Mascoutah hotel guide. Best Western hotel in Mascoutah, Illinois

"Carpet badly in need of replacement. the whole property seems like it hasn't had much maintenance or money spent in years. Musty smell. smallest pillows i've ever seen in a hotel."

"Yea food was fresh and good the room was a little hot even with ac rooms were clean"

"Floor was kinda gross. Walls had holes everywhere, just generally not the cleanest. You get what you pay for though , it wasn’t the worst. Guy at the counter was nice"

"It was a nice hotel just needed to be cleaned a little more. Our sheets had a few spots on them that was stained. We had an issue of people above us jumping around. We went to call the desk and the phone didn’t work. I had to call the office on my cellphone. He said he would go up and see about it. It only got worse so I walked to the lobby and told him. Once again he said he would go up there. It didn’t stop. I finally hit my 1 year old asleep around 11pm and they was still jumping around when I got up to pre at 2. Then when we got up at 9 they was jumping. He didn’t take care of the issue at all or even offer to move us or anything."

"Real clean establishment. I would definitely come again"

"Staff is friendly. The mattress was quite old and uncomfortable. Noise carries up the stairs into the rooms. "

"I have not one complaint ❤️"

"Bathroom was a little dirty, breakfast wasn't the best. Thought it was a little expensive for the room."

"I would not recommend this place, they are severely under staffed. When we got there we had to wait 20 minutes in the lobby to check in because no one was there. The place smells musty, especially the elevator. They didn’t clean very well or even remake the bed. It’s the worst hotel I’ve ever stayed at, the owner needs to completely rehab the place and hire more people!! "