"This is an excellent hotel in Champagne which we also used as a great stopover on our family road-trip to Lake Annecy.
The staff were friendly and welcoming and the rooms had great views of the vineyards. The spa and pool facilities were also very good although the area does get busy during peak hours as does the car park.
The main hotel restaurant is lovely with great staff also and the daily breakfast is to a good standard. Overall, amazing hotel! My only other feedback would be that during our first stopover, there were no staff available during our checkout to help with luggage which for a party of 6 with multiple suitcases can get tedious and ideally, there should be this service at a 5* hotel. The gentleman at the desk refused to help since he had to “man the desk” (with nobody there since it was 7am anyway).
We will definitely return though since overall, I would highly recommend this hotel."
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