Hotel Best Western di Mascoutah

"The bathroom door hinges were loose & would not close. Maintenance repaired it the next morning. We asked to have towels changed out. When we got back to the room that afternoon they had not done so. We had to take soiled towels to desk & exchange them. they asked if we had requested it. Yes we had! Staff was friendly, but minor maintenance was not being taken care of. The hotel was so close to interstate the traffic noise was so loud it was hard to sleep."

"Clean comfortable, everything worked. Pet friendly, close to exit for walking. Nice breakfast with protein !! Staff responsive"

"Upon our arrival and entering our room. Whomever was in charge of housekeeping left a used wash cloth hanging over the shower. The sheets scared me a little, they were not Clorox white, kind of a dirty white. Amenities were a zero. No hangers in room. No drawers to place your belongings, No room decor, no information booklets, no tv guide, no pamphlets of any kind. Dinning area is horrible. No impressed by far, but it served the purpose. I’m sorry to say that we will never stay at this hotel...