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Sure Hotel by Best Western Gemenos en Provence

3.0 star property
Business travelers find the perfect balance at this peaceful retreat with a beautiful terrace for relaxation and convenient access to local attractions

Choose dates to view prices

Located in the business district, Best Western Gemenos en Provence offers a peaceful escape with a charming garden and scenic terrace. Guests appreciate amenities like in-room WiFi, dry cleaning, conference facilities, and express check-in.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is Rp1.112.306
Rp1.306.459 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Sure Hotel by Best Western Gemenos en Provence

  • Hotel in the business district
  • You can look forward to a terrace, a garden and dry cleaning/laundry services at Sure Hotel by Best Western Gemenos en Provence. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and conference space.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and express check-in
    • Multilingual staff, luggage storage and a gift shop
  • Room features
  • All guest rooms at Sure Hotel by Best Western Gemenos en Provence offer perks, such as 24-hour room service and laptop-friendly workspaces, in addition to amenities, such as free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 101-cm flat-screen TVs with cable channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:00 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.02 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 to 9.90 per person
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Sure Hotel by Best Western Gemenos en Provence pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sure Hotel by Best Western Gemenos en Provence?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Gemenos en Provence on 21 Jun 2026 start from Rp1.112.306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Gemenos en Provence?

Self-parking is free at this property.

What time is check-in at Sure Hotel by Best Western Gemenos en Provence?

Check-in start time: 4 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Gemenos en Provence?

Checkout is at 11 AM.

Where is Sure Hotel by Best Western Gemenos en Provence located?

Situated in the business district, this hotel is 0.7 mi (1.2 km) from Sainte-Baume Regional Natural Park and 2.8 mi (4.6 km) from Marcel Pagnol House. French Foreign Legion Museum and Château de la Buzine are also within 9 miles (15 km).

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

6.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 127 out of 309 reviews
Rating 8 - Good. 123 out of 309 reviews
Rating 6 - Okay. 30 out of 309 reviews
Rating 4 - Poor. 18 out of 309 reviews
Rating 2 - Terrible. 11 out of 309 reviews

Reviews

Verified

10/10 Excellent

Maria Dyveke

Liked: Cleanliness, staff & service, amenities
We had a really lovely stay and the staff was amazing!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just there for a night, but the hotel was lovely and the staff very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well sized room, nice breakfast, wonderful staff!
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Segundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service awesome front desk the man and the lady are very friendly and helpful, housekeeping work fantastic, very clean!!!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, safe location, close to Cassis.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Forough

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

MITCHELL

Disliked: Amenities
Room … cleaning staff …
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

marie-laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Glenn

Disliked: Property conditions & facilities
Bathroom mouldy and damp smelling. Limited hot water when showering
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Angela

Liked: Cleanliness

Awful location

The hotel is fine in terms of most things. It says 3 star and that is what you get. However the location is terrible. You have to get a bus and a train to get to most places. We would have used local tacos but there weren’t any! We were given a contact of a chauffeur driven Mercedes by the hotel. Unfortunately it cost us 65 euros each way to go to aubagne which is only a few km away. It is in the middle of an industrial estate and we got the bus back one night but it was quite scary walking back in the dark as it’s not well lit on the 10 min walk back to the hotel. Wouldn’t stay there again.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

ERIC

Liked: Cleanliness, staff & service
Bon rapport qualité prix
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueillant et souriant chambre spacieuse, rien à redire; rapport qualité/ prix très correct C’est un hôtel que je recommande sans hésitation
Stayed 1 night in Jan 2026
Verified

6/10 Okay

ERIC

Liked: Staff & service
Chambre pas terrible habituellement beaucoupieux
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marie-Dominique

Liked: Cleanliness, staff & service
Le personnel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Personnel accueillant et réactif (première chambre avec une invasion de fourmis changement de chambre immédiate) Petit déjeuner complet et diversifié Petit soucis d’insonorisation
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Renaud

Liked: Cleanliness, staff & service, amenities
Chambre propre, fraîche et agréable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities
Super hôtel calme , accueillant et propre. Machine à café et bouilloire dans la chambre top. Bon séjour
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Sejour et personnel, impeccable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie Odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Produit frais au petit déjeuner et parking gratuit et sécurisé
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J avais demander avec terrasse mais c etais sans! Les voisins en haut faisait beaucoup de bruits !!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il faisait très chaud dans les chambres, impossible de baisser le chauffage. Il manquait une serviette de bain dans la chambre familiale.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene, utile il balconcino fuori :)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top :)
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Fatima

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dommage pas à l’écoute des clients.

Je me suis rendu à cet hôtel et je suis très déçu du comportement de l’hôte. Il me donne une chambre derrière l’accueil. Je lui demande de me changer de chambre car je suis sensible au bruit, il me répond ne vous inquiétez pas, l’hôtel est calme il n’y a pas grand monde. Je lui dis vu que l’hôtel est vide donnez moi une autre chambre au lieu de me mettre dans le hall d’entrée. Il me répond : Non. Toute la soirée je l’ai entendu rigoler avec son collègue au moment de la relève et j’ai participé toute la matinée l’organisation du petit déjeuner et les départs des clients. Très mauvaise expérience. Sinon pour l’hôtel rien à signaler de particulier, un peu vieillot mais propre.
Stayed 1 night in Aug 2025