Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 02.00
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
1 anak, hingga usia 5 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/tambahan tersedia dengan biaya MAD 200.00 per malam
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Pajak yang dikenakan oleh pemerintah kota: MAD 19.80 per orang, per malam. Pajak ini tidak berlaku bagi anak berusia di bawah 12 tahun tahun.
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Fasilitas ekstra opsional
Biaya untuk sarapan prasmanan: sekitar MAD 50 untuk orang dewasa dan MAD 50 untuk anak-anak
Biaya kasur lipat: MAD 200.00 per malam
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, dan P3K
Perlu diketahui
Pemesanan diperlukan untuk layanan pijat; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Hanya tamu terdaftar yang boleh menginap di kamar
Beberapa fasilitas mungkin memiliki akses terbatas; tamu dapat menghubungi properti untuk mengetahui perinciannya dengan menggunakan informasi kontak pada saat konfirmasi pemesanan
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Anak-anak di bawah 11 tahun tidak boleh memasuki kolam renang tanpa pengawasan orang dewasa
Pertanyaan umum
Apakah La Renaissance Hotel memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.
Apakah La Renaissance Hotel ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di La Renaissance Hotel?
La Renaissance Hotel tidak menyediakan parkir.
Pukul berapa check-in di La Renaissance Hotel?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 02.00. Check-in terlambat tersedia pada jam tertentu.
Pukul berapa check-out di La Renaissance Hotel?
Check-out pada pukul tengah hari.
Apakah La Renaissance Hotel menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara.
Di mana lokasi La Renaissance Hotel?
Terletak di Gueliz, hotel spa ini hanya 10 menit jalan kaki dari Carré Eden Shopping Center dan Avenue Mohamed VI. Jemaa el-Fnaa berjarak 3,3 km (2 mi). Stasiun Pusat Marrakesh berjarak 15 menit dengan berjalan kaki.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
6,8
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
7,6
Kebersihan
8,2
Lokasi
7,2
Staf & layanan
6,8
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 92 dari 435 ulasan
10 - Sangat Bagus
92
Penilaian 8 - Bagus. 141 dari 435 ulasan
8 - Bagus
141
Penilaian 6 - Medioker. 102 dari 435 ulasan
6 - Medioker
102
Penilaian 4 - Buruk. 45 dari 435 ulasan
4 - Buruk
45
Penilaian 2 - Sangat Buruk. 55 dari 435 ulasan
2 - Sangat Buruk
55
Ulasan
Terverifikasi
2/10 Sangat Buruk
Message
26 Jul 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location but no good service. Dirty bed and curtains. Staff aren't experienced at all. No breakfast open buffet as mentioned.
We had to go out for breakfast.
I won't recommend this hotel or whatsoever.
Message
Menginap 1 malam pada bulan Juli 2024
Terverifikasi
10/10 Luar Biasa
Nabil
24 Jul 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr netter Personal vor allem der Kofferträger Hicham! Er hat uns bei vieles geholfen und war sehr nett zu uns.
Nabil
Menginap 3 malam pada bulan Juli 2022
Terverifikasi
2/10 Sangat Buruk
Sanae
29 Mei 2022
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was very bad not able to sleep at all because of restaurant and bar music on the top floor as I was staying on 5th floor , the room and the balcony was very dirty ??
Overall rubbish, not happy at and will never come back there again .
Un plauso speciale va sicuramente a Mustafa “ the best bagagist” sempre disponibile ed affabile, pronto a risolvere ogni problema e qualsiasi esigenza dei clienti.
Enrico
Menginap 2 malam pada bulan Juli 2021
Terverifikasi
8/10 Bagus
Traveler terverifikasi
13 Jul 2021
Disukai: Kebersihan, staf & layanan, fasilitas
Petits déjeuner au top, il y en a pour tous les goûts.
La climatisation fonctionne très bien dans la chambre, et heureusement vu les 46° qu'il faisait.
Hôtel La Renaissance was a great hotel to stay in, we were a group of 4 people, the staff were extremely friendly and would go the extra mile to help you out no matter circumstances even when they are extremely busy.
We had no issues with our check in as they let us check in 1 hour early. We booked 3 rooms and had no problem with the rooms at all, the housekeeping team were excellent, they would always give us fresh towels, sprayed nice fragrance in our rooms, also done the beds very well and left the rooms sparkling clean, our rooms were always maintained good.
I would like to take a minute to thank the Reception team, they have done an amazing job fulfilling our needs, Ayoub with his great customer skills, well mannered, professional customer service skills and was always very helpful, he made our stay more pleasant along with Salma and Huriya Apologies
I would definitely recommend this hotel, it’s in the main strip of Gueliz and close to everything, we would be back soon, hopefully sometime in July/August depending on the weather and the circumstances.
Once again Many thanks
ALI
Menginap 7 malam pada bulan Maret 2020
Terverifikasi
4/10 Buruk
MERLIN
3 Feb 2020
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nous connaissions la RENAISSANCE pour avoir vécu à MARRAKECH dans les années 2010 .S'était l'établissement en vogue de l'époque .Hélas cela n'a pas suivi .Pas d'entretien , mobilier désuet et pas d'investissement .Le rapport qualité /prix n'est pas à la hauteur des attentes . Ane pas recommander ou avec 2 étoiles .MERLIN JF
I booked this hotel for my husbands 30th surprise birthday.
The woman at the reception was very polite, friendly and informative and during check out. However the next day there was another gentleman and for some reason kept asking questions about when we checked in and who was there at the reception - no idea why that was of importance. We enquired about booking trips with the hotel and he seemed to be pushing us to go for a certain trip and when we said we'd think about it he then kept saying the prices would change tomorrow?
Anyway, we were taken to our room and there was hardly any lights in the room that worked baring in mind we had checked in during the evening. During the day we could open the curtains and loads of light was in the room obviously, during the night it wasn't very good.
We opened the fridge and there was a bowl of fruits, a drink that had clearly been used prior to our visit with a yogurt pot. The bathroom was lovely apart from the used bathrobe with lipstick in and our wardrobe had a tart on the top shelf that had been half eaten. I don't really know if I would say this hotel is the most cleanest place, considering none of this had been cleaned or fixed during our week stay.
Traveler terverifikasi
Menginap 5 malam pada bulan Januari 2020
Terverifikasi
8/10 Bagus
Roxan
22 Des 2019
Disukai: Staf & layanan, kenyamanan kamar
In the middle of New City, well located
Good location, helpful staff, good size suite, great balcony, fine breakfast selection, good check in experience, fair pricing.
Roxan
Menginap 5 malam pada bulan Desember 2019
Terverifikasi
10/10 Luar Biasa
Anna
17 Des 2019
Disukai: Kebersihan, staf & layanan
The staff were really friendly and the food was good.
Rate charged was also good.
Hotel was just noisy, battled to sleep
Anna
Menginap 5 malam pada bulan Desember 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
12 Des 2019
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Le personnel était très désagréable et non professionnel !
Un staff au top, souriant et très serviable sauf le gérant de la discothèque au sous-sol champion de l'arrogance et qui n'arrête pas de crier sur son équipe conseil: à éviter. hôtel très bien situé, bruit de circulation mais sinon on peut avoir le calme si on veut mais il faudra s'éloigner du centre ville..en bref, séjour magnifique et j'y retournerai bientôt sans hésitation. je les remercie. BRAVO
Abdelaziz
Menginap 1 malam pada bulan Desember 2019
Terverifikasi
8/10 Bagus
Traveler terverifikasi
4 Des 2019
Disukai: Kebersihan, staf & layanan
Great location and staff sre available to help, there is a nice roof top pool aswel
Traveler terverifikasi
Menginap 2 malam pada bulan November 2019
Terverifikasi
2/10 Sangat Buruk
M.
24 Nov 2019
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Sehr dreckig und sehr laut und die person die arbeiten sehr unfreundlich.
M.
Menginap 3 malam pada bulan November 2019
Terverifikasi
6/10 Medioker
Michel
16 Nov 2019
Disukai: Kebersihan, kondisi & fasilitas properti
Peut s'améliorer
Hôtel très bien placé à Gueliz. Piscine sur le toit quand il fait chaud. Mais couette sur le lit même quand il fait chaud.......
Michel
Menginap 1 malam pada bulan November 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
15 Nov 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Although at check in thru could not find me in their system, they upgraded me. The staff were nothing short of excellent.
I had lost my wallet on the last day, when the 'bell boy' took a taxi with me and found the other taxi in which I had lost it ;by this time my wallet had found its freedom at last and was away!! Then he took me on his scooter to the local police station for reporting and stayed with me from around 1 to 3am bringing me back to the hotel.
It's ideally placed with a brand new mall near by (Carré Eden I think the name is). Also ideally placed for the film festival in Marrakech each year.
I will be back there.
Traveler terverifikasi
Menginap 7 malam pada bulan November 2019
Terverifikasi
2/10 Sangat Buruk
Gary
11 Nov 2019
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
DONT GO THERE ! Racist Homophobic Staff
I stay in Marrakesh regularly but first time I’d used this hotel .
We book on the site with arrangements to pay on arrival . When we arrived their cars machine wasn’t working but they refused to admit us to the rooms until I went to an ATM and paid in cash . One night we arranged to meet a friend at the hotel bar which fronted on your the street . From inside we watched them refuse entry to the bar . I had to intervene to get him admitted. They didn’t give any reason but I suspect the fact that he was a young black man was the only reason. It was a pleasant night so I invited my friend and the UK friend I was travelling with to the balcony for drinks . My UK friend says he’d follow us up as he still had a full drink . We went to my room , I went to the loo and my friend was opening the door to the balcony when the night manager and huge security guard let themselves In. They accused us of being gay , through my friend out . They insisted I gave the guard a €50 euro ‘tip’. If not they’d call the police . I pointed out that we’d done nothing Illegal but they’d tell the police we had . The guard then went downstairs and relieved my friend of his cash . Robbed him basically . Most appalling treatment ever .
Gary
Menginap 5 malam pada bulan November 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
28 Okt 2019
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rezalet bir deneyim
Saat 18 de otele ulaşmamıza rağmen check in icin bir saat bekletildik. Oda kapısı açılmamakta odalar eski 5. Kattan oda almayın uyumanız mümkün değil kesinlikle tavsiye etmiyorum
Notre séjour a été super. L’hôtel est vraiment magnifique. Merci a Hichem qui a été là du début à la fin pour nous aider et nous accompagner durant tout notre séjour
FERIEL
Menginap 3 malam pada bulan Oktober 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
22 Okt 2019
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The customer service from the receptionists were disappointing. This is an area that needs to be improved.
Awesome place for staying and relax Chemaa and Olioa where great on reception and so helpful and friendly . You are pretty much close to everything walking and taxi distance away. 20mins away from Airport
Numan
Menginap 3 malam pada bulan Oktober 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
15 Okt 2019
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
One young man behind the bar thought he could hussle clients from the moment you check in. Being husseled on the street is pretty normal but in a hotel....
Traveler terverifikasi
Menginap 5 malam pada bulan Oktober 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
14 Okt 2019
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Poor customer relations from the moment u arrive .. wifi is very poor always having issues with room card not working