fees could not be used for breakfast,,so maybe change your policy.
Robin R.
Tanggapan dari Lyenna pada tanggal 23 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us at Courtyard Faro Blanco Resort! We appreciate your loyalty as a returning guest and we're glad to hear that overall you found our hotel to be very nice. Regarding the resort fees, we will certainly pass along your feedback to our management team for further review. We constantly strive to enhance our policies to better accommodate our guests' needs.Thank you for being our guest and for your feedback. We hope to have the opportunity to welcome you at our hotel when travels bring you back to the area.Thank you.Sincerely,Lyenna
The complex met our needs while in Marathon Key. Staff were professional and friendly. Great location, easy parking.
Traveler terverifikasi
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 23 Jan 2024
Dear Guest,Thank you for being our guest at the Courtyard Faro Blanco Resort and for taking the time to share your feedback about your recent stay! We are thrilled to hear that you had a great stay! Thank you for acknowledging our wonderful, professional, and friendly staff! We are also happy to hear that you loved the convenient easy parking and location!We look forward to welcoming you at our hotel when travels bring you back to the area!Thank you.Sincerely,Lyenna
8/10 Bagus
Peter
Bepergian bersama teman
17 Jan 2024
Disukai: Staf & layanan
Peter
Tanggapan dari Lyenna pada tanggal 18 Jan 2024
Dear Guest,Thank you for being our guest at the Courtyard Faro Blanco Resort!We are happy to know that overall you had a wonderful stay!We wish you a safe journey and we will look forward to welcoming you back at our hotel!Thank you.Sincerely,Lyenna
10/10 Sangat Bagus
Nicole
Bepergian bersama keluarga
16 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love this property, we stayed a few years back before they added the plastic aqua cabanas in the back and we preferred it without. They block the beautiful view and the water in that area is a little icky. Ruins some of the benefit of the infinity pool, otherwise a 5. We will be back!
Nicole
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 17 Jan 2024
Dear Guest,Thank you for choosing to stay at the Courtyard Faro Blanco Resort and for taking the time to share your feedback. We truly appreciate your support and are grateful for your return visit!We understand that the aqua cabanas at the back of the property have impacted your view and the overall experience of the infinity pool. We apologize for any disappointment caused. We always strive to provide an enjoyable environment for our guests, and your feedback helps us to improve. We will certainly take your comments into consideration as we review our facilities and continue to make enhancements to ensure the best possible stay for all our guests.Once again, thank you for being a valued guest. We wish you a safe journey and we will look forward to having the opportunity to welcome you back at our hotel!Thank you.Sincerely,Lyenna
6/10 Cukup Baik
Im-Sun
Bepergian bersama keluarga
16 Jan 2024
Disukai: Kebersihan, staf & layanan
the bathroom shower floor was extremely slippery - I slipped and fell on my face. It was a frightening experience. The infinity pool was very enjoyable.
Im-Sun
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 17 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at the Courtyard Faro Blanco Resort. We truly value your input as it helps us to improve and provide a better experience for all our guests.I'm sorry to hear about your slip in the bathroom shower. Your safety and comfort are our top priority, and I want to assure you that your feedback will be passed on to the team in order to make sure this does not happen again. On a positive note, I'm delighted to hear that you found our infinity pool to be enjoyable. It's always great to know that our guests are able to relax and have a good time while staying with us. Once again, thank you for sharing your experience with us. If there's anything else you'd like to discuss or if you have any further feedback, please feel free to reach out to us directly. We appreciate your honesty and we will look forward to having another opportunity to welcome you back.Thank you.Sincerely,Lyenna
8/10 Bagus
JOSE
Bepergian bersama teman
15 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff very professional and helpful
JOSE
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 17 Jan 2024
Dear Jose,Thank you for being our guest at the Courtyard Faro Blanco Resort!Thank you so much for acknowledging our wonderful and professional staff!We are happy to know you had a good stay! We will look forward to welcoming you back at our hotel!Sincerely,Lyenna
10/10 Sangat Bagus
Alok
Bepergian bersama teman
15 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best locations with a great Bay side facilities. Fantastic
Alok
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 17 Jan 2024
Dear Guest,We are so thrilled to hear you had a good stay and that you loved our location and the beautiful Bay side facilities! We can’t wait to welcome you back!Sincerely,Lyenna
10/10 Sangat Bagus
Joyce
Bepergian bersama keluarga
14 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So much to do on the property ~ you really don’t need to leave
Joyce
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 15 Jan 2024
Dear Mrs. Joyce,Thank you for being our guest at the Courtyard Faro Blanco Resort and for writing such a nice review!We are so thrilled to hear you had a great stay!We wish you a safe journey and we will look forward to welcoming you back soon!Sincerely,Lyenna
10/10 Sangat Bagus
Joyce
Bepergian bersama keluarga dan anak
13 Jan 2024
Very new & very nice~
Joyce
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 15 Jan 2024
Dear Mrs. Joyce,Thank you for being our guest at the Courtyard Faro Blanco Resort and for writing such a nice review!We are so thrilled to hear you had a great stay!We wish you a safe journey and we will look forward to welcoming you back soon!Sincerely,Lyenna
4/10 Buruk
Jacob
7 Jan 2024
Jacob
Menginap 1 malam pada bulan Januari 2024
6/10 Cukup Baik
Ashley
Bepergian bersama keluarga
7 Jan 2024
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Lyenna and a few other staff members were great. After the first night we asked to be moved, room 103 is near common areas, bery noisy! When we requested missing items for the room i.e. glasses to use for drinks they never arrived. Our room was made up each day but my mother and father in laws wasnt - they had dirty floors and never received clean beach towels. The area was lovely with the fire pits. I did yoga on saturday AM and the lady was lovely. The view was perfect. The pool at the side is heated, the hot tub did feel cold at night. Food was good and so were the rum punches. With a couple of minor tweaks this place will be amazing.
Ashley
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Lyenna pada tanggal 11 Jan 2024
Dear Ashley,Thank you for being our guest at the Courtyard Faro Blanco Resort!Thank you for taking the time to let us know about your experience while staying with us. We are happy to know that the area with the fire pits, yoga, heated pool and the food was lovely.Please accept my sincere apology for the inconveniences that you mentioned. Your valuable feedback will be shared with the leadership team to see how we can learn and improve in order to prevent it from occurring in the future.We hope you provide us with another opportunity to welcome you back at our hotel so we can make your next stay a great one!Thank you.Sincerely,Lyenna