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Ulasan untuk Swan Garden Hotel

3 out of 5
Swan Garden Hotel
26 & 28, Jalan Suria 7, Bandar Seri Alam, Masai, Johor

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 4 dari 26 ulasan" "
Penilaian 8 - Bagus. 13 dari 26 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 26 ulasan" "
Penilaian 4 - Buruk. 3 dari 26 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 26 ulasan" "

7,8/10

Kebersihan

7,8/10

Staf & layanan

7,8/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Jamilah umar

Menginap 2 malam pada bulan Januari 2023

8/10 Bagus

Rizal

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
overall is good
Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

Nordin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
there are restaurants, pharmacy nearby the hotel - very convenient
Menginap 1 malam pada bulan Februari 2021

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Februari 2021

6/10 Cukup Baik

Traveler terverifikasi

Menginap 12 malam pada bulan September 2020

4/10 Buruk

Traveler terverifikasi

booked the toilet is too dirty and not well maintained.
Menginap 2 malam pada bulan Agustus 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
The restaurant staff not aware of my break fast booking [Vegetarian]. and when i request she was not friendly way taking my message.
Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The aircon was a bit noisy. Bathroom not as clean as possible.
Menginap 4 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the location, facilities, comfort, the staff, a very peaceful and safe area.
Menginap 3 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not much to complain about the facilities but during weekend the Uptown nearby can be quite busy and noisy.
Menginap 2 malam pada bulan Februari 2019

8/10 Bagus

Adrena

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
More specific about the toilet attachment.
Menginap 3 malam pada bulan Januari 2019

8/10 Bagus

Zameer, Johor

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel with many eateries in the surrounding. The location is convenient.
Menginap 3 malam pada bulan Oktober 2018
Tanggapan dari F/O pada tanggal 16 Nov 2018
Thanks For You comment

8/10 Bagus

SamaulAK, Kuala Lumpur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just right for short stay
Very convenience with surrounding walking distance facilities
Menginap 1 malam pada bulan Maret 2018

6/10 Cukup Baik

Zabidah

Disukai: Staf & layanan
Near to Uptown so convenient to get variety of food easily

10/10 Sangat Bagus

Nurul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2018

2/10 Sangat Buruk

Lovely, Singapore

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Extremely Disappointing
On the day of check-in, approximately 1 to 2pm, hotel staff emailed me saying, cannot access expedia website, therefore my booking is cancelled. When I called to check, she recommended a higher pricing garden room and I have to pay more for it, which I find totally unreasonable and ridiculous. I was also on my way there at the moment. I have to stop and call expedia and was assisted by Prakash from customer service. He was a pleasant officer and was helpful, but the info given by him was incorrect. I booked a family suite and also confirmed with him, if it comes with 2 bedrooms and he said yes absolutely thrice. I have the call recording as well. Upon reaching the hotel, I was given a pathetic single room, which has a queen bed and 2 single beds on the floor. I felt very uncomfortable and 1st time experiencing all this last min negatives issues. When I check with the recep, she said she has no others rooms. Breakfast time, when we enter, no staff to greet, instead were chit chatting away within them. Closed restaurant has mosquitoes on food. We felt uncomfortable as we friends 2 males & 2 females has no privacy and the price paid 189RM per night is NOT WORTH IT AT ALL! On the first day night, the male recep refuse to call taxi for us saying the service is unavailable and was busy shaking legs and texting in his mobile while we stand there looking at him. It was very irritating. The service level is very bad. WE ARE UNHAPPY CUSTOMERS! I would never recommend this hotel to any

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Mun Seong, Singapore

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Acceptable hotel to stay
One of the better available hotel in the vicinity. Reasonable rates. Surrounding is good & convenient. I had stayed in the hotel for 7 consecutive days. Need improvements in housekeeping.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Convinience spot while in Masai.
It's sufficient enough for the price. Wi-fi a bit weak.

10/10 Sangat Bagus

Muhammad Azman, Kuala Lumpur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Two days business in johor
It very comfortable as shops are within the arms length of the hotel. The staff are friendly and helpful. Rooms are clean and comforting.

8/10 Bagus

Bee Eng, Singapore

Disukai: Kebersihan, kenyamanan kamar
Short stay.